Seems pretty easy to go through the process…got emails immediately…I will be satisfied if the final product can be seen and shows up at my door undamaged by Mother’s Day as I paid extra hoping it will... Toon meer
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Ordering was easy and I would have given 5 starts if it weren't for the fact that you can't view accessory descriptions. I have no idea if the base is AC or battery operated, and you have a choice of... Toon meer
Bedrijf heeft geantwoord
Not much space to write,but I'm trying to write 2 simple words. I contacted this studio for a gift idea. Mr. Jason,artist and customer service representative at 3D Crystal, made everything fantastic..... Toon meer
Bedrijf heeft geantwoord
I ordered this hear shaped etched image of my family together with a happy mothers day engraved on it and it arrived the next day. Was well worth it for an extra 12 bucks to get it done so quickly. I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
"We want the person who is giving our 3D Crystal as a gift, to be as excited about giving it, as the recipient will be about receiving it. And its my firm belief that when there's sincere, un-compromised focus on such a vision, revolutionary innovation is realized" Riyaz Datoo Founder & CEO
Contactgegevens
Verenigde Staten
- 1.800.990.4010
- 3d@3dcrystal.com
- 3dcrystal.com
4,8
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Was one of the coolest thing at PBX
Was one of the coolest thing at PBX, did a photo with my car. Thanks Ray
18 februari 2026
Antwoord van 3DCrystal.com
Awesome! We hope we get to help once more whether it is another car or image of loved ones you want to cherish.
— The 3DCrystal Team 💎
3S Crystal Outstanding!
The staff did an outstanding job helping me with converting two photos into one. Customer service throughout the entire process was top notch and the delivery was as promised. The final product that we received was truly magnificent! 3D Crystal thank you so much.
13 februari 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Thank you so much for your kind words. We’re so happy you loved the final crystal and that the process felt smooth from start to finish.
It truly means a lot that you trusted us with combining your photos. We appreciate you!
Antwoord van 3DCrystal.com
Thank you for the 5 stars. We’re so glad you had a great experience with our customer service team.
We really appreciate your support!
A Perfect Heart Felt Gift!
She is going to love it! It came out perfect guys thank you so much.🙏This is her favorite photo of her and her father who has passed away. I highly recommend to anyone looking for a heartfelt gift. Makes the perfect gift for an Anniversary, Birthday, or Christmas.
9 februari 2026
Antwoord van 3DCrystal.com
Hi Timothy,
Thank you so much for your kind words. We’re truly honored to have helped create something so meaningful for her.
It means a lot that you’d recommend us. We appreciate you!
Antwoord van 3DCrystal.com
Thank you for the awesome review. We’re so glad you loved the look and uniqueness of the crystal.
We really appreciate your support!
Antwoord van 3DCrystal.com
Thank you for the 5 stars. We’re so happy you were pleased with both the service and the product.
We truly appreciate it!
Staff love 3D Crystal etchings
We have ordered at least 4 etchings from 3D Crystal for our staff who have lost either pets, spouses etc. All of the staff have loved the etchings so much. It has become a tradition in our company when a staff member has a loss we get an etching done for them. Thank you 3D Crystal for your great service. Their delivery is right on time and the product is always quality plus.
17 februari 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Thank you so much for your continued trust in us. It truly means a lot that our crystals have become part of such a meaningful tradition within your company.
We’re grateful for your support and kind words about our service and quality.
Website seems pretty east to use and…
Website seems pretty east to use and configure. See how the product comes out!
16 februari 2026
Antwoord van 3DCrystal.com
Hi Frank,
Thank you for your review. We’re glad you found the website easy to use and configure.
We’re excited for you to receive your crystal and hope you love the final result!
Antwoord van 3DCrystal.com
Thank you so much for your kind words. We’re so happy everything was perfect and delivered quickly.
We truly appreciate your support!
Easy and nice
13 februari 2026
Antwoord van 3DCrystal.com
Thank you for your review. We’re glad you found the process easy and nice.
We appreciate you choosing 3D Crystal!
GREAT AND FAST SERVICE!
11 februari 2026
Antwoord van 3DCrystal.com
Hi Rafael ,
Thank you so much for your wonderful feedback! We’re so glad you’re happy with our service 😊
Easy to order and upload pictures fast…
Easy to order and upload pictures fast delivery service
8 februari 2026
Antwoord van 3DCrystal.com
Hi Tammy ,
We really appreciate your feedback! Glad to hear the ordering and photo upload were simple and the delivery was fast.
— The 3DCrystal Team 💎
Jason is as great to work with!
I wasn’t satisfied with my first order so I called to let them know. Jason my customer service representative agreed to remake the item at no charge to me! The item was remade and sent to me on time being as though it was a gift. I appreciate the customer service and the above services to make sure that I was satisfied.
2 februari 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Hi Terri ,
Thank you for your detailed feedback. We’re delighted that Jason and our team were able to remake your order and ensure it arrived on time. Your satisfaction is our priority, and your kind words motivate us to keep delivering excellent service.
— The 3DCrystal Team 💎
The only problem i had was to get the…
The only problem i had was to get the picture I wanted put in but i finaly figured it out i tried to send a message to the help button but it didnt help me
11 februari 2026
Antwoord van 3DCrystal.com
Thank you for your feedback, and we’re sorry for the trouble you had with uploading your picture.
If you need any help with future orders, you can give us a call at 1-800-990-4010, or reach out to our live chat agents — we’ll be happy to assist you!
very disappointed 90$ wasted on low…
very disappointed 90$ wasted on low quality... your system is awful you give the impression we will get highly visible product and that is not the case. I will not recommend and will voice my disappointement in every ad you post on facebook.
10 februari 2026
Antwoord van 3DCrystal.com
Hello Sylvia,
We're sorry to hear that you did not get the experience and product you deserve. We would love to hear more and lend you a hand.
Could you please speak to us by sharing images of what you received via email at 3D@3DCrystal.com?
We have dedicated agents that will not hesitate to provide you the undivided attention to your recent order. Please reach out and we would love to take a look at your order.
Thank you!
— The 3DCrystal Team 💎
I’m pleased with everything!
I’m pleased with everything. Got it practically in a day! The quality is on point. I was a bit skeptical at first I must admit however that was for no reason at all lol. I would recommend!
9 februari 2026
Antwoord van 3DCrystal.com
Hi Joel,
We’re so happy to hear you’re pleased with everything and that your order arrived so quickly. It’s completely natural to feel a little skeptical at first, especially when ordering something so unique, so we’re glad we were able to exceed your expectations.
Thank you for your recommendation and for giving us the opportunity to create something special for you.
— The 3DCrystal Team 💎
Ordering was easy
Ordering was easy. Maybe receive a higher rating when delivered Received item today. The quality & workmanship is unbelievable . Will order more in future
9 februari 2026
Antwoord van 3DCrystal.com
Hi Ron,
That is totally fair! Until the craftsmanship is truly in your hands, we want to make sure we obtain the most deserved ratings by then.
Should you have any questions or need help with anything, please feel free to give us a call or email us.
Hope you enjoy! 😊
— The 3DCrystal Team 💎
I’m a returning customer
I’m a returning customer
Quality is great , delivered before the estimated time .
Thanks for the good service.
17 januari 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Hello Nancy,
We truly appreciate you coming back to us again. It’s wonderful to hear you’re happy with the quality and that your order arrived even before the estimated time. Thank you for your continued trust and for your kind words about our service.
— The 3DCrystal Team 💎
Was surprised to receive my order (12…
Was surprised to receive my order (12 crystal cubes) two days after I ordered it. Beautiful packaging, outstanding quality, you deliver for sure!
6 februari 2026
Antwoord van 3DCrystal.com
Thank you for taking the time to share your experience. We’re delighted that the delivery exceeded expectations and that you’re happy with the quality and presentation of the crystal cubes. We appreciate your support and look forward to serving you again.
— The 3DCrystal Team 💎
After suffering a loss of a brother and…
After suffering a loss of a brother and not being able to get anything of his, this was our way to have a keepsake of him. The service was great and wow! The speed to get the items delivered was crazy fast - under 40 hours they were delivered and absolutely stunning! Pearl & Jason you are amazing!
5 februari 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Hi Kim,
Thank you for your beautiful review. We are deeply sorry for your loss and feel honored to have been part of creating a keepsake in your brother’s memory. We’re so glad you were happy with the quality and delivery, and we truly appreciate your trust.
— The 3DCrystal Team 💎
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