I purchased the Bobbin rechargeable lamp. Shortly after purchase it stopped turning on, even after charging. I attempted to contact Addison Ross via the customer service email address on their website... Toon meer
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Lees wat reviewers zeggen
Excellent service. Issue raised with admin team and replacement send out immediately. Couldn’t ask for better support. Salt and pepper grinders are a beautiful edition to my kitchen. Thank you Addison... Toon meer
I bought one of their rechargeable lamps in Geneva. Great product. Looks very cool in my apartment. After a couple of months I had to reach their customer service. 5 star experience. Just for their cu... Toon meer
A delivery mix-up (partly my own doing) turned into a small saga: the parcel was refused and returned, and a swapped parcel meant the wrong item reached their warehouse. But the customer service team... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We’re a family owned English company, with a passion for design, luxury and elegance. Photo frames were where we began and what we are most well-known for however in recent years we have expanded our ranges significantly to include beautiful clocks, boxes, trays, notebooks and home fragrance. Our core focus is on beautiful affordable quality, oodles of choice, top notch service and of course gorgeous packaging!
Contactgegevens
Coda Studios, SW6 6AW, London, Verenigd Koninkrijk
- +44 1668 281014
- sales@addison-ross.com
- addisonross.co.uk
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Excellent quality photo frame.
The photo frame was exactly as depicted & uploading a photo into it was very easy. The photo frame was packaged well & I gifted it in the lovely box it came in. The package arrived to me in the time specified & I was able to tract it.
Beautiful picture frames
My third purchase from Addisson Ross. Beautiful photo frames, chose the Navy and Silver, Teal and White frames. The quality is excellent, always beautifully wrapped and boxed.
Helpful support when ringing up
Helpful support when ringing up
Good quality product
I an so impressed by the quality of…
I an so impressed by the quality of these beautiful photo frames which will become family heirlooms.
Lovely colours to complement all types of pictures - I have bought a variety and some as future gifts which I know will be greatly appreciated as all my children already covet the ones on display!
Would pay more for a hi-res photo print
Great idea to print the photo as part of the frame, however I would prefer an option to pay more and get a better quality print that is better colour balanced, and printed in high resolution. Having options on the level of print quality and pricing would be really appreciated.
It was easy
It was easy. Did what it said on the tin. No complications
Great easy website to use
Great easy website to use, very quick delivery and very well packaged. So pleased with the leopard design salt n pepper grinders, excellent quality and look rather fabulous 🤗
Bitterly disappointed with Addison…
Bitterly disappointed with Addison Ross. Really poor customer service. Trays arrived but a lot larger than anticipated so returned. (At my expense) and still waiting for a refund.
Sophie Paterson collection
I'm a big fan of Sophie Paterson's collection and I have already ordered some of her pieces. We enjoy them so much that I ordered some other items from the same collection. The quality is great, delivery to Switzerland was more than prompt and the packaging very elegant.
Excellent customer service and lovely products
Lovely products. I had a problem with one photo frame that had a small mark on it. I contacted customer service who sent another one out the same day. I'm very pleased with my experience and my mum and mother-in-law will be delighted with their Mother's Day presents.
Superb
Very satisfied with the purchase with amazing quality of photo print. The frames become one of the highlights in the living room,also serves as great gift for mother-in-law.
1st Class
Not only is their range fantastic, so is the customer service. Ordered one of their mirrored frames which was dispatched in record time, but then needed to change the delivery address as the courier had been unable to deliver on time. Without issue, they dispatched a second frame to arrive at the second address on time. Grown up behaviour! Many thanks.
Quality is ok but I specifically…
Quality is ok but I specifically researched the website as I wanted a product made in this country to send abroad. It came in good time but was made in Italy . Very disappointed.
I love Addison Ross' bright colours and…
I love Addison Ross' bright colours and witty designs. It's a great company, so much so that I gave all my clients the salt and pepper grinders this year for Christmas and they all loved the bold bobbin shape. Very efficient delivery and beautifully packed. Thank you! Emma
Great customer service
My frame was broken in shipment, but Addison Ross quickly resolved the issue and sent a new frame in the post. Great customer service.
Beautiful
Absolutely Beautiful photo frame, sturdy and exceptionally well made. Would have no hesitation in buying again
Navy Blue Table Mats and Coasters
Purchased a set of four navy table mats and a set of four matching coasters, both items were extremely well packaged and each had their own dust jacket to protect from scratches. Absolutely delighted with the quality and finish of the lacquer, and they look wonderful on the table.
I cannot recommend Addison Ross more…
I cannot recommend Addison Ross more ,not only do they have lovely products to buy but they are the nicest company to deal with, nothing is too much trouble and the customer service goes above and beyond to help you. They delivered so promptly too - I honestly could not fault them. If only every company was as nice to deal with. Just have to mention too how helpful Cath was! Thank you Addison Ross.
I love my photo frame
I love my photo frame
Arrived the next day after ordering it
Fantastic service
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