Accommodation.co.uk Reviews 820

Barbara and Brooke are 2 incredibly talented and passionate individuals, who go beyond the extra mile for people. They have made both mine and my partners experience of getting our own place a really exciting process. I really couldn’t thank Barbara enough for her reassurance and honesty throughout this process and Brooke for how quick she managed to get things done. For anyone who is in a position where you are given Barbara or Brooke to help with moving property, you are very lucky!
Brilliant customer service and excellent knowledge on anything and everything property!
Thank you
Mckenzie and Brandon

Great to have a wonderful agent accommodation.co.uk.We just moved in two days before.we had a very good experience from the company.If I don’t take the name of the person it won’t be fare.The best agent I met in London is Mr.David Conti, they got great professional team

Helen was clear concise and professional explaining the agency's process of vetting new tenants. I was surprise by her swift action finding potential tenants for my property. She responded quickly to my queries and I feel confident working with Accomodation.co.uk for the future.

The WORST letting agents I have ever had to deal with in my 4 years of renting privately. Maz the property manager is incompetent, unprofessional and poorly trained. Moved in to a property that was FILTHY, surfaces weren’t even wiped, dead snail on the kitchen work top, the floors were covered in dirty. All the walls were covered in black marks and scuffs. The carpet in the bedrooms were in very poor condition. The bathroom still had the previous tenants belongings which were again not hygienic. The door had a hole in it also. When I arrived to check in the third party inventory agent warned me it was filthy and in need of a deep clean. They sent 2 sets of cleaners which simply wiped surfaces. I still had to have it deep cleaned after they sent them. I didn’t move in until a month later due to the amount of work required. And even then I had to get my family to repaint and deep clean the whole house. Then a few months into the tenancy I was getting electric shocks from the sink only to find out the landlord hadn’t had to kitchen earthed which is extremely dangerous and illegal. I was provided with false or incorrect electric reports that showed the kitchen was earthed even though it wasn’t. Again this took over 4 weeks from the point of contacting Accomodation to getting the issue resolved. I also had to get my own electrician to do a report who found the issue straight away. Then when I moved out no one bothered the arrange a check out, I had to ring myself and ask what they wanted to do with the keys. That same day I took pictures of the condition I left the property in, which was much better than what it was originally handed over to me in and the third party check out inventory also reflects this. Tell me why I moved out on 30/10 and only today 05/12 I have had a response regarding my deposit. In which the landlord is trying to deduct £250 for cleaning and redecoration! Accomodation also have provided false information in response to this review by stating the rest of my deposit has been returned, when I have not received a penny back yet 6 weeks after moving out. Please take my advice and do NOT rent with these imbeciles.

What a lovely helpful person. Nothing was too much trouble. Helen let me know straight away that I'd got the property and helped me through the deposit and tenancy process.

Third time using Accomodation to find a tenant. Absolutely seamless service! Tenant found within a week, ready to move in in days! Efficient, no fuss communication + all processes completed with no fuss! Can’t thank Helen enough for yet again being an ultimate professional!

Hayley has been key to our tenant renewals. She is direct, honest and knows the kind of people we gel with. I kind of want to keep her to myself ; ) I highly recommend her and will continue to use her in future. Please look after her accommodation.co.uk!

Dan Butcher was my estate agent for a recent property. He has been more then helpful throughout the process, honestly a god send and I wouldn’t have wanted anyone else to be in the position he was and to be helping me through the whole process. He is very good at communicating and keeping me updated as and when he can: He answered all my queries and concerns within a timely manner and a professional manner: he has honestly been the absolute best. So a very person thankyou from me to Dan Butcher. I am very appreciative of everything you have done 😁

Helen, has been brilliant she kept me in the loop at all times. Nothing is too much trouble for, highly recommend.

Helen was really lovely to deal with, very informative and kept us up to date all the time, highly recommend

Dan Butcher and Chelsea Tancred look after the Leeds area for Accommodation, they have been very professional, reliable and helpful, especially it’s our first time in renting our flat out, Dan gave us very good advice throughout the process of finding a good tenant and on everything related e.g. pricing, contract, insurance, handover, etc., Chelsea looks after the tenant’s needs during the tenancy, e.g. understanding the exact issues and resolving over phone instead of just placing an order for someone to go to flat thus making savings for us as landlord, I am indeed grateful to have Dan and Chelsea’s support, they respond quickly, I have no hesitation to recommend Dan and Chelsea to any landlord in the Leeds area.

Caroline Pike is a hidden gem amongst the vast list of management companies out there. Working for Accommodation.co.uk, she is a person whose word means everything, and she keeps to it. Easily accessible at ALL times, efficient, helpful and knowledgeable.
My rental came to the end of its tenancy, and after a poor service with a local team I came across Accommodation.co.uk and Caroline. In the space of 4 weeks I had a newly decorated and carpeted property with new tenants checked out and ready to move in. Little short of a miracle just before Christmas.
My experience has been first class, no detail too small. Enormous thanks to you Caroline, you've been fantastic!

My partner and I recently moved into an apartment that we had originally been shown around by Brooke, who has a radiant energy and thereafter guided us through the process of making an offer. Later, we were introduced to Barbara, who I think deserves a special mention, as she is equally charismatic as she is determined to help. She fielded many of our queries arising due to complications and indeed, helped get our offer over the line. The two of them helped us form a positive impression of Accommodation.co.uk and we remain very grateful for their help.

My experience was absolutely amazing
Helen did a great job with effective and timely communication all through from the first day of viewing till moving in date.
I will and would recommend anybody to accommodation UK

I was a tenant with Accomodation with Richard as our main contact for over a year and didnt have any issues whilst living there, however a physical altercation between me and my flatmate led to me having to move out abruptly. It's when dealing with the aftermath I noticed the agency's incompetency as they have completely let the deranged flatmate dictate the situation instead of asserting themselves as the authority in the situation.

I was promised my deposit back as soon as a new tenant moved in, however the agency messed up by letting the flatmate steal the deposit from the new tenant, and now telling me "there's nothing they can do" to retrieve the deposit.

It has now been 7 months since I left, there is a new tenant living in the flat and my deposit is nowhere to be seen. Not only have they failed to protect the new tenants deposit (which by law they have to), Accomodation is expecting me to wait until the contract ends and only then will they be able to release me and return my deposit - completely delusional to expect me to be responsible for the property despite me moving out almost a year prior. Not only is my deposit at risk but the new tenant will most likely lose their deposit as well.

I last spoke to them the other week and was told they were to get back to me within 24 hrs but I have had no communication from them. Unfortunately, after 7 months of being very patient but communication going nowhere, I have to turn to small claims court.

Dan Butcher has been amazing! His care, attention to detail, communication and hard work is second to none in my experience. My property had been on the market for 7 six weeks with no movement so I asked Dan take over and in less than 3 weeks my new tenants moved in!! I couldn’t be happier. Thank you Dan!

Helpful, clear communication, and good guidance. Sammy is friendly and helpful, and competent in her work.

Very easy to deal with , they arranged everything and the local agent George is very helpful . Thanks 👍

Chelsea has been exceptionally helpful every step of the way throughout my tenancy. I am very pleased with this company as every time I’ve had any issues they’ve stepped up and sorted it very promptly. Their team here are all professionals and very good at what they do. Not like your typical letting agent which is very hard to find these days! I’m very happy over two years I’ve lived at my address and can’t stress enough how fantastic this company is, thank you for all your efforts! I highly recommend!

Sammy my estate agent worked tirelessly and kept me informed at every step. A very positive attitude to her work and I would recommend any landlord to use Accommodation.co.uk. Well done Sammy.