agiftcustomized.com Reviews 

737
•
TrustScore 4 uit 5

3,9

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Beoordeeld met 5 van de 5 sterren

I ordered a gift for my daughter to surprise her with, not for a special occasion, but just because I love her so much! After I had finished customizing my order and submitted it, for an amazing price... Toon meer

Beoordeeld met 5 van de 5 sterren

Upon opening liked ornaments ordered however wasn’t thrilled. UNTILL brown film peeled off and the light shined thru! Precision cut around “stuff” in picture yields for me way more than holiday orname... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I received the two ornament that I ordered this week. Upon opening the package found out both ornaments had the writing on the children’s clothes backwards. One was a cheerleader the other a golfer.... Toon meer

Beoordeeld met 1 van de 5 sterren

This company is a scam. I ordered 6 ornaments, which were pictured to appear as if they were 3D. They were not! I paid $21.99 for each ornament, (which was more than I paid for beautiful ornaments... Toon meer

Bedrijfsgegevens

  1. Cadeauwinkel

Geschreven door het bedrijf

HERE AT A GIFT CUSTOMIZED, WE HAVE A PASSION FOR CREATING MOMENTS FOR EVERYONE. Our core culture is built upon mutual understanding, creativity and togetherness. We represent ambitious young people, who are continuously looking for better ways to do things, from improving our customers’ shopping experience to offering new items that are both helpful and aesthetically pleasing. Better quality - excellent service - lowest price are the assets we take pride in, because we believe customer satisfaction defines a business’s success. A Gift Customized would love to be featured in your wonderful stories, whether you are searching for a personalised decorative piece or sending love messages to your special someone.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

737 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,9

Alle reviews

(737)

9 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Memories are the Best

Everything I ordered for my family and friends was totally loved by them and a wonderful memory for all. I will definitely be ordering more memories for our family and friends.

25 december 2023
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Antwoord van agiftcustomized.com

It's fantastic to hear that everything you ordered was loved by your family and friends! Creating memories through personalized gifts can be such a special way to celebrate and commemorate moments. Happy gifting, and thank you for sharing your positive experience! 😊

A special gift was sent to your email adress, please kindly check your mailbox.

Wishing you a day as amazing as you are!
Kenneth Moore from A Gift Customized

Beoordeeld met 5 van de 5 sterren

agiftcustomized website is a plethora…

agiftcustomized website is a plethora of treasures. I ordered one ornament of my dog. Fell in love. Ordered two more ornaments of my son and girlfriend. Fell more in love. Ordered one more of my two grandchildren and their parents. Amazing! Ordered one more (I am addicted) of my friends. I cannot wait to see their face when they see themselves. What a special gift and to see the look on everyone's faces as they see themselves on an ornament. What a great job you do, five star work. Cannot wait to explore the rest of the products on this website when I have time. This is my new shopping place. I am getting started on birthday presents for family.

26 december 2023
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Antwoord van agiftcustomized.com

It's wonderful to hear that you've had such a positive experience with us! Your enthusiasm and satisfaction with our products shine through, and it's great to know that you've found a special and unique way to celebrate your loved ones with personalized ornaments. Thank you for sharing your delightful experience!

A special gift was sent to your email adress, please kindly check your mailbox.

Wishing you a fantastic journey ahead!
Kenneth Moore from A Gift Customized

Beoordeeld met 5 van de 5 sterren

I ordered five ornaments as Christmas…

I ordered five ornaments as Christmas presents. I just loved how gorgeous they are. They also were shipped with great care and was very impressed with the packaging. The presents were opened and the shock of the personalized ornaments were a great hit. I will definitely order more in the future for that special personalized gift again.

24 december 2023
Review zonder uitnodiging
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Antwoord van agiftcustomized.com

It's fantastic to hear that the personalized ornaments from us made a great impression as Christmas presents! The care in packaging and the gorgeous design surely added to the joy of the recipients. It sounds like you've found a meaningful and unique way to gift special memories to your loved ones. Thank you for sharing your positive experience!

A special gift was sent to your email adress, please kindly check your mailbox.

Take care and have a great one!
Kenneth Moore from A Gift Customized

Beoordeeld met 5 van de 5 sterren

Just an awesome experience!

Kept me updated on the prices of my order. Great emails that were fun to read. Follow up afterwards was awesome. The ornaments were really cute and great quality.

13 december 2023
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Antwoord van agiftcustomized.com

It's fantastic to hear that you had a positive experience with us! I'm glad to know that you appreciated the updates and enjoyed the fun emails. Thank you for sharing your positive feedback!

A special gift was sent to your email adress, please kindly check your mailbox.

Take care and enjoy the positive vibes!
Kenneth Moore from A Gift Customized

Beoordeeld met 1 van de 5 sterren

Orders Not Received

I ordered 3 ornaments second week of November. They have still not arrived and the tracking has not been updated since December 1st. Reached out to company 7 times and and only get automated response they are in transit and tracking will be updated in a few days. i have requested a refund 3 times since they are obviously lost but they have ignored every email. These were Christmas presents. would not recommend these to anyone.

26 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent company, beautiful products

Excellent company, Top notch customer service, Beautiful work and final product will have you beaming! I will be a repeat customer! Save your memories!!

22 december 2023
Review zonder uitnodiging
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Antwoord van agiftcustomized.com

It's fantastic to hear that you had an excellent experience with us! Knowing that you found our customer service top-notch and the final product beautiful is wonderful. Creating lasting memories through personalized items is indeed special, and I'm glad to hear you'll be a repeat customer. Thank you for sharing your positive feedback!

As a way to express our gratitude, we'd be delighted to send you a special gift. Please don't hesitate to contact us at cs@agiftcustomized.com to claim your special surprise.

Wishing you a fantastic journey ahead!
Kenneth Moore from A Gift Customized

Beoordeeld met 5 van de 5 sterren

Personalized and heartfelt is the way to go!

I ordered several ornaments in two separate orders for Christmas. All were beyond perfect and on time. My children and their boyfriends loved their couple ornaments and so did everyone else I ordered for. These little items give a wonderful personalized feel when everyone else is handing out gift cards. I ordered two collage graduation ornaments of my children, one for my ex-husband and one for his parents. I ordered one of the whole family for my parents and another one of a friend of mine and his daughter in front of their Christmas tree. So several different types of ornaments with words under some or heart shapes around them and all were absolutely adorable. Even gave one to my daughter’s bf’s mom of the two of them and made her cry. That shows how much the personal touch matters. I highly recommend these heartfelt little items to show your love.

25 december 2023
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Antwoord van agiftcustomized.com

I'm delighted to hear that your experience with us was such a positive one! It sounds like you chose thoughtful and personalized ornaments that brought joy to your loved ones during the holiday season. Personalized gifts indeed have a unique way of adding a special touch and creating meaningful memories. Your variety of ornaments for different occasions and relationships sound wonderful, and I'm glad they were well-received. Thank you for sharing your recommendation and for choosing heartfelt gifts that made a difference!

As a way to express our gratitude, we'd be delighted to send you a special gift. Please don't hesitate to contact us at cs@agiftcustomized.com to claim your special surprise.

Stay awesome and enjoy the good vibes!
Kenneth Moore from A Gift Customized

Beoordeeld met 5 van de 5 sterren

A cool gift

I saw the ad on FB and thought to myself why not. So I sent a pic of my fiancé harley bike. It came in just in time for Xmas. When my fiancé opened it up he thought it was vey cool.
Karin P
MA

24 december 2023
Review zonder uitnodiging
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Antwoord van agiftcustomized.com

I'm delighted to hear that the personalized ornament of your fiancé's Harley bike was a hit! It's wonderful that it arrived just in time for Christmas, adding an extra touch of joy to the occasion. Creating personalized gifts that reflect someone's interests and passions can truly make the gift-giving experience special. Thank you for sharing your positive experience!

A special gift was sent to your email adress, please kindly check your mailbox.

Sending you positivity and good times!
Kenneth Moore from A Gift Customized

Beoordeeld met 5 van de 5 sterren

I wasn’t quite sure what I ordered

I wasn’t quite sure what I ordered! I sent a picture from work. They arrived last week and I couldn’t be more pleased. I work Aviation Security (AvSec) at Amazon and these are Christmas gifts for my co-workers. A customized gift was able to visualize my idea and create a remarkable gift.
A gift customized did a great job. Thank you

23 december 2023
Review zonder uitnodiging
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Antwoord van agiftcustomized.com

I'm glad to hear that we exceeded your expectations and that the personalized ornaments will make remarkable Christmas gifts for your co-workers at Amazon! Customized gifts have a unique way of adding a personal touch to celebrations and making them memorable. Thank you for sharing your positive experience, and I hope your co-workers enjoy their thoughtful gifts!

A special gift was sent to your email adress, please kindly check your mailbox.

Take care and here's to bright days ahead!
Kenneth Moore from A Gift Customized

Beoordeeld met 5 van de 5 sterren

So so happy with our ornament!!!

So so happy with our ornament!!!! The best part was it arrived before Christmas :) My daughter and son-in-law absolutely loved it and displayed it right away.
Will without a doubt be ordering again in the future.

25 december 2023
Review zonder uitnodiging
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Antwoord van agiftcustomized.com

I'm thrilled to hear that you're so happy with the ornament from us! It's wonderful that it arrived before Christmas and that your daughter and son-in-law loved it. Thank you for sharing your positive experience, and I hope you have many more joyful moments with your customized ornaments!

A special gift was sent to your email adress, please kindly check your mailbox.

Wishing you smooth sailing and big smiles!
Kenneth Moore from A Gift Customized

Beoordeeld met 5 van de 5 sterren

I ordered ornaments for my…

I ordered ornaments for my grandchildren for Christmas. Some were just gifts and others were if them with there grandfather who had passed away and I wanted them to have this ornament so that they can always have him with them. I changed my photo at the start and it was no problem they did it with no hesitation. My grandchildren loved the ornaments but love the ones with them and there poppop. I was worried that they wouldn't arrive on time but they arrive in more then enough time before Christmas. Thank you.

20 december 2023
Review zonder uitnodiging
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Antwoord van agiftcustomized.com

I'm delighted to hear that your experience with us was positive, and that the ornaments for your grandchildren, especially those featuring their grandfather, were well-received. It's a thoughtful and heartfelt way to keep his memory alive during the holidays. I'm glad they arrived in time for Christmas, bringing joy to your family. Thank you for sharing your heartwarming experience!

A special gift was sent to your email adress, please kindly check your mailbox.

Take it easy and enjoy the good vibes!
Kenneth Moore from A Gift Customized

Beoordeeld met 5 van de 5 sterren

A very special gift. I saw an ad for your products and the…

I saw an ad for your products and the examples looked amazing. Our family had recently lost a dear loved one only a little over a month before Christmas. And I thought this was a great idea for a cherished keepsake of memories. I love how they turned out. I plan to place another order soon. Thank you,for helping me when I emailed you on some concerns I had. Your response to my question was quickly answered.

6 december 2023
Review zonder uitnodiging
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Antwoord van agiftcustomized.com

I'm truly sorry to hear about the loss your family experienced. I'm glad to hear that the personalized ornaments turned out well and that you found the process helpful. Wishing you and your family comfort and peace during this holiday season.

A special gift was sent to your email adress, please kindly check your mailbox.

Stay awesome and enjoy the positive vibes!
Kenneth Moore from A Gift Customized

Beoordeeld met 1 van de 5 sterren

TERRIBLE!!

TERRIBLE!!! They offer express shipping but take their time sending out the product and making the product. Will not be using this service again.

25 december 2023
Review zonder uitnodiging
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Antwoord van agiftcustomized.com

Hello there,

We truly regret the inconvenience you've experienced. As per our shipping policy, it normally takes 5 to 10 business days to process an order as our products are customized, and then an additional 3 to 6 business days for Express shipping. Your feedback is highly valued, and we are dedicated to enhancing our services for a better experience in your future interactions with us.

Warm regards,
Eleanor Calder From A Gift Customized

Beoordeeld met 1 van de 5 sterren

Express Shipping issues

Express Shipping
I paid for Express shipping 3-6 days after production and I will not receive my item for an additional 10 plus days. I asked for a refund of the express shipping and they said due to the holidays it is delayed. Why even offer express shipping during the holidays if you can't honor it? It also doesn't ship from California, it ships from China. I thought it was coming from CA so I never dreamed it would take so long. They will not issue a refund of my $30+ bucks I spent on express. :(

23 december 2023
Review zonder uitnodiging
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Antwoord van agiftcustomized.com

Hello Stephanie,

We truly regret the inconvenience you've experienced. As per our shipping policy, it normally takes 5 to 10 business days to process an order as our products are customized, and then an additional 3 to 6 business days for Express shipping. After carefully checking, we have found that your order placed on December 17th was delivered on December 28th, following our shipping timeframe for Express shipping. Additionally, we do offer a wide range of products, some of which are shipped from our warehouse in the United States and others from our overseas facilities in various countries including Australia, China, India, etc, as stated in our Shipping policy. We value your feedback and hope to serve you better in the future.

Warm regards,
Eleanor Calder From A Gift Customized

Beoordeeld met 5 van de 5 sterren

A Christmas Miracle!

I had a great experience with AGiftCustomized! I ordered a beautiful ornament for my family after my grandfathers passing, and it was just that, turned out beautiful. I ordered well in advance as a gift for my mother and grandmother for Christmas. When the order was not tracking and it was 3 days before the big day, I reached out to the staff. They were very apologetic that they had don’t everything they could to get it here in time but with the Christmas mailing traffic it was schedule to be a couple days late.

A Christmas miracle and it showed up the day before Christmas Eve! All and all, I appreciate their dedication to customer service with their response and updates.

Thank you!!

23 december 2023
Review zonder uitnodiging
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Antwoord van agiftcustomized.com

I'm glad to hear that despite the initial delay, the ornament arrived in time for Christmas Eve, and that you had a positive experience with us. It's always nice to have a meaningful gift, especially during the holiday season. Wishing you and your family a peaceful and comforting holiday season.

A special gift was sent to your email adress, please kindly check your mailbox.

Wishing you a day as amazing as you are!
Kenneth Moore from A Gift Customized

Beoordeeld met 5 van de 5 sterren

Very easy to navigate through the whole…

Very easy to navigate through the whole process, always kept me informed about my order. The product itself is very beautiful…much nicer than I expected.

15 december 2023
Review zonder uitnodiging
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Antwoord van agiftcustomized.com

It's wonderful to hear that you had a positive experience with us, from the ordering process to the final product. Meaningful and beautifully crafted items can truly enhance special occasions. Enjoy your personalized ornament, and have a great day!

A special gift was sent to your email adress, please kindly check your mailbox.

Take care and rock on!
Kenneth Moore from A Gift Customized

Beoordeeld met 5 van de 5 sterren

10/10 highly recommend

Consist updates on my order. Very nice and friendly staff, very quick delivery time compared to most and it wasn’t outrageously expensive. Highly satisfied with every aspect of my experience. 10/10 highly recommend

22 december 2023
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Antwoord van agiftcustomized.com

I'm thrilled to hear that you had a fantastic experience with us! Thank you for sharing your positive feedback, and have a wonderful day!

A special gift was sent to your email adress, please kindly check your mailbox.

Wishing you all the good vibes!
Kenneth Moore from A Gift Customized

Beoordeeld met 5 van de 5 sterren

Loved my personalized ornament

Loved my personalized ornament made from a photo of my house. The quality was more than I expected and the communication from the company was creative and helpful.
I will definitely order from them again

23 december 2023
Review zonder uitnodiging
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Antwoord van agiftcustomized.com

I'm delighted to hear that you loved your personalized ornament from us! It's wonderful that the quality exceeded your expectations, and the creative and helpful communication added to your overall experience. Thank you for sharing your positive experience!

As a way to express our gratitude, we'd be delighted to send you a special gift. Please don't hesitate to contact us at cs@agiftcustomized.com to claim your special surprise.

Take it easy and stay fantastic!
Kenneth Moore from A Gift Customized

Beoordeeld met 5 van de 5 sterren

Excellent Quality and Service!

Our father passed this year and our mother 9 years ago. I ordered this ornament of mom and dad as a gift for my sisters. They loved it! Excellent quality and fast service! Thank you so much. An ornament to be treasured for years!
April

23 december 2023
Review zonder uitnodiging
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Antwoord van agiftcustomized.com

I'm sorry to hear about the loss of your father and mother. It's heartwarming to know that the ornament featuring your parents brought comfort and joy to your sisters. The fact that they loved it and found it to be of excellent quality is truly wonderful. May the ornament serve as a cherished keepsake, preserving the memory of your parents for years to come. Thank you for sharing your experience, April.

A special gift was sent to your email adress, please kindly check your mailbox.

Here's to hassle-free and happy days!
Kenneth Moore from A Gift Customized

Beoordeeld met 1 van de 5 sterren

I seen this website on a fb ad

I seen this website on a fb ad, I placed a order for Christmas (paid for expedited shipping) and it showed up through my SHOP APP and gave me a order # and receipt BUT I NOW CANNOT TRACK IT AND THE WEBSITE SAYS IT DOES NOT HAVE MY EMAIL, order, etc… I am reporting it to my bank and I sent emails to Shop customer service and this website also, BBB. I want to add that I did finally receive my order a few days after Christmas; was very happy with it indeed!!!!

10 december 2023
Review zonder uitnodiging
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Antwoord van agiftcustomized.com

Hello Patricia,

We're sorry for any confusion or trouble caused by your recent experience with your order. A member of our customer support team has reached out to you via email to further discuss and resolve the issue you've encountered. Please be assured that we are taking your concerns earnestly and are committed to providing a resolution that meets your satisfaction. Your feedback is important to us, and we aim to improve our service for your future experiences.

Warm regards,
Eleanor Calder From A Gift Customized

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