Dimitri was a wonderful and very informative guide. He translated everything in English and Greek. Was funny too. Gave us enough time to look around and explore ourself
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Unimpressed with the tour guide. He was rude, dismissive, didn’t answer people’s questions, and discouraged anyone in the group from speaking to him. He was overly vague and airy fairy, didn’t really... Toon meer
Εξαιρετική εμπειρία! Με το ταχύπλοο Kerras Cruises φθάσαμε από Νάξο σε 1,30 ώρα στο Πάνω Κουφονήσι. Παρόλο που δεν πήραμε πάλι καραβάκι από το λιμάνι στο Πάνω Κουφονήσι για να πάμε στις άλλες παραλίες... Toon meer
Our family had an amazing experience with ZAS Tours! The driver was waiting for us right where we arrived at the port. The booking was for our children to go go-karting, and they absolutely loved it a... Toon meer
Bedrijfsgegevens
- Reisbureau
- ook in
- Busreisorganisatie
- Excursiebedrijf
- Organisator van sightseeingtours
- Reiszoekmachine
- Rondvaartbedrijf
Geschreven door het bedrijf
Make the most of your vacation in Greece with Zas Tours. Book activities, island excursions, cooking lessons, private catamaran cruises and much more simply and easily with instant availability. With 41 years experience and two offices on the island of Naxos we have a reputation for great service.
Contactgegevens
Beachfront Chora Naxos, 84300, Naxos Chora, Griekenland
- +30 22850 22500
- support@zastours.com
- zastours.com
4,3
Uitstekend
229 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Zas Tours
Hi,
Thank you for this review but it seems that you have reviewed your booking product rather than your experience with zastours.com (how easy it was to book, how useful the website was, etc).
It would be much better if you could write this review here for your product:
https://zastours.com/el/santorini-boat-trip-to-the-volcano-and-hot-springs?zas_review_token=KgvFsOUnh9euIjfAnPb3HutCXZUUbVGg&zas_review_activity_date=2026-06-07#write-review
And update this review to score your experience with zastours.com
Thank you once again,
Zas Tours Support
Cancelled 6 hours before start
Cancelled 6 hours before start. It was our anniversary day. To sad ..
11 juni 2026
Very difficult to enter phone number
Very difficult to enter phone number. Number refused when I typed 00336********3, which is my correct number ! I lost 15 minutes trying to sort out this problem.
8 juni 2026
Antwoord van Zas Tours
Hi Jason,
It's good that you hid part of your number. Thank you once again for reporting this. We can appreciate and understand your frustration. You were right: our phone number field had a problem with numbers starting with 00 and it was illogical to say there was problem.
We have now fixed this problem.
Can we kindly ask if you would consider increasing your 1-star score?
- A 1-star review normally means the the whole service was terrible - it is the lowest score possible. We sincerely hope that you didn't find everything terrible but just had difficulty with the phone number.
- We replied to you directly, and we fixed the issue after you reported it almost immediately. We know that this doesn't help you now but we hope that you can appreciate that we are responsive to problems when customers report them.
Your feedback genuinely helped us improve the website. We hope that you might consider booking with Zas Tours again in the future. We're sure next time that it will be easier.
Thank you again.
Zas Tours Support
Very fast to response!
The team responds very fast ! They offer several choices ! I was happy to find what I was looking for!
7 juni 2026
Antwoord van Zas Tours
Hi,
Thank you very much for your kind review! We’re happy that our team responded quickly, offered you several choices, and helped you find what you were looking for.
Thank you for choosing Zas Tours!
Best regards,
Zas Tours Support
Antwoord van Zas Tours
Thank you for this review but it seems that you have reviewed your booking product rather than your experience with zastours.com (how easy it was to book, how useful the website was, etc).
It would be much better if you could write this review here for your travel product:
https://zastours.com/day-trip-cruise-from-naxos-to-kato-koufonisi-rina-cave-with-azul-cruises?zas_review_token=dD62G5jtEA9e6xmQklrmXYFgrOnuEKvo#write-review
And update this review to score your experience with Zas Tours.
Thank you once again,
Zas Tours Support
Seeing Naxos with a Photographer
Our guide, Panos, gave us a glimpse of traditional Greek life. It was the best experience of our stay on Naxos. Our photos will bear witness to that.
4 mei 2026
Antwoord van Zas Tours
Hi Chuck,
Thank you for your lovely review! We’re very happy to hear that you enjoyed discovering Naxos with Panos and that it became one of the highlights of your stay.
It’s wonderful that you’ll have your photos as lasting memories of the experience.
Just a small note: reviews on Trustpilot are meant to reflect your booking experience with ZasTours.com — things like how easy it was to book, communicate, and receive support. Since your feedback is mostly about the experience itself, we’d kindly ask you to consider updating your review to focus on your booking experience with us.
We hope to welcome you back again soon to book more excursions in Greece!
Best regards,
Zas Tours Support
Provided exactly what was advertised
Provided exactly what was advertised - on time ferry service
26 april 2026
Antwoord van Zas Tours
Hi Carol,
Thank you for your kind review! We’re very pleased to hear that everything was provided as advertised and that the service was on time.
Just a small note: reviews on Trustpilot are meant to reflect your booking experience with ZasTours.com — things like how easy it was to book, communicate, and receive support. Since your feedback is mostly about the journey itself, we’d kindly ask you to consider updating your review to focus on your booking experience with us.
We hope to welcome you back again soon to book more excursions in Greece!
Best regards,
Zas Tours Support
Antwoord van Zas Tours
Hi Jaap,
Thank you for your kind review! We’re very pleased to hear that you found our service great and our staff friendly.
Your feedback means a lot to us, and we hope to welcome you back again soon to book more excursions in Greece!
Best regards,
Zas Tours Suppor
Worth the money
Everything went smoothly. The bus driver and the tour guide both did their jobs well. The tour was well worth the money and very enjoyable. Angela, our tour guide was very nice and very knowledgeable.
10 april 2026
Antwoord van Zas Tours
Hi,
Thank you for your kind review! We’re very pleased to hear that everything went smoothly and that you found the tour enjoyable and good value for money.
It’s also lovely to hear that Angela and the driver helped make the experience a positive one.
Just a small note: reviews on Trustpilot are meant to reflect your booking experience with ZasTours.com — things like how easy it was to book, communicate, and receive support. Since your feedback is mostly about the tour itself, we’d kindly ask you to consider updating your review to focus on your booking experience with us.
We hope to welcome you back again soon to book more excursions in Greece!
Best regards,
Zas Tours Support
Friendly informative guide
Friendly informative guide, interesting tour, safe driving -- all good, thank you!
11 april 2026
Antwoord van Zas Tours
Hi Ute,
Thank you for your kind review! We’re very happy to hear that you enjoyed the tour and felt well looked after by the guide.
Just a small note: reviews on Trustpilot are meant to reflect your booking experience with ZasTours.com — things like how easy it was to book, communicate, and receive support. Since your feedback is mostly about the tour itself, we’d kindly ask you to consider updating your review to focus on your booking experience with us.
We hope to welcome you back again soon to book more excursions in Greece!
Best regards,
Zas Tours Support
Great and professional service!
25 februari 2026
Antwoord van Zas Tours
Hi Nick,
Thank you for your kind review! We’re very pleased to hear that you found our service great and professional.
Your feedback means a lot to us, and we hope to welcome you back again soon to book more excursions in Greece!
Best regards,
Zas Tours Support
Easy reservation.
20 oktober 2025
Antwoord van Zas Tours
Hi Joëlle,
Thank you for your kind review! We’re very pleased to hear that you found the reservation process easy.
We hope to welcome you back again soon to book more excursions in Greece!
Best regards,
Zas Tours Support
One of my favorite Paros experiences
I accidentally booked for the wrong day. I was on my to port (a day early) when the company contacted me to confirm my next day trip. I couldn't believe my mistake and asked if there was any way they could accommodate us that day as we were almost there. They made a call or 2 and then confirmed we were good to go. And they were so nice about it. The weather was perfect, our skipper was excellent and it was an amazing day.
10 oktober 2025
Antwoord van Zas Tours
Hi Sandy,
Thank you for your lovely review! We’re so pleased we could help when you realized the booking had been made for the wrong day, and it’s great to hear that everything worked out smoothly in the end.
We’re also very happy to know you had such an amazing day in Paros, with perfect weather and an excellent skipper.
We hope to welcome you back again soon to book more excursions in Greece!
Best regards,
Zas Tours Support
It was very enjoyable
It was very enjoyable. We saw many different places that are not accessable without boat, the food was delicious, atmosphere was friendly. Pretty cool trip.
1 september 2025
Antwoord van Zas Tours
Hi,
Thank you so much for your lovely review! We’re thrilled to hear that you had an enjoyable trip, discovered unique spots only accessible by boat, and enjoyed the food and friendly atmosphere. That’s exactly the kind of experience we love to provide.
Just a small note: Trustpilot reviews are meant to reflect your experience with ZasTours.com—how easy it was to book, communicate, and get support from our team. If most of your review is about the excursion itself, we’d kindly ask you to consider updating it to focus on your booking experience with us.
Thank you again for choosing Zas Tours. We hope to welcome you on another adventure soon!
Best regards,
Zas Tours Support
Antwoord van Zas Tours
Γεια σας,
Σας ευχαριστούμε πολύ για τα καλά σας λόγια! Χαιρόμαστε ιδιαίτερα που μείνατε ικανοποιημένοι από την εξυπηρέτησή μας και εκτιμούμε πραγματικά το θετικό σας σχόλιο.
Ελπίζουμε να σας εξυπηρετήσουμε ξανά σύντομα σε κάποια από τις επόμενες εξορμήσεις σας!
Με εκτίμηση,
Zas Tours Support
Nice, safe transportation!
I experienced transportation from naxos to ano koufonisi and back,fortunately with zero wind.
Pleasant,safe transportation.
The little port in Aghia Anna was lacking organisation but I guess this is not relevant to zas tours.
5 augustus 2025
Antwoord van Zas Tours
Hi,
Thank you for your kind review. We’re delighted to hear that your trip to Ano Koufonisi went smoothly and that you found the transportation safe and pleasant.
Just a small note: reviews on Trustpilot are meant to reflect your booking experience with ZasTours.com—things like how easy it was to book, communicate, and receive support. Since your feedback is mostly about the journey itself, we’d kindly ask you to consider updating your review to focus on your booking experience with us.
Thank you once again, and we hope to welcome you back for another island adventure soon!
Best regards,
Zas Tours Support
Antwoord van Zas Tours
Hi,
Thank you for your kind review! We’re very happy to hear that you found our responses quick—it’s always our goal to be as clear and prompt as possible.
We truly appreciate your feedback and look forward to helping you with your future island adventures!
Best regards,
Zas Tours Support
Antwoord van Zas Tours
Hi,
Thank you for your kind review! We’re so pleased to hear that you found the booking process easy and that the itinerary details and pricing worked well for you.
Your feedback means a lot, and we hope to welcome you back soon for another island adventure!
Best regards,
Zas Tours Support
The most unprofessional tours agency I have dealt with
I booked “Shared Full-Day Sailing Cruise from Agia Anna. Swim, Snorkel & Dine at Sea” a week ago for today 24/07.
I made it to the meeting point at the time agreed (8:40am) and no one showed up.
At around 8:45 am, I started calling Zas and they kept telling me that the person in charge of tours was not around but would called me in 5 or 10 minutes. At 9:20am, 20 minutes passed the departure time, I tried also contacting through WhatsApp. They read my message but didn’t reply until 9:38am. At that point all they said was that the supplier company would contact me directly.
In the meantime the supplier company was not aware of my reservation based on what they said. Ultimately, they ended up picking us up at 10am to do the tour.
If I could give Zas less than 1 star, I would. Independently of who made the mistake that caused our booking to be forgotten (Zas or the provider company) I paid Zas to coordinate this activity for me and they didn’t do their job. It’s absolutely unprofessional and unacceptable that no one was around to assist.
EDIT: the answer is such a disappointment. I checked the order on my profile on Zas web and my phone number is correct, for obvious reasons won’t make it public here. I don’t have any message or missed call from the provider the day before. Lying to blame the client is pretty low, even for you. Equally, when we called the provider we were told they didn’t have any booking for that day and they were doing technical maintenance on the ship so it seems that not only the provider didn’t communicate the changes to me, but also forgot to tell their captain he was navigating that day.
24 juli 2025
Review zonder uitnodiging
Antwoord van Zas Tours
Hi,
Thank you for taking the time to write this review and thank you for your booking. We're incredibly sorry that you feel let down and we can fully appreciate your frustration. You expected your excursion to start at a certain time and there was nobody around. Communication with us (although we were on hand), didn't really help you out. Instead you had to wait around and you ended up doing the cruise an hour later (10 AM rather than 9 AM).
Having looked at this case, the provider of the excursion reports that he changed the start to a later time. He had wanted to contact you the day before but it appears you had mistakenly provided a wrong phone number - so he was not able to reach you. Unfortunately, he also didn't inform us so that we could try reaching out to you a different way. We've since spoken to him to ensure that this doesn't happen again.
We can assure you that your booking was not forgotten.
Once again we would like to offer our full and unreserved apologies. We have already learned from this and we will do better. We hope that you still might consider Zas Tours for any future excursion bookings in Greece.
Regarding your update: The information we have provided is what was reported to us by the supplier. Perhaps the issue stems from the fact that you didn't remove the leading zero from your phone number after the dialing code. We will be looking into this too - our suppliers should be aware of such issues. Once again we want to apologize sincerely that that your cruise started an hour after you expected it to. We believe we have been professional, courteous and fair in this matter.
Best regards,
Zas Tours Support
Antwoord van Zas Tours
Hi,
Thank you for your booking and for writing this review. We're truly sorry that you feel your excursion was not well organized.
However, it appears that you have written a review for one of our suppliers and not for Zastours.com - for example, how easy it was to make your booking or how well we communicated with you.
We would kindly ask you to change your review and score to accurately reflect your booking experience and not your travel experience. If you would like to review your travel experience with our supplier you can do so on our website or elsewhere online.
Thank you once again and we hope that you might consider booking with Zastours.com again in the future.
Best regards,
Zas Tours Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.