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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

This used to be a great site, but no longer sadly. I purchased 3 months of express VPN on 02/04, it stopped working on 14/04. Emailed on Tuesday 14/04 and got a response but it still did... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Spotify has been cancelled due to streaming in different country to purchase. Tried to reach out by WhatsApp and email nothing back. I thought this could be trusted. Changed from 1 to 5. True to hi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Unfortunately I also have the Spotify issue, originally messaged on whats app on 31st April with no response, then filled in the online form on 6th April, still no response. My YouTube premium acco... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent Service Received Constant Communication, had a very Short Set up time and very clear Instruction. Like to thank the team very much set up an initial Trial just to be Cautious so far Very... Toon meer

Bedrijfsgegevens

  1. Softwarewinkel
  2. E-commerceservice
  3. Beveiligingsservice

Geschreven door het bedrijf

Every feedback we receive here is a step towards our commitment to continuous improvement. We celebrate the positive and learn from the constructive. Your voice aids potential customers in making informed decisions and helps us tailor our offerings to better suit your needs.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

495 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 81% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

Spotify has been cancelled due to…

Spotify has been cancelled due to streaming in different country to purchase.
Tried to reach out by WhatsApp and email nothing back.
I thought this could be trusted.
Changed from 1 to 5. True to his word and sorted issue out

1 april 2026
Review zonder uitnodiging
Logo Z4Keys

Antwoord van Z4Keys

Will fix it soon, We are handling +600 customer at same time as Spotify dropped a lot of accounts not only yours
We need time to fix all, Already added yours to the fix sheet so gonna fix in less than 24 hours

Beoordeeld met 5 van de 5 sterren

Spotify account disabled after 8months…

Spotify account disabled after 8months due to the account being purchased in a different country then where I'm listening from. z4keys reached out and offered several different solutions.

29 maart 2026
Review zonder uitnodiging
Logo Z4Keys

Antwoord van Z4Keys

We working on responding to 500 customer

We’re aware of the Spotify issue and we’re ready to resolve it.
You can choose one of the following options:

Upgrade a different account
Receive a new account
Get a refund for the unused subscription period

We can also upgrade the same account again. However, this option has a higher chance of facing the same issue in the future. That said, your subscription is still under warranty, so we can fix it again if needed. If you prefer this option, please send the account details once more.

Please let us know which option works best for you, and we’ll assist you immediately. If you choose an upgrade or a new account, we’ll provide all the new Spotify details.

To speed up the process, please send your old order ID, email, and any related information.

Beoordeeld met 2 van de 5 sterren

Good while it lasted

Good while it lasted, but Spotify have removed my premium account & put me on a free account as my IP address doesn't match the country in which it was paid for. AI answered my 1st 2 WhatsApp messages, but I haven't had a response from an actual person. Really disappointing 😔

30 maart 2026
Review zonder uitnodiging
Logo Z4Keys

Antwoord van Z4Keys

We working on responding to 500 customer

We’re aware of the Spotify issue.
To resolve it, we can either upgrade a different account, provide you with a new account, or refund the unused subscription period.
Please choose the option that works best for you, and we’ll assist you right away. If you choose an upgrade or a new account, we’ll provide all the new Spotify details.

Beoordeeld met 1 van de 5 sterren

Purchased Spotify but they're an issue

Purchased Spotify but they're an issue, now only ai answering my questions and it's been all day waiting to fix the problem. Plus the cost has gone up a lot. For a worse service

How am I supposed to upgrade to a new account when you won't answer my WhatsApp messages?

Upgrade to a new account for me please I don't want to pay again

30 maart 2026
Review zonder uitnodiging
Logo Z4Keys

Antwoord van Z4Keys

We working on responding to 500 customer

We’re aware of the Spotify issue.
To resolve it, we can either upgrade a different account, provide you with a new account, or refund the unused subscription period.
Please choose the option that works best for you, and we’ll assist you right away. If you choose an upgrade or a new account, we’ll provide all the new Spotify details.

Beoordeeld met 1 van de 5 sterren

This person is no longer trusted

This person is no longer trusted, if anything goes wrong he ignore emails. Spotify lasted 5 months, no setting were changed and Spotify have removed our duo account and have now put us on the free version.

UPDATE REGARDING THE SELLERS REPLY:
I have emailed the seller with receipt and hasn’t replied, he hasn’t replied to others too, please read other reviews.

30 maart 2026
Review zonder uitnodiging
Logo Z4Keys

Antwoord van Z4Keys

We working on responding to 500 customer

We’re aware of the Spotify issue.
To resolve it, we can either upgrade a different account, provide you with a new account, or refund the unused subscription period.
Please choose the option that works best for you, and we’ll assist you right away. If you choose an upgrade or a new account, we’ll provide all the new Spotify details.

Beoordeeld met 1 van de 5 sterren

Everything was fine until 2 days ago

Everything was fine until 2 days ago, when I got a message from Spotify saying I'm using Spotify in a different country to what I'm subscribed to! I've been in touch with Z4keys to be told I have to open up a new account because it's been compromised, (plus they have gone radio silent now)this is not an option because of all the music I have on Spotify plus my hundreds of liked songs and playlists. If you're not bothered in losing all your playlists then this is a good way to go, if you are, then stay away, it's not worth the hassle.

28 maart 2026
Review zonder uitnodiging
Logo Z4Keys

Antwoord van Z4Keys

On the positive side, the subscription worked perfectly for 9 months. As we discussed, I offered either a refund for the remaining 3 months or an upgrade to a different account as a replacement for those 3 months, so you would only pay for the period you actually used.

Additionally, there are many websites and apps that allow users to transfer playlists easily to another account. You could simply copy your playlists, and I would upgrade the new account for you.

This solution is simple and fair, especially considering the price, but you chose not to make any effort toward it.

Beoordeeld met 1 van de 5 sterren

My subscription has still not been…

My subscription has still not been activated. It has been more than four days since the payment was made, and despite repeatedly following up, I have not received any response from customer support.

This experience has been very disappointing. As a paying customer, I expected timely activation of the service or at least a prompt response from the support team to address the issue. Unfortunately, neither has happened so far.

6 maart 2026
Review zonder uitnodiging
Logo Z4Keys

Antwoord van Z4Keys

Hello,
We sincerely apologize for the delay. We recently experienced a major DDoS attack across all our sites, and during recovery we had to restore an older backup, which unfortunately caused some orders to be lost.

We have now sent you the account. We’ve been handling a high volume of messages while working to fully resolve the issue. Since this is your third purchase with us, you know that such delays are not our usual standard.

Thank you very much for your patience and understanding, and we truly appreciate your continued trust.

Beoordeeld met 4 van de 5 sterren

Had a few problems getting started up…

Had a few problems getting started up but with some help and assistance got my subscription up and going. Absolutely amazing, simply get in touch with the company and get support when required. I will definitely be continuing my subscription.

1 maart 2026
Beoordeeld met 1 van de 5 sterren

It used to be good but now it's on and…

It used to be good but now it's on and off all the time. Not worth the hassle

7 maart 2026
Review zonder uitnodiging
Logo Z4Keys

Antwoord van Z4Keys

Anytime you don't like our service, We have always refund option to get back your money
After using IPTV 4 Months and still you got 8 months, We give offer for 10 Months refund so you only paid for 2 months
Please follow-up on WhatsApp to complete the refund process

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