After waiting all afternoon, the technician finally arrived. Within five minutes he diagnosed the problem and explained the reasons why I had called Access Doors. Our doors were installed around 201... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
A very efficient, reliable, honest company. Lewis came to survey the property and was very knowledgeable and was great in giving advise and running through all the awnings. Once ordered Access Awning... Toon meer
Bedrijf heeft geantwoord
I needed to replace motor of Access roller garage door which had given me sterling service for over 20 years. After considering the options and warranty terms I opted for replacement and a new Seceu... Toon meer
Bedrijf heeft geantwoord
Superb German Quality Garage doors of the colour of your choice! The mechanism is so smooth, wireless remotes work perfectly and the garage was converted into a near sealed area by experts in a few ho... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Access Garage Doors Ltd.
Geschreven door het bedrijf
Since 1976, Access Garage Doors has helped homeowners throughout London and the South East of England improve, secure and enhance their properties with quality home improvement products and expert installation services.
With over 50 years in business, we specialise in the supply, installation, repair and automation of top quality garage doors, including up and over, sectional, roller, side-hinged and bespoke garage door solutions. We also offer enviable entrance doors, award-winning awnings, designer pergolas and other premium products designed to make homes more attractive, practical and secure.
Our experienced teams work with leading UK and European manufacturers, giving customers access to a wide choice of styles, finishes, colours, security features, insulation options and automation systems. Whether you are looking to improve kerb appeal, increase security, make daily use easier with remote control operation, improve thermal performance or find a solution that suits a specific budget, we aim to offer clear advice and dependable service from start to finish.
We provide professional surveys, expert installation, reliable repair services and helpful aftercare through our local branches across the South East.
We offer FREE SURVEYS on all new installations, giving you the opportunity to discuss your requirements directly with an expert in the comfort of your own home.
FREE SURVEYS ON ALL NEW INSTALLATIONS
Geschreven door het bedrijf
- Get help choosing your new home improvement solution by one of our experts, at the comfort of your home.
- Book a Free, No Obligation Survey and one of our experts will assess your property, discuss your requirements and offer the best possible or a variety of solutions.
Contactgegevens
Genesis House, Priestley Way, RH10 9PR, Crawley, Verenigd Koninkrijk
- 0800 716 569
- info@accessgaragedoors.com
- accessgaragedoors.com
4,8
Uitstekend
737 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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they responded to my enquiry and…
they responded to my enquiry and serviced the garage door
23 september 2026
Antwoord van Access Garage Doors Ltd.
Hi Mrs Campbell, thank you for taking the time to leave us a review. We’re pleased we could help and really appreciate your feedback. Thank you for choosing Access Garage Doors.
Excellent Experience
I needed to have the garage door replaced on my elderly mother's home. After looking through their reviews, and receiving a very professional, well structed quote, I selected Access Garage Doors to complete the work. As I don't live near to my mother, I was happy that the quote described in great detail the work that would be carried out, the roles and responsibilities, and the payment structure really clearly. The quote was created by Keith Castell, and the feedback from my mother was that Keith listened to her intently, gave my mother advice on the additional work that was required, and at no point did she feel under any pressure. For example, I knew that the garage door grame needed attention, and Keith ensured that work was undertaken, specifically calling it out in the list of works. When my mother sent me photos of the garage door, it looked transformed and she is extremely happy with the door and how the fitting went. A few weeks in, and there's no problem with the door or its fitting. Payments were handled by Kelly Jones who, on the one time I needed to speak to her, was extremely friendly and really interested how the fitting had gone, and happy that my mother was happy. From beginning to end Access Garage Doors demontrated that everyone in the business is focussed on ensurning that customers get the right product, but also have the right experience. As a son who isn't able to be there all of the time, finding a business that you can trust and rely upon is really important and very much worth calling out. So I can say in all confidence that if you're considering using Access Garage Doors, then I would recommend them wholeheartedly.
21 september 2026
Antwoord van Access Garage Doors Ltd.
Hi David, thank you for taking the time to write such a thoughtful review. Knowing you were arranging this for your mother from a distance makes your comments about the trust you placed in us especially meaningful. Good advice should leave customers feeling informed and comfortable with their decisions, never pressured, and we’re very pleased that was your mother’s experience with Keith and the wider team.
We’ll make sure your kind words are passed on to Keith and Kelly, who will both be delighted to know how much their care was appreciated. Most importantly, we’re pleased your mother is happy with the finished result.
Thank you for putting your trust in Access Garage Doors and for recommending us so wholeheartedly.
Excellent all round
23 september 2026
Antwoord van Access Garage Doors Ltd.
Hi Mr Woodrow, thank you for taking the time to leave us a review. We’re very pleased you had a positive experience with Access Garage Doors and really appreciate your feedback.
Turned up when they said
Turned up when they said. Fixed the part of the door that they could, and gave helpful advice.
16 september 2026
Antwoord van Access Garage Doors Ltd.
Hi Miss Goulden, thank you for taking the time to leave us a review. We’re pleased we could help and that you came away with some useful advice for the future. We really appreciate your feedback and will be here if you need any further help.
Garage door fix
Your technician advised his arrival time - spot on
He immediately spotted the issue and managed to fix while he was here and greased the doors - so a really good fix.
Service better than most, couldn't find fault.
Thanks a lot, chris
23 september 2026
Antwoord van Access Garage Doors Ltd.
Thank you for taking the time to leave us a lovely review. We’re very pleased everything was taken care of during the visit and that you were happy with the experience. It means a great deal to know our service stood out for you. We really appreciate your feedback and will be here if you need us again in the future.
Professional service
Turned up on time, explained what was to be done and why and gave advice to keep things working well.
23 september 2026
Antwoord van Access Garage Doors Ltd.
Hi Val, thank you for taking the time to leave us a review. We believe customers should always understand what’s being done and why, so it’s particularly good to know you felt well informed and looked after during the visit. We really appreciate your feedback and will be here if you need our help again in the future.
Realignment of garage door.
When I first spoke to Nick and explained the problem with my garage door he quickly arranged a date and time for one of his engineers to come out to solve the problem. John quickly realigned the garage door he was very respectful and polite and I would recommend Access Garage Doors to family & friends.
16 september 2026
Antwoord van Access Garage Doors Ltd.
Hi Stephen, thank you for taking the time to leave us such a thoughtful review. We’re very pleased you felt well looked after by the team and will make sure your kind words are passed on to Nick and John. Your recommendation to family and friends means a great deal to us. Thank you for choosing Access Garage Doors.
Efficient and satisfactory work for a reasonable cost
The fault was identified and rectified promptly by friendly and helpful technicians. The only drawback was having to wait 2 weeks for an appointment but that is an indication, I suppose, of the demand for the company's services. The costs were clearly explained beforehand so there were no nasty surprises.
23 september 2026
Antwoord van Access Garage Doors Ltd.
Hi Ellie, thank you for taking the time to leave us such a thoughtful review. We’re pleased we could get the problem resolved and that you felt well looked after by our team. We appreciate your patience in waiting for the appointment, and we’re glad you knew exactly what to expect in terms of cost before the visit. Thank you for your understanding and for choosing Access Garage Doors.
Garage door installed
We are very pleased with our garage door and the final result. Bart was great at the installation and Access listened to what we wanted and made sure we were pleased with the finish.
19 augustus 2026
Antwoord van Access Garage Doors Ltd.
Hi Sophie, thank you for taking the time to leave us such a lovely review. It’s particularly good to know you felt listened to and that the finished result was right for you. We’ll make sure your kind words are passed on to Bart. Thank you for choosing Access Garage Doors - we hope you enjoy your new garage door for many years to come.
Installation team were very efficient…
Installation team were very efficient and did a great job.
15 september 2026
Antwoord van Access Garage Doors Ltd.
Hi Tony, thank you for taking the time to leave us a review. We’re very pleased you’re happy with the finished installation and really appreciate your feedback. Thank you for choosing Access Garage Doors.
A completely trouble free experience…
A completely trouble free experience from when Kevin first came to measure up, to Jason installing the new doors. We are delighted with the new garage doors and can highly recommend Access.
21 september 2026
Antwoord van Access Garage Doors Ltd.
Hi Alan, thank you for taking the time to leave us such a lovely review. We believe the best installations are the ones that feel effortless for the customer, so it’s wonderful to know that was your experience with us. We’ll make sure your kind words are passed on to Kevin and Jason. Thank you for your recommendation, and we hope you enjoy your new garage doors for many years to come.
Antwoord van Access Garage Doors Ltd.
Hi Adam, thank you for taking the time to leave us a review. We’re very pleased you had a positive experience with our team and really appreciate your feedback. Thank you for choosing Access Garage Doors.
Nice man
Nice man. Did the job without any fuss. Gave some good advice for dealing with problems in the future. Many thanks!
21 september 2026
Antwoord van Access Garage Doors Ltd.
Hi Steve, thank you for taking the time to leave us such a positive review. We’re pleased you felt well looked after and, importantly, came away with some useful advice for the future. We really appreciate your feedback and will be here if you ever need our help again.
Steve was friendly and a clean worker…
Steve was friendly and a clean worker and he installed my new roller door with professional skills
10 september 2026
Antwoord van Access Garage Doors Ltd.
Hi Christopher, thank you for taking the time to leave us such a lovely review. We’re very pleased you had such a positive experience with Steve and will make sure your kind words are passed on to him. We hope you enjoy your new roller garage door for many years to come.
Good quality product
Good quality product. Efficiently and professionally installed.
17 september 2026
Antwoord van Access Garage Doors Ltd.
Hi Mr Humphries, thank you for taking the time to leave us a review. We’re very pleased you’re happy with the finished installation and really appreciate your feedback. We hope you enjoy many years of trouble-free use.
Antwoord van Access Garage Doors Ltd.
Hi Mr & Mrs Cox, thank you for taking the time to leave us a 5-star review. We’re pleased everything went smoothly and that you had a positive experience with our team. We really appreciate your feedback and thank you for choosing Access Garage Doors.
Fixing the electronics.
The garage doors are still not working properly after the engineer called.
17 september 2026
Antwoord van Access Garage Doors Ltd.
Hi Norman, thank you for bringing this to our attention. The door was working correctly when our engineer completed his visit, so we weren’t aware that the problem had returned. Occasionally an issue can reappear and require further investigation, which is why we always encourage customers to get back in touch with us if something isn’t working as it should following a visit. Our team will contact you directly to find out what is happening and arrange the appropriate next step. We’re sorry for the inconvenience and appreciate you letting us know.
John their senior technician and…
John their senior technician and appointed for this installation of existing Hormann sectional garage doors was amazing. He technical knowledge of these type of garage doors was amazing. He worked very efficiently and had them both installed within 5 hours. All in all, he is a great asset to Access Garage Doors and did a brilliant job. Have no hesitation in recommending their company.
8 september 2026
Antwoord van Access Garage Doors Ltd.
Hi Alan, thank you for taking the time to leave us such a thoughtful review. John has been part of Access Garage Doors for decades and knows Hörmann products inside out, having worked with them both as a surveyor and installer. It’s especially rewarding to see that depth of knowledge and experience recognised by a customer, and we’ll make sure your kind words are passed on to him. He really is a great asset to our team. Thank you for your recommendation and for putting your trust in Access Garage Doors.
The repair was done efficiently
The repair was done efficiently; I paid by cheque which you had requested but I received the bill again which was irritating.
17 september 2026
Antwoord van Access Garage Doors Ltd.
Hi Ursula, thank you for taking the time to leave us a review. We’re pleased you were happy with the repair, but sorry you received a further bill after making your payment as requested. We’re currently updating some of our payment and invoicing processes to make them more streamlined, and your experience highlights exactly why this is important. We appreciate your patience and thank you for bringing it to our attention.
Very happy with the whole process from…
Very happy with the whole process from measurements to fitting of our awning
John at the new Malden branch is very professional and polite
thank you and would recommend access garage doors
10 september 2026
Antwoord van Access Garage Doors Ltd.
Hi Shadia, thank you for taking the time to leave us such a lovely review. We’re so pleased you had a positive experience with us and will make sure your kind words are passed on to John and the New Malden team. We really appreciate your recommendation and hope you enjoy your new awning for many years to come.
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