Yellow Pages Group Reviews 

258
•
TrustScore 2.5 uit 5

2,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I can highly recommend Wayne with Yellow Pages. It is rare to have a client service agent that cares, he does! He is professional: setting up monthly meetings and calls on time, he gives a thorough re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Scum of the earth! Facts vs. feelings Facts: they call me about once a week, trying to sell me stuff. Even though I've asked to be removed from lists, blocked the numbers etc, they keep calling. I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My website needed a major overhaul and I had an excellent representative. Help me Wayne bouchard. From a website that was unuseable to something that looks professional and updated. It only took a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Really need to write a second review anout how terrible Yellow Pages is. First and foremost - you can be assured that they are NOT using your money for internal developments. Their Business customer p... Toon meer

Bedrijfsgegevens

  1. Online marketingbureau
  2. ook in
  3. Business Development Service
  4. Internetmarketing

Informatie afkomstig van verschillende externe bronnen

YellowPages.ca (YP.ca) connects you to Canada's businesses, products and services, providing all the information from the business directory: addresses and telephone numbers + videos, photos, email and web sites


Contactgegevens

2,7

Slecht

TrustScore 2.5 uit 5

258 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 60% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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2,7

Alle reviews

(258)

120 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

professional and accurate services…

professional and accurate services everything was clear and dealt on a professional level, recommending john he's so clear and helpful

17 maart 2026
Review zonder uitnodiging
Logo Yellow Pages Group

Antwoord van Yellow Pages Group

We truly appreciate you taking the time to share your wonderful feedback! It's fantastic to hear that you received professional and accurate services, and that everything was clear and handled with professionalism. We're delighted that John was able to provide you with such helpful and clear assistance – we'll be sure to pass along your kind words to him! Please remember that our customer service team is always available to assist you with any future needs. Feel free to reach out to us at 1-800-925-2863 anytime.

Beoordeeld met 1 van de 5 sterren

I am hoping to save at least 1 person…

I am hoping to save at least 1 person or business in doing business with yellow pages Canada. Even without signing an agreement they charged our credit card that we had provided to them in the event that we were to purchase their service. Three days prior to the proposed agreement we rejected the agreement and put in writing that we did not want their service. That they are NOT authorized to make any charges since we had not received any service from them and no agreement was signed. Yet, they still charged our card.

23 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give zero stars

If I could give zero stars, I would. This company feels like a complete scam. The service is extremely poor and not worth any money. Do not waste your time or your money with them. The worst part is that when you try to cancel or say you no longer want the service, they threaten to send you to collections. This is unacceptable behavior. Be very careful dealing with them.

16 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is absolutely a rip off

This company is absolutely a rip off. They convinced me to try it for a year but I made certain that I didn’t want more than a year. They then say yes that’s fine and say they only will do a year. But what they don’t tell you is that you have to call in at the end of the year and tell them to not do another year cuz otherwise they will do another year and then when you see they keep charging you you call in and they say oh it’s a contract so you have to pay the next year yet to because you didn’t call in 45 days ahead. They won’t listen to stopping payment or anything. A huge rip off and no benefits. Stay far away from this company. I will go out of my way to tell people about this company and it’s horrible ways. Negative star review!!

11 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I wish there was a mark lower than one.

I wish there was a mark lower than one.
I’ve had nothing but a bad experience with this company they’re SCO marketing isn’t Marketing all it does is allow them to pull money out of your pocket through misleading contracts one of the first things they’ll tell you is advertising isn’t guaranteed and what they’re actually saying is we’re guaranteeing. We’re not going to do anything. We’re going take your money and pretend like your company is being advertised.
As soon as you have a dispute with the contract, they immediately just send you the collections. There’s no talking about it. There’s no reviewing the contract there’s no showing anything.
Their service is overrated and way overpriced.
It’s embarrassing to say that this is a Canadian company
My most recent threat came from Adam Ackerman when he contracted me demanding $800 and when I asked him to produce a contract, he immediately sent me to collections and no more communication and then idle threats saying check your credit score you’re gonna get phone calls total scare tactics I don’t understand why they can’t just deal with things like adults
But anyways, please steer clear from this organization. It’s not gonna do anything because you headaches and harassment and drain your pocketbook. You’re not gonna get any phone calls from this company SCO marketing you’re not gonna get any contacts. You’re not going to get any communication and then as soon as you have a problem, they’re going to ghost you and charge you And when you question the bill they just immediately send you to collections
Going forward make sure you ask if anybody’s affiliated with yellow pages before you dive in.

Cheers

3 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Well I was convinced and lied to about…

Well I was convinced and lied to about what I was supposed to get with yellow pages representatives.Even after that.They could not find my websites.After weeks call I g everyday speaking with several reps.One was able to find my website in Grand rapids Alberta.Website was a disaster with interior pics and I am a stone mason 42 yrs and buisness 37 yrs.I could see my free old ad from yellow pages book from 25 yrs ago listed free still.now on line.But still cannot see my website.Only when I put company name I see my website.Been over 10 months.Still cannot see it or got any calls or emails from it.Told them to cancell it with in the first week since I could not find it anywhere.Relized they lied and I had to build the website my self with a rep that called over a month later.Still did a bad job.No pics of stone houses on my website and I send them over 30 pics of custom homes and subdivisions I build.before and after during construction.They wreck my car edit score putting collection of $1700.Still have not fix website to perform.
No calls or emails in yr on website.I paid over 400$ plus at the start.$170 a month.
Which I never got nothing from them.Website is useless nobody cannot see it.To be honest thought they would cancel it since all their mistakes.Requested cancellations within days of dealing with them.Instead of helping my Company.They caused mired problems for company.Stealing money and distroying credit over advertising which I never got.How do you take action against that.
It’s like OLG every thing is rig against you online.They do what ever they want it seems to me.

2 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

absolute waste of time

absolute waste of time.
I tried to list my business with them, they want all the details including ABN. Got a call from some middle man, wasted 5 minutes of my time repeating they can't provide any information of any services THIS business provides as they're only the middle men and would need to book another call with someone from the actual business.
Shady, time wasting, keep your nonsense!

2 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

J’utilise les services de publicités…

J’utilise les services de publicités numériques pour mon entreprise depuis septembre. Au départ, je me suis senti laissé légèrement à moi-même. Par contre, lorsque Wayne a pris mon dossier à charge, j'ai compris que j'allais être entre de bonnes mains! Super service et approche dynamique!

27 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

did advertasing with them

did advertasing with them, and the ad was not doing well. I wanted to cancel or lower my budget, and yellow pages wouldnt let me. The ad was doing really badly, and they say that the ad would do better, but it never did. i contact them multiple times to cancel, and they wouldn't let me say that I signed up for 1 year, but they also said that the ad would perform. I was spending so much money every month, and the ad didn't bring me any money.

5 maart 2025
Review zonder uitnodiging
Logo Yellow Pages Group

Antwoord van Yellow Pages Group

Thank you Nathanael, we appreciate your feedback and understand your experience. We’d like the opportunity to speak with you about your campaign setup and performance. Please contact our customer service team at 1-800-925-2863 at your earliest convenience.

Beoordeeld met 1 van de 5 sterren

I gave yellow pages 30 years they couldn't give me three months back.

My company was with yellow pages for over 30 years. I didn't start having issues with the yellow pages until recent when I wanted to upgrade my website. They had informed me I would have to basically have a new website made in order to fulfill my wants and this service would cost an upfront price of over $1000.00 with monthly fees to follow. I shopped around and found a company to make me a website for free that Had everything I wanted with a monthly fee that was approximately the same price I was paying with yellow pages. Months later I called yellow pages to cancel my account with them and they had told me I had 3 months remaining per our agreement. They sent me a verbal recording from 6 years ago of me agreeing to a list of terms outlining an agreement. I proceeded to ask if they would let me out of my contract 3 months early considering I've been a client for over 30 years and also I've been paying for a service (the website) they haven't been providing for the last 6 months. Sadly they refused to let me go early and proceeded to sell me more services and try and trap me in another contact once I was finished paying the remainder of our current agreement off. The new contract they tried to trap me in was $70.00 per month that only included my company listed on their website.

I gave yellow pages over 30 years and 10s of thousands of dollars and in return they couldn't give me 3 months back valuing $693.00.
Yellow pages has burnt a bridge with me they could never rebuild and its kinda sad because in my experience they weren't really all that bad until the end. My customer service agents name was Oliver Saab, he was very argumentative and pushy trying to sell me another contract when I was trying to cancel.

Anyone thinking of doing business with the yellow pages, enter contracts at your own risk. There's no leniency in yellow page contacts even if you have been with them for 50 years as Oliver informed me. As a business owner I would have done more for my long term loyal client given the situation.

12 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is very very deceiving

This company is very very deceiving. Please, please, please be careful of them. They are useless.

12 februari 2026
Review zonder uitnodiging
Logo Yellow Pages Group

Antwoord van Yellow Pages Group

Thank you for your feedback. Sorry that you had such an unfortunate experience. We'd love a chance to speak to you regarding your concerns. Please feel free to call our customer service team at your earliest convenience at 1-800-925-2863.

Beoordeeld met 1 van de 5 sterren

If I could give it a zero I would

If I could give it a zero, I would. This is a scam at best and fraudulent at worst. They do not deliver what it promised at all. Save your advertising dollars and spend them elsewhere. Staff are rude.

6 februari 2026
Review zonder uitnodiging
Logo Yellow Pages Group

Antwoord van Yellow Pages Group

Thank you Pam for your feedback. We understand the results may not have met your expectations. We’d like to review your campaign performance and explore ways to improve outcomes. Please call us at 1-800-925-2863.

Beoordeeld met 1 van de 5 sterren

I had a very disappointing experience…

I had a very disappointing experience with Yellow Pages Canada. No measurable results or leads were generated from the service.

Despite requesting to stop service, I continued to receive repeated payment demands and invoices. The cancellation process was unclear, and resolving the issue required unnecessary time and effort. I did not authorize ongoing billing after cancellation.

Communication was frustrating and did not lead to a timely or transparent resolution. This created stress and disruption for my small business, with little value received in return.

I would strongly advise other business owners to carefully review any agreement and be cautious before committing to their services.

31 juli 2025
Review zonder uitnodiging

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