Zensurance Reviews 

Alex Currie was great to work with. Thanks for helping me get my insurance needs together.

Policy is Missing Coverage That I Paid For

When I purchased my E&O insurance, I added Cyber Protection to the policy. The quote (and the price) reflected this request. I paid for the policy in full but, when the policy document was sent to me, the Cyber protection was not included. I brought this to their attention a week ago and still no resolution. I finally received an email from them this morning in which they stated that I never purchased the Cyber protection. I responded to them with the quote they gave me and the receipt of payment - I have not heard from them since.

As well, when they sent me my policy documents after purchase, they did not provide me with a Certificate of Insurance.

Very disappointing.

It was fast and accurate. Mohamed Mergani helped me a lot and tailored a policy to match my needs.

Very helpful, answered all my questions. I never felt pressured or rushed. Kind and understanding.

The online questions were good but the follow up with Jacintha Bent was excellent-she was very knowledgeable and got back to me right away!

Mohamed responded promptly to my inquiries and was able to hear me when I stated what I wanted and what I did not want in terms of coverage and service delivery. Mohamed spoke respectfully with me and I felt comfortable to invest in insurance coverage with Zensurance as a result.

Zensurance is pretty straight forward and easy to fill out forms.
Angela Hoang
New Business Associate - Digital Solutions Team was pleasant, friendly and helpful. She answered all my questions in professional manner.
I told her I was looking at other insurance quotes and she never made me feel like a number. She checked in but I never felt at any time pushed into making a decision. She has excellent people skills. I have heard good things about Zensurance as well from other people.

Kathleen was perfect, to the point and quick to help me get my small business insurance within minutes. Thank you!

jacintha.bent was super helpful everything was done quick and in a very friendly manner

Choosing Zen Insurance was an easy decision. The pricing was competitive, and the coverage options were well suited to the needs of our business and our current stage of growth. The online application process from start to finish made it easy to select and tailor coverage options, giving us flexibility with minimal complexity. For growing businesses looking for strong value, fast response, and a modern approach to insurance, Zen Insurance delivered exactly what we were looking for.

Kathleen Lewis was a pleasure to work with. She explained everything clearly, was friendly and professional throughout the process and provided our quote very quickly. We also ended up with the best rates, which made the experience even better. Highly recommend!

I want to say that my experience with Adrian Isaac was professional and efficient. He helped me fill the online form step by step with so much patience. There was a small error on the application and he was able to correct it in a speedy manner. I am so happy he could help me so quickly.

Kirt is very patient and polite, he actually enjoys helping his clients.

Mohamed Mergani was very responsive and helpful throughout the process.

Ease of applying. I have been doing this since 2008 and have never had that easy an experience. The cost of insurance is a lot better than your competitors as well.
Thank you for ending my day on a good note.

Excellent service. Quick and professional

I had an excellent experience working with
Eva Savelsberg from Zensurance. From the very beginning, she took the time to understand my business needs and provided clear guidance in finalizing the right insurance coverage. What really stood out was her patience, professionalism, and attention to detail—especially in helping me prepare the Certificate of Insurance exactly as required by my client. The process was smooth, transparent, and completed promptly.

Zenurance is doing a great job of combining knowledgeable professionals with exceptional customer service. They’re efficient, responsive, and committed to getting things done right. I truly appreciate the reliable support and would highly recommend them to any business owner looking for dependable insurance solutions.

Great customer service! As someone new to business insurance, I had a lot of questions, and Alex Currie took the time to answer each one clearly and thoroughly. He made sure I felt confident and comfortable with my decision to go with Zensurance.

Excellent work by Your Representative ,,,Very Clear and Exact and Extremely well Done

I would Say for sure a Very Valuble Person for Zensurance . 10 out of 10