I purchased a double whisk from Zulay, and after a while it suddenly stopped working. It would power on and make noise, but it was no longer spinning. I contacted the company, and Jay was incredibl... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Several hundred dollar order placed a month and a half ago. Dozens of emails, almost 60 phone calls, false tracking info sent. Was told “hung up in shipping department” 5 weeks ago and that order wa... Toon meer
Bedrijf heeft geantwoord
I must say, the reviews are what helped me choose this beautiful product, and they were absolutely accurate. Once I received the set, I immediately hand-washed each utensil and even purchased a ut... Toon meer
We had our first brother from April, 2024. Used nearly everyday and for several cups of coffee. When it quit, we remembered the lifetime warranty. Emailed the company. Jumped through a few hoops and r... Toon meer
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lots of choices in stock
Lots of choices in stock. Got a great sale! Purchased items for myself, my daughter, and my sister-in-law. Received all items and I’m highly satisfied with the ice cream scoops and measuring spoon sets. Arrived double wrapped with all box packaging intact!
My cheese grater hopper cracked and a…
My cheese grater hopper cracked and a new one was sent right away at no charge. I just paid for shipping.
I appreciate the lifetime warranty...but
I appreciate the lifetime warranty. However, I misunderstood when I agreed to pay the shipping cost. I was under the impression you were sending an entire new slicer. The shipping was close to $8 and the entire slicer was less than $30. For $8 I only got the piece that had broken, which is fine, but had I known that was all I was getting, probably would've just bought a new slicer. I don't think $8 for the single piece is much of a warranty/value in hindsight.
Super helpful
I had bought two milk frothers years apart from each other and they both stopped working. I saw that there was a lifetime warranty and emailed them immediately. The representative had the BEST customer service I had ever received. I highly recommend buying your products from Zulay, they are the most reliable as a company.
Prompt service
The customer service is great and very prompt on resolving issues.
I received a Zulay product in an Amazon…
I received a Zulay product in an Amazon order that was slightly flawed. This company was lightning fast in responding to my concern, and their service was flawless.
Their products are aesthetically pleasing, durable, and they back their products with service rarely seen in today’s market.
Buy one. You won’t be disappointed!
Our milk frother died but they stood by their product
Our milk frother died and when I notified the company, they were quick with a reply and ended up sending not just one, but two replacement milk frothers to make sure we were satisfied. I am very impressed with the communication and service and commitment to customer satisfaction.
Excellent powerful blender
Excellent powerful blender. Easy to charge, quick delivery. Fill cup or glass 1/2 way then blend so it doesn’t spill over. You can then add more liquid. Works well with my protein shake, also lots of foam with oat milk creamer for my coffee.
Froth your own with Zulay Kitchen
I've tried many milk frothers..Zulay Kitchen's milk frother is the best! Only exceeded by their customer service...Superb!
My meat thermometer from Zulay Kitchen…
My meat thermometer from Zulay Kitchen broke. I would’ve given a five however I was originally offered 51% off a new instant meat thermometer when it had a lifetime guarantee. After pointing that out, I paid for shipping and handling for a replacement. I do like their products overall.
Bought a milk frother wand…
Bought a milk frother wand (under lifetime warranty) from them over a year ago that stopped working. Lei in their customer service team was very helpful in both helping me troubleshoot the problem but inevitably the wand was just not working and so they helped get the process going for a new frother replacement to be sent to me. Not only did they send me one but added another one (with no extra cost to me.) Very satisfied with the product as well as the customer service! Well done!
Impressed with the quality of the products.
Trust does not let me delete my review.
Thank you for your excellent service
Thank you for your excellent service. My frother was on its last leg and they sent me a new one and an extra one. Unbelievable service! Makes me want to buy more items from you all!
Lots of kitchen options
Lots of kitchen options and a wide variety of useful items I don't see elsewhere. Great place to shop.
Great place to find gifts.
A Must-Have Kitchen Gadget!
A Must-Have Kitchen Gadget!
I recently added a Zolay electric milk frother to my kitchen, and it’s been an absolute game-changer! Whether I’m making lattes, cappuccinos, or even just frothing milk for hot cocoa, this little gadget delivers smooth, foamy perfection every time. It’s easy to use, easy to clean, and makes every drink feel like a café treat right at home.
I’m proud to be working with Zolay because not only do they make quality products, but their customer service is also top-tier. If you have any questions or comments, they’re quick to help—no problems, only solutions. Highly recommend this to anyone looking to upgrade their coffee game!
A company that cares
After my slicer blade broke on the 2nd use, I was so disappointed because I knew I would have used that one the most. I reached out to see if I could get a replacement and they sent me one at no cost. I was very happy with the response and how they handled the situation. Customer service at its finest!
I truly had a great experience with my…
I truly had a great experience with my replacement milk frother. They really guarantee their product and was helpful with my questions. I am grateful for their helps
Phenomenal customer service
Phenomenal customer service! I had an issue with a frother that didn't work and they made it right. Thank you! Really responsive company and I appreciate that so much!
5 STARS...Zulay is a rare gem with…
5 STARS...Zulay is a rare gem with superb quality products and remarkable outstanding customer service. They are a family run company that I highly recommend to everyone. They stand behind their products and dealing with them has been my great pleasure. They will treat you right and will take care of all your kitchen needs with top notch excellence. Zulay has the best kitchen gadgets with competitive prices and unparalleled quality.
Zulay Kitchen False Warranty
I purchased a Zulay Kitchen milk frother that turned itself on when the battery cover was snapped onto the frother. You could not turn it off unless you removed the cover and dislodged the batteries. The box states a LIFETIME WARRANTY so I emailed a replacement request and received a reply to send a photo, which I did. Then Zulay Kitchen emailed saying their warranty only applied to items bought from specific vendors WHICH IS NOT SHOWN ON THEIR PACKAGING.They did not honor their warranty on a brand new product and sent me a "sorry, not sorry" response. Stay away from this unethical company!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








