Aucun intérêt! Incapables de communiquer. Prenez vos billets directement à la compagnie, beaucoup plus efficace!! La compagnie envoie sms et autres en cas de retards etc alors que Zas Ferries est inca... Toon meer
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Έκανα αγορά ακτοπλοϊκών εισιτηρίων για το " εξπρές σκοπελιτης " των μικρών Κυκλάδων. Η συγκεκριμένη εταιρεία δεν προσφέρει δυνατότητα ηλεκτρονικού εισιτηρίου οπότε επέλεξα την zas ferries για τα εισι... Toon meer
The receptionist was very helpful , we bought our tickets from the web site but the office printed them out and we were also able to leave our cases for a few hours.
Ferries run pretty much on time, and prices are very reasonable. Tickets were easy to book online. The boats are clean and spacious, the bar serves great coffee, and they even have escalators up from... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Reisbureau
- ook in
- Veerdienst
Geschreven door het bedrijf
Selling tickets for 40 years, Zas Ferries isn't just another online ferry website. Founded in all the way back in 1981 on the small Cycladic island of Naxos, we're a small company where our regular customers know us by name. Today we've got two offices in Naxos town and if you ever want to pop in to say hi or have any questions, we look forward to your visit. A couple of years ago we started selling tickets online. But we'll never be a faceless name on the web. We'll continue delivering the personal first class service that we always have - since 1981.
Contactgegevens
Hora Naxos sea front, 84300, Naxos, Griekenland
- 2285 023330
- info@zasferries.com
- zasferries.com
4,6
Uitstekend
322 reviews
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very fast answering per emial if you…
very fast answering per emial if you have some trouble with booking
25 juli 2025
Antwoord van Zas Ferries
Hi,
Thank you for your kind review! We’re very pleased to hear that you found our email support quick and helpful when you had trouble with your booking. Providing fast and clear assistance is always a priority for us.
We truly appreciate your feedback and look forward to helping you again with your future ferry bookings.
Best regards,
ZasFerries support
Booking our ferry travel made eay
Booking our ferry travel was pleasurable as they make their sight easy to understand and easy to navigate. We will definitely be booking here again.
26 juni 2025
Antwoord van Zas Ferries
Hi,
Thank you for your wonderful review! We’re delighted to hear that you found our website easy to navigate and that booking your ferry travel was a smooth experience.
We truly appreciate your kind words and look forward to welcoming you back for your next ferry booking.
Best regards,
ZasFerries support
Antwoord van Zas Ferries
Here’s a reply in Greek, keeping the same polite and professional style:
---
Γεια σας,
Σας ευχαριστούμε πολύ για την όμορφη κριτική σας! Χαιρόμαστε ιδιαίτερα που μείνατε ικανοποιημένοι από την εξυπηρέτησή μας και εκτιμούμε τα καλά σας λόγια.
Ελπίζουμε να σας εξυπηρετήσουμε ξανά σύντομα για τα επόμενα ακτοπλοϊκά σας ταξίδια.
Με εκτίμηση,
ZasFerries support
For me, better buy in person.
I didn't realize I had to print the ticket until after the purchase. This was a problem for me as I don't carry a printer in my pocket. I also had a problem to get a credit card accepted. Other than that, the online purchase was OK. But for me easier to buy a ticket in person.
2 juni 2025
Antwoord van Zas Ferries
Hi,
Thank you for your review! We're glad you found the crew of your ferry company helpful and appreciated the fresh, modern interior. However, please consider changing your review to reflect your experience of Zas Ferries and not your ferry company.
Thank you and we hope that you might consider booking with us again.
Best regards,
ZasFerries support
I'Improved experience
I've had a very good experience buying ferry tickets, and the price is exactly as advertised; they don't charge anything. What I don't like is that they don't issue the ticket and you have to go to the ticket office to pick it up. On top of that, the email says that if you go to the ticket office to pick it up, they might charge you for the processing. I don't understand why they don't send you electronic tickets these days. When I've had to take a ferry where other companies offer the same price, I've preferred to take it with other companies that send the ticket to your email right away.
1 juni 2025
Antwoord van Zas Ferries
Hi,
Thanks for your booking and thanks for taking the time to write this review. We completely understand how you feel about e-tickets. However, whether a ferry company works with e-tickets is beyond our control. What we can say is that whenever a company does offer this service, so do we. However, some smaller companies still haven't made this transition yet.
Thank you once again for your booking and we hope that you might use our service again in the future.
Best regards,
Zas Ferries support
I emailed the office and received a…
I emailed the office and received a very prompt reply. They sorted my query very quickly, thank you 🤩
29 mei 2025
Antwoord van Zas Ferries
Hi,
Thank you for your kind words! We're really pleased to hear our team responded promptly and resolved your query quickly. We're always here to help make your travel experience as smooth as possible.
Best regards,
ZasFerries support
It arrived on time
It arrived on time. İt has departed on time. Good and comfortable journey.
26 mei 2025
Antwoord van Zas Ferries
Hi,
Thank you for your review! We're glad you enjoyed your journey and it arrived and left on time. However, please consider changing your review to reflect your experience of Zas Ferries and not your ferry company.
Thank you and we hope that you might consider booking with us again.
Best regards,
ZasFerries support
Super reliable & easy booking
Super reliable & easy booking. Customer service and care is great!!
1 juni 2025
Antwoord van Zas Ferries
Hi,
Thank you for the wonderful feedback! We're so glad you found the booking process easy and our service reliable. It’s great to know our customer care made a positive impression too!
Best regards,
ZasFerries support
Η εξυπηρέτηση ήταν άμεση και…
Η εξυπηρέτηση ήταν άμεση και ειλικρινής. Ευχαριστώ πολύ για το ταξίδι!
25 mei 2025
Antwoord van Zas Ferries
Γεια σας,
Σας ευχαριστούμε πολύ για τα καλά σας λόγια! Χαιρόμαστε που μείνατε ικανοποιημένοι από την άμεση και ειλικρινή εξυπηρέτηση. Ελπίζουμε να σας εξυπηρετήσουμε ξανά σε κάποιο από τα επόμενά σας ταξίδια!
Με εκτίμηση,
Η ομάδα του ZasFerries
Antwoord van Zas Ferries
Hi,
Thank you for your review! We're glad to hear the booking process and ticket retrieval were easy. We appreciate you choosing us and hope you book with us again soon!
Best regards,
ZasFerries support
Antwoord van Zas Ferries
Hi,
Thank you for your feedback! We're glad the website gave you all the information you needed. We aim to make planning your trip as simple and stress-free as possible.
Best regards,
ZasFerries support
Τέλεια εξυπηρέτηση
29 april 2025
Antwoord van Zas Ferries
Γεια σας,
Σας ευχαριστούμε πολύ για τα καλά σας λόγια! Χαιρόμαστε που μείνατε ευχαριστημένοι με την εξυπηρέτησή μας.
Με εκτίμηση,
Η ομάδα του ZasFerries
Booking went smoothly
Booking went smoothly. Once I travel i will have a full idea.
Now I travelled and all was well, boats on time and quick response with Customer service.
Thanks
28 april 2025
Antwoord van Zas Ferries
Hi,
Thank you for your kind review! We're glad the booking process was smooth. While the journey itself is handled by the ferry company, we hope everything goes just as well and that you have a great trip!
Best regards,
ZasFerries support
Antwoord van Zas Ferries
Hi,
Thank you so much for the wonderful feedback! We’re delighted to hear you consistently receive first-class service. Your recommendation means a lot to us!
Best regards,
ZasFerries suppor
Antwoord van Zas Ferries
Γεια σας,
Σας ευχαριστούμε θερμά για τα καλά σας λόγια! Είναι χαρά μας να προσφέρουμε εξυπηρέτηση που ξεχωρίζει. Χαιρόμαστε που μείνατε ικανοποιημένοι!
Με εκτίμηση,
Η ομάδα του ZasFerries
Sans problèmes tout est clair et rapide.
5 april 2025
Antwoord van Zas Ferries
Bonjour,
Merci beaucoup pour votre retour ! Nous sommes ravis que tout ait été clair et rapide pour vous. Au plaisir de vous aider à nouveau pour vos prochaines réservations.
Cordialement,
L’équipe ZasFerries
I tried to call and change my 3 tickets…
I tried to call and change my 3 tickets to Paxoi island and nobody answer at the telephone so I lost my money!!! So simple
30 april 2025
Antwoord van Zas Ferries
Hi,
Thanks for writing this review. We're incredibly sorry about what happened. Sometimes when you call the ferry company directly this can happen. We can only presume that this is what you did.
If you had called one or numbers during business hours somebody would have answered the phone. We get plenty of calls during the day and our prompt and available telephone service one of the advantages we offer over the ferry companies who are often swamped. We're a small company and we never get too busy.
We also provide rapid support via email and there is always someone on hand to answer emails quickly and professionally.
Please accept our apologies once again for what happened. We hope that you might consider using Zas Ferries in the future.
Best regards,
ZasFerries support
Quick and easy service..
13 april 2025
Antwoord van Zas Ferries
Hi,
Thank you for your feedback! We're glad you found the service quick and easy—that’s exactly what we aim for!
Best regards,
ZasFerries support
Great experience and professionalism.
18 april 2025
Antwoord van Zas Ferries
Hi,
Thank you for your kind words! We're so pleased to hear you had a great experience and appreciated the professionalism. We’re always here to help make your booking process smooth and reliable.
Best regards,
ZasFerries support
Antwoord van Zas Ferries
Hi,
Thank you for your lovely feedback! We're happy to hear the booking experience was simple and straightforward—that's exactly what we aim to deliver.
Best regards,
ZasFerries support
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