Ordered A2 Ghee from Nine Life NineLife in December 2025. Over 1 month later and the package has still not been delivered. Nine Life uses FedEx Fedex (South Africa) as their delivery company. H... Toon meer
Bedrijf heeft geantwoord
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Ordered A2 Ghee from Nine Life NineLife in December 2025. Over 1 month later and the package has still not been delivered. Nine Life uses FedEx Fedex (South Africa) as their delivery company. H... Toon meer
Bedrijf heeft geantwoord
Parcel never arrived. Email query returned "non deliverable" ORDER #1781 Asking for reference number - it is as above. And the email info@.... came back non deliverable as seen below... Toon meer
Bedrijf heeft geantwoord
After having a panic moment thinking i lost my money Swapnil actually contacted me and gave me all the relevant details about my order..so i am glad to say my parcel is now on the way…i would suggest... Toon meer
Bedrijf heeft geantwoord
Absolutely abysmal. Going on four months and I'm still waiting for an item. First shipment disappeared after six weeks. After I complained they send it again. It's been in transit from the USA - there... Toon meer
Bedrijf heeft geantwoord
You know exactly what it takes to keep your family happy and healthy, and have probably tried it all in the process of finding exactly the right foods, supplements, and remedies for your unique needs and preferences. Unfortunately, it can be hard to find all the things you need, meaning you probably end up shopping for your supplements at one place, your specialty grocery items at another, your personal care products at a third, and health products for your kiddos at yet another store. Imagine a world where all the things you need to help keep you feeling healthy and energized could be found in one place. In that world, items you need and love would be side by side, priced affordably, and would magically arrive right at your doorstep. Well, we imagined that world, and out of that idea came NineLife. You truly can find everything you need for your health and wellness at NineLife. Pick up the vitamins and supplements you take each day, browse our personal health products, and find health and personal care items for your kiddos and whole family while you’re at it. We carry everything on NineLife, so you can stop rushing from store to store to find what you need. NineLife is one of the largest online retailers of health, grocery, and personal care products in South Africa, offering our customers a selection of more than 150,000 health products selected for their quality and demand. Our inventory is entirely curated for our customers, which means we stock only what you want, making sure to constantly be updating to bring in the best and most high demand products.
Heeft 89% van zijn negatieve reviews beantwoord
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Delivered on time. Was the correct product and price was good
I was concerned because of reviews I read. Was extremely happy with the product and the delivery time taken.
my product was at a good price and it came quickly.
I always got quick feedback when i queried my delivery.
It took quite a long time to deliver and I wasn't informed when it would be delivered.
I received what I ordered, it took a little longer than expected but I finally received my order so thank you for that.
The company was great because they stood behind their sales. When my first parcel arrived, it only contained part of what I needed. I contacted them and they promptly sent me the produce again without any expense on my part. Thank you Ninelife, South Africa
The first package was lost in transit. You replaced it without problems. I'm very impressed.
The product was delivered as expected. However the tracking system was not really helpful since the product arrived fairly unexpectedly
My experience was easy and professional
Received my goods well packaged
Even though the delivery took long. It was worth waiting for. I placed my order 30 March and it was delivered 26April 2023. Online chats with Akash Das helped me to know the whereabouts of my package.
Everything went smoothly. From, my purchase to delivery. I was kept up to date with the status of my order.
I ordered a walker from this company after searching online. The price was the best however it was lost in transit. However the company did their best to refund me, they responded to my emails speedily and gave me a choice to either send me another walker or refund my credit card.
The product is good, the purchasing platform is good however the shipping of the item is not good enough.
Items bought on Feb2023 i got the item on April 2023.
If you can only work on delivery and shipping time frame -- It will be good .
So also, the customer care line for South Africa Doesnt work ---it keeps ringing without anyone answering the call,

Antwoord van NineLife South Africa
Easy to navigate and quick delivery. Great comminicatio
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