Yellow Pages Group Reviews 

258
•
TrustScore 2.5 uit 5

2,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I can highly recommend Wayne with Yellow Pages. It is rare to have a client service agent that cares, he does! He is professional: setting up monthly meetings and calls on time, he gives a thorough re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Scum of the earth! Facts vs. feelings Facts: they call me about once a week, trying to sell me stuff. Even though I've asked to be removed from lists, blocked the numbers etc, they keep calling. I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My website needed a major overhaul and I had an excellent representative. Help me Wayne bouchard. From a website that was unuseable to something that looks professional and updated. It only took a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Really need to write a second review anout how terrible Yellow Pages is. First and foremost - you can be assured that they are NOT using your money for internal developments. Their Business customer p... Toon meer

Bedrijfsgegevens

  1. Online marketingbureau
  2. ook in
  3. Business Development Service
  4. Internetmarketing

Informatie afkomstig van verschillende externe bronnen

YellowPages.ca (YP.ca) connects you to Canada's businesses, products and services, providing all the information from the business directory: addresses and telephone numbers + videos, photos, email and web sites


Contactgegevens

2,7

Slecht

TrustScore 2.5 uit 5

258 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 60% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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2,7

Alle reviews

(258)

120 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Je suis très surprise de l'excellent…

Je suis très surprise de l'excellent service qu'ils offrent.
Toute l'équipe sont très proactif. Professionnel et service rapide.

29 mei 2026
Review zonder uitnodiging
Logo Yellow Pages Group

Antwoord van Yellow Pages Group

Merci de nous avoir fait part de vos commentaires et d'avoir pris le temps de nous laisser un avis. Si vous avez besoin d'aide, n'hésitez pas à contacter notre service clientèle au 1-800-925-2863. Nos conseillers sont à votre disposition du lundi au vendredi, de 8 h à 20 h (heure de l'Est). Merci encore.

Beoordeeld met 5 van de 5 sterren

Très belle expérience merci je…

Très belle expérience merci je recommande ✅🙌

29 mei 2026
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Antwoord van Yellow Pages Group

Merci pour votre avis ! Si vous avez besoin d'aide, n'hésitez pas à nous contacter au 1-800-925-2863. Notre service client se tient à votre disposition pour répondre à toutes vos questions. Merci encore :-)

Beoordeeld met 5 van de 5 sterren

Had an awesome experience with Celine

Had an awesome experience with Celine, she guided me through the process and helped me understand what I was going to be able to accomplish with my account.

28 mei 2026
Review zonder uitnodiging
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Antwoord van Yellow Pages Group

This is great to hear Victor! Thank you for providing your feedback and for taking the time to leave us a review. We will be sure to share this directly with Celine. If there is anything we can offer you in terms of additional support, we have a dedicated customer service team that is available from Monday through Friday from 8:00 am to 8:00 pm and are ready to assist. Please do not hesitate to contact them at 1-800-925-2863. Thank you again for sharing your feedback,

Beoordeeld met 5 van de 5 sterren

Amazing Setup Experience

Celine was helpful and extremely concise with setting me up with my business profile. Being able to see everything while it was being done also helped speed the process and give me a deeper understanding. I would definitely ask for her help again!

22 mei 2026
Review zonder uitnodiging
Logo Yellow Pages Group

Antwoord van Yellow Pages Group

Thank you Christopher for taking the time to leave us a review and for sharing your positive experience in working with Celine. We will be sure to share this feedback directly with her. If there is any further assistance our team can provide, don't hesitate to contact our dedicated Customer Service team, they are available from Monday through Friday from 8:00 am to 8:00 pm Eastern time and reachable by calling 1-800-925-2863. Thank you again

Beoordeeld met 5 van de 5 sterren

Working with Kelli is always a pleasure

Working with Kelli is always an enjoyable experience. She is professional, patient and knowledgeable.
All of our questions are followed up promptly and made the whole process smooth and stress free.
It felt less like a sales pitch and more like talking with someone who genuinely cares

Thank you!!!!

20 mei 2026
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Antwoord van Yellow Pages Group

Thank you for sharing your feedback, and for taking the time to leave us a review, we will be sure to provide this feedback directly to Kellie :-)

Beoordeeld met 5 van de 5 sterren

Josh Housary was friendly

Can't remember the exact dates, but Josh Housary was friendly on the phone - he patiently called me back while I considered his offers. After I let him know I had enough work lined up he graciously wished me well and stopped calling.

16 april 2026
Review zonder uitnodiging
Logo Yellow Pages Group

Antwoord van Yellow Pages Group

Thank you Aaron, for sharing your experience and for taking the time to leave us a review. If ever you do decide to reconsider and have more questions surrounding our offerings and packages, our dedicated customer service team is available to answer any questions you may have. They are available by calling 1-800-925-2863 from Monday through Friday from 8:00 am to 8:00 pm Eastern time. Please don't hesitate to reach out. Thank you again for your feedback.

Beoordeeld met 5 van de 5 sterren

Lots of great communication and very…

Lots of great communication and very knowledgeable. Great to work with at every step.

13 mei 2026
Review zonder uitnodiging
Logo Yellow Pages Group

Antwoord van Yellow Pages Group

Thank you for taking the time to share your experience and for leaving us a review! If there is ever anything we can assist you with, please don't hesitate to reach out to us, as our dedicated Customer Service team is here for you :-) They are available from Monday through Friday from 8:00 am to 8:00 pm EST by calling 1-800-925-2863. Thank you.

Beoordeeld met 5 van de 5 sterren

Il m'ont bien aidé

Il m'ont bien aidé

13 mei 2026
Review zonder uitnodiging
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Antwoord van Yellow Pages Group

Sébastien, merci pour vos commentaires et d'avoir pris le temps de nous laisser un avis. Notre équipe est là pour vous aider ; n'hésitez pas à nous contacter au 1-800-925-2863. Nos conseillers sont disponibles de 8 h à 20 h, du lundi au vendredi. Merci encore !

Beoordeeld met 5 van de 5 sterren

Excellent service merci celine

Excellent service de Céline merci

12 mei 2026
Review zonder uitnodiging
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Antwoord van Yellow Pages Group

Merci Rocky d'avoir pris le temps de nous laisser un avis et de partager ton expérience ! Nous ne manquerons pas de transmettre ton commentaire directement à Céline :-)

Beoordeeld met 1 van de 5 sterren

This website is not good

This website is not good. They hid details and charge me $114 each month. First they said it is a one time payment. When I realised I tried to unsubscribe and sent numorous emails. But they are not letting me to do so. I tried to cancel within 14 days of contract but failed. They are fraud. Do not ever buy their product. No significant improvement of sales

7 mei 2026
Review zonder uitnodiging
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Antwoord van Yellow Pages Group

Thank you for your feedback. We understand your recent interaction with our team may not have met expectations. We’d like to review your experience and address your concerns directly. Please contact our customer service team at 1-800-925-2863.

Beoordeeld met 1 van de 5 sterren

Waste of money

Waste of money. There is no help other than telling you what needs to be fixed. They don't help with it even though they say they will. Really good at taking your money but trying to cancel or get help is non existant.

6 mei 2026
Review zonder uitnodiging
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Antwoord van Yellow Pages Group

Thank you Tom for sharing your feedback. We hear your concerns and understand the importance of receiving the support you need. Our dedicated customer service team is available and ready to assist you in resolving any outstanding issues and ensuring your experience improves. Please reach out to us at 1-800-925-2863, we are available Monday through Friday from 8:00 am to 8:00 pm Eastern time. Thank you

Beoordeeld met 4 van de 5 sterren

Très bonne expérience aujourd’hui

Très bonne expérience aujourd’hui. La personne qui m’a accompagnée a été professionnelle, claire dans ses explications et très respectueuse. Elle a pris le temps de bien répondre à mes questions et de m’expliquer le fonctionnement, ce qui m’a mise en confiance.

J’ai particulièrement apprécié son attitude positive et son sens de l’organisation. On sent qu’elle connaît bien son travail.

Une belle collaboration, merci encore.

5 mei 2026
Review zonder uitnodiging
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Antwoord van Yellow Pages Group

Merci beaucoup d'avoir pris le temps de nous laisser ce merveilleux commentaire! Nous sommes ravis d'apprendre que votre expérience a été formidable et que notre membre d'équipe vous a offert un service professionnel, clair et respectueux. Ce sont des commentaires comme les vôtres qui nous motivent à continuer d'offrir un excellent soutien. Si jamais vous avez besoin d'aide pour quoi que ce soit à l'avenir, n'hésitez pas à communiquer avec notre équipe dédiée du service à la clientèle au 1-800-925-2863. Ils sont disponibles du lundi au vendredi de 8h00 à 20h00, heure de l'Est, et seront heureux de vous aider. Merci!

Beoordeeld met 1 van de 5 sterren

Horrible experience

Horrible experience, you try to cancel and they just keep delaying to drain as much money from you as possible. No better than a scam call center

29 april 2026
Review zonder uitnodiging
Logo Yellow Pages Group

Antwoord van Yellow Pages Group

Thank you Michael for taking the time to share your feedback. We understand your frustration and take your concerns seriously. Your experience does not reflect the level of service we strive to provide. We would welcome the opportunity to speak with you directly to address your concerns and work toward a resolution. Please reach out to our dedicated customer service team at 1-800-925-2863. They are available Monday through Friday from 8:00 am to 8:00 pm Eastern time and are ready to assist you.

Beoordeeld met 1 van de 5 sterren

terrible experience

basic digital marketing a teenager can do. All they do is promise you, that you'll get all the calls, but you don't. wouldn't be a big deal if they didn't lock you into a contract. I got out of mine, and while my local rep was nice, nice doesn't pay the bills.

I'm out 20k because of yellowpages, my spend on advertising with them was 20k, my return was maybe 3700, in less than 2 years I tried explaining this to them, but no one listened. they don't understand how to market you, and do very basic ads, that use AI to run. I set up my own google campaign, and had a buddy adjust it for almost nothing, I receive 2-3 relevant calls a day from these ads being run, where as before I got calls not even related to what I do. BE FORWARNED. don't use yellowpages. you would be better off burning your money, I learned my lesson, and i was damn close to closing my business if I had not got out when I did. Honestly if i had the money i would start a lawsuit on these guys for being so predatory, i guess you need a contract to keep people because your marketing staff can't drum up work for the small businesses.

26 april 2026
Review zonder uitnodiging
Logo Yellow Pages Group

Antwoord van Yellow Pages Group

We appreciate your feedback and understand your experience. We’d like the opportunity to speak with you about your campaign setup and performance. Please contact our customer service team at 1-800-925-2863 at your earliest convenience.

Beoordeeld met 1 van de 5 sterren

I was lied to from the beginning and…

I was lied to from the beginning and dragged along for 4 weeks while nothing was getting done.

1 april 2026
Review zonder uitnodiging
Logo Yellow Pages Group

Antwoord van Yellow Pages Group

We appreciate you sharing your experience with us. We understand your frustration and take your concerns very seriously. We have a dedicated customer service team available and ready to assist you. Please give us a call so we can address your concerns directly, and work toward a resolution. Please contact our team at 1-800-925-2863, Monday through Friday from 8:00 am to 8:00 pm Eastern time at your earliest convenience. Thank you

Beoordeeld met 1 van de 5 sterren

Over priced

Over priced, and their website works poorly at best. Not what you want to see from a company claiming to offer seo services! High pressure sales tactics, and when I disputed an interest charge due to them trying to bill the wrong card the man on the phone promised he would fix it. 5 am next day the charge was applied. You can't even email them to cancel, you have to call.

17 april 2026
Review zonder uitnodiging
Logo Yellow Pages Group

Antwoord van Yellow Pages Group

We appreciate you taking the time to share your concerns. Your feedback is important to us, and we want to ensure your concerns are addressed properly. We have a dedicated customer service team available to assist you and work toward a resolution. Please reach out to us, at your earliest convenience, at 1-800-925-2863, Monday through Friday from 8:00 am to 8:00 pm Eastern time.

Beoordeeld met 1 van de 5 sterren

I wish I could give 0 stars.

I wish I could give 0 stars.
I paid over $2,000 to Yellow Pages Canada, and instead of receiving proper service, I am now being constantly threatened with my account being sent to a collection agency. This is extremely stressful and completely unacceptable.
From the beginning, the experience felt very high-pressure. I was pushed into signing up, and the expectations that were presented did not match what I actually received. After paying such a large amount, I did not see the value or results I was led to expect.
What makes it worse is the ongoing harassment about payments, even after what I have already paid. Instead of helping or resolving concerns, the communication feels aggressive and focused only on collecting more money.
This whole situation has been frustrating, exhausting, and honestly feels very unfair. No business owner should have to go through this after investing thousands of dollars.
Be very careful before signing anything with them. Read every detail and do not trust the promises without clear proof.
I would not recommend their services based on my experience.

8 april 2026
Review zonder uitnodiging
Logo Yellow Pages Group

Antwoord van Yellow Pages Group

Thank you Emy for your feedback. We understand your recent interaction with our team may not have met expectations. We’d like to review your experience and address your concerns directly. Please contact our customer service team at 1-800-925-2863.

Beoordeeld met 1 van de 5 sterren

I dont have a name for this guys to be…

I dont have a name for this guys to be honest, dont waste your sweat.Please block their number.

11 juni 2025
Review zonder uitnodiging
Logo Yellow Pages Group

Antwoord van Yellow Pages Group

We value you taking the time to share your thoughts with us. We understand that your latest interaction with our team may not have met your expectations. We would be glad to have the chance to look into the situation and address any concerns you might have. Don't hesitate to contact our dedicated customer support team at 1-800-925-2863.They are available from Monday through Friday from 8:00 am to 8:00 pm Eastern time.

Beoordeeld met 1 van de 5 sterren

run a small business (06Yildiz Limo)…

run a small business (06Yildiz Limo) and was targeted by Yellow Pages' predatory telemarketing. During a sales call, I was explicitly offered a 1-month trial for $80. I asked the representative multiple times, 'Is this only for 1 month?' and they answered 'YES' every single time. Despite this clear verbal promise, they deceptively locked me into a 1-year contract for $964.10.
​I clearly stated my limited English and ongoing health issues during the call, but their representative aggressively exploited my vulnerabilities to force a verbal 'agreement'. I received absolutely ZERO benefit or service from them.
​When I disputed this fraudulent charge and demanded the FULL, unedited audio recording of the sales call, they refused to provide it. They are intentionally hiding the proof of their lies and are now harassing me with collection threats.
​I have officially reported their deceptive practices to the Competition Bureau of Canada (File #R765442) and Consumer Protection Ontario for 'Unfair Practices'. Do not trust their sales team, do not say 'yes' to anything on the phone. Stay away!"

25 april 2025
Review zonder uitnodiging

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