5gringos.com Reviews 139

È più di una settimana che aspetto un prelievo da 500€ e ancora non hanno pagato. La loro assistenza fatta di robot dice sempre le stesse cose, sono messaggi incollati. Non giocateci.

Se pagano cambierò la recensione
Aggiornamento al 30–10-25: ancora non pagano
Aggiornamento al 31-10-25: dopo che li ho tartassati per giorni interi e avendo detto che avevo fatto una brutta recensione qui sopra mi hanno subito accreditato il prelievo, ma resta il fatto che stanno distrutti. Io non ci giocherò più.

idk why people keep saying this is scam is the best casino with huge win rate bonuses and withdrawals are in time always you just need to be patient and let the team do their job for me was sceptical about the withdrawal i was make 2 times before in playid but never wait for them ti procces because of rewiew i was frustrated and cancelled but i chose to not trust rewiew and wait 3 days for first time and money come without any problem and now i feel bad for all that withdrawals i cancelled because of rewiew now i texted this rewiew for other players you just need to be patient and everything will be fine

I only give it a one because I have to give it something. This place is untrustworthy, and should never be considered for wasting one's hard earned money in. I got some free spins on big bass splash. And low and behold I win $50. It instantly disappears. I get all the relevant bet history in photos, proving in un mistakable screenshots that the money disappeared from my account unfairly. I speak to easily half a dozen chat ops who all promise the same thing. That the "relevant dept" contact me very soon. Days go by, don't hear a peep. They blatantly lie to get out of a measly $50 win, can you imagine what would happen with the jackpot!!! Anyway days of my life I'll never get back chasing them purely out of principal, all I can suggest is you don't make the same mistakes as I did in stepping foot in this scam site. I can promise you, all the others that sound better and more like a proper casino.... are just that, better and more like a real one. 5Gringos are just scum bag con artists trying to steal your money!

Dont ever play on this site!!!! I asked my withdrawal on a tuesday morning, now its friday night and nothing has been processed, they told i was top priority, that my processing was in its final stages, all of that on Wednesday. Now im friday night and nothing is completed. So ill probably have to wait 7 whole says just for them to process it (not even in my bank account yet). They will tell you different b*llcrap like they aim to do it as soon as possible, lying like telling you youre top priority. But at the end of the day they hold your money for a long time so you can cancel it and put it back on ther site!!! I repeat do not play on their website, its nearly a scam

Es una estafa! Llevo esperando el retiro ya 4 días, la solicitud sigue en el mismo estado, hablo con los asistentes y no soluciona absolutamente nada. Muy decepcionado la verdad.

Ho caricato diverse volte denaro per giocare su questo sito senza riscontrare nessun tipo di problema, con la mia VISA, qualche secondo e mi venivano accreditati. Caso “ strano”, L unica volta che vinco ( 500€) non mi vengono pagati ed è tutto in stallo da giorni in attesa di verifiche. Tutto questo mi sembra molto sleale ed ingiusto Saró pronta a cambiare la mia recensione da negativa a positiva nel momento in cui vedrò la mia vincita accreditata sulla mia carta, ma ho poche speranze. Se non verrò pagata divulgherò queste informazioni sia sui social media che alle autorità competenti.

Follow up to my original review
Although I had copies the chat transcripts, gringos tried to tell the platform that I was completing an offer for that my account didn't exist. Then my account was really closed by these guys and still hadn't gotten my money. I made my first review in January 2024, they replied to it September 2025.
It took months to get my money from them. And due to exchange rate flux and fees I lost about 50$ usd at the time $78 cad. However they always maintained i never had an account when the service i used tried confirm validation so they could pay me. Lost another $30 usd $48 cad. Meaning this company still owes me, $126 cad. My earnings should have been paid at the time of the the exchange rate within a few days.Not months because I had to wait on their attempts at deceptiveness, and they should pay me for the forty eight dollars that I lost.Because they lied to free cash.com. all and all i had the worst experience dealing with this casino ever. Their customer service is rude.
Dishonest, And all around a joke

Update as an answer to the latest reply,
Dear 5Gringos.com it has been over a year.
Your chat support can not tell there foot from there nose, I argued for over a month. When I said that, I would report you to the gaming commission, you closed my account. I have absolutely zero trust in you. Your a scam casino. You even convinced me that there was a glitch and that I needed to make another deposit to trigger the withdrawal of funds. I actually believed this could have been the case and made a deposit. Only to get told afterwards, but i had to wager and spend the deposit to be able to take out any money. And I did, and I want more money. And still wasn't able to withdraw. I kept getting told that somebody from the back office would call me in twenty four hours. I heard the same story for a month before.I warned that I would call the gaming commission. And wouldn't you know it. You closed my account. And kept my money!
I have neither the patients or stamina to deal with a bunch of crooks.

Atendente Cristian muito bom no que faz ,ótimo e educado .

Buena pagina de apuestas y muy buena atencion al cliente gracias a Sara!!

Don't waste your money playing at this site. The payout is extremely slow. Each customer service rep gives you a different excuse. I've been waiting 4 days now and still haven't been paid. Plus, they push your waiting period to the weekend and then tell you they don't process weekends to make you wait two extra days! I submitted my withdrawal on a Tuesday and am still waiting.

Abzocker Achtung!

Sito eccellente, consigliato secondo me il migliore di quelli che ho provato perché Serio e prelievi veloci

Absolutely diabolical company. I won a sum of $2400 tried to withdraw and was told 800 a day.. no problem there. The problem started when my withdrawal request have been cancelled numerous times with no reason why. Chat messages not answered or cut off and generic emails with no info when the cancellation happens. No reply to my emails to the finance team either. Now after 2 weeks one payment was made to me the other two again cancelled. This has now happened roughly 5 times with nothing but false promises it will get paid. Each withdrawal request taking days to come back as cancelled. Will be seeking legal advice if they get cancelled once more. I use the same bank every time, if one withdrawal can work so should the rest!

L' esperienza è soggettiva, io mi sono trovato bene. Buona assistenza

Casinò eccezionale assistenza via chat sempre disponibile e professionale

Assistenza top, subito disponibili, ho parlato con Gianni e ha risposto subito alle mie domande

I was testing out the site and one of the most important parts of a gambling site, is their withdrawal times. It took 9 full days to fulfill my Litecoin withdrawal. I initiated the withdrawal on July 1st, and received it today on July 10th.

Support aren't helpful at all and clearly re-use the same QuickReply's

I wouldn't recommend playing on this site, they're bound to exit scam at some point.

Mir gefällt besonders, wie einfach die Website zu bedienen ist, vor allem mit den dunklen Farbtönen. Das ist angenehm für die Augen und ideal für Anfänger wie mich. Ich wünschte nur, es gäbe mehr Live-Spiele.