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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

1Win services players in Canada but is unable to properly process e-transfer payments. I initiated a withdrawal for $900 but they never sent me the answer to my security question. As such... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

my ID henkey89@gmail.c Why am I being asked to make a deposit after winning money? They claim it’s to "verify my account"—but my name is already attached to my withdrawal request; doesn't that verify... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

1win ini perusahaan yang sangat bagus dalam segala hal. Tapi yang lebih istimewa adalah bagaimana mereka melayani pelanggan dengan sangat baik dan sangat bersahabat. Yang tak kalah penting adalah ba... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I requested a 180 usdt withdraw 5 days ago, and technical support keeps replaying that they have technical issues. I really feel sorry for people how had more money on this site

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kansspelaanbieder
  2. ook in
  3. Casino
  4. Gokdienst
  5. Online casino/bookmaker
  6. Online sportwedkantoor

Geschreven door het bedrijf

1win is a crypto casino and sportsbook. 10,000+ games, live dealers and the in-house crash game Lucky Jet. Bet on sports and esports, pay in BTC, USDT or TON.


Contactgegevens

Houd rekening met het volgende

1,7

Zeer slecht

TrustScore 1.5 uit 5

175 reviews

5 sterren
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Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 99% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

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1,7

Alle reviews

(175)

134 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Irrigation

12 juli 2026
Review zonder uitnodiging
Logo 1win.com

Antwoord van 1win.com

Hello!
We are very sorry to hear that you're having trouble with our platform.
Please provide your player ID. We'd be happy to look into the matter and help you.

Beoordeeld met 5 van de 5 sterren

It's the beat online casino ever

It's the beat online casino ever
ID 84207857

9 juli 2026
Review zonder uitnodiging
Logo 1win.com

Antwoord van 1win.com

Hello!
We are glad you've had such a positive experience on the platform. It's great to know the platform has made such a strong impression and that you're enjoying your time with us.
Wishing you plenty of exciting moments and great wins ahead!

Beoordeeld met 1 van de 5 sterren

1 win no me acredita mi dinero que…

1 win no me acredita mi dinero que retiré el 18/06. Mi id es 69823900.Envié todo lo que me han pedido. Ya he demosrado que el dinero nunca llegó. Siempre responden lo mismo. Y hasta se atrevieron a enviarme un comprobante de transferencia falso 2 veces alegando que me pagaron mi premio. Son unos delincuentes!!!
Hoy 11/07 1 win me solicita datos que ya proporcioné en la reseña anterior.
Ya me cansé de reclamar por mi premio.
Está más que claro que no hay intención alguna de pagarme mi dinero.

17 juni 2026
Review zonder uitnodiging
Logo 1win.com

Antwoord van 1win.com

Hello!
Your request is still being processed, and our specialists are continuing to work on it to complete the transaction and credit the funds to your account as quickly as possible.
We apologize for the extended processing time. As soon as there is an update, it will be reflected in your transaction status.

Beoordeeld met 1 van de 5 sterren

ID 353687685 - 1 win estafadores

ID 353687685
Estafadores, hice una recarga a mi cuenta y tardaba entre 15 a 30 minutos hasta acreditarse el monto para usar, ya pasaron 12 horas que sigue en 0 la cuenta y nisiquiera me lo acreditaron y en transferencia me la cancelaron y eso que les transferí a una cuenta que ellos me proveyeron, se quedan el dinero y te cancelan la acreditación del dinero, un fraude total, no recomiendo para nada, me canso de hablar con soporte y nada. Solo me tienen a las vueltas sin ayudarme para nada, no recomiendo a nadie está basura de empresa , nisiquiera un reembolso ni nada me ofrecíeron

9 juli 2026
Review zonder uitnodiging
Logo 1win.com

Antwoord van 1win.com

Hello!
We understand how frustrating it is when a deposit is delayed, especially after completing the transfer. At the moment, your transaction is still being processed.
We are doing everything we can on our side to resolve this issue. Thank you for your patience, and we hope to share a positive update with you soon.

Beoordeeld met 1 van de 5 sterren

Vous êtes que les anarqueur j’ai essayé…

Vous êtes que les anarqueur j’ai essayé de faire un dépôt de 1000 f le et l’autre le 21 du moi de juin 2026 et j’ai été crédité sur mon Wave mais l’argent n’est pas monté sur mon compte et il a été annulé
Jusqu’à maintenant je demande un remboursement vous me faite comprendre que le dépôt de 1000f vous avez fait une demande de remboursement mais celui des 10000f vous ne voyez pas sa dans vos systeme et que je dois vous envoyer une vidéo ou jetait entrain de faire le dépôt
Vraiment cela montre que vous être une plateforme bien organisée en vole vous n’êtes que les voleurs de grand chemin

8 juli 2026
Review zonder uitnodiging
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Antwoord van 1win.com

Hello!
We understand your frustration and apologize for the inconvenience you've experienced. Your concerns are important to us, and we are currently reviewing your case. Please provide any additional details you can, including the transaction reference, so we can assist you more effectively. Thank you for your patience as we work to resolve this issue.

Beoordeeld met 5 van de 5 sterren

Great selection and smooth overall…

Great selection and smooth overall experience.

6 juli 2026
Review zonder uitnodiging
Logo 1win.com

Antwoord van 1win.com

Hello!
We are glad to hear that you had a positive experience with the platform and that everything worked smoothly. We strive to provide a user-friendly service and a wide selection so that you can enjoy using it every day.
We wish you successful gaming sessions and nothing but positive experiences.

Beoordeeld met 1 van de 5 sterren

8 Months since chasing my Deposit of GH…

8 Months since chasing my Deposit of GH 400 and still chatting with Admin on the Same topic each day I have to send my pdf message to trove and nothing will happen.I was given a coupon of 25 since it has delayed and still not reflecting my Money in the account:! SHAME
My id 336709269

6 november 2025
Review zonder uitnodiging
Logo 1win.com

Antwoord van 1win.com

Hello!
We understand why this situation feels exhausting, especially after such a long time without a final result.
Please share your ticket number — once we have it, we’ll review the status carefully and return with an update on the next steps.

Beoordeeld met 1 van de 5 sterren

Estafa

Me estafaron ya tengo más de 1 mes esperando reflejen mi pago les he escrito por el soporte me dicen que debo esperar, cuánto más debo esperar ? Les envié información de mi pago me dicen que aún está en transacción... La respuesta te dejan en la misma inquietud que no resuelven no caigan
ID: 59584459

2 juni 2026
Review zonder uitnodiging
Logo 1win.com

Antwoord van 1win.com

Hello!
We have checked your transaction once again and are pleased to confirm that your deposit has been successfully credited to your gaming balance.
We apologize for the longer-than-expected processing time and appreciate your patience while the transaction was being completed.

Beoordeeld met 1 van de 5 sterren

Day 25... Still no withdrawal received.

6 July 2026 5:40 PM Update: (1win continues to claim that the withdrawal was successfully processed. If that is true, please provide the official transaction reference number (RRN / UTR / Payment Reference / Transaction ID) for the missing 1000 EGP Etisalat Cash withdrawal. Etisalat Cash can trace the payment using this reference. Simply saying that the withdrawal was successful is not sufficient when the funds have never been received and my wallet history shows no such transaction.)

1win recently posted an update 11 hours ago on my previous review saying:

"We've reviewed your account information. We see that your last withdrawal was processed correctly and sent today to the payment details you provided. On our end, the transaction was completed successfully. If you encounter any issues receiving the funds, we recommend contacting your bank."

However, despite this update, I still have not received the missing 1000 EGP.

I want to clarify the situation with exact details:

The withdrawal made through Etisalat Cash on 11/06/2026 at 11:30 PM for 1000 EGP was never received.

Another withdrawal made on the same date at 11:10 PM for the same amount (1000 EGP) was received successfully.

Both withdrawals were sent to the exact same Etisalat Cash wallet.

I also have clear evidence:

• A PDF wallet statement.
• A recorded video showing the complete wallet transaction history.

The records clearly show that there is no additional transaction of 1000 EGP at all. There is only one transaction of 1000 EGP, which is the withdrawal received at 11:10 PM.

From 11 June until today, there has never been another 1000 EGP transaction in my wallet history.

In addition, Etisalat Cash confirmed that only one transaction of 1000 EGP exists on my wallet from the date the wallet was created until now.

Today is day 25, and I am still waiting for the missing withdrawal.

Ticket: SPP-618897
Player ID: 365880857

I am sharing my real experience so others can make their own decision.

11 juni 2026
Review zonder uitnodiging
Logo 1win.com

Antwoord van 1win.com

Hello!
Successfully withdrawn. The amount has been processed and should reflect in your account shortly. If you encounter any issues, please check with your bank for further assistance.

Beoordeeld met 1 van de 5 sterren

I have lost 73$ of my hard income

I have lost 73$ of my hard income , bcz I have problem gambling I requested this company 7 times via live chat , they fooled me that they sent my request to manager but they never did allows me to deposit and lose this is completely unethical service and TrustPilot should mark this as scam company , I have proofs of the emails that I had sent and now trust pilot do you care or will take this review done in any case it should not if you accept their response that they ask for details they actually never reply on website they just do to make people believe they are good here , stop promoting favoring them , I think you should allow this review to be sticky I can verify my identity if needed mark this as scam

3 juli 2026
Review zonder uitnodiging
Logo 1win.com

Antwoord van 1win.com

Hello!
To carefully review your case, please share your game ID. If you also wish to delete your account, this is only possible through a request to our security team. In this case, please provide your game ID as well so we can forward your request to the responsible department.
Please note that funds already used on the platform are non-refundable in accordance with the platform rules.

Beoordeeld met 1 van de 5 sterren

I share my experience to alert other…

I share my experience to alert other users.

Funds have disappeared from my 1win account without me making any withdrawals. No transaction history appears in my account and I have not received any SMS or email notification regarding any movement.

I contacted customer service immediately. Initially, I was told that a request was being processed, but several days later, I received no concrete explanation or any serious update on the situation.

I find it very worrying that an incident involving the disappearance of funds is treated with so little transparency and so little responsiveness.

I am still waiting for clear answers and serious support for my file.

28 juni 2026
Review zonder uitnodiging
Logo 1win.com

Antwoord van 1win.com

Hello!
To proceed with a full check of your case, we need your game ID. With it, we can verify all details and review the history step by step.
As soon as we receive it, we’ll continue the investigation and update you on the outcome.

Beoordeeld met 1 van de 5 sterren

This platform is not trustworthy.

This platform is not trustworthy.

I made a deposit, but the money has never been credited to my account. I contacted customer support two days ago, and I still haven't received any response. This is very disappointing and unacceptable.

Name: Es-sabti Wafae 1
ID: 362367006

I do not recommend this platform because of the poor customer support and unresolved deposit issue.😡🤬

1 juli 2026
Review zonder uitnodiging
Logo 1win.com

Antwoord van 1win.com

Hello!
We understand your concern regarding the delayed deposit. Your transaction is still being processed, and the specialists are currently working on the crediting of the funds to your account.
We apologize for the waiting time. As soon as there is an update on the transaction status, we will inform you immediately.

Beoordeeld met 1 van de 5 sterren

Hello from RWANDA this website is…

Hello from RWANDA this website is fraud..
I have made payment using from MTN MOBILE MONEY to my 1win account ID 331429054 ,money was 40000 rwandan francs and 50000 rwandan francs,,,i contacted 1win.com by live chat they sent me in telegram bot with code SPP-600108 and SPP-601777,,,to day is 20 days without refundind and they make these code desappeared in telegram..
PLEASE ANYONE WHO READ THIS COMPLAIN ..this 1win.com is a scam and fraud

16 juni 2026
Review zonder uitnodiging
Logo 1win.com

Antwoord van 1win.com

Hello!
We have checked your payment and can confirm that this deposit was not received by our system.
In this situation, we recommend contacting your bank. Most likely, the funds have been placed on hold by the payment provider and should be automatically returned to your account in accordance with your bank's processing times.

Beoordeeld met 3 van de 5 sterren

There are plenty of betting markets and…

There are plenty of betting markets and casino games available, which makes the platform fairly versatile.

However, some parts of the experience don't feel fully consistent, and that affects the overall impression. It's okay but not outstanding.

30 juni 2026
Review zonder uitnodiging
Logo 1win.com

Antwoord van 1win.com

Hello!
Thank you for your feedback! It's great to hear that you appreciate the variety of betting markets and casino games available. We’re continuously working to improve the overall experience, and your thoughts are valuable in helping us achieve that. If you have any specific suggestions or areas where you believe we can enhance consistency, we’d love to hear them!

Beoordeeld met 4 van de 5 sterren

The platform combines sports betting

The platform combines sports betting, casino games and promotional offers in one place giving users a broad range of entertainment options. It focuses on providing a straightforward experience with multiple betting markets and game categories.

While no platform is perfect, it offers a balanced mix of features that may appeal to users looking for variety and convenience. ✨

21 juni 2026
Review zonder uitnodiging
Logo 1win.com

Antwoord van 1win.com

Hello!
We appreciate your balanced view of the platform. It’s good to hear that you find the combination of betting and promotions convenient. Your feedback about variety and usability is noted and forwarded to the responsible team.
Wishing you continued great experience and exciting moments ahead.

Beoordeeld met 5 van de 5 sterren

This is great site,,fast deposit and withdrawal

This is great site,,, fast deposit and withdrawal,,, they have good original game no lagging,,, this is great experience I ever have in gamble site,,,,

25 juni 2026
Review zonder uitnodiging
Logo 1win.com

Antwoord van 1win.com

Hello!
Great to hear that your experience has been smooth so far. Our team works hard to keep the platform stable and fast, so we're glad to hear you noticed the performance and gameplay quality.
Wishing you more exciting wins and an enjoyable time on the platform.

Beoordeeld met 1 van de 5 sterren

TENGAN CUIDADO NUNCAN ACREDITAN LA…

TENGAN CUIDADO NUNCAN ACREDITAN LA RECARGA ES UNA ESTAFA

17 juni 2026
Review zonder uitnodiging
Logo 1win.com

Antwoord van 1win.com

Hello!
We have double-checked the information regarding your account. We can confirm that this deposit was processed correctly and the funds have been credited to your account. You can now use them on the platform.
Thank you for your patience while we reviewed the details, and we’re glad the transaction was successful.

Beoordeeld met 4 van de 5 sterren

Good company

Good company, never scammed

16 juni 2026
Logo 1win.com

Antwoord van 1win.com

Hello!
We appreciate your feedback and are glad to hear you have a positive experience. It’s important for us that the platform feels reliable and straightforward in use.
We wish you continued smooth gaming and good luck ahead.

Beoordeeld met 1 van de 5 sterren

1wi veuillez remettre fantasy sport sur…

1wi veuillez remettre fantasy sport sur nos comptes de jeux il y a la coupe du monde

15 juni 2026
Review zonder uitnodiging
Logo 1win.com

Antwoord van 1win.com

Hello, Thank you for your message. We understand the importance of fantasy sports, especially with the World Cup approaching. We have noted your request to reinstate fantasy sports on your gaming accounts.Our team is actively working to resolve this issue. We will keep you updated as soon as we have more information.Thank you for your patience and understanding.

Beoordeeld met 1 van de 5 sterren

ID 364401054.

ID 364401054.
Ahora estoy satisfecho.
Saludos

14 juni 2026
Review zonder uitnodiging
Logo 1win.com

Antwoord van 1win.com

Hello, Thank you for your message! Could you please clarify the issue you are experiencing? We’re here to help.

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