2BrightSparks Pte. Ltd. Reviews 

Necessary information:
Bought first PC in 1983. From MS-DOS to Windows 11, it's been my hobby and profession.

Those who live this journey know how important utility programs are to your daily IT operation. And since 2003 when it was launched and I chance-discovered it, SyncBack Pro has been a cornerstone of my backup strategy. And not just backup, but "data management" may be a better term. I run three desktops and two laptops (and heap of test physical and VM hosts) - with three NAS boxes. Naturally I share data across them, and SBP does that for me. (Yes, I use four cloud providers, and SBP also helps keep them honest).
Here's the thing: I use backup applications too, but proprietary backed-up data can never be as nimble and quick to recover with, as copied data. So all my hi-priority data gets the SBP treatment, and I can quote many instances of where it has proved a lifesaver.

This current review was triggered by a support request - and let me quickly say that over the years, SBP support has been so efficient, quick, smooth, that you almost forget how good it is. That's the best kind of support.
Before I stop, I must give SBP a plug in an unusual area because of the relevance here: My support request was not for a problem with backup, but because I find that I use it even for a non-backup, standard, copy operation - especially when the copy needs to be selective. I usually would PowerShell it - but SBP has a great UI, it allows a test "simulated copy", and it gives me a log report of the operation. In other words, it makes a great one-off Windows file copy utility.
(I had a question about filters, hence the support request, answered within hours)

I willingly accept that I am a SBP fanboy... umm.. fanman. But that is because it has hard-earned its spot in my very top utilities of the past four decades of PC-work.

Transferred to a new computer and expanded my use of Syncback Pro after many years on my old one. Excellent program, clear interface and great service when I messed up..

this software covers everything and really good!

The support had a great knowledge and a determination to help, I am grateful that we found the solution to my problem.

I recently asked a question via the 2BrightSparks portal and received a prompt reply that gave me the information I needed to do what I wanted to do with SyncBackPro.

I think that SyncBackPro is the best backup software for Windows out there.

There is no subscription (the software is one-time purchase style, with the option to buy an annual maintenance plan), it is rich of features and its help file contains everything to learn the usage of the software.

The support is very responsive.

Quick response from the support team and very helpful advice which corrected my configuration issue, thank-you to the team.

I have been using Syncback for many years and have always been very happy with it. I find it to be the best backup program for Windows and I use it for both my PCs and those of my clients. The free version has some limitations in its functionality but for home use it is fine. For office use it is much better to use the Pro version.
The assistance I asked for was about the possibility of sending logs via a personal Microsoft account. I had the answer and the resolution of the case in about an hour. So very quickly. Top Support!

Schnelle und kompetente Unterstützung mit viel Geduld und sehr freundlich.
Beste Empfehlung von mir was das Programm und den Service betrifft!

Very easy to use ! Great Support if you have any question !
I use the free version since many years and the Pro version since three years for my job.

Following a modification by Microsoft, an error arose with emailing log files in SyncBackPro software. I raised this with 2BrightSparks as a new issue and after supplying additional information to 2BrightSparks, a few days later, they sent me a Beta version of the software to trial a fix for the issue. I installed the trial version and it was successful and the error has gone.

I've been a customer of 2BrightSparks and have used SyncBack software for many years and have always found them to be extremely helpful.

Prompt response and to the point sollution

Probleme wurden gelöst. Prompter und fachlich fundierter Service

Yes. Great response.

Swapna provided support that was both deep to me on a particularly thorny issue. We had a number of back-and-for the over email and chat and I felt he was invested in solving my problem.

As a freelance, have been using this software for years and can't fault it. In addition, it's reasonably priced and the support is top-notch.

It is good to know that I have support out there when something goes wrong and that is what I had today.

Not only were they responding swiftly to my problem but they were very good about supply the simple solution.

Quick response
Knowledgeable response
informed response

Licence pro V9 achetée en 2020 et maintenant ne fonctionne plus avec google, erreur m'obligant à acheter la V11 pour que la sauvegarde cloud google continue de fonctionner. Pratique trompeuse, qui finalement revient à un abonnement annuel pour optimiser leur profits.

Fast response, real people, seem to know what they're doing!