Ackroyd Legal 

Communication was extremely poor — I went weeks at a time with no response during the process, which is stressful enough when buying a home.

The worst part: they sent the extra charge just one day before completion, telling me that if I didn’t pay it immediately, they wouldn’t transfer funds to the seller — meaning I’d have been liable for extra tax penalties on the seller’s side through no fault of my own. When I pushed back, I was told they’d “ask the finance team to check it.” That was over a year ago. I never heard back, and given how unresponsive they were during the actual transaction, I’m not holding my breath now.

I’d think twice before using this firm for anything time-sensitive or high-stakes like a house purchase.

Tried contact with Muaz, Linda, Eanda, info.sa (email) and to complaints (email)

Sam Solway and her team provided a professional and courteous service. They answered my queries promptly and kept me updated on progress. Thank you very much. Highly recommended.

Qamar & Mohammed saved the day!

I instructed Ackroyd Legal 6 months ago, got passed across a few different case handles before finally getting Qamar and Mohammed who genuinely pulled this out the bag and got this sorted for me!

I would have loved to give this 5* but sadly rh process before them was far from ideal. I would happily give Qamar & Mohammed 10* but across overall did take some time to come though :)

Got me through my house buying process with ease. Great communication and always met me with kindness, even when I had so many questions. Made a scary process for a first time buyer a little less scary. Shout out to Sumaiya for being amazing!

Chris was quick, polite, easy to work with and efficient in finalising my legal documents. Thank you to him and the team at Ackroyd for delivering a great service. I would highly recommend.

Ms Maryam Khan is very efficient in her work, she is very understanding and explains all questions asked, i would not hesitate to use her again

From my team to me Im using them for multiple transaction and Nima attile and Askhan are one of the best Solictors in the building they are on point respond to needs questions deadlines and work effortlessly to meet your requirements they are now my go to lawyers and I trust my business in there hands reach out

We instructed Ackroyd Legal, in particular Nima Attaie, for the sale of a property. We would have no hesitation in instructing him again, in fact I would insist that Nima would undertake the work.
We could not have asked for a better solicitor for our property sale. He exceeded every expectation with his exceptional efficiency, clear communication, and proactive approach from start to finish.
His professionalism made what can often be a stressful process feel seamless and entirely straightforward. We highly recommend his services to anyone looking for a truly first-class conveyancing experience.

Horrendous I’d avoid at all costs.

We were very happy that we chose ackroyd for the purchase of our house. Throughout the whole process mohammad munshi and the team were actively engaged and supportive at all times. They provided valued advice when required and were both friendly and professional. with a clear passion for their work. We have no hesitation in recommending

Absolutely shocking service! completed on a property 2 years ago! they still haven't transferred the property in my name! call them back and they hang up on you! I would give them a -10 but thats not an option!

Ackroyd is fantastic if you
- want stress
- want a fantastically unprofessional service
- want solicitors with no knowledge
- want service which you dread
- want to always be unanswered. Response rate maybe 5 percent, if that.
- want to be lied to
- want someone doing something they don't know about
- want a company that valued feedback so much so that complaining to CEO will get no response. Calling/emailing complains managers for response will be unanswered, despite several attempts.
- want a company that keeps your money for days after bank released it.
- want a company that gets your deals delayed and other deals potentially cancelled because of their incompetence and laziness.
- want a company that appears cheap but you end up paying far more in delays/incompetence costs

Or you can avoid all of this and NOT go with them. (Never had this inexperienced, unprofessional and awful service in my life).

Worthless organisation. Don't understand why the bank chose this firm. Till the last date of completion , their system showed my id proof has not been accepted and their automated mailing system kept me worried till the last date. Not even worth a single star , Avoid at all cost if you want a hassle free mortgage

Sarah Shaw thank you for your prompt assistance and for taking care of all the paperwork so efficiently. I truly appreciate your time, effort, and professionalism. Your help made the whole process smooth and stress-free.

Possibly the worst solicitors I have ever had dealings with. Constantly chasing, will not return any calls. in fact, they normally don't answer the phones, if they do they hang up straight away. Didn't adhere to court deadlines, coursing a lot of additional stress for me. I was never able to speak with anyone, even when i put a complaint in they ignored me. They were terrible at liaising with other solicitors. Months later i still have no paperwork and confirmation i own my property from them. Even on completion date it wouldn't of gone through without my contacting my bank. My bank had gave me more information and guidance than a legally trained conveyancing solicitors. I was doing their job that i was paying them for!! absolutely ridiculous firm!

Qamar Shahrour helped me through the process of buying my first property and made sure the completion was completed exactly when agreed and answered any questions I had and reassured me to ask more if needs be.

Thanks Qamar.

Maryam was very helpful and worked hard so I could reach completion on the date that I needed. She was thorough and communicated well with me throughout the process. Thank you for her support.

I am sincerely grateful to my solicitors, especially Nima Attaie.. He did an excellent representation and support provided by my solicitor and the colegues.They showed professional, knowledgeable, and dedicattion in my case. It was easy to contact him, communicate when I needed him, well supported and I would recommend their services to anyone in need of legal assistance. Thank you for your great work and commitment

I have just completed on a Transfer of Equity. Maham was extremely helpful and efficient. Made the whole process very easy. Fees were well below the other quotes but still got excellent service. Would definitely recommend them to anyone and will use their services in the future.

very professional, polite and always tried to help