Zizzi Reviews 

Highly overated. Visited Stratford Upon Avon on Saturday. The lasagne was nice but it was a tiny portion and we ended up going to get a takeaway straight after. When did these chains stop offering people value for money? There were a dozen Italian restaurants in the town, most of which were cheaper and probably better quality. We left feeling ripped off and still hungry.

Terrible meal at Trafford Centre
Ordered 3 Spaghetti Bolognese and it was like tomato soup with pasta
Garlic bread was not cooked and was white bread
Loved the pasta crips and wine and drinks but food lets it down, such a shame
Staff also very good
We were so upset as it was a special meal
Will not be going back
Over prices

It was a lovely atmosphere and staff were great especially Teo

We received 4 pizzas on home delivery via deliveroo yesterday, from Wokingham. The 2 GF picante pizzas were great but the other two pizzas were woefully under topped. One was piccante and was missing so much topping including the nduja and burrata and the other was pepperoni campagna and it had scant of anything. 2 Very disappointed diners. They wanted me to score 0 but the GF ones were great so I couldn’t.

Overpriced, slow service, sorry to say but our table of 17 on a Monday night was little more than disappointing. The food arrived staggered in time I think from the first main to hit the table to the last it took around ten minutes, so we all ate independently and I don’t think anyone was impressed on the quality. The king prawn starter was little more than six prawns on a stick and as dry and tasteless as frozen prawns can be. Quantity could have masked quality but that didn’t even make the grade. £400+ sorry no one walked out impressed. Hereford

Visited the Birstall ‘restaurant’ 30/3/25, table reserved.
Very busy as it was Mother’s Day, set menu we weren’t aware of.
Ordered food, not too long to wait but my issue was, it was all cold! Had to ask for the pasta crisps as well.
We watched the servers walking round with the Parmesan cheese in THEIR HAND after cleaning tables! disgusting!
All the fixtures were covered in dust, we won’t be returning

We went to the hitchin branch ..two servers whom was more worried about seating people than serving,we was there 40 mins before we got drinks or asked what we wanted,people seated after us was served,the young lady in there didnt complete a job and had no sense of time.food was average and some had no taste ,the honeycomb was stale ..definitely wasnt worth the £109 we paid which is a shame as the experience i had in the manchester one one of the best experiences ever n the food service was amazing..wont ever go back to hitchin .disappointing

Aldo, baby, what have you done to your menu?
Took some guests to one of your restaurants last night and I was shocked at the state of the food you are now putting your name to, absolutely horrendous.
You need to rename these places McZizzi's and that's probably giving a bad name to other establishments starting with the same pronoun.....
We ordered a favourite board...what is that? Cheap balls of batter, with what ever the inside was meant to be, tasted of cardboard, certainly not what it was advertised as, then the squid crisps, you can't describe these as calamari? As a Sicilian, you are insulting years of family recipes, only to be turned into a gimmick by your restaurants all for the sake of cost?
Well that's also shocking, cos let me tell you, the quality isn't there anymore, and for what you're charging, people are soon going to realise there's no value for money and in the UK, people vote with their feet and wallets....
The bruschetta, cheap half cut cherry tomatoes, which fell off all over the place, because the halves were too big to fit on a piece of bread, come on buddy, you are better than this, cut the tomatoes smaller, properly.....
Beef stew? WTH is that? On a pizza bread base....please, remove this from your menu now, it will bankrupt you.
Need to get back to basics, stick with the Salami, Prosciutto, olives, PROPER Italian stuff...
And how about sticking a steak on your menu for the dads....?
It's a shame, cos my kids loved going to your restaurants in your early days, not sure what they'd make of this now.....
Stick to what you know, forget all the crazy rubbish, leave all that to Heston.
BTW, staff were excellent, no issues, lovely servers, shame the food let them down.....

We love visiting the Plymouth Zizzi. Always fab yummy pizzas and love the offers you get when you sign up for the zillionaire’s club. We had 30% off our food order last night, so so good!

Colchester zizzi how embarrassing to call yrselves an italian restaurant.I ordered chicken calabrese with tomato pomadore sauce,5% chicken 5% sauce 90% potatoes ,avoid overpriced underseasoned cheap ingredient overloaded plates this really is a sorryful so called restaurant.

rude, wifi crap had to go to window for a signal food was rubbish, did not think you could have such a thin pizza base ,will not be going again

We attended the restaurant at Rushden lakes and the staff were brilliant, however they had clearly been ordered to rush everyone. We had booked a table two weeks in advance for Valentine’s Day at no point was it clear that there would be a set menu with a fixed price and an extremely reduced menu size. There were two vegan options on this reduced menu. All the dishes that we have had before and loved before were not on the set menu and we were unable to order from the normal menu so this for us was a wasted trip. I would not advise booking this restaurant on a holiday as the table bookings were an hour long, luckily we had booked for an earlier meal so there were no delays but by 7:30 there was a queue out of the door of people waiting for the tables they had reserved.

The worst service I ever experienced.

That man didn't offer pasta crisps after I ordered a main course. Once the pasta came, he didn't ask me if I would like some cheese or not. When he came to collect a skewer, he stared at me, didn't say anything, then walked away.

I have been to other Zizzi. They all offered a pasta crisp, asked whether I wanted cheese or not, and followed up about how I found the dish.

What happened to this Zizzi? The pasta crisps part definitely is personal. He should know that for sure.

The only reason I can think of is he discriminated against me.

We go to Zizzis at Cheshire Oaks regularly for a meal, at least once a month and attended once again on Sunday 26th January to meet family. We want to shout out to Casey who is often our regular server - she is lovely, on the ball, helpful, kind and considerate. There was a new chef on this visit and we have to admit the food was even better - Well Done Zizzis Cheshire Oaks and thank you for always looking after us.

Went to Zizzi Plymouth yesterday for lunch! Excellent service Char was our waitress, extremely helpful and very professional! We ordered coffee 1 stater which my husband throughly enjoyed the meatballs ( bit spicy 4 me ) Had Margarita rustic pizza with mushrooms, it was very tasty, Char came to check I said pizza could of been hotter, without any trouble she brought another freshly baked pizza very hot, very tasty! Couldn't thank her enough and the chef, very kind!
Well worth the visit definitely go back again nothing was any trouble to help the customer! Very much appreciated their kindness! Used my zillionair voucher no problem at all.
Great service 👏

Absolutely amazing staff at Zizzi Woking who could not be faulted. However... having decided from the Christmas set menu what I wanted to have, both of the Christmas specials for main and dessert (still advertised on the specials board) where not available. The alternatives where tasteless (main) and way too sugary (dessert). I felt sorry for the staff how did so much to compensate.

Zizzi Harrogate. Perfect waitress service from Cristina and nice food.

We ordered a drink with a straw the drink came but no straw so we had to ask again (waiting waiting)

We asked for the mains and starter bread to come together
It didn’t we got the bread first then waited 15mins for the main meal (we like it all together)

We asked for salt - none came (waiting waiting) so we asked again (waiting waiting)

This is just to give you an idea of the level of service
We are regulars at Zizzi Kingston as the food is excellent but today the service was disappointing

Recently went for a meal with friends. I couldn’t fault the service it was very good. However my meal was very disappointing. I had the margarita pizza… it looked nothing like on their website. The topping was very sparse so much so I think there was more base than topping. I was offered a replacement but declined due to everyone in my party having finished their meal.

We visited Zizzi Central St Giles on Tuesday 26th Nov. Show to our table and ordered drinks and food. My wife ordered an aperol spritz. When it arrived it was flat, there should be some sparkle from the soda and Prosecco. The waiter changed it, the replacement was also flat. When we informed him of this he aggressively informed us he’d just opened fresh bottles of soda and Prosecco. He then asked if my wife wanted a different drink, she ordered a glass of Prosecco and that arrived full of fizz and bubbles.
My starter arrived, my wife’s didn’t, they missed it off the order.
The whole experience was disappointing.