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ZoomDoc Health Reviews 

4.477
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was desperate for this letter and needed it pretty much as soon as possible , everywhere was closing and we were travelling the next day , zoom doc got back to me almost straight away , they answere... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy (once you’ve got all your information ready), fast (8 mins I think), filled in a cruise form the next day as part of the service which was what I needed.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ended up not using ZoomDoc as I had planned to initially due to unique circumstances and my previous vaccination history. I requested a refund the same day that I selected to use ZD. My refund was p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

User friendly process, which was effective and efficient. Everything done in a timely manner. Only suggestion to improve is to reiterate at the beginning of form completion what items you require e.g.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Arts
  2. ook in
  3. Diagnosecentrum
  4. Huisdokter
  5. Medische certificatenservice
  6. SEH-dienst
  7. Thuiszorg

Geschreven door het bedrijf

Doctor-led healthcare services for patients in the UK and internationally. Access a growing range of private medical services, including medical letters, certificates, sick notes, GP referrals, Holter monitoring, home blood testing, and other diagnostic and healthcare services - delivered securely and reviewed by qualified UK-registered doctors with NHS and private healthcare experience. Travel Letters | Visa Medicals | Work Medicals | Sick Notes | GP Referrals | Medical Certificates | ECG Holter Monitoring | Home Blood Tests | Diagnostics & More

UK Medical Letters, Certificates & Private Healthcare Services | Recommended by the NHS

Geschreven door het bedrijf

Fast, Doctor-Led Medical Services
Access secure, doctor-led medical services without the need for a traditional GP appointment. Our UK-registered doctors review each request individually, with all medical letters and certificates available within 1-2 hours, 9am-9pm daily. We have supported tens of thousands of patients in the UK and internationally with medical documentation, referrals and private healthcare services. Sick Notes | Work Medicals | Travel Letters | Visa Medicals | GP Referrals | Medical Certificates | Home Blood Tests | Holter Monitoring & More
Visa Medical Certificates | Travel Letters
Same Day Visa Medical - Certificate of Good Health. FCDO UK NHS Doctors. Visa Certificates for Spain, France, Greece, South Africa, Thailand, Bermuda, Barbados, South Korea, Philippines and Worldwide. Travel, Holiday and Event Cancellation Letters. Vaccine Exemption for Yellow Fever. Pregnancy Fit-to-Fly. Cruise and Travel with Medication. QR coded Internationally Accepted.
Sick Notes for Work, University & College
University, work, and GP sickness notes issued within 1-2 hours by UK-registered doctors. We provide fast, professional medical support for students and employees, with every sick note including secure QR code verification and trusted healthcare advice to support a quicker recovery.
GP Referrals, Diagnostics & Home Testing
Our services extend beyond medical letters and certificates. Patients can access private GP referrals, specialist referral letters, home blood testing and diagnostic services including Holter monitoring, helping make private healthcare more convenient and accessible. All clinical services are reviewed or overseen by UK qualified healthcare professionals.
How Does It Work?
There is no need to book a traditional GP appointment for many of our services. Simply complete a short medical questionnaire and provide any supporting information requested. Depending on the service, this may include medical evidence, photographs, documents or a short video. A UK GMC-registered doctor reviews the information before approving any medical letter or certificate. Once approved, your secure digital document is sent electronically and may include QR-code verification.
Medical Advice, Safety & Clinical Care
Patient safety and appropriate clinical care are central to our service. Our doctors review each request individually and may provide medical advice, recommend further assessment or advise that a particular certificate or service is not clinically appropriate. We aim to combine convenient digital access with the professional standards expected from a doctor-led healthcare service, regulated by the Care Quality Commission.

Full Refund Guarantee

If we can’t issue your certificate, you’ll receive a full refund.

If we can’t issue your certificate, you’ll receive a full refund.
Every request is individually assessed by a UK-registered doctor. If we are unable to validate the medical information or evidence provided, or our doctor determines that they cannot safely or appropriately issue the requested document, we will refund your payment in full. No certificate issued. Full refund. Simple.

Contactgegevens

Visa | Sick Note | Travel | GP Referrals

Same Day Guarantee: 9am - 9pm: 7 days a week by UK registered Doctors.

4,7

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,7

Alle reviews

(4.477)

568 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The video was easy to do for us and we…

The video was easy to do for us and we got the certificate very quickly .perfect.our unfit to travel insurance was upheld thanks to you.

10 september 2026
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Antwoord van ZoomDoc Health

Dear Shaun,

Thank you so much for taking the time to share your wonderful review.

We are sorry that you had to cancel your holiday and hope that you have now made a full recovery.

We are delighted that you were happy with our service and that your holiday cancellation certificate was validated promptly was duly accepted by your insurance company.

Our customer service team is available from 9am-9pm, seven days a week to answer any questions and assist customers activating their certificates.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Simple, straightforward & quick

Simple, straightforward & quick!
Great service, just wish I had realised what documents were needed & that I would have to do a video😫 before I started the application… but once done, all very quick.

9 september 2026
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Antwoord van ZoomDoc Health

Dear Debbie,

Thank you so much for taking the time to share your 5*review.

We are thrilled to hear that you were delighted with our service that we were able to provide your Visa medical certificate promptly.
All our doctors are FCDO registered to ensure a smooth process when presenting ones documents at the embassy.

Thank you for your feedback and we will pass it onto our development team - to update the necessary requirements, prior to activating ones certificate.

At ZoomDoc, customer satisfaction is our top priority, and your feedback reaffirms that we are on the right track.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Fast and very professional service

Fast and very professional service. Received ‘fit to work’ certificate within an hour as I could not get an appointment at my GP and was left with this option which I highly recommend.

6 september 2026
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Antwoord van ZoomDoc Health

Dear Jerome,

Thank you so much for taking the time to share your 5* review.

We're delighted to hear that you found our service fast and professional, and that we could help when you were unable to secure a GP appointment. Providing a convenient, reliable, and timely way for patients to obtain legitimate medical certificates is exactly what we strive for.

We're especially pleased that your Fit to Work certificate was issued within an hour and that the process met your expectations.

Thank you for your recommendation and for choosing ZoomDoc. We truly appreciate your support.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Great same day service

6pm asked for a letter than I needed for an application and by 21:30 I received a perfect letter, money well spent and only £5 more than my nhs doctor that was between 4-6 week wait

7 september 2026
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Antwoord van ZoomDoc Health

Dear Chris,

Thank you so much for taking the time to share your kind review.

We are delighted that you were happy with our service and that your personalised medical certificate was validated promptly.

So far our medical team have validated over 80,000 certificates, saving the NHS more than 20,000 hours.

Our customer service team is available from 9am-9pm, seven days a week to answer any questions and assist customers activating their certificates.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Very straightforward

Very straightforward. Approved within a few hours. Thank you!

4 september 2026
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Antwoord van ZoomDoc Health

Dear Susanna

Thank you so much for taking the time to share your kind review.

We are delighted that you were happy with our service and that your Visa medical certificate was validated promptly and the 'wet ink' copy arrived within a few days.

All of our doctors are GMC and FCDO registered to ensure a frictionless servcie when applying at the consulate.

Our customer service team is available from 9am-9pm, seven days a week to answer any questions and assist customers activating their certificates.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Great service, quick & straightforward

Very simple & straightforward process & excellent response time.

3 september 2026
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Antwoord van ZoomDoc Health

Thank you so much for taking the time to share your kind review.

We are delighted that you were happy with our service and that your Visa medical certificate was validated promptly and the 'wet ink' copy arrived within a few days.

All of our doctors are GMC and FCDO registered to ensure a frictionless servcie when applying at the consulate.

Our customer service team is available from 9am-9pm, seven days a week to answer any questions and assist customers activating their certificates.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Very easy to use

Very easy to use , service very quick and took all worry away from not having a medication certificate for a country that needed one .
Would recommend

4 september 2026
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Antwoord van ZoomDoc Health

Hi Kirsty,

Thank you so much for taking the time to share your 5*review.

We are delighted that you were happy with our service and that your personalised travel with medication certificate was validated promptly. Having the appropriate certificate reassures the airline / customs that the passenger is able to travel with their medication.

Our customer service team is available from 9am-9pm, seven days a week to answer any questions and assist customers activating their certificates.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Amazing service and extremely quick

Amazing service and extremely quick! Very good price too!

4 september 2026
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Antwoord van ZoomDoc Health

Dear Samantha,

Thank you so much for taking the time to share your 5* review.

We are delighted that you were happy with our service and that your personalised medical certificate was validated promptly.

Our customer service team is available from 9am-9pm, seven days a week to answer any questions and assist customers activating their certificates.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Fast service, easy to use and comprehensive report

The 24-hour Holter monitor was easy to use and supplied with clear instructions. ZoomDoc provided a very fast efficient service with a full report and interpretation; I posted the unit back and got the report the next day, which I wasn't expecting. I recommend this service to others.

2 september 2026
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Antwoord van ZoomDoc Health

Dear Fiona,

Thank you for your 5* review.

We're delighted to hear that you found the 24-hour Holter monitor easy to use and that the instructions were clear and straightforward. We understand how important it is for patients to receive timely results, so we're especially pleased that the speed of both the testing process and report delivery exceeded your expectations.

Our clinical team works hard to provide accurate, comprehensive reports with clear interpretations, helping patients gain the information they need as quickly as possible.

Thank you for recommending ZoomDoc. We truly appreciate your trust in our service and are delighted we could assist you.

Kind regards,
The ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

I decided to try

I decided to try, and it was the best decision. The process was smooth, clear, and completely hassle-free. Dr reviewed my case and provided a comprehensive, highly professional medical letter that perfectly addressed all official requirements within less than 24 hours.

2 september 2026
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Antwoord van ZoomDoc Health

Dear Sebastian,

Thank you for taking the time to share your experience.

We're delighted to hear that choosing ZoomDoc proved to be the right decision for you and that you found the process smooth, clear, and hassle-free. Our goal is to make obtaining medical documentation as simple and convenient as possible, while maintaining the highest clinical standards.

We're especially pleased that your case was reviewed promptly and that the medical letter fully met your requirements within such a short timeframe. Providing thorough, professional documentation when customers need it most is something our medical team takes great pride in.

Thank you for recommending ZoomDoc. If you require any of our other medical services in the future, please do not hesitate to get in touch.

Kind regards

ZoomDoc Team
Kind regards,
The ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Bureaucratic Jungle!?!

In this bureaucratic jungle that we live in today, it is just completely refreshing to encounter such a 'user-friendly' professional service that you ZoomDoc has provided for us; in our time of urgent need! The doctors assessment is assiduously thorough and timely, saving us...the patient...much anxiety and frustration from our surgery's inability to extricate itself from red-tape and help. It has promoted the 'happiness and well-being' that we will experience on our very hard earned holiday trip abroad! Many Blessings to ZoomDoc!!!

2 september 2026
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Antwoord van ZoomDoc Health

Dear Asit,

Thank you so much for your wonderful review.

We're delighted to hear that ZoomDoc was able to help during what can often be a stressful and time-sensitive situation. Our mission is to provide a simple, accessible, and professional service when people need medical documentation quickly, all reviewed by our GMC registered doctors.

It is incredibly rewarding to know that our team helped reduce some of the anxiety and frustration you were experiencing.

We take great pride in the thoroughness of our clinicians and the support provided throughout the process, and your kind words mean a great deal to everyone at ZoomDoc.

Thank you for placing your trust in us. We hope you have a fantastic, well-deserved holiday and hope you use our servcies again in the future.

Kind regards,

The ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

I am fairly rubbish at technology

I am fairly rubbish at technology so just doing the video turned into an epic but zoomdoc were helpful and we got there in the end. I got the medical certificate and needed a form completed by my insurer which turned out ZoomDoc could help with as well. Neil bothered to phone me a couple of times to help and advise and got hopefully all the documents needed , as was dealing with a very unwell husband, needing to get confirmation of not being fit to travel and finding that the NHS take a long time to sign and stamp the document,it was incredibly stressful. I hope I never need to use this service again but for anyone reading this, they are brilliant and helpful and guided me. I was very impressed because have been able to send off my insurance claim really quick.

1 september 2026
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Antwoord van ZoomDoc Health

Dear Karen

Thank you so much for taking the time to share your 5* review.

We are sorry to hear that you had to cancel your holiday, but we are delighted that you chose ZoomDoc to provide your Holiday Cancellation Certificate.

After validating our certificate, our medical team has now completed your insurance form. Hopefully, this is now resolved and they will refund your holiday.

Our Customer Care team is available from 9:00am to 9:00pm and is always happy to answer any questions or provide assistance. I have also sent you a separate email outlining how we can help with your insurance form.

Thank you for recommending ZoomDoc. If you require any of our other medical services in the future, please do not hesitate to get in touch.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service! Needed to use an emergency they were So quick and helpful. Would use again.

1 september 2026
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Antwoord van ZoomDoc Health

Dear Alix,

Thank you so much for taking the time to share your kind review.

We are delighted that you were happy with our service and that your personalised medical certificate was validated promptly.

Our customer service team is available from 9am-9pm, seven days a week to answer any questions and assist customers activating their certificates.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Easy and lightening fast

A very straightforward and easy to follow process. The result was lightening fast and once submitted very late on a Friday afternoon, it was dealt with immediately and confirmed actioned at 7.30pm.
Amazing service.

3 september 2026
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Antwoord van ZoomDoc Health

Dear Lyndon,

Thank you so much for taking the time to share your kind review.

We are delighted that you were happy with our service and that your Visa medical certificate was validated promptly and the 'wet ink' copy arrived within a few days.

All of our doctors are GMC and FCDO registered to ensure a frictionless servcie when applying at the consulate.

Our customer service team is available from 9am-9pm, seven days a week to answer any questions and assist customers activating their certificates.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Quick, easy and excellent service

Quick, easy, and excellent service

31 augustus 2026
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Antwoord van ZoomDoc Health

Dear Jackie,

Thank you so much for taking the time to share your kind review.

We are delighted that you were happy with our service and that your Greek Visa medical certificate was validated promptly and the 'wet ink' copy arrived within a few days.

All of our doctors are GMC and FCDO registered to ensure a frictionless servcie when applying at the consulate.

Our customer service team is available from 9am-9pm, seven days a week to answer any questions and assist customers activating their certificates.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Very positive all in all.

Very positive all in all.

2 september 2026
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Antwoord van ZoomDoc Health

Dear Gillian

Thank you so much for taking the time to share your kind review.

We are delighted that you were happy with our service, that your Visa medical certificate was validated promptly and the 'wet ink' copy arrived within a few days.

All of our doctors are GMC and FCDO registered to ensure a frictionless servcie when applying at the consulate.

Our customer service team is available from 9am-9pm, seven days a week to answer any questions and assist customers activating their certificates.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 1 van de 5 sterren

I was so ill and was referred to your…

I was so ill and was referred to your service from both Jet2 special assistance and my own Gp because they dont provide fit to fly certs. Spent the whole day teying to get a certificate to be refused for the wrong certificate! I was travelling to spain and yet I was turned down for a france certificate! Appalling service and had to delay flight for a further day! Missed 2 days of hols. Terrible service.

2 september 2026
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Antwoord van ZoomDoc Health

We are very sorry to hear about your experience and appreciate how stressful and upsetting this must have been, particularly when you were already feeling unwell and trying to arrange travel at short notice.

Having reviewed our records, we can see that you never activated your certificate. You may have sent your video and ID, but never followed tor completed the process. Our Customer Care team sent a separate email containing the activation link required to proceed with the assessment, but unfortunately this step was not completed.

We are also sorry for any confusion regarding the certificate type.

Our Customer Care team is available daily from 9am to 9pm and is always happy to assist customers with any questions or difficulties during the application process.

As a gesture of goodwill, we have issued a full refund for your order. We sincerely apologise that your experience did not meet the standard of service we aim to provide and wish you all the best for your future travels.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Very efficient service and clear…

Very efficient service and clear process. Super quick technical support provided.

2 september 2026
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Antwoord van ZoomDoc Health

Dear Anna

Thank you so much for taking the time to share your kind review.

We are delighted that you were happy with our service and that your fit-to-work medical certificate was validated promptly.

Our customer service team is available from 9am-9pm, seven days a week to answer any questions and assist customers activating their certificates.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

There so good at staying in touch and…

There so good at staying in touch and quick and easy process easier than going to gp definitely recommend

1 september 2026
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Antwoord van ZoomDoc Health

Dear Chloe

Thank you so much for taking the time to share your 5* review.

We are thrilled to hear that you were delighted with our service and your youth camp certificate was validated promptly. We hope that you have a wonderful trip!

Our customer care team is available from 9am-9pm to assist and help with any amendments. We will pass on yourr positive commenst to the team.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Quick and professional.

29 augustus 2026
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Antwoord van ZoomDoc Health

Hi Brian,

Thank you so much for taking the time to share your kind review.

We are delighted that you were happy with our service and that your Visa medical certificate was validated promptly and the 'wet ink' copy arrived within a few days.

All of our doctors are GMC and FCDO registered to ensure a frictionless servcie when applying at the consulate.

Our customer service team is available from 9am-9pm, seven days a week to answer any questions and assist customers activating their certificates.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

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