Zapmap Reviews 

Zap Map is the antidote for range anxiety and was a major aid supporting my switch to EV. The newsletter is also excellent. I have one small criticism about ZapPay in that there should be a ZapPay RFID card. Many chargers don't have great data reception and then you're stuck.

Great service. I wouldn't go on a long distance EV trip without first planning my re-charging stops on Zap-Map (at home, the day before). Although some of my journeys are repeat round-trips, I find it best to check beforehand to make sure the charging station is still operating or change status or even broken/unusable at the time I need it. The App is also often showing new facilities recently available since my last time visit to an area or town. Zap-Map is an invaluable tool to check it all out. One of the best aspects of the location information (for me) are the user reviews for each location/charger - they are usually very honest and keep everyone up to date with issues or developments. Great stuff, please keep up the good work. Thanks.

Very helpful app for electric vehicle owners. Useful detail on charger locations and power output and whether chargers are currently in use or not. I find it an essential app when travelling longer distances away from home. Easy to register and to use. Also easy to leave feedback and information which can be useful for other people to read.

Great support for a laptop issue using ZapMap. Alice Webster provided a number of methods to resolve the issue.
Back up and running

Had to change my email address, just an email to pod point support team and that was it, all done. Great help from the support team. 👍

Great quick service when I contacted them regarding the listing for my home charge point.

The advice given was really helpful, accurate and was extremely easy to understand. Alice has got me sorted!
First electrically powered long drive over next couple of days will be an experience!

An amazing company who go that extra mile to help and, once helped they tell you that if you have any other concerns, don’t hesitate to get in touch. This is a forward thinking company n

I have read a lot of reviews on Zap Map recently, and have been very surprised that most are very good, whilst there are other users that are not so happy? I have had my Toyota BZ4X for 5 weeks and have really enjoyed the rides, some short some long, and I must say that without Zap Map most would have been no good at all. I read a very sensible suggestion on U tube, that it is a good idea to work out your charging stop on a trip, together with a second stop a short distance past the first possible stop to ensure you can charge your EV safely. It would be very difficult without Zap Maps information to give us piece of mind that you can find the correct detailed charging stops. Thank you Zap Map please keep up your excellent work, and especially your great details to keep us all safe on our EV trips.

Had an issue with my account details. Alice from Customer Support resolved quickly and efficiently.

My experience with zap-map app is very good. I am not using any of the paid features hence can't comment on those. However, especially when i drove in continental Europe earlier, it helped me a lot. I am using zap-map in combination with two other apps to find best routes, to see chargers' real-time status and availabilitiy. It is always good to double-check. One of my favorite apps.

Was provided a promo code by the lease company, which didn’t work, got in touch with zap map direct and they assisted with how to claim the code, when this didn’t work, provided a new code, which worked straight away.
Yet to use the app in earnest, however, customer service so far has been great

Winter motoring with an EV means the battery becomes less efficient. ZAP Map puts in an average range for calculating where to charge. I wanted to change this to reflect winter conditions. Emailed Zap map and Ryan told me how to change it. Great service.

This site through the app is excellent. The weekly emails provide fantastic updates on the EV front, increase in public charging points, various surveys and policy changes.
For anyone with an electric vehicle it is a must have app.

The route planner is very useful when planning a long trip. The maps now show the latest new EVPs and is easy to use

I very rarely write a review, on this occasions I really want to warn other potential customers…

This morning I had notification from Apple that my subscription to Zapmap will expire early next month. At £49.99 I decided not to renew and duly cancelled. I was then offered a Premium subscription (which I had just cancelled) for £29.99. I must say I was somewhat shocked to realise that Zapmap must be making a large amount of money from the rollover subscriptions of loyal customers. This feels like a really bad practice!!!

I’ve tried plenty of times over the last months to get my public podpoint charger on zap map with no luck !

I dont bother anymore they are a waste of time.

I was advised to use Zap map when i purchased our BMW I3 (3 yrs ago ) and never looked back . We have been all over the UK and always use it to plan both out and return Journey. Not only does it give me the good areas also lets me see were i need to think . takes all the worry and stress from our journey . And it is always looking for ways to improve . Awsome

Whilst Zap-Map may be good at locating charge points, its downside is that it misses some very basic functionality. When inputting a longer journey for example, it never takes account of the fact that you will most likely need to charge your car for the return leg! So it will tell you that you have enough charge for your vehicle to get you to your destination 200 miles away, but it should allow you to select a return route too. That way you can decide if you want to charge towards the end of your 1st leg so you can be charged again for your return leg. The other annoyance is when it programs in your charge point but doesn’t show the postcode of the charging station, so you can’t program your satnav to get there! Please look to make some basic changes to the user experience before the competition overtakes you.