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Zextons - Tech Store Reviews 

994
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Amazing service. At first I was a little sceptical due to the lower price of the phone I was interested in, compared to other companies. I asked a question via email which was answered very quick... Toon meer

Beoordeeld met 5 van de 5 sterren

First time of using Zextons, it was the most easiest transaction i have had. The gave me a price for my items, locked that in for 14days, sent me the information of how to send my items to them. Once... Toon meer

Beoordeeld met 5 van de 5 sterren

I purchased an iPhone 16 for my husbands birthday, it was the cheapest price online. Ordering was easy, it was delivered just 2 days after ordering and came with a case and screen saver. Cannot fault... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Well after declaring all details except battery health of phone model. It was returned with original box and unused earpieces. Priced at £10 value then on the receipt they declared it was an older mod... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiele telefoon winkel
  2. ook in
  3. Computers en accessoires winkel
  4. Computerwinkel
  5. Mobiele telefoon recycle- en unlockservice
  6. Mobiele telefoon reparatiewinkel
  7. Mobiele telefoonaccessoire winkel

Over Zextons - Tech Store

Geschreven door het bedrijf

🌍 Zextons – Your Trusted Source for Certified Pre-Owned Tech

At Zextons, we’re passionate about providing high-quality refurbished and brand-new phones, tablets, laptops, and gaming consoles at the best possible prices. Our mission is to make premium technology accessible, affordable, and environmentally responsible.

We source our stock directly through our buyback and trade-in program and from trusted UK phone auction houses. Every device is fully tested, certified, and guaranteed to meet our strict quality standards before being listed for sale.

💚 Why Choose Zextons?

  • ♻️ Reduced Carbon Footprint: Buying refurbished helps minimize e-waste and supports a sustainable planet.
  • 🧠 Rigorous Testing & Grading: Each device undergoes a multi-point inspection using industry-leading diagnostic software. We grade them as:
    • Excellent (Grade A) – Like new condition
    • Good (Grade B) – Light cosmetic wear
    • Fair (Grade C) – Noticeable signs of use but fully functional
  • 🛡️ 18-Month Warranty & 30-Day Returns: All refurbished devices come with an 18-month warranty and a 30-day money-back guarantee.
  • 🚚 Free UK Next-Day Delivery: Fast, tracked delivery on all orders.
  • 🎁 Free Protection Bundle: Many devices include a free screen protector and case.
  • ⭐ 17 Years of Experience: Nearly two decades of expertise ensuring reliable devices and top-rated service.

🛍️ Shop Our Bestsellers

Apple iPad 8th Gen (2020)
Apple iPad 8th Gen (2020)

Samsung Galaxy S25 Ultra
Samsung Galaxy S25 Ultra

Apple iPhone 12 (Unlocked)
Apple iPhone 12 (Unlocked)

Shop confidently at Zextons.co.uk — where quality, affordability, and sustainability come together. All devices are tested, certified, and protected by our 18-month warranty. Join thousands of happy UK customers today!

Our Promise to You

Geschreven door het bedrijf

We’re committed to your satisfaction!
At Zextons, we go above and beyond to deliver premium refurbished and new tech with honesty and care. Every device is tested, certified, and backed by our 18-month warranty — because your trust matters most.
Sustainable Tech, Trusted Quality
Buying refurbished from Zextons means reducing e-waste and saving money without compromise. Every phone, tablet, or laptop we sell is rigorously tested, graded, and protected by our 18-month warranty and 30-day returns.
We treat every customer like family.
With over 17 years of experience, Zextons stands for quality, transparency, and respect. From your first visit to post-purchase support, we’re here to ensure every experience exceeds expectations.

Our Shipping Promise

Free Next-Day Delivery

Free Next-Day Delivery
Enjoy free and fast UK delivery on every order! All orders confirmed before 3 PM are dispatched the same day with tracked 24-hour shipping. Shop confidently knowing your device will arrive quickly and securely.

Contactgegevens

Promotion box for Zextons - Tech Store

Free UK Next-Day Delivery

Get your refurbished phones delivered within 24 hours at no extra cost

4,7

Uitstekend

TrustScore 4.5 uit 5

994 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 86% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(994)

607 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Best of the best

Best of the best

23 september 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Thank you for your kind words, Vladyslav. We’re delighted you had such a positive experience with Zextons. We appreciate your support and hope to welcome you back for your next tech purchase.

Beoordeeld met 1 van de 5 sterren

You offer a price and then slash it…

You offer a price and then slash it once you have the phone: what a disgusting business model.

I’ve just seen your reply to me so I’m editing my original note with a response. I’m very happy for this discussion to play out in public by the way. You offered to buy my phones. You slashed the price of the offer by 50% on receipt by making up a series of faults to justify your price reductions. Then ask me to pay to get the phones back rather than accept your offer. Are trading standards aware?

23 september 2026
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Antwoord van Zextons - Tech Store

Hi Matthew, we understand why the reduced offers and request for return postage have caused frustration.

Your original quotations were based on the Excellent condition selected. The revised offers followed inspections that recorded cosmetic damage and/or battery health below our Excellent-grade requirements. These findings were not invented; we can share the retained inspection photographs and diagnostic results so you can review the reasons for each adjustment.

You are under no obligation to accept the revised offers. We also recognise your concern about return postage and would like to review that request with you directly to resolve the matter fairly.

Beoordeeld met 5 van de 5 sterren

Excellent company and a very responsive…

Excellent company and a very responsive team. Product was top quality, delivered promptly

17 september 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Thank you, Christopher! We’re pleased you’re happy with the product quality, prompt delivery and our team’s responsiveness. We appreciate you choosing Zextons and taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

You will be satisfied

Quick delivery
Good price and a couple of extras in the price didn't expect nice surprise

20 september 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Thank you for your kind review, Michael. We’re pleased your order arrived quickly and that the included extras were a welcome surprise. We appreciate you choosing Zextons and taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Galaxy S23 ultra.... Get Burnham OUT!

Great phone at a better price than anyone else. Arrived next day so superfast delivery. A+++ from me

15 september 2026
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Antwoord van Zextons - Tech Store

Thank you for your lovely feedback, Rob. We’re glad you’re happy with your Galaxy S23 Ultra and that it arrived the next day. It’s great to hear you found good value with us. Thank you for choosing Zextons.

Beoordeeld met 5 van de 5 sterren

Iphone 16 purchase

I purchased an iPhone 16 for my husbands birthday, it was the cheapest price online. Ordering was easy, it was delivered just 2 days after ordering and came with a case and screen saver. Cannot fault this company at all and would definitely recommend and use again.

15 september 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Thank you for your thoughtful review and recommendation. We’re pleased ordering was easy and that you appreciated the value, quick delivery and included accessories. We hope your husband enjoys his birthday gift, and we’d be delighted to welcome you back to Zextons.

Beoordeeld met 5 van de 5 sterren

Competitive price

Competitive price, delivered exceptionaly quickly to Northern Ireland after ordering over the weekend

19 september 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Thank you for sharing your experience. We’re glad your order reached you so quickly in Northern Ireland and that you were happy with the price. We appreciate you choosing Zextons.

Beoordeeld met 5 van de 5 sterren

The iPhone arrived as expected along…

The iPhone arrived as expected along with a case and screen protector which are both very useful.

17 september 2026
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Antwoord van Zextons - Tech Store

Thank you for your kind feedback, Mark. We’re pleased your iPhone arrived as expected and that the case and screen protector have been useful. We hope you enjoy your phone, and thank you for choosing Zextons.

Beoordeeld met 5 van de 5 sterren

Great price and fast delivery

Great price and fast delivery

14 september 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Thank you for your review, Derek. We’re glad you were happy with the price and fast delivery. Your support is much appreciated.

Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery. Painless transaction. Good price.

14 september 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Thank you, Shane. We’re pleased everything went smoothly and that you were happy with the price and quick delivery. We appreciate you choosing Zextons.

Beoordeeld met 5 van de 5 sterren

iPhone arrived in great condition and…

iPhone arrived in great condition and was as advertised. Prompt delivery.

13 september 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Thank you for your kind feedback, Pat. We’re glad your iPhone arrived promptly and in the condition advertised. We hope you enjoy using it.

Beoordeeld met 2 van de 5 sterren

Poor customer service, good product

Contact with customer service was dire, both phone and chat pre purchase and post receipt. Maybe there's only one person dealing with many enquiries?
Over chat pre order placement, it was stated a phone would be provided with a screen protector fitted, it was not.
The web site was frustrating as during the phone selection process you'd have to start over if you checked on an option.
For unknown reason (timed out?) I was unable to purchase as my credit card was rejected, this was overcome by using PayPal. They blamed my credit card, but the bank said otherwise.

Plus Points
The phone arrived promptly (need a signature).
Apart from no screen protector the external appearance was as described (excellent).
Best price of available suppliers.
Case & screen protector included

Transferring data has been difficult, it seems certain apps eg WhatsApp Google Maps need their own specific data backing up as not captured by Google backup.

15 september 2026
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Antwoord van Zextons - Tech Store

Thank you for your detailed feedback, Mr Giles. We’re sorry that contacting us and completing your purchase proved frustrating. We also apologise for the mismatch between what you were told about the screen protector being fitted and how the phone arrived.
We appreciate your positive comments about the phone’s condition, price and prompt delivery. Please contact us with your order reference so we can look into the advice you received and help with any outstanding concerns. Your feedback highlights areas where we need to improve.

Beoordeeld met 5 van de 5 sterren

Good price nice packaging delivery in time

Good price in time for delivery nice packaging i will try to buy more in future

15 september 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Thank you, Mr Layaida. We’re glad you were pleased with the price, packaging and timely delivery. We appreciate your support and look forward to welcoming you back to Zextons.

Beoordeeld met 5 van de 5 sterren

they offered the HIGHEST PRICE for my…

they offered the HIGHEST PRICE for my old phone and I received the return post paid packaging next day.
They received it the following day and the money was in my Pay Pal the day after.
EXCELLENT service

14 september 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Thank you, Graham. We’re delighted that selling your old phone to Zextons was straightforward, from receiving the prepaid packaging to getting your PayPal payment. We’re pleased you were happy with our offer and appreciate your recommendation.

Beoordeeld met 5 van de 5 sterren

They offered a good price for my ipad

They offered a good price for my ipad. Sending it was easy and they paid the agreed price almost instantly. Very pleased customer

16 september 2026
Review zonder uitnodiging
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Thank you, Iris. We’re glad selling your iPad to Zextons was easy and that you received the agreed payment so quickly. We appreciate you trusting us with your device and sharing your experience.

Beoordeeld met 5 van de 5 sterren

Easy purchase

Easy purchase, competitively priced and super quick delivery too. Happy with the product quality as well.

9 september 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Thank you for your kind review, Siobhan. We’re pleased you found ordering from Zextons easy and were happy with the price, product quality and quick delivery. Thank you for choosing us for your tech purchase.

Beoordeeld met 5 van de 5 sterren

Posting and Packaging

Zextons were very good because they posted the item when I wanted it.
The Samsung S26Ultra is not worth the hype.

23 augustus 2026
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Antwoord van Zextons - Tech Store

Thank you for your feedback, Michael. We’re pleased we could arrange dispatch to suit your timing, though we’re sorry the Samsung Galaxy S26 Ultra hasn’t quite met your expectations. Please get in touch if there’s anything we can help with, and thank you for choosing Zextons.

Beoordeeld met 5 van de 5 sterren

Price- good

Price- good.
Service - good
Delivery service- good.

7 september 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Thank you, Kwee. We’re pleased you were happy with the price, service and delivery. We appreciate you choosing Zextons and taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Zextons - Tech Store

Excellent service. There are not enough stars to give this wonderful seller. I am very impressed, we just ordered two tablets from them, both arrived very quick, brand new at a great price.
Thank you!

10 september 2026
Logo Zextons - Tech Store

Antwoord van Zextons - Tech Store

Thank you for such a thoughtful review, Nina. We’re delighted your two new tablets arrived quickly and that you were pleased with the price. We appreciate you choosing Zextons for your tablet purchases and hope you enjoy using them both.

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