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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

This used to be a great site, but no longer sadly. I purchased 3 months of express VPN on 02/04, it stopped working on 14/04. Emailed on Tuesday 14/04 and got a response but it still did... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Spotify has been cancelled due to streaming in different country to purchase. Tried to reach out by WhatsApp and email nothing back. I thought this could be trusted. Changed from 1 to 5. True to hi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Unfortunately I also have the Spotify issue, originally messaged on whats app on 31st April with no response, then filled in the online form on 6th April, still no response. My YouTube premium acco... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent Service Received Constant Communication, had a very Short Set up time and very clear Instruction. Like to thank the team very much set up an initial Trial just to be Cautious so far Very... Toon meer

Bedrijfsgegevens

  1. Softwarewinkel
  2. E-commerceservice
  3. Beveiligingsservice

Geschreven door het bedrijf

Every feedback we receive here is a step towards our commitment to continuous improvement. We celebrate the positive and learn from the constructive. Your voice aids potential customers in making informed decisions and helps us tailor our offerings to better suit your needs.


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4,2

Goed

TrustScore 4 uit 5

495 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 81% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 1 van de 5 sterren

48€ for a Duo on Spotify that worked 2…

48€ for a Duo on Spotify that worked 2 months. Ok... they give guarantee. So i wrote to Z4Keys. I got an automatic answer (not before i bought!), and... nothing since 10 days. I wrote 3 mails and on Whatsapp. Nothing.
Not serious at all.

9 april 2026
Review zonder uitnodiging
Logo Z4Keys

Antwoord van Z4Keys

fill form to get it fixed, we already fixed most of accounts

Beoordeeld met 3 van de 5 sterren

Unfortunately I also have the Spotify…

Unfortunately I also have the Spotify issue, originally messaged on whats app on 31st April with no response, then filled in the online form on 6th April, still no response. My YouTube premium account has also been suspended. No response. I have left this review for a long time to give them plenty of time to put right. Hopefully someone will actually answer.
I had been using this company for two years and in general they have been good.
Edit. I’ve not asked for a refund, I’ve asked for it to be sorted, as per messages.
Edit. Spotify is back but still no YouTube premium

31 maart 2026
Review zonder uitnodiging
Logo Z4Keys

Antwoord van Z4Keys

Gonna handle refunds soon, I'm focusing on fixing other customers problems then gonna back support on WhatsApp

Beoordeeld met 1 van de 5 sterren

I do not recommend

I've been waiting for two weeks for a refund, which I'm owed according to the website. Unfortunately, the only response I received was "I want to make sure we've explored all options for you."
After a few days, a survey was created with the following options:
-new account(Fast Process)
-Follow Up With Me To Find Best Solution (Slow Process)
This is pure scamming, lying, and blatant deception.

Edit 22.04.2026:
Still nothing…

9 april 2026
Review zonder uitnodiging
Logo Z4Keys

Antwoord van Z4Keys

Gonna handle refunds soon, I'm focusing on fixing other customers problems then gonna back support on WhatsApp

Beoordeeld met 5 van de 5 sterren

dejo de funcionar spotify

siempre ha sido fiable,entiendo que ahora este desbordado por multipes problemas, seguire dando confianza

8 april 2026
Review zonder uitnodiging
Logo Z4Keys

Antwoord van Z4Keys

We have no team to respond so either i focus on fixing your account and other customers or i just keep responding to you and other 1500 customer telling you i will fix which you all not stop asking till it fixed
And as i respond i can never have time to do fixes !
Why cant follow whatsapp updates and wait till your account fix, a lot of customers works for a months or years but once stop and we do fixes all assume we not legit !!!!!

Beoordeeld met 1 van de 5 sterren

Rubbish

Rubbish, paid for spotify 12 months, and stopped working, email sent, no reply, online form submitted no reply, SCAM.

Update after reply.
Chill out dude only asking for what ive paid for🤷‍♂️

8 april 2026
Review zonder uitnodiging
Logo Z4Keys

Antwoord van Z4Keys

We have no team to respond so either i focus on fixing your account and other customers or i just keep responding to you and other 1500 customer telling you i will fix which you all not stop asking till it fixed
And as i respond i can never have time to do fixes !
Why cant follow whatsapp updates and wait till your account fix, a lot of customers works for a months or years but once stop and we do fixes all assume we not legit !!!!!

Beoordeeld met 1 van de 5 sterren

Spotify canceled

Spotify canceled after few days of purchasing a 1 year Duo account.

Update: They tried to resolve the issue by adding me to a family account, but that account was also canceled—or I was removed from it—and my account reverted to a free account again.

29 maart 2026
Review zonder uitnodiging
Logo Z4Keys

Antwoord van Z4Keys

Update: Can you just follow WhatsApp channel for updates, We already said everything on channel and mailed all customers about issue ?

We have no team to respond so either i focus on fixing your account and other customers or i just keep responding to you and other 1500 customer telling you i will fix which you all not stop asking till it fixed
And as i respond i can never have time to do fixes !
Why cant follow whatsapp updates and wait till your account fix, a lot of customers works for a months or years but once stop and we do fixes all assume we not legit !!!!!

Beoordeeld met 1 van de 5 sterren

Spotify premium stopped working and the…

Spotify premium stopped working and the support from seller is non existent.

31 maart 2026
Review zonder uitnodiging
Logo Z4Keys

Antwoord van Z4Keys

Already give form for all customers to fill on whatsapp + mail
consider I'm fixing +1400 spotify account in last few days ( +850 Fixed ) and I get 1400 customers keep sending messages every minute so I handle fixes + respond as much as I can
Consider it works for long time and those just couple of days I'm fixing it, I didn't hide or ask for money or anything, Just time and all will back to Normal !!!

Beoordeeld met 5 van de 5 sterren

I've had great experience during the…

I've had great experience during the purchasing process last year and it was super fast. With the recent spotify problem - it was resolved in 48 hours, so it was not too much of an issue to me. Thank you Z4Keys.

3 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Spotify has been cancelled

Spotify has been cancelled, no reply on whatsapp or email, you should have been prepared for something like this to happen with so many customers, i am missing out on days, will you make up for it if it gets fixed.

3 april 2026
Review zonder uitnodiging
Logo Z4Keys

Antwoord van Z4Keys

Will fix it soon, We are handling +1000 customer at same time as Spotify dropped a lot of accounts not only yours
We need time to fix all
Please fill this form to be fixed
https://www.z4sh.com/spotfix

Beoordeeld met 1 van de 5 sterren

Like everyone else

Like everyone else, Spotify cancelled. Just ignoring what's app when an automated message saying they are aware of the issue and will get back to you would help. Do not go near now

30 maart 2026
Review zonder uitnodiging
Logo Z4Keys

Antwoord van Z4Keys

Will fix it soon, We are handling +1000 customer at same time as Spotify dropped a lot of accounts not only yours
We need time to fix all
Please fill this form to be fixed
https://www.z4sh.com/spotfix

Beoordeeld met 1 van de 5 sterren

AVOID !!

AVOID !!! BEWARE !!! Like a lot of other customers with reviews my Spotify got cancelled after paying for 12 months, yet the “amazing customer service” they say , has failed to respond to my asking why in 3 days which is long enough to expect a response , like all the other reviews here they have just ignored when things go wrong, but are quick enough to take money

30 maart 2026
Review zonder uitnodiging
Logo Z4Keys

Antwoord van Z4Keys

Will fix it soon, We are handling +1000 customer at same time as Spotify dropped a lot of accounts not only yours
We need time to fix all
Please fill this form to be fixed
https://www.z4sh.com/spotfix

Beoordeeld met 2 van de 5 sterren

Be careful

Started off well well, however I have since had my You Tube and Spotify accounts cancelled.
Z4keys are slow at replying when issues like this arise, my account has now been down 3 days 😡😡😡

2 april 2026
Review zonder uitnodiging
Logo Z4Keys

Antwoord van Z4Keys

Will fix it soon, We are handling +1000 customer at same time as Spotify dropped a lot of accounts not only yours
We need time to fix all
Please fill this form to be fixed
https://www.z4sh.com/spotfix

Beoordeeld met 5 van de 5 sterren

Great Service

After discovering Z4KEYS 2 years ago I can honestly say I won't go anywhere else. It is the best service and has never let me down. I would highly recommend.

1 april 2026
Beoordeeld met 1 van de 5 sterren

Spotify cancelled again

Spotify cancelled again replied to me then stopped messaging

30 maart 2026
Review zonder uitnodiging
Logo Z4Keys

Antwoord van Z4Keys

Will fix it soon, We are handling +1000 customer at same time as Spotify dropped a lot of accounts not only yours
We need time to fix all
Please fill this form to be fixed
https://www.z4sh.com/spotfix

Beoordeeld met 1 van de 5 sterren

Paid for Spotify €41 and it has worked…

Paid for Spotify €41 and it has worked for 1 hour. Now i dont get any respond on WhatsApp or mail

31 maart 2026
Logo Z4Keys

Antwoord van Z4Keys

Will fix it soon, We are handling +1000 customer at same time as Spotify dropped a lot of accounts not only yours
We need time to fix all
Please fill this form to be fixed
https://www.z4sh.com/spotfix

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