Zapmap Reviews 

A route planning issue I had was quickly resolved by Zap Map.
Excellent customer service and a brilliant App.

Great help with EV charging .
Helpful and friendly staff.

The app is so easy to use once you’ve found the relevant charging station. Easy to start charging, see the cost and monitor charging progress. Also, the customer support service was super helpful when I did have a query which was basically down to my inexperience.

I had an issue where I paid for a subscription via Apple, only to find it just would not be recognised on the app. Apple refused a refund even though I had evidence of the issue. Thankfully Zapmap stepped in, and I am now up and running and so pleased with the response. Apple could learn so much from Zapmap. Great customer service.

The very useful Zapmap map ceased to load on my PC. A message to the Helpline received a very prompt response that solved the issue.

Something went wrong with my registration - probably a fat-finger error on my part - and I was astonished to find how quickly my plea for help was answered and my problem resolved. Good on you guys!

Zap map are actually easy to use and the backup if you need information, it’s so precise and easy to use by just sending an email. I highly recommend it.

I had a problem with my email account and contacted customer services. I received an instant response and the issue was fixed without delay. Amazing customer service and thanks to the team.

Instructions given were easily understood

It's not as hard as you think.
I go myself in a frustrated muddle with web and app login so I e mailed Zap-Map customer support, who acknowledged the mail and fixed my account settings within no time, brilliant.
Lesson is, not to get mad with an app, e mail customer services. Eleonora did a sterling job, thank you.

Having had an EV for a couple of years now and trying several different apps, I can confidently say Zapmap is by far the best. It’s very easy to use gives all the information you need and when I have had to ask their support network a question It’s been quick and easy and resolved to my satisfaction. I would recommend Zapmap to anyone who hasan EV

I recently had an issue ending a charge I had started on Zapmap, and had to call customer services of the charger owner to end it. I messaged Zapmap to explain, and after a few emails back and forth the have updated the app to resolve the issue. I think this is fantastic customer service and user engagement, and a lesson for some other suppliers (looking at you, Swarco). Thanks Zapmap :)

After placing my order for the Honda e:Hy1 I asked the salesman about the process of charging EV’s via public points. He suggested I try ZapMap. I downloaded the app as I wanted to understanfpd the process of how to charge an EV once my EV arrived: expected mid- late August.
Without boring you with too much detail just log into the app yourself, you won’t be disappointed. It does offer you a weeks free trial and then you can pay a monthly subscription or an annual fee. The annual fee works out at about 0.08p a day. When you consider the information available, which covers the whole country and is available to you 24 hours a day, it’s a no brainer.

I contacted customer service to change my account details. Within the hour they had responded back to me & actioned my request. Great customer service

Have used Zap Map a few times since getting my first EV and always found it really useful. Has helped me to find the fastest charger and see what is free when I need it.

Had to ask Customer Support how to create a route with the chargers I wanted. Learned a lot in the process and received excellent attention from Ryan to my many questions.

Contacted team re question and they got back almost immediately while I was still planning my route. Very impressive response and GREAT APP and if you have an EV a necessity.

Being a new EV user, the ZapMap app was recommended by an experienced EV driver as their go-to app. That was the best advice I received and totally agree that ZapMap is the best EV support tool

Very impressed with Zap Map support. I have used them on a couple of occasions now and their response has always been prompt and effective.

Having just sold my Tesla, I have only recently used Zap Map in earnest. Whilst it cannot match the superlative features of navigating between charge points with a Tesla, it does an excellent job. The filter options are particularly helpful and when paired with Apple Play, it is very useful.

I also upgraded to a Premium account because I found the ability store several options for a journey very useful.

I've been using Zap-Map for several years now and find it to be an invaluable aid to my E-V motoring experience. Thoroughly recommended