XTRATUF Reviews 

Don't believe the hype didn't even last a 1 year only got 9 Months out off them

Great boots super comfy and they look great 😊

Unfortunately the toe box was too narrow. Despite the description saying they are wider, they narrow at the toe box. I returned them and bought Viking Seilas instead which have a wide toe box / more natural foot shape.

Rather expensive for wellie boots I could have done with a half size smaller. Convenient for getting on and off.

Great boots, comfortable and warm. I find they come up large, ordered my usual size after reading information and reviews but probably needed half size smaller as need to wear very thick socks and still feel big. The faux fur lining is lovely but takes a while to dry out if gets wet.

Great quality , tough as old boots !!

Great boots comfortable and so easy to get on and off

Calling all WILD swimmers!
This is coming from a seasoned wild swimmer who needed a solution to - cold toes, quick change, comfortable boot, looks cool!
I have tried LOTS of boots….
The ICE DECK are next level! Worth every penny and would recommend them to anyone.
Love love love them!

Fast
Good Packaging

Excellent wellingtons and well worth the cost

Really comfortable , hard wearing and 100% waterproof

Ordered and delivered soon afterwards. As described, and my boyfriend loves them. He wears them after a surf, and has even cycled in them and are comfortable and have kept his feet toasty!

These were bought as a Christmas present for my Husband who is an Ice swimmer. He loves them, they are easy on and off, beautifully warm and true to size with excellent grip. He loves them and wears them when walking and in the garden doing jobs, not just for ice swimming. Highly recommended!

I ordered a pair of boots as a gift on 10/23. They arrived 10/27, I initiated a the return and dropped off at the post office with the provided return label on 11/27. Today, 12/27, I have not received my refund, I’ve been unable to get a hold of anyone by calling, I’ve had a few email responses requesting info but never an actual response to next steps or what to expect. Moreso the emails say basically to wait because they’re busy.

Beyond frustrated and feel there will be no resolution or refund from Xtratuf. Trust all the other reviews on here, do not order from this company.

Absolutely appalling Customer Service…. I purchased boots on 1st December, I received and returned a few days later and as yet still have not received a refund. Despite having emailed them 3 times as I cannot find a telephone number on the site, I have had absolutely no response to date.. and obviously still NO REFUND. I see previous review saying they couldn’t get hold of anyone and laughingly the reply told them to contact Customer Service. I certainly would not recommend using this company unless you are absolutely certain you are going to keep the goods as your refund will not be fast in coming. Incidentally my husband also made a purchase and he is also still waiting for his refund.

I have tried numerous times and set on the phone waiting for someone to pick up for 48 minutes once and 52 the other time. Is there another way to contact customer service? I am missing part of my order????

I have been calling and emailing for two days with no response. Only half of my order arrived. I have no tracking information and the website says it cannot find my order. Can Someone please respond to my requests!

Brilliant shorty wellies.
I love them