Yes Hearing Reviews 

Follow-up is A+. Technology is easy to adapt to, and information is presented in clear, understandable, and kind communication. Love my Phonak aids!

I WOULD RATHER BE HARD OF HEARING THE REST OF MY LIFE THAN DO BUSSINES WITH YES HEARING
It all started with a nice salesman? taking my $4000 with a promise of hearing aids in your ears in 3 weeks on 11/28/22, bait and switch I’m afraid
You are then passed on to some kind of a coordinator, oh my god
To keep you interested in this pathetic company’s review, 3 weeks turn into 18 weeks ended in a money back cope out by their COO, who could not face the customer with all his problems with his staff, after all it is his problem that the inefficiency’s in staffing is all on him and his partner
Before the real review that you may find unbelievable, I have all email correspondence and voice mails to provide to anybody considering YES HEARING, for the proof of accuracy
First contact Dec 12/3/22 to schedule appointment for audiologist
Remember the 3 weeks turn around as promised
After multiple reschedule and no shows 12/19/23 audiologist arrived, and then never heard from them until I contacted them on 1/30/23 for an update on the status of my aides, I was then informed that they had lost the ear molds, they left me in limbo for 6 weeks, how long would it have been if I did not contact them
At this time, I tried to get out, insurance problems in doing so, regrettably tried again
So, I try to make appointments for the re do of molds, started attempts 2/2/23, once again multiple reschedules and another no show by audiologist, now 2/15/23, no audiologist, now about 12 weeks in
I now start asking to speak to upper management very reluctant to forward me at this point, are management is just not interested, 12 weeks in I do not even have good molds done yet, and this is when you realize how many lies are told about personal care and taking control of your case , you think you are in the hands of a supervisor at this point supervisor number two I might add, until what you are being told for all the screw ups and excuses for their incompetence, you then get voice mails from there under lings completely blowing up whatever the two supervisors have been saying
At this point I have had a significant monetary lose 4 days of work for no shows and bad appointments they did not even care one iota, offered $200 worth of goods, you can add $1000 to that.
At this point I attempt to start over 2/22/23, first appointment for audiologist 3/1/23 reschedule, second appointment, yes you guessed it, no show, unbelievable what a company
Supervisor number two just as bad as number one, promised personal care and pored it off to a under ling
After 18 weeks I get an email from the cowardly COO, REFUND after all this, he has not got the decency to face the customer, I had been asking for weeks to speak to him
If you would like to go through this kind of service, this is the company for you
This put me of online shopping for something this important, ended up at local store

I've been wearing hearing aids for over 5 years. These new Signa ones are great. I bearly wore my last ones. I wear these 12-14 hours a day. Great sound, battery life and titinus therapy.

Lee Larson provided the best customer service! OUTSTANDING!! Answered every question immediately and simply ...whether it was via phone, text or e-mail. Gave intelligent, informative answers... no sales pressure. He truly wanted us to be informed before we made any purchase and to know if we wanted to go with Yes Hearing. We are still deciding about which aid to purchase but if the rest of the staff is anything like Lee...we say "Yes"

I am an 80 year old middle aged woman who noticed some time ago that I had to turn the tv volume up when listening and had to ask people speaking to me to repeat themselves when we were having a conversation. Noticed that when attending Mass the homily and readings were jumbled words that I could not make out even though the sound system was in use. Sadly when my grandchild visited I had to ask her to repeat herself over and over again. She asked if I had ear trouble.... but happily I can now honestly say that I have changed all that thanks to Yes Hearing. Once I made decision that I needed a hearing aid I shopped around on the computer reading many articles on senior hearing loss etc. I also noticed how careful one has to be when reading all the articles and sales pitches given as to the cost of a device. I could go on and on as to the false info out there. My choice of a hearing aid and the care given to the customer and at a price that one does not have to take on another huge financial obligation was to purchase a device from Yes Hearing. Had my doubts at first that they were too good to be true but as I am using my device as they instructed and enjoying my life and the sermons in church I can testify that they say what they mean and mean what they say. Even the home service is tops and everyone involved with me including the people to whom I speak on the phone are cordial and helpful and mannerly which is a characteristic that seems to be going out of style these days. In closing I send out a big thank you to all @ Yes Hearing for doing a job well done.

Spoke to a Matthew April, 8 024 on first call set up an appointment for a consultant to show me different type of hearing aids . She arrived with a predetermined Behind the Ear Aid , the wire from aid was so short it sat on top of my ear .After several days of aid falling off my ear requested a ear mold be made and longer wires for my next appointment 10 days away .One day before appointment was told they no longer make ear molds and manufacture had not delivered wires. requested a refund . Contacted my CC company to let them know what was happening they told me Yes Hearing billed me for entire amount 1 week after initial contact Matthew told me I had 45 days from my first appointment to cancel the order for a full refund, Run away from Yes Hearing , they are not who they pretend to be

Just as represented in initial phone call. Being a former Beltone customer I was initially impressed by the audiologist who came to my home and did a much more professional and thorough testing of my hearing and explaining in detail the results. This was much appreciated and based on this she set up my new Oticon Intents to a result I never achieved with Beltone. She explained everything and demonstrated as necessary. The price was a major savings over Beltone and the product seems superior to Beltone's top-of-the-line being offered at double the price. Feel confident I can get excellent help in the future based on my audiologist experience.

Yes hearing is great. They truly care about my needs. Everyone at Yes has given me more time, more attention, and more respect than I have received in total from all the hearing clinics I've been to combined.

Yes Hearing does a profoundly professional job, and they do it all online and by telemedicine appointments. This helps keep their cost lower, which saves me money, but also allows them to provide much better and more personalized care for my hearing needs.

I couldn't be more pleased. After all, it is impossible to improve on perfection. And perfection is exactly what Yes Hearing has achieved in their customer care.

Went to Roses Hearing.com on 78 Faunce Corner Rd in North Dartmouth, MA. I saw Brad Hilston and John Zoumboulis. I was lready identified with a hearing loss and gave them the paperwork. They were: kind, patient; informative and well versed on their products. Rarely do I write a rave review but these gentleman are outstanding. Lathan from Yes Hearing, who connected me to Roses hearing was so reassuring and knowledgeable. It was also great to be able to budget the cost over two years thanks to CreditCare. Great job Yes.Hearing and Roses!

What made my experiences with Yes Hearing great are Leyla, Tara, and Lathan. I'm sure there are others, but these three gave above and beyond service in their respective areas. The aids are terrific! I just didn't realize what I was missing. God bless you all.
Mary O.

My Experience with Yes Hearing was stellar. Leyla in particular made everything from scheduling, testing, fitting and tuning a breeze. She has even checked in several times after everything was complete to make sure all was well. I highly recommend YesHearing to any and all looking to hear the world in its entirety once again. 5 stars!!!

Excellent hearing aids, wonderful support team, and licensed professional care for fittings.
My experience beginning with the selection, sales, financing, along with delivery through professional care has been outstanding.
YES Hearing has provided me with top of the line hearing aids that my audiologists recommended for much less.
The support team is always available and helpful for any needs I have.

Leyla and Shawn went above and beyond to help us get hearing aids for my Dad. Being in a rural area made things more challenging, but Leyla and Shawn took care of us and followed through to fitting completion. Yes Hearing is fortunate to have them both!

Overall a great experience with Yes Hearing. Delivery was prompt. When I decided to change to a different model, things went seamlessly. They went above and beyond to see that I was satisfied. Yes, I would recommend them

Hailey was very respectful and offered a great solution for me! Thks!!

I am so grateful for these hearing aids. They make a world of difference for me. Having the audiologist come to my home and program the hearing aids was great. Once I put them on in the morning, I leave them on all day until I go to bed. I can't feel them, it feels like having new ears. I no longer have to ask people to repeat themselves. I can hear everything even in crowded situations. I didn’t realize I was not participating in events and meetings because I couldn’t hear. I also read that people that don’t address their hearing problems are more prone to dementia and Alzheimer’s disease. At 77 years old I want to do everything I can to stay healthy. I can resume my ceramic studio work as I can now join in the conversations of my fellow potters. I also like being able to recharge them in the pod that comes with them and I can change volume and situations right on my iPhone. Last but not least, everyone at YesHearing has been very helpful in the process, has called or texted me to see how I am doing. Thanks again, Sincerely Gayl Swarat.

All went well with making contact with a service provider for my new hearing aids at our winter address in Florida. Leyla Mohamed from your office made it all happen seamlessly.

I was looking for a good hearing aid for my father visiting from India when I found out about Yes Hearing. They had good recommendations for what product to pick (especially from a support point of view), given that my father usually resides in India. Their home based hearing assessment & fitting appointments with the audiologist (Wes) were so convenient. We were able to secure multiple follow ups and adjust the hearing aid levels, all within the span of the few weeks that my father was visiting. The icing on the cake was that they were able to offer deep discounts on the hearing aid we picked & were much more affordable compared to other retailers offering the same product. My father is back in India and loves his newfound hearing abilities.

I received my new hearing aids then went through the two sessions to install the app on my phone then do the hearing test and when it was over there was no noticeable audio from the hearing aids. They said they would look into why they did not work and get back to me. That was Friday and it is now Tuesday night and nothing. I'm not impressed with support and will request a refund if nothing happens soon.

My experience with yes hearing was extremely positive. I had given up hope at getting hearing aids that actually helped me. My representative gave me accurate price quotes and detailed descriptions. She is a pleasure to work with and has made every effort to see to my needs.