zulaykitchen.com Reviews 

Ordered a Zulay Kitchen Coffee Machine for $900 within 90 days it stopped working properly. The company sent me a replacement part and about 90 days after that part was replaced the machine stopped working again. I called and asked for assistance, completed all the troubleshooting, even sent in the machine to be repaired and I had to pay for the shipping. After the machine was returned back to me it again stopped working. The company sent me a “refurbished” machine as a solution, and to no surprise that machine is also defected. Avoid this company and their products. Maria at customer service has been the only one willing to help that’s why they deserve a 1 star other than that it would be 0 out of 5. Horrible experience will never purchase anything again from them.

Customer service was very responsive and helpful when I contacted them about my issue. They replaced the item and sent me a gift, too!

The frothers I’ve had have worked great for years and when I had an issue with o e I bought recently, their response was quick and very cordial. I will definitely buy again from Zulus.

I filed a warranty claim and the company sent a replacement and a second frother for free. The warranty claims lifetime and so far they have honored it. They also included a hand written thank you card.

Had an issue with a whisk, and called the number on the device. I real human picked up, replaced the whisk no questions asked and added a second whisk as a thank you. Great customer service. I will definitely buy other products from this company.

I purchased a milk frother wand and it works exactly as expected and then some. Its well made and light weight, perfect for anybody’s quick mixing needs.

I ordered a frother from Best Buy.
It stopped working after couple of weeks.
I called the number printed on the frother and the company shipped a new one. Works excellent!!
Best customer service!!

Item is nice and heavy and gets juices great. One issue I have experienced is the juicer sliding around on my counter when I try to squeeze the fruits. A set of suction cups on the bottom of the juicer would help.

I had originally bought a frother on an Amazon sale in 2018. It recently started declining and eventually stopped working. I contacted customer support to see about the warranty and because it's the only site that still had the pattern I wanted. Customer service was fabulous and I now have a new frother in the same beautiful pattern as well as a bonus frother. The thank you cards was nice as well. I will continue to buy from this brand.

We had some trouble with your 100 cup coffe urn. You were great to work with to get our urn replaced. It is very refreshing to find someone that stands behind their products. Thank you.

Problems were fixed immediately. Products worked great.

I ordered a unit back in 2023 that stopped working. They not only honored the lifetime warranty but sent me an extra unit! Great customer service!

Customer service was very helpful. I needed a replacement part. It shipped quickly.

Wonderful product extremely quick shipping

I love using the products made by Zulay! Staple in my kitchen. I had a little issue with my milk frother where it somehow got a short and would run very slow. After changing the batteries with no change, I finally broke down and called customer service and little to my knowledge, there was a life time warranty on the product! They pulled up my order and immediately sent me a new one and for my trouble included an extra one in a different color. They went beyond my expectations and I will remain a loyal customer! Thank you so much!

Great customer service and support. Wonderful product - I use my milk frother every day!

I love love love my juicer. It’s a pull down citrus press. It’s well made. Sturdy and easy to clean . Plus I got a free gift to boot!

The product delivered is as described. It spins much stronger than my AA battery operated frother. I wish I could submit a video…

I love the mission and the reason the company started. The items I ordered are made of good quality. I used the popcorn popper but no videos/pictures 😑. All but 5 kernels popped and it was so good. I didn't use the popcorn button. I did 2:35 and it was done. I do plan on ordering from the company again. The customer service is good as well.