I purchased a 3D Crystal for my partner after his dad passed and we received it today and we absolutely love it. The team were so extremely helpful with my request and when I spoke to a team member, (... Toon meer
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Seems pretty easy to go through the process…got emails immediately…I will be satisfied if the final product can be seen and shows up at my door undamaged by Mother’s Day as I paid extra hoping it will... Toon meer
Not much space to write,but I'm trying to write 2 simple words. I contacted this studio for a gift idea. Mr. Jason,artist and customer service representative at 3D Crystal, made everything fantastic..... Toon meer
Bedrijf heeft geantwoord
I ordered this hear shaped etched image of my family together with a happy mothers day engraved on it and it arrived the next day. Was well worth it for an extra 12 bucks to get it done so quickly. I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
"We want the person who is giving our 3D Crystal as a gift, to be as excited about giving it, as the recipient will be about receiving it. And its my firm belief that when there's sincere, un-compromised focus on such a vision, revolutionary innovation is realized" Riyaz Datoo Founder & CEO
Contactgegevens
Verenigde Staten
- 1.800.990.4010
- 3d@3dcrystal.com
- 3dcrystal.com
4,8
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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I was impressed by the quality and…
I was impressed by the quality and precision of the machine.
Great value for any franchise and great for memories and gifting business
18 januari 2026
Antwoord van 3DCrystal.com
Hello Rossi,
This business runs farther than our website crystal gift designing services as we spearhead the laser engraving industry with our proudly presented Cockpit3D service which provides the ability to order raw materials, access software to do what we do, and machinery like you mentioned. We even provide a free trial period for those who are trying to dip into the industry at https://cockpit3d.com/.
Thanks for checking us out and leaving a heartfelt review to inspire those who want to join in on the laser fun.
— The 3DCrystal Team 💎
Antwoord van 3DCrystal.com
Hello Daniel,
It is beautiful to look at for sure! We make sure that the artists dedicate all their efforts to the minor details to ensure that your 3D art is a 1:1 reflection of your presented 2D image.
You can check out our Youtube Channel for more awesome topic such as our in-house built portable lasers at 3D Crystal on Youtube.
Thanks for the awesome review.
— The 3DCrystal Team 💎
Great service and product
The people are very helpful and the quality of their products is great
I ordered a keychain for my husband and he loves it ❤️
18 januari 2026
Antwoord van 3DCrystal.com
Hey Moazma,
We’re so happy to hear your husband loves his keychain ❤️ That’s wonderful to know. It also means a lot that you found our team helpful and the product quality great. Thank you for choosing us for such a thoughtful gift.
Valentines is just around the corner and we would love to assist you with making the perfect Valentines gift. Feel free to reach out to our team at 3D@3DCrystal.com.
— The 3DCrystal Team 💎
Antwoord van 3DCrystal.com
We are pleased to serve you on this lovely gift creation. Thank you so much for the kind words and we look forward to being of assistance once more in the near future.
— The 3DCrystal Team 💎
Very nice...
17 januari 2026
Antwoord van 3DCrystal.com
Hi there Jigesh,
We always strive to improve because the best is what everyone deserves from us. Should you need anything or have any questions, please do not hesitate to contact our dedicated customer service team.
Happy New Years to you!
— The 3DCrystal Team 💎
It's our 15th Crystal Wedding…
It's our 15th Crystal Wedding Anniversary. I wanted to get a special crystal gift to commemorate our special day. I am really pleased with the quality and craftsmanship of our Crystal 3-D product. I was impressed by how quickly we received our Crystal after placing the order. I would recommend your company without hesitation to all my family and friends. Thanks!
15 januari 2026
Antwoord van 3DCrystal.com
Hi Patrick,
Congratulations on your 15th Crystal Wedding Anniversary, what a beautiful milestone to celebrate. We’re so honored you chose one of our 3D crystals to commemorate such a special occasion. It’s wonderful to hear you were pleased with the quality, craftsmanship, and quick delivery.
Thank you for your heartfelt recommendation to your family and friends. We truly appreciate your trust and wish you many more happy years together.
— The 3DCrystal Team 💎
Great product
Great product, and great experience. We would recommend 💯 %.
17 januari 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Hi Scott,
Thanks for the wonderful words. The product is not the only aspect we value highly as your experience is very important to us too.
We hope to be of assistance to you once more in the near future.
— The 3DCrystal Team 💎
Antwoord van 3DCrystal.com
Hi Shalu,
We’re so glad to hear you had a great experience and that the precision of our work stood out to you. Thank you for taking the time to share your feedback, it truly means a lot to our team.
— The 3DCrystal Team 💎
I have never had such amazing customer…
I have never had such amazing customer service like I received ordering my crystal! I made an error and realized after I received it. Customer service talked me through options and offered me ideas to which the crystal looks absolutely perfect. I used a local company before and since they shut down I reached out to 3DCrystal. I definitely will continue to use this company and spread the word to others.
16 januari 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Hello Bekah,
Your comments truly mean so much to us. We’re incredibly glad our team was able to walk you through the options and help turn the situation into something you’re now absolutely happy with. Knowing the final crystal looks perfect to you is the best outcome we could hope for.
We also really appreciate you choosing us after your previous company closed, and it means a lot that you plan to continue with us and recommend us to others. I bet the agent who was assisting you is blushing right now at the sight of your kindness. Thank you for placing your trust in our team.
— The 3DCrystal Team 💎
Kat was very helpful with our chat
Kat was very helpful with our chat. Very easy to place an order.
16 januari 2026
Antwoord van 3DCrystal.com
Hi Shelley,
We’re so glad to hear Kat was helpful and made the ordering process easy for you. She’ll really appreciate your kind words. Thank you for taking the time to share your experience with us.
— The 3DCrystal Team 💎
I just received my order and it’s…
I just received my order and it’s absolutely beautiful
8 januari 2026
Antwoord van 3DCrystal.com
Hello Lieselotte,
Beauty is to the eyes of the beholder and we are thrilled to hear that you found your perfect crystal shape.
We’re so happy to hear your order arrived and that you find it absolutely beautiful. That truly means a lot to our team. Thank you for choosing us, and we hope it brings you joy for years to come.
— The 3DCrystal Team 💎
This is the second crystal I’ve…
This is the second crystal I’ve ordered, the first was nicely done very satisfied and my recent order I haven’t received yet, but the ordering process was very straightforward and thorough
15 januari 2026
Antwoord van 3DCrystal.com
We truly appreciate your continued support and are so glad to hear your first crystal left you very satisfied. It’s great to know the ordering process for your recent piece felt straightforward and thorough as well. We’re looking forward to your new crystal arriving soon and hope it impresses you just as much.
Our team would love to lend you a hand with our excellent customer service agents should you need another gift. Feel free to reach out to us at 3D@3DCrystal.com.
— The 3DCrystal Team 💎
Purchased as a Valentines present for…
Purchased as a Valentines present for my partner. When it arrived I was speechless. It was beautiful, great quality and everything I wanted and more. Highly recommend as stunning keepsake forever ❤️❤️❤️
15 januari 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Hello Debbie,
Love is in the air! We are grateful that you chose us as your special gift for someone who means the world to you. Knowing the crystal left you speechless and was everything you hoped for truly means a lot to our team. It’s wonderful that it will be a keepsake you and your partner can treasure for years to come.
Thank you so much for your kind recommendation and for choosing us for something so meaningful. ❤️
— The 3DCrystal Team 💎
speedy service
14 januari 2026
Antwoord van 3DCrystal.com
Thank you for the compliments on the service! With great speed of service is matched with excellence in craftsmanship.
Please do not hesitate to reach out to our team in the near future for personal gifts or awards in the future. 🙂
I have purchased your products before…
I have purchased your products before and they have turned out very nice. My complaint is with the website. I had a lot of trouble adding text and the background to the crystal. When editing the photo, I was hardly able to scroll to the buttons, such as Save & Close or Add Text. I tried switching browsers without much success. You might want to look into that.
13 januari 2026
Antwoord van 3DCrystal.com
Hello John,
Thank you for your honest opinion on the product received. We take delicate care into the craftsmanship of personalized gifts and so we know how important these images mean to you.
It is very rare for the website to experience these kinds of technical issues. If it is regarding the speed or the buttons lagging out, we strongly recommend clearing your cache if you have not done so in a while. Or you can also use another device like a desktop if you have one accessible.
Just a reminder that we have a dedicated team of customer agents who are ready to lend a hand. Please do not hesitate to reach out.
Thank you again John!
— The 3DCrystal Team 💎
Product was a beautiful rendering of…
Product was a beautiful rendering of the original photo and was delivered on time. Craftsmanship is excellent.
4 januari 2026
Antwoord van 3DCrystal.com
Hello Christopher,
We are proud to present to you a 3DCrystal gift that is meant to last forever. Engineered by our in-house made software, Cockpit3D, we have also pushed out complimentary (and unlimited) self-served digital previews before you proceed with your order.
If you need additional help, you can always find it by phone, chat, or email.
Thank you for choosing us and we look forward to being a part of your gift making journey once more.
— The 3DCrystal Team 💎
Amzing experience with Ryiaz
Amzing experience with Ryiaz. 2nd to NONE. This operation is mind blowing.
13 januari 2026
Antwoord van 3DCrystal.com
Hello Raj,
It is certainly a pleasure to converse with you. As you may have heard about the programs, we are only at the beginning.
Looking forward to the days to come in this year on our ventures. Our dedicated team here is ready to support you at all times.
— The 3DCrystal Team 💎
Key chain was a gift. The person loved it
The key chain arrived just like the picture online and shipping was quick. Unfortunately it had shattered. I reached out to the customer service and they responded back quickly with options. I reorder another one with their help and the shipping was quick on that as well. The product and customer service is a 5 out of a 5. I will use them in the future and recommend to family and friends.
3 januari 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Hi NaKeia,
We really appreciate you taking the time to share your experience. Our team is very strict on quality control phases before sending them. While we’re truly sorry the first keychain arrived shattered, we’re glad our team was able to respond quickly, offer solutions, and help get a replacement to you without delay. It’s great to hear the new one arrived quickly and just as expected.
Your kind words about both our product and customer service mean a lot to us, and we’re thankful for your trust, future support, and recommendation to your family and friends.
— The 3DCrystal Team 💎
Beautiful piece
Beautiful piece, it really was a very good choice to do this with you guys.
4 januari 2026
Antwoord van 3DCrystal.com
Hello Emily,
3DCrystal is pleased to present to you our greatest work. Thank you for your compliment and it gives us the strength to continue doing our best.
— The 3DCrystal Team 💎
The crystal was beautiful
The crystal was beautiful. The picture was so true to the photo I sent. The time frame of the delivery was amazingly fast.
12 januari 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Hope you are well Jill. 🙂
We’re so glad to hear the crystal turned out beautifully and that the image stayed true to your original photo. It’s also wonderful to know the delivery arrived so quickly and met your expectations. Thank you for sharing your experience with us.
— The 3DCrystal Team 💎
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