Z Grills Reviews 

758
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Habe mir ein Z Grills Pelletgrill Multitasker 11002 Brute gekauft habe ihn jetzt nun 2 Jahre jetzt kommen die großen Probleme und deswegen würde ich nie wieder diese Marke kaufen. Jetzt fängt es an z... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bought the 700D6. Great grill. Upgraded to the Bluetooth electronic control. Well recommended. Customer service is very quick to give great advice. The recipe emails are awesome. Cooked some great m... Toon meer

Beoordeeld met 5 van de 5 sterren

This my first smoker/grill. after my wife did her diligent research she recommended I buy this one and I am very happy I did. Instructions to build it were spot on and not difficult at all. Every piec... Toon meer

Beoordeeld met 5 van de 5 sterren

My experience with the company has been excellent. I purchased my first Zgrill about 6 years ago and the grill performed as I hoped it would. When the company offered the special deal last year, I ga... Toon meer

Bedrijfsgegevens

  1. Keukenwinkel

Geschreven door het bedrijf

Z GRILLS is the industry leader and originator of the wood pellet grill! We have been producing grills for more than 30 years. Our products are rated as "2019 best grills" on Forbes' official website! We provide a world-class culinary experience in our customers through our innovative 8-1 grill, providing the ability to grill, smoke, bake, roast, braise & BBQ!


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

758 reviews

5 sterren
4 sterren
3 sterren
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Heeft 71% van zijn negatieve reviews beantwoord

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4,4

Alle reviews

(758)

65 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy process from order to burn in

The grill was easy to set up I added the wifi pid module and added the android app to the phone very simple to set it up and started the burn in process. At the top setting the grill did almost hit 500 degrees back it down and it held temp well for the rest of the process. Then we made some smokes peperoni pizza slices.

13 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

ZGrill Smoker + Smoke Tube = Pork Roast Perfection

Tried out my ZGrill smoker with a pork roast this weekend and added a new smoke tube packed with hickory and mesquite chips—game changer. The smoker held temp like a pro, and the extra smoke from the tube gave the roast a deep, rich flavor without being overpowering.

The bark was spot-on, and the meat was super tender and juicy. Cleanup was easy too. Honestly, the combo of the ZGrill and smoke tube took things to the next level. Definitely doing this again.

20 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Extremely Disappointed – Poor Quality and False Hype

I purchased a Z Grills Mystery Box in March 2025 and couldn’t be more disappointed. What I received was cheaply made, arrived covered in leaking oil, and completely ruined my carpet. The product was wrapped in a plastic bag soaked in oil that had seeped through the box — a total mess.

Beyond the packaging disaster, the grill itself is low quality. The hard plastic components feel effortless and flimsy. It burns through pellets in less than 4 hours and doesn’t hold temperature consistently, making it unreliable for any real grilling or smoking.

This was not only a waste of money, but also a huge hassle. Definitely not the exciting surprise Z Grills promised. I won’t be buying from them again.

16 maart 2025
Review zonder uitnodiging
Logo Z Grills

Antwoord van Z Grills

Hi Ken,

We’re very sorry to hear about your experience — this is far from the level of quality and care we aim to deliver. We completely understand your frustration and would love the chance to make things right.

Please reach out to our support team at [support@zgrills.com] with your order number and photos if possible, so we can assist you further. We value your feedback and will use it to improve both our product packaging and quality control.

Thank you for giving us the opportunity to make this right.

Z Grills Team

Beoordeeld met 5 van de 5 sterren

I bought a Z Grill after my Traeger…

I bought a Z Grill after my Traeger quit working. I found it easy enough to put together and easier to use. The thing I like the best is how the consistent it performs on every cook I have done. The performance is much better than any other equipment I had previously.

I bought 700D4E and it is very versatile. I make ribs, chicken, tri-tip, pizza, and prime rib. Every different entree has turned out very well. This brand is the best value for the money. In fact, I'm going to upgrade my control panel so I have WiFi capability going forward.

20 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

700D4E WiFi

I bought the new 700D4E WiFi, built it, hooked it up to WiFi, and everything works great. I am able to do almost everything I need to run the grill from the app, and have had no problems with connectivity. There is plenty of room to make anything I need to cook. The cabinet is awesome, so now I can keep my extra pellets and tools out of sight. Came with a very nice cover. Holds temp extremely well, and I live in the PNW and it is not summer yet. Barely used any pellets and I first smoked some wings for 30 minutes, then crisped them at high temp for about an hour.

12 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This was not what I expected when I went to buy.

I was really excited to purchase a Z Grill after seeing so many reviews and videos. So when my Traeger died I jumped at the opportunity. Delivery was quick and the process to build the unit was quick. When I went to fire up the unit for the inital burn my control panel never went to "smoke" setting or showed the "S". I've messaged, called and spoken with everyone and have been told to just set the temp to 160 degrees. I've done this and the grill smokes for 1-2 minutes and then it's just a fire in the fire pot. I've been told to order Z Grills pellets which I've now done and 3x the cost of those I find at Costco. Hopefully it works but I don't have high hopes. Hopefully I can return this and take my money to a company that values my business and doesn't try to keep selling me on things I shouldnt need.

13 april 2025
Review zonder uitnodiging
Logo Z Grills

Antwoord van Z Grills

Hi Paul,

We’re truly sorry for the trouble you’ve had — this is not the experience we want for our customers. It sounds like there may be a technical issue, and we’d like to make it right.

Please email us at support@zgrills.com with your order details so we can assist you directly. We appreciate your patience and are here to help.

Z Grills Team

Beoordeeld met 1 van de 5 sterren

1 week after I bought mine they had…

1 week after I bought mine they had 1000D4E WIFI - REWARD CROWDFUNDING
Best Pellet Grills For Parties by GEAR PATROL... for the same deal.

11 april 2025
Review zonder uitnodiging
Logo Z Grills

Antwoord van Z Grills

Hi Branden,

Thanks for your comment. Just to clarify — our Reward Crowdfunding offer is exclusively available through the official Z Grills website. Any third-party listings referencing the same deal are either incorrect or unrelated to our official program.

If you have any questions about your order or the promotion details, feel free to reach out to us at support@zgrills.com. We’re happy to help!

Z Grills Team

Beoordeeld met 4 van de 5 sterren

Order my 700 series Reward Crowdfunding…

Order my 700 series Reward Crowdfunding grill and heat blanket at the end of March.
1. The website says it is a 45 minute install but it takes 45 minutes to unpack the box carefully so you don’t damage / scratch anything (which might just be me since I like to keep my things as new looking and damage free as possible.)
2. The instructions really were not that clear. Not terrible but could use some improvement. (Part labeling and the hardware packet to match the instruction manual.) I wish I would have taken notes to help better improve this process for future folks.
3. A few of the of the parts that came were damaged.
a. The decorative plate. Which I got straight (kinda), so it is hardly noticeable.
b. The drip bucket was a bit smashed and had to bend in the hanger holder tabs to get it to fit on the grill.
c. The grill chamber assembly itself was dented in two spots.
4. The heat blanket that came (in my opinion) is way to big for the grill.
Emailed Customer Support about the issue and it seemed to take almost a full day to get a reply. At first the said they were going to send me a replacement grill and that the heat blanket I ordered was in fact the correct one. My friend has one on his Z Grill and it fits perfectly on the grill chamber where this one has a big gap in the back of it.
The cover that came with the grill fits amazing!!!!
The initial burn off was nice and easy. The first-time use was awesome. The whole family loved it. the controls were easy(ish) for never using one like it before.
I have not yet setup the Wi-Fi or Bluetooth for the grill.
All that being said I am mostly happy with my purchase. I do think the QA and engineering folks should talk a bit more. Not sure if the company has “Testers” at all but it may be a thought to help improve a few things. I’d apply for that job for sure.

31 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First pellet smoker ever.

Bought my Zgrill 1000d about 3 weeks ago. Shipping was a little slow and it arrived on two seperate days. Box 2 came on Saturday and box 1 came on the following Monday. It was packaged unbelievably well. Assembly took about 2 2¹/² hrs. Very easy and straight forward. It is built like a tank very nice quality parts; even the screw driver that was provided was great quality. Learning to use smoker I had to turn to you tube as there are limited instructions on how to use the smoker (I've never owned a pellet smoker). This so far has been the only issue the lack of an instruction booklet and I was surprised there wasn't a small reciep book included (tons of recipes on YouTube though). First smoke was ribs on Saturday. Smoker worked like a champ very easy to use and smoke on.
I'm gonna have to learn the hot areas, and cold areas on the smoker though. I would highly recommend.

12 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I really like the idea of a new grill every 5 years.

I really like the idea of a new grill every 5 years, which I was doing already.

I LOVE setting the temperature and not having to check it every hour, i can actually sleep through the night now.

You can also "jump the line" and get grills faster for a small fee and shipping prior to the 5 year countdown. However, the costs are really low. I also might add that I am 55 and will NOT see this "investement" come to fruition...however, since it is transferable, my two sons will enjoy a lifetime of BBQing like their old man.

I used my 1st zGrill (the large one with three cooking levels) to cook two briskets and they turned out awesome. I setup the large zGrill by myself without much hastle. Instruction were clear and the burn out was really easy. I followed this with a bunch of fajitas, sausages, and chicken thighs that all turned out nicely.

Please note that is a great Grill (it is actually in the name) and not necessarily a smoker. However, I bought a smoking tube and light it before placing it in the grill for great smoke action. I also added on a high temp bbq gasket to the perimiter of the zGrill lid and now drive ALL the smoke and heat out the smoke chimney where it is intended, not that this was not already happening...but I WANT IT ALL.

ha ha

I am stingy with my money and my experience with zGrill has been rock solid so far.

Do yourself a favor and join up and get to BBQ great food for you and your kin (as we say on the ranch).

5 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience

The grill got to me very fast and assembly was so much easier then I expected. Did my first cook on it a couple days later and absolutely loved it!

11 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

2025 New Upgrade 700D3

I ordered the "2025 New Upgrade 700D3" as part of the Crowdfunding rewards program (new grill every 5 years). It shipped quickly and arrived on Friday; packaging was very thorough and secure. I spent a couple of hours setting it up; it was easy and instructions were straightforward--I just took my time (plus working around all that packaging). Instructions for burn-in (seasoning) were easy to follow, too.
The next day, I fired it up for brats and burgers. Smoked them for about 45 min, then switched to High to finish them off. This is my first pellet grill, so I'm learning as I go along. The brats were a bit over-done on the outside, but tender and delicious on the inside. The burgers were incredible. I look forward to 'honing my craft' in the coming weeks and beyond. I can't speak to the every-five-years part yet, but look forward to seeing how that plays out.

11 april 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Smoking

Have had my 700e smoker for several years now and it has been fun to use and made outdoor cooking more enjoyable. My model had the old type controller and I recently ordered and received the new model PID. This was a problem though. It came in a box , no install instructions nor a how to use manual. Zgrill news to up their game on instructions and manuals. Other than that it is a very good smoker.

12 april 2025
Review zonder uitnodiging

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