Ordered A2 Ghee from Nine Life NineLife in December 2025. Over 1 month later and the package has still not been delivered. Nine Life uses FedEx Fedex (South Africa) as their delivery company. H... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Parcel never arrived. Email query returned "non deliverable" ORDER #1781 Asking for reference number - it is as above. And the email info@.... came back non deliverable as seen below... Toon meer
Bedrijf heeft geantwoord
After having a panic moment thinking i lost my money Swapnil actually contacted me and gave me all the relevant details about my order..so i am glad to say my parcel is now on the way…i would suggest... Toon meer
Bedrijf heeft geantwoord
Absolutely abysmal. Going on four months and I'm still waiting for an item. First shipment disappeared after six weeks. After I complained they send it again. It's been in transit from the USA - there... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
You know exactly what it takes to keep your family happy and healthy, and have probably tried it all in the process of finding exactly the right foods, supplements, and remedies for your unique needs and preferences. Unfortunately, it can be hard to find all the things you need, meaning you probably end up shopping for your supplements at one place, your specialty grocery items at another, your personal care products at a third, and health products for your kiddos at yet another store. Imagine a world where all the things you need to help keep you feeling healthy and energized could be found in one place. In that world, items you need and love would be side by side, priced affordably, and would magically arrive right at your doorstep. Well, we imagined that world, and out of that idea came NineLife. You truly can find everything you need for your health and wellness at NineLife. Pick up the vitamins and supplements you take each day, browse our personal health products, and find health and personal care items for your kiddos and whole family while you’re at it. We carry everything on NineLife, so you can stop rushing from store to store to find what you need. NineLife is one of the largest online retailers of health, grocery, and personal care products in South Africa, offering our customers a selection of more than 150,000 health products selected for their quality and demand. Our inventory is entirely curated for our customers, which means we stock only what you want, making sure to constantly be updating to bring in the best and most high demand products.
Contactgegevens
1,4
Zeer slecht
110 reviews
Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Wisp Face Masks
The order was delivered before the expected date in a very neat packaging.
The product is of good quality and exceeded my expectations.
18 februari 2023
Review zonder uitnodiging
Great service
14 april 2023
Review zonder uitnodiging
Sensational
I got exactly what I had ordered, within the time I was told that I would get it... A Perfect Transaction.
28 maart 2023
Review zonder uitnodiging
I was kept informed of the progress of…
I was kept informed of the progress of my order from placing it to receipt.
14 april 2023
Review zonder uitnodiging
Happy with my order
Experience was great because the company kept me abreast with my order; from the moment I place the order to processing, and the delivery schedule. That was the most important to me.
25 maart 2023
Review zonder uitnodiging
My package did get lost in postage…
My package did get lost in postage somewhere, but company gave me a swift refund, thanks.
13 januari 2023
Review zonder uitnodiging
Fast efficient serves and very happy…
Fast efficient serves and very happy with product
7 april 2023
Review zonder uitnodiging
Keeping customers informed of progress
I have recently ordered two very different products through ninelife. Throughout the process of both orders, I was regularly informed of the purchase status, and purchases arrived in good order. I will be happy to shop through ninelife again
25 mei 2023
Review zonder uitnodiging
I trust in the products listed on the…
I trust in the products listed on the site. But I would have rated 5 star just that the waiting period to receive stock is too long for me
12 mei 2023
Review zonder uitnodiging
Helpful service with excellent customer…
Helpful service with excellent customer care thank you!
25 mei 2023
Review zonder uitnodiging
Good after sales service
When my order shipment got lost in transit on the way from the USA to South Africa, Ninelife sent a replacement package without any additional charges.
28 februari 2023
Review zonder uitnodiging
Great product
Great product, my only grouch is it took a bit long for delivery
12 mei 2023
Review zonder uitnodiging
Great products at an affordable price…
Great products at an affordable price delivered to your local post office
8 maart 2023
Review zonder uitnodiging
Love the frequent updates and that you…
Love the frequent updates and that you can track the progress. Got my results earlier than expected, thank you!
3 maart 2023
Review zonder uitnodiging
ON THE 19TH December 2022 I ordered a…
ON THE 19TH December 2022 I ordered a walker for a lady that urgently need it After weekly correspondence nothing yet Order nr ZA - NL#2174 What must I do?
20 februari 2023
Review zonder uitnodiging
Antwoord van NineLife South Africa
Hello,
We acknowledge that your order was delayed due to we receving higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We do hope you will give us another chance.
Regards,
Swapnil
Parcel never arrived
Parcel never arrived. Email query returned "non deliverable" ORDER #1781
Asking for reference number - it is as above. And the email info@.... came back non deliverable as seen below:
This is the mail system at
I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can delete your own text from the attached returned message.
The mail system..
refused to talk to
me:
17 februari 2023
Review zonder uitnodiging
Antwoord van NineLife South Africa
Hi Patricia,
We acknowledge that your order was delayed due to we receving higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
Fantastic wait little long but product…
Fantastic wait little long but product is good
3 december 2022
Review zonder uitnodiging
I’ve received my order with any…
I’ve received my order without any complications
11 november 2022
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.