This used to be a great site, but no longer sadly. I purchased 3 months of express VPN on 02/04, it stopped working on 14/04. Emailed on Tuesday 14/04 and got a response but it still did... Toon meer
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Spotify has been cancelled due to streaming in different country to purchase. Tried to reach out by WhatsApp and email nothing back. I thought this could be trusted. Changed from 1 to 5. True to hi... Toon meer
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Unfortunately I also have the Spotify issue, originally messaged on whats app on 31st April with no response, then filled in the online form on 6th April, still no response. My YouTube premium acco... Toon meer
Bedrijf heeft geantwoord
Excellent Service Received Constant Communication, had a very Short Set up time and very clear Instruction. Like to thank the team very much set up an initial Trial just to be Cautious so far Very... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Every feedback we receive here is a step towards our commitment to continuous improvement. We celebrate the positive and learn from the constructive. Your voice aids potential customers in making informed decisions and helps us tailor our offerings to better suit your needs.
Contactgegevens
Mahmoud Sobhi St, Mansoura, 35819, Mansoura, Egypte
- +201019690394
- info@z4keys.com
- z4keys.com
4,2
Goed
495 reviews
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Je déconseille ce marchand..
Je déconseille ce marchand..
J’ai pris plusieurs abonnement chez eux ..3 Spotify,autocad .
1 abonnement ne fonctionne plus,cela fait plus de deux semaines que je suis sans réponse.
A fuir
16 april 2026
Review zonder uitnodiging
Spotify Premium Scam - Ignores you steals money
I had order #14610 it worked on Spotify Premium Individual for 3 months, got fixed and put onto a Spotify Premium Family Plan, worked for less than a month, I have sent various emails, no responce, send various WhatsApp, blocked and ignored one tick, took money and nothing, filled out the fix form heard nothing for weeks, do not trust them it's a scam, just ignore you when lost access
21 april 2026
Review zonder uitnodiging
I need a solution order #15441
I need a solution order: #15441. I've been waiting a week for the Spotify Duo accounts to be repaired. After many attempts I get an email saying that it is solved, but the accounts that are attached in the email are not mine. I have replied to the email to solve it, but there is no way. If they can't solve it, return the propositional part to us. I'm waiting for an answer.
Update April 28
Thank you for the solution.
I had sent you an email requesting a refund, but I prefer to keep these new accounts.
Thank you so much for responding and providing a solution.
21 april 2026
Review zonder uitnodiging
Antwoord van Z4Keys
can't fix your accounts so I replaced with new accounts to use, if you need refund instead of replacement please say that in mail or here and I will check all things later once I do all fixes, no worries
SPOTIFY DUO ACCOUNT TOTAL SCAM
SCAM!! SCAM!! SCAM!! SCAM!!
SPOTIFY DUO ACCOUNT DISABLED AGAIN, TOTAL SCAM
MY ORDER IS #12923 from December 19th 2025, I WANT TO GET A REFUND
My account Duo Plan, was blocked last March 31st. 2 days later, they sent me 2 new accounts as replacement, But today (April 21st) after 19 days these 2 new accounts were blocked again .. please refund the 8 months left ..
Update April 24th, 2026, Still no answer from z4keys, i filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..
Update April 27th, 2026, Still no answer from z4keys, i filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..
SCAM!! SCAM!! SCAM!! SCAM!!
18 april 2026
Review zonder uitnodiging
AVOID these SCAMMERS
AVOID AVOID AVOID Spotify premium not working. Numerous messages on WhatsApp. Forms filled out and absolutely NOTHING has been done since 1st April! ABSOLUTE SCAMMERS!! AVOID AVOID AVOID
1 april 2026
Review zonder uitnodiging
Scam
Spotify premium not working
Coursera not working.
I feel scammed
24 april 2026
Review zonder uitnodiging
Antwoord van Z4Keys
Just Send you Refund via PayPal to your email, 61 GBP
Coursera was our mistake, we didn't active premium yet
Spotify a lot got problem and we fixed once but happen again so we although refunded it for you
check your PayPal please, I added a note says Z4Keys Refund
Spotify premium no longer working
Spotify premium no longer working.
Now i want my money back
I do not recommend the service
21 april 2026
Review zonder uitnodiging
Antwoord van Z4Keys
I just asked for your paypal info on WhatsApp so I can refund you 7.5 CAD for lost 2 months after 10 months of working subscription
Respond so i can refund
For the first years all service is up
For the first years all service is up
For the second years i enjoy my years
Thank you
20 april 2026
Review zonder uitnodiging
Antwoord van Z4Keys
Edit: We will refund you for SiriusXM as an instant solution for your problem
why after getting a great service for a year assuming we don't legit by only not responding for couple of days
we had a much pressure these days that cause us delay in replies or things, now we have support ticket for orders in site to faster the solutions, your problem will be handled but just wait as we handle few problems at same time
SPOTIFY Same problem with the Spotify account
Same problem with the Spotify account! Is not working! Contacted first time on 1 April .. on WhatsApp 2 and 2 times the form ( spotfix) no answer the guy is becoming a scammer be careful with this shop.. I have payd one year for Spotify duo and is working only 6 months and no refund no answer nothing..Then Z4keys is not a serious shop ! Never i will buy again from this
1 april 2026
Review zonder uitnodiging
Antwoord van Z4Keys
could you leave any info of your order so I can find you in mails/whatsapp to help you ?
we emailed customers and told them many times we have pressure, although we had a new form as we said on whatsapp channel but mostly u keep using old form
all who submitted new channel in last week were fixed, u were keep filling old form that didn't ask for all info so was hard to fix them and check
Disappointed in the IPTV had it for one…
Disappointed in the IPTV had it for one day and it just stops working. It's not a stable service. However it's cheep.
20 april 2026
Review zonder uitnodiging
Antwoord van Z4Keys
Its working for long time but dropped after you purchase, no worries it gonna be fixed very soon
I already informed that we got problem in it in whatsapp channel and will be fixed soon
Sorry for coincidence
What has happened to the service???
Like many I have used this company for a long time, but alas the service has gone!
Ordered a renewal subscription 6 days ago and despite numerous messages to WhatsApp no response apart from AI saying support team will contact. Still no update or response from the support team so very disappointed and unable to enter my order number in drop down box to raise a ticket on the website
Unless things change I cannot recommend this company any longer. This is for Youtube not spotify.
Back to 5 stars - finally sorted out my subscription but think the AI WhatsApp is helping
14 april 2026
Review zonder uitnodiging
Antwoord van Z4Keys
just fill spotify new form to get it fixed, we handling fixes every day ( 20 mostly per day ) the customers who didn't got fix
on whatsapp channel i keep mention that ai may tell you he will help but if i didn't check chat, can't help so always wait for me and if spotify problem use the form, link shared on whatsapp channel many times
Back to reliable and excellent customer service
I have been using this services for over a year with different products and always had excellent customer service
13 april 2026
Review zonder uitnodiging
Antwoord van Z4Keys
contacted via WhatsApp explaining the problem + processing your order
sorry for that, the problem was out of our hand
What happened to the service? (With update)
This used to be a great site, but no longer sadly.
I purchased 3 months of express VPN on 02/04, it stopped working on 14/04.
Emailed on Tuesday 14/04 and got a response but it still didn’t work, I’ve emailed back since numerous times with no response.
I also don’t think there is any point in them having a WhatsApp contact either as it is just an AI automated response so doesn’t resolve the issue.
It’s now Friday 17/04 and I still have no response or vpn service.
UPDATE: Problem is now fixed, so thankyou for sorting that out.
I would be happy to give a 5 star review if response times are resolved.
14 april 2026
Review zonder uitnodiging
Antwoord van Z4Keys
Hey
Sorry for support delay
Will be in contact now
No Response, No Refund
I do not recommend this service.
The subscription only worked for two months, and then stopped due to a region issue. I noticed in other reviews that refunds seem to be offered, but in my case, I have received no response after sending two messages over the past two weeks.
Very disappointing customer service — not worth it.
16 april 2026
Review zonder uitnodiging
Antwoord van Z4Keys
Hey
Sorry for delay
Did u submit the last form in whatsapp channel asking for refund ?
All who asked in form in last 5 days already refunded ( today not done yet )
Send me message again on whatsapp just this moment so i can respond and handle it now
Ordered software
Ordered software, within 7 mths of a year subscription stopped working , they agreed a refund of the final 5 mths , but havent had it, and theyve ghosted me ever since
8 april 2026
Review zonder uitnodiging
Spotify problems ignored
Spotify problems. Completed requested forms twice, still no contact in over a week.
Ignoring WhatsApp messages.
Won’t be using again, and others should look towards other suppliers.
13 april 2026
Review zonder uitnodiging
Scam scam don’t order from them …
Don’t order from them they was a good service. But I ordered and payed for a service to be up dated but they have not done it 5 days ago now just a scam I send messages and emails DONT BUY FROM THE ITS A SCAM
6 april 2026
Review zonder uitnodiging
Antwoord van Z4Keys
As we keep giving updates on WhatsApp, We had a huge Spotify problem and we were taking care of it in last 12 days as there is more than 1500 account dropped so we had no time to respond to messages and there was some delays in orders
No se hacen cargo de nada si te petan…
No se hacen cargo de nada si te petan la cuenta. Sinvergüenzaa
4 maart 2026
Review zonder uitnodiging
Antwoord van Z4Keys
As we keep giving updates on WhatsApp, We had a huge Spotify problem and we were taking care of it in last 12 days as there is more than 1500 account dropped so we had no time to respond to messages and there was some delays in orders
Cuenta de Spotify premium de baja
Te he escrito varias veces por wassap y correo electrónico para que por lo menos me devuelvas la parte que no he consumido ya que lo contraté un 23 de diciembre
10 april 2026
Review zonder uitnodiging
Antwoord van Z4Keys
Fill form to get it fixed
Great quick service and does the job
1 april 2026
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