I've now used the services of 247 London Locksmith LTD twice, first time when I moved in to the property and recently when I needed an additional lock enhancement. They are easy to book- you just call... Toon meer
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Was quoted 50 + VAT for the job. No mention of extra charges. He arrived and said the lock needs to be destroyed, would be 169 plus new lock. Final invoice was 500.10 pounds. WHAT A SCAM. NO finan... Toon meer
Bedrijf heeft geantwoord
We have been using this company for several years. Lukas is friendly, polite and professional, and on the one occasion that we had a problem with our new lock, he came as soon as he could to fix it,... Toon meer
Bedrijf heeft geantwoord
I found myself locked outside on NYE - called these guys and they turned up immediately not letting me freeze outside. They worked swiftly and carefully, opened the lock without damaging it or the doo... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
247 London Locksmith LTD is a trusted, independent, family-run locksmith service with over 15 years’ experience, covering Central and Greater London. We provide reliable emergency locksmith services for both domestic and commercial customers, including lockouts, lock changes, lock repairs, and non-destructive entry wherever possible. Our goal is simple: fast response, honest advice, and fair, transparent pricing. No call-out fees Clear written quote before attending Fixed price, no changes once agreed No hidden charges To ensure accurate pricing, we usually ask for a photo and postcode before attending. This allows us to provide a clear and honest quote upfront. We cover all areas of London and aim to reach customers as quickly as possible, especially in emergency situations. Due to the nature of the locksmith industry and the use of very similar trading names, some companies operate using names like “247 London locksmith” on invoices, card machine receipts, or logos, which are not connected to our business. We would like to make it clear that we are 247 London Locksmith LTD only and are not affiliated with any other locksmith companies. If a review mentions different contact details, pricing, or documentation from another business, then that service was not carried out by us. Our only official contact number is 07770 115580. We are available by call, text, WhatsApp, or email at info@247londonlocksmith.co.uk. We remain committed to honest service, transparent pricing, and professional workmanship at all times.
Contactgegevens
Verenigd Koninkrijk
- 247londonlocksmith.co.uk
3,8
Goed
91 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Excellent and super friendly service
Excellent and super friendly service. Highly recommend.
16 mei 2026
Review zonder uitnodiging
Fantastic service
Fantastic service, quick, efficient and got the job done! Will definitely use again.
25 maart 2026
Review zonder uitnodiging
Antwoord van 247 London Locksmith LTD
Thank you for your kind words, Jonathan. We really appreciate your feedback. It helps support our online presence and distinguish genuine reviews.
Glad we could help quickly and get everything sorted with your locksmith job. If you ever need us again, we’re here.
Excellent
Excellent service from Lukas. Price as quoted and job done as expected. Would definitely recommend.
26 maart 2026
Review zonder uitnodiging
Antwoord van 247 London Locksmith LTD
Thank you for your feedback. We really appreciate it.
It’s always great to hear from a customer we were able to help. It really makes our day.
Glad Lukas could deliver exactly as quoted and get the job done as expected. Your recommendation means a lot, and we’re here if you ever need us again.
scam company exposed by BBC
scam company exposed by BBC
Why have you deleted your website?
27 april 2026
Review zonder uitnodiging
Antwoord van 247 London Locksmith LTD
This review is factually incorrect and appears to confuse our business with an unrelated company.
We are not the company referenced in any BBC report. The article in question refers to a different business operating under a different name. We have no connection to them whatsoever.
Our website is fully live and has not been deleted:
www.247londonlocksmith.co.uk
We are an independent, family-run locksmith business with over 10 years of trading history. We:
• Do not charge VAT
• Provide fixed quotes in writing before attending
• Have one official contact number only
• Ask for postcode and photos before any booking
If you have used our service, please contact us directly so we can investigate. Otherwise, we kindly ask that this review is removed as it relates to the wrong company.
We have reported this to Trustpilot for investigation.
Great experience from A-Z.
I've now used the services of 247 London Locksmith LTD twice, first time when I moved in to the property and recently when I needed an additional lock enhancement. They are easy to book- you just call and provide an image of the lock and then the locksmith comes over (in our case within the hour). I've had Lucas twice, and was friendly and quick and most importantly locks exchanged by him are doing great! I would highly recommend him and his team.
20 februari 2026
Review zonder uitnodiging
Antwoord van 247 London Locksmith LTD
Hi Yasmin,
Thank you so much for your kind words and for trusting us again, it really means a lot to us.
Really glad everything went smoothly both times, and that the process was quick and straightforward. That’s exactly what we aim for every job.
I’ll pass your feedback on to Lukas as well, he’ll be very happy to hear it.
If you ever need anything in the future, even just advice, feel free to message anytime.
247 London Locksmith LTD
📞 07770115580 (call / text / WhatsApp)
helpful and knowledgeable
they helped me solve my problem with my jammed front door over WhatsApp so in the end they didn’t need to come out - so grateful for their advice and will definitely use their services in the future if I need them
30 maart 2026
Review zonder uitnodiging
Antwoord van 247 London Locksmith LTD
Thanks so much for the lovely review! Honestly, we were just glad we caught you before you had to wait any longer, as two hours is way too long to be stuck with a jammed door.
You really can't beat a recommendation from a local neighbourhood WhatsApp group; it's so much more reliable than just picking a random name online. Happy we could solve the issue with a couple of messages by WhatsApp and get it sorted fast.
In easy-to-solve cases like this, where we believe the customer can fix the issue themselves without extra cost, we are always happy to help over the phone/WhatsApp.
and best part, I bet you're so proud you could solve it yourself!
We're here if you ever need us again! L&M 247 London Locksmith LTD
Trustworthy company offering exceptional service
Exceptional Service !!
would use again and definitely recommend.
30 maart 2026
Review zonder uitnodiging
Antwoord van 247 London Locksmith LTD
Hi David, thanks so much for the 5 stars! We’re honestly just really glad you found us online when you did.
I know it was a stressful situation to be in, so we’re happy we could get things to assist you when you needed profeshional help. It means a lot that you noticed our fair pricing and felt you could trust us to handle it.
Really appreciate the recommendation—it helps us out a ton. L & M 247 London Locksmith LTD
Lucas was amazing
Lucas was amazing! Responded so fast. Very reliable. Good prices and most of friendly :)
29 maart 2026
Review zonder uitnodiging
Antwoord van 247 London Locksmith LTD
Thank you so much Mrs Barnett, really appreciate it.
Glad we could get back to you quickly and help. In your case it was just a lockout, so there was no need to change or drill the lock, which saved you unnecessary costs. Unfortunately, some locksmiths might take that route when it’s not needed.
We always aim to keep things honest, friendly and reliable, no call-out fees and no hidden charges, just clear pricing from the start.
Lovely customers like yourself make it even nicer
M&L 247 London Locksmith
Emergency call on a Sunday morning
Emergency call on a Sunday morning. No other company got back to me but 247 were there in under an hour and new keys done in 30 mins. Lifesaver. Cost was reasonable especially given the day and timing
29 maart 2026
Review zonder uitnodiging
Antwoord van 247 London Locksmith LTD
Thanks so much Sydney, really appreciate it.
We know how stressful it is when no one gets back to you, especially on a Sunday morning. Most locksmiths, and especially motorbike locksmiths, don’t operate then, so we’re really glad we could step in, get to you quickly and sort it on the spot.
We always keep things straightforward, no call-out fees, no hidden charges, just clear pricing from the start.
And it’s especially nice when we get to help out polite and kind customers like yourself.
Thanks again for the yanking the time to review us. 👍
L&M 247 London Locksmith LTD.
Friendly, polite and professional
We have been using this company for several years. Lukas is friendly, polite and professional, and on the one occasion that we had a problem with our new lock, he came as soon as he could to fix it, at no extra cost. I would highly recommend this locksmith company!
24 februari 2026
Review zonder uitnodiging
Antwoord van 247 London Locksmith LTD
Hi Yemi,
Thank you for your kind words and for using us over the years , really appreciate your continued trust 🙏
Glad Lukas could get back to you quickly and sort the issue with the lock. We always try to stand by our work and make sure everything is right.
Thanks again for the recommendation, always here if you need us. Keep safe.
L&M, 247 London Locksmith LTD
This locksmith is amazing
This locksmith is amazing, they are kind and very helpful, I’m using them since 2023 and never had any issue.
5 maart 2026
Review zonder uitnodiging
Antwoord van 247 London Locksmith LTD
Hi Elio,
Thank you so much for your continued trust since 2023 we really appreciate it and always happy to help your and your buisness 🙏
Glad we’ve been able to help every time. Always here if you need us 👍
Keep safe.
L & M, 247 London Locksmith LTD Team 🔑
Reliable and fair, no hidden costs or changes
I got locked out of the flat, no spare key at any reasonable distance. Needed to get back in ASAP, so I needed someone reliable and quick.
Got in touch and the guy arrived very fast, which immediately took a lot of the stress out of the situation.
Before he even came, I was given a clear quote, and what I appreciated most was that this was exactly the price I paid in the end, no changes, no hidden extras, which is not something I’ve experienced with other locksmiths. It felt honest and transparent.
He was very friendly and professional throughout, and he didn’t rush the job or give up, as the lock was faulty on top of everything. He spent a good amount of time making sure he could get me in without needing to replace the lock.
Overall, great service, fair pricing, quick response, and a genuinely trustworthy approach. I’d definitely use him again and highly recommend him to anyone who wants a reliable locksmith.
18 maart 2026
Review zonder uitnodiging
Antwoord van 247 London Locksmith LTD
Hi Alona,
Thank you so much for taking the time to leave such a detailed review, we really appreciate it as we have had so many people confusing us with other companies on Trust pilot 🙏
Getting locked out is always stressful, so I’m glad we could get to you quickly and take that pressure off. We always try to keep things simple and transparent, clear quote upfront and no surprises at the end, so it means a lot that you noticed that.
Also happy we managed to get you back in without needing to replace the lock 👍
Thanks again for your kind words and recommendation, anytime you need us, we’re just a phone call away.
M&L - 247 London Locksmith LTD Team 🔑
Not locksmiths at all
Not locksmiths at all. They are drillout merchants. Any idiot with a drill can do that.
30 januari 2026
Review zonder uitnodiging
Antwoord van 247 London Locksmith LTD
Not us. We are only available on 07770 115580.
We always ask for a photo and postcode, provide a quote by text, and stick to the quoted price.
Please do your research before booking a locksmith online — there are many scams out there.
You can try contacting your bank to report the scam; hopefully, you’ll be able to get your money back.
All the best.
Do not use under any circumstances
If I could leave no stars I would.
Dreadful company. They rip you off. Was charged £800fof a job that cost £130. When I didn't want to pay the locksmith threatened to take the lock out. Unpleasant person. And dishonest. He must be stopped.
8 december 2025
Review zonder uitnodiging
Antwoord van 247 London Locksmith LTD
Not us. We are only available on 07770 115580.
We always ask for a photo and postcode, provide a quote by text, and stick to the quoted price.
Please do your research before booking a locksmith online — there are many scams out there.
You can try contacting your bank to report the scam; hopefully, you’ll be able to get your money back.
All the best.
Outrageous scam – charged £788 for a 3-minute job
I called this company after finding them online. On the phone I was told the job would be around £80 for a simple stuck key. Their own website price list also states £39–£79 for a standard non-destructive entry.
A locksmith (“George”) arrived, spent about 3 minutes freeing the key using pliers and a mallet, and left the lock completely unchanged. No parts were used, no drilling, no replacement, no repair, nothing except freeing the key.
Despite this, he demanded £788.40 on the spot via Apple Pay and would not provide an upfront invoice stating it would be emailed 5 minutes after he left. It did not arrive so I chased via WhatsApp. When it finally arrived, the invoice falsely listed things on top of the “emergency service which is according to the website should be the only fee listed as emergency door opening”. He added an additional“Labour to open the door” and “Repair new lock”, neither of which were carried out. There was no new lock. When I queried the invoice with him, he claimed he doesn’t know what website I’m on about and tried to distance himself- but he was sent by them!
This price is more than ten times their own advertised rates and wildly beyond any normal London locksmith fees (usually around £90–£180 for this type of job).
After checking online, I can see many other customers reporting the same pattern of:
• very simple jobs
• extreme overcharging
• inaccurate invoices
• no upfront quote
• pressure to pay immediately
I strongly advise avoiding this company. The pattern of behaviour is, in my experience, completely unacceptable and appears to be part of a wider issue affecting multiple customers.
30 november 2025
Review zonder uitnodiging
Antwoord van 247 London Locksmith LTD
Hello, sorry to hear, we would charge around £95 all in for that. you got scammed, we are only available on 0777055880, so check who you called before spamming other companies online. You should have called the police or call your bank to cancel transaction, and defiantly not pay this ridiculous price. All the best.
Was quoted 50 + VAT. Was charged 500 pounds!
Was quoted 50 + VAT for the job. No mention of extra charges. He arrived and said the lock needs to be destroyed, would be 169 plus new lock.
Final invoice was 500.10 pounds. WHAT A SCAM. NO financial consent, NO TRANSPARENCY. Ask for your final invoice before you let them do anything so you know what they are actually going to charge. He also gave me an earful about jesus, wouldn't stop forcing his religious views on me. I was being respectful and listening, but it got too much and said I respect his views, but I'm not interested in allowing jesus. He kept going...
Would never use this company ever again.
2 september 2025
Review zonder uitnodiging
Antwoord van 247 London Locksmith LTD
Hello Nick.
I’m afraid you got scammed but not by us.
Check which company you booked. We are only available on 07770115580.
We don’t charge VAT or call-out fee.
Call your bank to report that transaction and cancel it.
And another note, people are fooled by unrealistic quotes online, and end up paying ridiculous amounts.
Do your research and only book from someone who used a locksmith themselves, as this is not a regulated trade and full of scammers.
Your review is misleading and preventing customer from an honest company.
Fkr a simple lock change we charge typically £120-140 depends on lock snd location. However, we we woute this online people are comparing it to £35-50 quotes and choose to go with the cheaper option.
We are just being honest upfront.
All The best.
Unserious company false advertisement…
Unserious company false advertisement of 24/7 service but cant answer your calls or email definitely a scam id definitely think twice before opt to there services especially one so cunning and deceitful due to copyright law another company cant use the same exact name.
In conclusion, yes, it's absolutely possible for two companies to own the same trademark, as long as they're in different industries.15 Jan 2024
4 mei 2025
Review zonder uitnodiging
Antwoord van 247 London Locksmith LTD
Hello Nat. We always aim to get back to calls/ texts/ emails as fast as we can.
Of course we can sometimes skip one, and apologies if we missed your request.
There isn’t any trademark in this industry, it’s not Coca Cola, just locksmiths trading in London 24/7, hence the confusion of many people when composing here.
Furthermore, many times I get invoices from the people who complain, and the names is not even similar of our name, and names like- lock doctor, top locks services, 247 London and many more.
I understand people want to take there distraction out, but it’s not always directed at the correct place.
All the best.
Absolute scammers
Absolute scammers , only working to charge call out charges . Avoid at all cost . This company is a sham/scam . Trust me. If you still use them just know you have been swindled
14 februari 2025
Review zonder uitnodiging
Antwoord van 247 London Locksmith LTD
Hello.
Not us.
We don’t charge call-out fee.
You can text me your invoice and I’ll direct you to the correct company.
We are not responsible for all other scanner locksmith companies and always quote before the job by text to 07770115580 so check whichever number you called and leave your review to the correct company.
The best.
Unfortunately, there are many companies in the UK with names very similar to this one, which leads to many people making mistakes.
I change my review score because mistakenly filed a complaint with this company, and they responded promptly, for which I am truly grateful.
However, I fail to understand why such a well-established and responsible company in a country like the UK permits others to exploit its name and reputation without taking legal action to put an end to this significant.
My initial complaint was this:
I just got my service for my lock, to which I had lost the key to.
Even though I called the company once initially to give my address, and the locksmith personally called me again to confirm the address, he came and drilled into the wrong hole Just in a moment of my negligence, despite the fact that I pointed the right hole!!
He was very rud and didn't even introduce himself!
He then proceeded to blame me for this, and charged me 288 GBP extra for breaking into my neighbour's mail box. (A total of 500+ GBP!!!!)
He insisted that I leave him alone as he worked and he will call me back when he's done, and when I called them (08085880354) someone picked up the phone very rude And he shouted at me and told me it's my fault for trusting the employee and leaving him alone.
The locksmith man said that he has a lot of numbers in his head all day and it's my fault that he did not double check the address. or confirm with me before drilling into a whole other keyhole!!
31 januari 2025
Review zonder uitnodiging
Antwoord van 247 London Locksmith LTD
Edit-
Thank you for amending your response.
Unfortunately any company can trade under whichever name it wants, regardless if it’s their registered name or not.
As you can see, when you are dealing with professional scammers, they can change and bend the rules, and believe me we tried.
As I explained to you, many fall fkr the scam by these companies, as they often changes their name, closing and opening companies and working under different names then their registered name and provides misleading info on their invoices.
Very confusion I know, that’s exactly what they are meaning to do.
Furthermore, we are registered and trading under '247 London Locksmith LTD, and you used a company named "Top lock and key service LTD” which isn’t slightly similar.
All the best.
Hello. Not us. We are only available on 07770115580 and don’t charge anywhere near this ridicules charges.
For a letterbox lock change we charge £85-115 depending on location. No additional call-out fees or additional vat.
You can read my previous responses for more info.
Please call your bank and report this as a scum, they will refund you. Let me know if you need any estimate or a statement as this is happening to a lot of people.
All the best.
And p.s. appreciate if you can remove this and post it in the correct company you booked the job with. If you WhatsApp us your invoice I can help you locate them.
It’s a scam!! Do Not Call Them
I contacted this company for a locksmith to fix a back door leading to my garden. It wasn’t an emergency, yet they assured me the locksmith would arrive within 30 minutes. On the phone, no questions about the issue were asked, and their website clearly lists a £39 call-out fee.
When the locksmith arrived, I was shocked when he said the lock replacement would cost at least £200 just for the drill, plus additional charges for the lock itself. That’s outrageous! When I declined to proceed with such excessive costs, I was informed that I still had to pay a £59 call-out charge — much higher than what was advertised.
This feels like a bait-and-switch tactic, with misleading pricing and poor transparency. I would not recommend this service to anyone. Be cautious before using them!
2 januari 2025
Review zonder uitnodiging
Antwoord van 247 London Locksmith LTD
No us. Really a shame that you didn’t check what company you booked the service with before shaming us.
We are only available on 07770115580 so please check which company you booked with.
We always ask for a photo and give honest realistic quote and stick to it.
We don’t charge vat, call out fees and other scampish charges.
Don’t fall for £39 quotes online, no locksmith will come for that price, it’s too cheap, so a big red flag for you there.
Next time when booking a locksmith ask friends or family for recommendation, there are A-LOT of scammers online. All the best.
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