After waiting all afternoon, the technician finally arrived. Within five minutes he diagnosed the problem and explained the reasons why I had called Access Doors. Our doors were installed around 201... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I needed to replace motor of Access roller garage door which had given me sterling service for over 20 years. After considering the options and warranty terms I opted for replacement and a new Seceu... Toon meer
Bedrijf heeft geantwoord
A very efficient, reliable, honest company. Lewis came to survey the property and was very knowledgeable and was great in giving advise and running through all the awnings. Once ordered Access Awning... Toon meer
Bedrijf heeft geantwoord
Superb German Quality Garage doors of the colour of your choice! The mechanism is so smooth, wireless remotes work perfectly and the garage was converted into a near sealed area by experts in a few ho... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Access Garage Doors Ltd.
Geschreven door het bedrijf
Since 1976, Access Garage Doors has helped homeowners throughout London and the South East of England improve, secure and enhance their properties with quality home improvement products and expert installation services.
With over 50 years in business, we specialise in the supply, installation, repair and automation of top quality garage doors, including up and over, sectional, roller, side-hinged and bespoke garage door solutions. We also offer enviable entrance doors, award-winning awnings, designer pergolas and other premium products designed to make homes more attractive, practical and secure.
Our experienced teams work with leading UK and European manufacturers, giving customers access to a wide choice of styles, finishes, colours, security features, insulation options and automation systems. Whether you are looking to improve kerb appeal, increase security, make daily use easier with remote control operation, improve thermal performance or find a solution that suits a specific budget, we aim to offer clear advice and dependable service from start to finish.
We provide professional surveys, expert installation, reliable repair services and helpful aftercare through our local branches across the South East.
We offer FREE SURVEYS on all new installations, giving you the opportunity to discuss your requirements directly with an expert in the comfort of your own home.
FREE SURVEYS ON ALL NEW INSTALLATIONS
Geschreven door het bedrijf
- Get help choosing your new home improvement solution by one of our experts, at the comfort of your home.
- Book a Free, No Obligation Survey and one of our experts will assess your property, discuss your requirements and offer the best possible or a variety of solutions.
Contactgegevens
Genesis House, Priestley Way, RH10 9PR, Crawley, Verenigd Koninkrijk
- 0800 716 569
- info@accessgaragedoors.com
- accessgaragedoors.com
4,8
Uitstekend
738 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Friendly and efficient
The friendly team arrived right on time. A new roller garage door motor was fitted and working fine.
26 augustus 2026
Antwoord van Access Garage Doors Ltd.
Hi Lee, thank you for the lovely 5-star review. We’re pleased everything went smoothly and that your new motor is fitted and working as it should. We really appreciate your feedback and thank you for choosing Access Garage Doors.
Delighted with the whole process from…
Delighted with the whole process from initial query to installation!
28 augustus 2026
Antwoord van Access Garage Doors Ltd.
Hi Andrew, thank you for the wonderful 5-star review. We’re so pleased to hear the whole experience, from your first enquiry through to the finished installation, was such a positive one. Thank you for choosing Access Garage Doors - we really appreciate your feedback.
Re tensioned and aligned 64 garage
Firstly I must apologise for the late review! From the beginning of the job when I contacted Clinton who answered the phone promptly at around 07:34 was amazing! His tone on the phone was professional and understanding to the needs of my repair. He booked John in to do the repair, who arrived within the timeframe allotted and was again, professional and attentive to detail to realign and tension my garage door, to what is now like a brand new door again. So thank you all for your wonderful service.
26 augustus 2026
Antwoord van Access Garage Doors Ltd.
Hi Mark, no apology needed - we’re very grateful you took the time to leave us such a thoughtful review. It’s wonderful to hear how well you were looked after by Clinton from that first phone call and by John on the repair itself. Giving an existing garage door a new lease of life is always a great result, and we’re so pleased yours now feels like a brand new door again. We’ll make sure your kind words are passed on to them both. Thank you for choosing Access Garage Doors!
Excellent product at reasonable price
Excellent product at reasonable price. Efficiently installed.
26 augustus 2026
Antwoord van Access Garage Doors Ltd.
Hi Mr Lennon, thank you for taking the time to leave us a great review. We’re pleased you’re happy with the quality, value and finished installation and really appreciate your feedback. Thank you for choosing Access Garage Doors - we hope you enjoy many years of trouble-free use.
The salesman was obviously very…
The salesman was obviously very experienced, and had a professional approach to explaining the installation process. The workman was equally professional, and had a very clean and tidy approach to his work. I'm very pleased with all aspects of the job, and I would recommend Access Garage Doors to anyone.
20 augustus 2026
Antwoord van Access Garage Doors Ltd.
Hi Fiona, thank you for taking the time to leave us such a lovely review. It’s great to hear that you felt in experienced hands from the initial consultation right through to the installation, and most importantly that you’re so pleased with the finished result. We really appreciate your recommendation and thank you for choosing Access Garage Doors.
Superb German Quality Garage doors
Superb German Quality Garage doors of the colour of your choice! The mechanism is so smooth, wireless remotes work perfectly and the garage was converted into a near sealed area by experts in a few hours. Extremely Happy that we bought the doors from Access Garage Doors. Their customer friendly service was seamless & hassle free!
24 augustus 2026
Antwoord van Access Garage Doors Ltd.
Thank you for taking the time to leave us such a fantastic review. We’re so pleased that the finished installation has lived up to your expectations and that everything went so smoothly along the way. It means a great deal to know you’re so happy with the result. We really appreciate your feedback and hope you enjoy many years of trouble-free use.
Excellent Access Service
Quick, efficient service from the door fitter - and who cleverly overcame a problem with the raised interior garage floor.
18 augustus 2026
Antwoord van Access Garage Doors Ltd.
Thank you for the fantastic 5-star review. Our fitters bring many years of experience to every job, so when an unexpected challenge comes along, they know how to find the right solution. We’re delighted you were so pleased with the service and hope you enjoy your new garage door for many years to come.
Antwoord van Access Garage Doors Ltd.
Hi Mary, thank you for the lovely 5-star review. We’re pleased you were happy with the service you received from our team and really appreciate your feedback. Thank you for choosing Access Garage Doors.
Tidy installation
Friendly and punctual. Did a good professional fitting of door and made use of existing motor I had purchased. Tidy installation, David knew his doors.
27 augustus 2026
Antwoord van Access Garage Doors Ltd.
Hi Andrew, thank you for the fantastic 5-star review. We’re delighted you’re happy with the installation and that David was able to incorporate your existing motor into the new setup. We’ll make sure your kind words are passed on. Thank you for choosing Access Garage Doors and we hope you enjoy your new door for many years to come.
Excellent service from the showroom to…
Excellent service from the showroom to the final installation.
26 augustus 2026
Antwoord van Access Garage Doors Ltd.
Thank you for the wonderful 5-star review. We’re delighted you had such a positive experience with us from your first visit to the showroom right through to the finished installation. Thank you for choosing Access Garage Doors - we really appreciate your feedback.
I called with a breakdown
I called with a breakdown, a service engineer was booked who turned up on the correct day and time and resolved the issue with my garage door promptly and professionally and left after 20 minutes for a sensible service fee charge.
27 augustus 2026
Antwoord van Access Garage Doors Ltd.
Hi Gary, thank you for the fantastic 5-star review. We’re delighted everything was straightforward, from arranging the visit through to getting the issue resolved quickly, and most importantly that you were happy with the service you received. We really appreciate your feedback and thank you for choosing Access Garage Doors.
Wonderful Installation of Garage Doors …
Good Informative service from receiving estimate to installation
Very satisfying
27 augustus 2026
Antwoord van Access Garage Doors Ltd.
Hi Ramniklal, thank you for the lovely review. We are delighted you felt well informed throughout and, most importantly, that you're pleased with the finished installation. Thank you for choosing Access Garage doors - we hope you enjoy your new garage doors for many years to come.
what's not to like?
easy to book appointment for site visit and quote within a short time. advice provided on options which was simple as I wanted a replacement up and over door. quote appeared to be competitive. installer was efficient and competent. Happy with the price. Whats not to like?
24 augustus 2026
Antwoord van Access Garage Doors Ltd.
Hi Michael, thank you for the fantastic review. 'What's not to like?' is certainly something we are very happy to hear! It sounds like everthing came together just as it should, from making the right choice through to the finished installation. Thank you for choosing Access Garage doors - we hope you enjoy your new garage door for many years to come.
The job was done and I was completely…
The job was done and I was completely satisfied with the results and the people who performed it
26 augustus 2026
Antwoord van Access Garage Doors Ltd.
Hi David, thank you for your lovely review. We’re delighted you were completely satisfied with the finished job and with the team. We really appreciate your feedback and thank you for choosing Access Garage Doors.
Repairing an Access Garage Door
We have had Access Garage Doors for a good number of years. The equipment is of a good quality. However, today the garage door got stuck open so I called them to come and repair it. Today is August 28, 2026. They said they could not send out a service engineer until mid October 2026, so from a service point of view I would avoid this company. This is the second time they have failed to provide emergency servicing.
28 augustus 2026
Review zonder uitnodiging
Antwoord van Access Garage Doors Ltd.
Hi JJ, thank you for your feedback. We’re sorry that we were unable to offer you an earlier appointment, particularly with your garage door stuck open. While we provide repairs and servicing, we don’t operate an emergency call-out service and, during particularly busy periods, our engineers can be fully booked some weeks ahead. Unfortunately, this means there are occasions when we simply cannot attend as quickly as a customer needs us to. We completely understand that in your circumstances the wait we offered wasn’t suitable, and we’re sorry we weren’t able to help you on this occasion.
Very good work but repeatedly chased by…
Very good work but repeatedly chased by the garage regularly for payment for a month when the amount had bee paid to the company's accounts office a month earlier!
26 augustus 2026
Antwoord van Access Garage Doors Ltd.
Hi David, thank you for your feedback. We’re pleased you were happy with the work carried out, but sorry about the repeated payment reminders after your account had already been settled. We appreciate you bringing this to our attention and will raise it with the team to help avoid this happening again.
Adjusted overhead door so that it…
Adjusted overhead door so that it stayed in open position.Cost more than 100 pounds for 10 mins work!
26 augustus 2026
Antwoord van Access Garage Doors Ltd.
Hi Keith, thank you for your feedback. We’re sorry you felt the visit was expensive for the time spent on site. Even where an adjustment can be completed quickly, the charge also covers the engineer’s travel, time and expertise, along with the costs involved in providing the service. In many cases, the right experience is what allows an issue to be identified and resolved efficiently. We hope you’re pleased that the door is now working as it should.
Good but long wait
The fitter was good and knows his stuff. Unfortunately I had to wait 2 weeks for him to be available. When he did come he immediately knew the problem and all I had to do was fully open the door! This could have been advised over the phone.
26 augustus 2026
Antwoord van Access Garage Doors Ltd.
Hi Charles, thank you for your feedback. We’re pleased our fitter was able to identify the issue straight away, but we understand your disappointment at having waited two weeks for a visit when the solution ultimately turned out to be so simple. It isn’t always possible to diagnose a garage door problem without seeing it, but we appreciate your point that where an issue can be identified from the information provided, advice over the phone could save a customer an unnecessary visit and wait. Thank you for raising this with us - it’s useful feedback for our team when handling similar enquiries in the future.
Antwoord van Access Garage Doors Ltd.
Hi Faith, thank you very much for the 5-star review. We are really pleased our team made you feel well looked after and, importantly, confident in your choice. That peace of mind is exactly what good advice should provide. We really appreciate you taking the time to share your experience and thank you for choosing Access Garage Doors.
We had a problem which Access Garage…
We had a problem which Access Garage Doors fixed
25 augustus 2026
Antwoord van Access Garage Doors Ltd.
Hi David, thank you for the 5-star review. We're really pleased we could get the problem sorted for you and leave everything working as it should. We appreciate you taking the time to leave your feedback and will be happy to help again whenever needed.
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