I had payl hayward in bristol was the easiest instructor tonget along sith . I have learnt well from him couldnt of asked for a better instructor and will be recommending him for everyone . Got mr a p... Toon meer
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I did my course in Norwich, Leon was my driving instructor. He was so incredibly helpful! I had no previous driving experience in a car and he made me feel so comfortable. He adapted his teaching to f... Toon meer
Bedrijf heeft geantwoord
Excellent instructor – highly recommend Mo! I can’t thank Mo enough for all his help and support throughout my 5-day intensive driving course. He was patient, professional, friendly and made su... Toon meer
Bedrijf heeft geantwoord
I had my 5days course (automatic) from 12 to 17 October, and successfully have passed my theory test 17.10. I had't been touched a steering wheel in my 50years life, but after 4 days of practice I ca... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
We provide an intensive 5-day driving courses that will prepare you for both your DVSA theory and practical tests. Our focus is on delivering high-quality, affordable tuition in a supportive environment, helping you build the skills and confidence to become a safe, capable driver.
Contactgegevens
Verenigd Koninkrijk
- 01603616909
- customerservices@5day.co.uk
- 5day.co.uk
4,6
Uitstekend
1K reviews
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An absolute joke, avoid at all costs
I'm writing this nearly two months after my lessons. So I got told they'd help book a test, I done my lessons nearly a month and a half ago and not heard a thing. I was told that when that time comes I'd have my driving instructor for an hour before the test, turns out it's only half an hour. I haven't heard a word from anyone since doing my lessons. They then decided to wait two weeks before telling to start looking at cancellation websites and apps. You pay £1500 and all you get is 20 hours worth of lessons, and they have the cheek to then expect you to pay another £62 for the test. I've messaged my instructor three times for his driving instructor reference number so I don't double book him, he hasn't even read the messages. I will be seeking legal advice and I will also be getting in touch with trading standards because they have literally done nothing they advertise. Avoid this lot like the plague because they're about as much use as an ashtray on the back of a motorbike. If they actually bother to read this I hope they understand how much they're taking the piss
9 oktober 2025
Review zonder uitnodiging
Antwoord van 5Day
We are disappointed to read your comments and would like to clarify several inaccuracies.
All students are informed at the time of booking that the DVSA driving test fee (£62) is a government charge and therefore not included in the lesson package.
As a goodwill gesture, we offer assistance with booking the driving test as a complimentary service for our learners. The correct link for this complimentary test booking was emailed to you on the Friday prior to your course week. Unfortunately, as the correct link was not used, the complimentary booking service did not apply in this instance.
The duration of the pre-test warm-up session is confirmed during the booking process and while we always endeavour to help students find earlier test dates, this is not always possible as all availability is controlled by the DVSA.
At no point have we been contacted directly by you regarding these concerns. Had we been made aware, we would have been more than happy to assist and clarify any misunderstandings.
We would still very much like to hear from you so that we can discuss your experience in more detail and address any outstanding issues. Please contact us at customerservices@5day.co.uk
We take all feedback seriously and remain committed to providing clear communication, professional instruction and a fair service to all learners.
However, it is also important that public feedback accurately reflects the facts of the service provided.
The 5Day Team
Was so nervous on my 1st couple of…
Was so nervous on my 1st couple of days, Leon chapmen my 5day driving instructor was reassuring and installed confidence in me as the week went on little by little. How ever some days I came away knowing more information on him then the driving. His resources (a paper booklet) made the experience feel cheap.
3 oktober 2025
Review zonder uitnodiging
Antwoord van 5Day
Thank you for sharing your feedback Emily.
We’re pleased to hear that Leon helped you gain confidence during your course, though we regret that certain aspects, such as the learning materials, did not meet your expectations.
It’s concerning that these points were not raised with our customer service team or reflected in your daily surveys, as these channels are in place to resolve issues promptly.
Please contact us at customerservices@5day.co.uk so we can review this matter further.
The 5Day Team
Would definitely recommend!!
I had Alan as my driving instructor and he was and is amazing!! So helpful and made my experience less scary than I thought it would be!!
I had Phil for my theory classes and he was amazing aswell. I passed on the Friday and his course helped so much!
I would recommend this to anyone looking to drive!
29 september 2025
Review zonder uitnodiging
Antwoord van 5Day
Thank you so much for your lovely feedback Abi!
We’re so happy to hear that Alan and Phil made your driving and theory experiences so positive. It’s great to know you felt supported and confident throughout your journey and congratulations on passing! 🎉
We really appreciate your recommendation and wish you all the best on the road ahead! 🚗💨
The 5Day Team
I have just finished my 5day week…
I have just finished my 5day week learning course, I loved it. By the end of the week I was confident and positive with my knowledge to drive on the road. All my questions were answered and got the support i needed. Just waiting on a practical test now.
4 oktober 2025
Review zonder uitnodiging
Antwoord van 5Day
Thank you for taking the time to share your feedback Peonie.
We’re so pleased to hear that you enjoyed your 5Day course and that you now feel confident and well-prepared for your practical driving test.
It’s great to know our team was able to provide the support and guidance you needed throughout your training.
We wish you every success with your upcoming test. 🤞🍀
The 5Day Team
Great experience with 5day
I would just like to thank 5day (Leeds) for making everything so smooth from start to finish. Both the training for my theory test and my practical driving lessons allowed me to pass my theory after 4 days and got me ready to take my practical test. Big thank you to Chris Allen and Shaheen my 5day teachers and instructor. Jermaine
3 oktober 2025
Review zonder uitnodiging
Antwoord van 5Day
Thank you, Jermaine, for taking the time to share your experience.
We’re delighted to hear that you found the process smooth from start to finish and that both your theory and practical training helped you feel fully prepared.
It’s great to know that Chris and Shaheen provided the support and instruction you needed.
Congratulations on passing your theory test and we wish you the very best of luck with your practical test.
The 5Day Team
The 5day course is one that I have…
The 5day course is one that I have found very beneficial, James from Peterborough is a kind instructor who will push you to be the best you possibly can be and will build your confidence, his lessons are tailored so that you dont stay on one activity for too long and your are constantly trying new things and improving.
I find this course more beneficial than regular lessons and cannot recommend enough.
3 oktober 2025
Review zonder uitnodiging
Antwoord van 5Day
Thank you for sharing your feedback Isaac.
We’re very pleased to hear that you found the 5Day course so beneficial and that your experience with James in Peterborough was positive and confidence-building.
It’s great to know his tailored approach and varied lessons helped you progress and improve throughout your training.
We truly appreciate your recommendation and wish you every success as you continue your driving journey.
The 5Day Team
I have just finished my 5 day course…
I have just finished my 5 day course with James from Peterborough, definitely the best instructor I’ve had by far. Before this course I was learning automatic and was not progressing due to my old instructor, I never really got to go on main roads etc. I was quite nervous going from automatic to manual but it was definitely a good choice, I have learnt so much. James was always very calm and good at explaining everything not once did I feel panicked or overwhelmed although I sadly finished the course not being test ready I have learned so much more than I ever did all those months I had my old instructor(private not to do with 5day) hopefully i will be very soon with a couple more lessons and some more practice!
22 september 2025
Review zonder uitnodiging
Antwoord van 5Day
Thank you for sharing your experience Jessica!
We’re so pleased to hear that your 5Day course with James in Peterborough was such a positive and valuable experience. It’s great to know his calm approach and clear explanations helped you feel confident transitioning from automatic to manual driving.
Even though you’re not quite test-ready yet, it’s fantastic that you’ve made such strong progress in a short time!
We wish you the very best as you continue your lessons and move closer to your practical test.
The 5Day Team
Excellent teacher!
Alan at the Manchester 5 Say is a truly great teacher. His calm and patient approach made every lesson enjoyable and stress free. He explained things clearly, gave helpful feedback and always made sure I felt safe and confident behind the wheel. Thanks to his guidance I improved quickly and passed my test with ease. I couldn’t have asked for a better instructor!
21 juli 2025
Review zonder uitnodiging
Antwoord van 5Day
Thank you so much for your great feedback Liz!
We’re so pleased to hear that Alan’s calm and supportive teaching style made your lessons enjoyable and stress-free. Helping our learners feel safe, confident and well-prepared is exactly what we aim for!
Congratulations on passing your test – we’re so pleased for you and wish you many safe and happy miles ahead!
The 5Day Team
Did my course in Norwich with Leon and…
Did my course in Norwich with Leon and had such a good experience. He helped to build my confidence in driving and made me feel at ease during my lessons. I was able to pass my test with confidence with his help
24 september 2025
Review zonder uitnodiging
Antwoord van 5Day
Thank you for sharing your lovely feedback Molly!
We’re so pleased to hear that Leon helped you feel confident and at ease during your lessons.
Supporting our learners to build confidence and enjoy their driving journey is exactly what we aim for with each one of our learners!
Congratulations on passing your test – we wish you many safe and happy miles on the road ahead!
The 5Day Team
James from Peterborough
I was learning to drive with james from Peterborough, he was very patient and calm and helped me gain more confidence and skill on the roads, his teaching style is very casual and takes the anxiety and pressure away from learning how to drive, would definitely reccomend
19 september 2025
Review zonder uitnodiging
Antwoord van 5Day
Thank you so much for your great review Hayden!
We’re really glad to hear that James’ calm and patient style helped you feel more confident on the road. Learning to drive can feel stressful, so it’s great to know his relaxed approach made things easier for you.
Wishing you all the best as you continue your driving journey and thanks again for recommending us!
The 5Day Team
5Day Norwich
I completed my driving course with Leon in Norwich. Definitely would recommend, top bloke and brilliant teacher. Gave very clear and concise instructions and was really patient. 10/10.
12 september 2025
Review zonder uitnodiging
Antwoord van 5Day
Thank you so much for your kind words and recommendation Buddy!
We’re delighted to hear you had such a positive experience learning with Leon. His patience and clear instruction are exactly what we aim to provide for every learner.
Best of luck for your driving test! 🚗✨
The 5Day Team
Driving experience with Rob Harris
This week I did my course with Rob in Bristol, he was amazing and very friendly. he has a lot of patience and I have learnt a lot and he has brought out a lot of confidence in my driving and now I am ready to do my test !
8 september 2025
Review zonder uitnodiging
Antwoord van 5Day
Thank you so much for your kind words Jade!
We’re so pleased to hear you had such a great experience with Rob – he really does have a gift for putting learners at ease.
It’s fantastic that you’re feeling confident and ready for your test now. We’ll be cheering you on – you’ve got this! 🚘✨
The 5Day Team
5day Peterborough
James from Peterborough was brilliant, explained things so well. Always had an answer to your question, would highly recommend
8 september 2025
Review zonder uitnodiging
Antwoord van 5Day
Thank you for your kind feedback Benji.
We’re so pleased to hear that James at our Peterborough branch was able to explain everything clearly and provide the support you needed throughout your course. We’ll be sure to share your comments with him.
Your recommendation means a lot to us and we wish you every success with your driving journey ahead.
The 5Day Team
Went on an intensive course with James…
Went on an intensive course with James from Peterborough and if you get a 5 day course with him you’re onto a winner. Really enjoyed my week with him, very calm and taught me from a complete beginner to be able to operate a v vehicle on my own without any assistance.
James is a lovely bloke, would highly recommend to anyone looking to learn to drive. Never doesn’t have an answer to any question you ask him. Always encouraged me to push on even when I wasn’t as confident. Best driving instructor I’ve been with.
5 september 2025
Review zonder uitnodiging
Antwoord van 5Day
Thank you so much for taking the time to share your feedback Olly!
We’re so pleased to hear you enjoyed your course with James and that he was able to build your skills and confidence from the very beginning.
James takes great pride in making sure every learner feels supported and it’s great to know his calm approach and encouragement made such a difference for you.
We’ll be sure to pass on your kind words to him – he’ll be thrilled!
Congratulations on your progress and we wish you all the very best on the road ahead. 🚗💨
The 5Day Team
5 day intensive course
Completed my 5 day course with the driving instructor Leon. Would definitely recommend Leon when it comes to being a driving instructor. For many reasons, one that stood out for me was, when coming to making a mistake he would talk me thought it, loop around and do it multiple times until i was comfortable and understood. Also Leon made me feel comfortable in the car, and was very friendly and had some good laughs.
5 september 2025
Review zonder uitnodiging
Antwoord van 5Day
Thank you for your fantastic review Luke!
We’re so pleased to hear you had such a positive experience with Leon during your 5Day course.
His patient approach and ability to turn mistakes into valuable learning opportunities really do make a difference and it’s great to know he helped you feel both comfortable and confident behind the wheel.
We’ll be sure to share your feedback with Leon – he’ll be delighted.
Wishing you all the best with your driving journey ahead! 🚗💨
The 5Day Team
Do not waste your money – very poor experience…
I spent £1,308.00 on the 5Day course, and right from the start I was disappointed. On the first day, the instructor running the theory class turned up late and had an unprofessional attitude. When I pointed out that he should arrive before paying customers, his response was, “I get paid by 5Day, not you.” Very rude.
My practical lessons with Mark initially went well, and I did pass my theory. At the end of the course, Mark said I’d only need 2–3 extra lessons to improve on roundabouts. I booked my own private instructor, who then told me that 5Day had rushed my training and advised me never to use them again, as they “just take your money.”
Part of the package includes a free refresher/assessment lesson with your 5Day instructor. I requested mine with Mark, but he ignored my messages for days (he was on holiday, but hadn’t replied even before then). When I phoned 5Day for help, the response was, “Well, he’s entitled to a holiday – we can’t force him to reply.”
When Mark eventually got back to me, the date and time he offered clashed with my work. After I asked for alternatives, I was ignored again – messages left on read with no response. I had to pay another private instructor for what should have been a free lesson. Later, Mark even suggested I could book another lesson, but only if I paid – making it clear he wasn’t interested in helping unless money was involved.
I also asked 5Day if I could switch instructors, but was told Mark was the only automatic instructor “local” to Chelmsford – which is not at all local to Felixstowe.
The reality is this: you’ll likely end up paying extra for private lessons anyway, as the 5Day instructors seem rushed, unmotivated, and uninterested in doing anything beyond what directly earns them money. I have call logs and message proof of all this, so this is not a fake review – 5Day can verify my repeated attempts to get support.
In short: don’t waste your money. The service is poor, the instructors unprofessional, and you’ll end up paying twice for lessons.
3 september 2024
Review zonder uitnodiging
Antwoord van 5Day
We are somewhat perplexed as to why this review has been submitted Jada.
According to our records, you successfully completed your 5Day course and passed your driving test on your very first attempt in December 2024 – almost a year ago.
Given this outcome, it is difficult to reconcile the comments made here with the fact that the programme clearly achieved its intended result.
While we accept that no training provider is entirely beyond critique, the purpose of the course is to prepare pupils to pass their driving test and in your case this was achieved successfully and without delay.
Furthermore, we note that this review has been left many months after your course and successful test pass, which does raise questions over the accuracy and relevance of the timeline described.
If there are any specific matters you still wish to raise with us formally, we would encourage you to contact our office directly so they can be addressed in the appropriate manner.
The 5Day Team
I had a 5day course in Sidcup
I had a 5day course in Sidcup. The course was great and I enjoyed it, my instructor was good. But 5 day people on the phone are rude! Personally I would find yourself a test, possibly booking this before you do the course! I waited 11 months for them to find me a test! And after 9 months they then decided to tell me that I could have found one myself, which if I knew I would have done it months before my first test! I failed first time because I had waited so long. And after that I then found a second test quicker myself! They told me after the course it wouldn’t take long, 12 weeks longest, well complete lie! Was on the list for way too long than expected. They should have informed me about finding a test myself to start with. They wasn’t helpful, very rude on the phone and didn’t really care either. It’s great to spend all that money on the course, but to carry on spending more a year or more later is not what I expected. Personally I would have just done lessons every week if I known they'd taken that long to get me a test. So my advice is find a test yourself before taking the course, don’t bother with them to find a test! Bad customer service.
28 augustus 2025
Review zonder uitnodiging
Antwoord van 5Day
Thank you for your feedback Jaime.
We are pleased to hear that you enjoyed the course itself and had a positive experience with your instructor.
We are, however, sorry to read of your disappointment with the test booking process.
Unfortunately, driving test availability is entirely controlled by the DVSA and over the past five years, since the Covid-19 pandemic, the nationwide backlog has caused significant delays well beyond the 12-week guideline that normally applies. While our booking team does their best to secure earlier cancellations, these delays are not something we can directly control.
We always advise pupils that they are welcome to search for earlier test slots themselves alongside our efforts and we are sorry if this was not made clear to you at the outset.
Your comments will be reviewed internally so we can ensure that future communication is as clear and supportive as possible.
We’re glad you found a test date that suited you and wish you every success with your continued driving journey.
The 5Day Team
Personally I had a great experience…
Personally I had a great experience with a helpful lnstructor, I would highly recommend
1 augustus 2025
Review zonder uitnodiging
Antwoord van 5Day
Thank you so much for your kind words James!
We're so pleased to hear that you had a great experience with your instructor and found them helpful.
And a huge congratulations on passing your driving test first time – that’s an amazing achievement! We’re so proud to have been part of your journey.
Your recommendation means a lot to us and we wish you all the best on the road ahead! 🚗💨
The 5Day Team
Norwich 5day
I completed the Norwich 5 day and was very fortunate to have Leon as my instructor. His patience and calm guidance helped me to gain confidence and although I was not test ready by the end of the week, being a fairly anxious beginner, Leon has helped me to feel reassured that the end is in sight and I will still be able to pass quicker than I would have done without the intensive course. I would recommend the 5day course but be prepared to plan for extra lessons after the five days. I was very lucky to have such a supportive instructor!
18 augustus 2025
Review zonder uitnodiging
Antwoord van 5Day
Thank you for taking the time to leave such a thoughtful review Hannah!
We're so pleased to hear that your experience with the 5Day Norwich course and especially with Leon was a positive one.
Everyone learns differently and some people benefit from a little extra time after the course.
We’re so glad that Leon’s calm, patient approach helped you build both your skills and your confidence. It's great to know he made you feel supported throughout the process and that you now feel reassured and motivated to continue your journey.
We'll be cheering you on as you work towards your test - you’re clearly on the right path!
Thank you again for your kind words and recommendation.
The 5Day Team
I used 5 day Norwich
I used 5 day Norwich. My instructor was called Roy who 5 day should be very proud to have as one of their instructors. Throughout my process Roy showed me nothing but professionalism, he pushed me to achieve the best of my ability whilst always making me feel calm and so comfortable. His techniques to help make driving feel easier for me were just amazing. I’m so grateful I have now passed my test with only 1 minor due to his talented skills in driving and teaching.
I’ll never forget all the laughs and wonderful convos we had together.
Thank you 5 day, but most importantly thank you to my amazing instructor Roy, I’ll never forget you!
Many thanks,
Gemma S.
26 augustus 2025
Review zonder uitnodiging
Antwoord van 5Day
Thank you so much for your wonderful review Gemma!
We're so pleased to hear about your positive experience with us at 5Day Norwich and especially with Roy as your instructor. It's clear he made a lasting impact and we couldn’t be prouder to have him as part of our team.
His dedication, patience and effective teaching methods are exactly what we strive to offer every student and your feedback truly reflects that.
Congratulations on passing your test with just one minor! What an incredible achievement!
We're so glad we could be part of your journey and that Roy helped make it such a memorable and enjoyable one.
Wishing you many safe and happy miles ahead 🚗💨
The 5Day Team
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