Bought insurance for my cockapoo pup fot through to a girl called Claire from Galway but now living in Cork. She had the funniest accent I have ever heard anyway what a gem to have working for Agria... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I am so happy I decided to use Agria for my pets insurance. My beautiful 2 year old Newfy Cross developed hip issues recently which was heartbreaking to discover but thanks to Agria she will be looked... Toon meer
Bedrijf heeft geantwoord
New to Agria this year having been with a different insurer for years. I had not heard of them before but thought I would give them a try. I have to say they were brilliant! Our cat was injured and d... Toon meer
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I was recommended Agria and I can certainly see why. I spoke with Mave to arrange cover for our Autism support dog, Loulou, and she made the entire process stress-free. Her explanations were clear and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We know how much you love your pets and horses. We love ours too. That's why we provide lifetime dog, cat & horse insurance, ensuring that every beloved member of your family receives the care they deserve.
What sets us apart
Geschreven door het bedrijf
- Best of care for pets and peace of mind for owners
- We shape our products by working with vets, breeders and rehoming organisations. We believe in a tailored approach to pet insurance, which is why our policies offer a flexible range of options so our customers only pay for what they need. Our staff love animals and are committed to ensuring pet owners receive the best service. Our claims handling team consists of veterinary-trained nurses and all our staff are based here in Ireland. As pet insurance specialists, innovation, research and working with animal health and welfare partners is at the heart of what we do. We believe pet insurance should be simple and uncomplicated.
Contactgegevens
PO Box 911, Little Island, T45 YR96, Cork, Ierland
- 0212029119
- info@agriapetinsure.ie
- agriapetinsure.ie
4,8
Uitstekend
989 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Straightforward easy to use website…
Straightforward easy to use website no endless forms
26 augustus 2022
I would like to receive a booklet ....
I would like to receive a booklet ....
So that i could review my policy more easily...
1 september 2022
Excellent service
Excellent service, well informed, made the decision to get a new quote very easy.
5 september 2022
Antwoord van Agria Ireland
Dear Bernie,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Jeroen. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Recommended
Always a prompt response, proactive and payments quickly sorted. And genuinely sympathetic and lovely communication around our dog's death.
8 april 2022
Review zonder uitnodiging
Antwoord van Agria Ireland
Dear Orla,
We are thrilled to hear that your claims and communications with us were both professional and efficient! This is exactly what we would hope your experience to be. Thank you so much for the kind words, we will certainly share your feedback with the team. We are sorry to hear your pet passed away we understand this can be a difficult time and if you need any further assistance do not hesitate to let us know.
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Minimal cover
This is the first time I got pet insurance. The dog is 4 years old and we got him when he was 2. The policy covers very little because of his age and lack of history.
29 augustus 2022
Antwoord van Agria Ireland
Dear Caroline,
Thank you for taking time to leave a review. We appreciate your feedback.
The policy covers unexpected veterinary cost for illness and injury. Unfortunately, based on the pets age at the inception of the policy, there are certain exclusions and limitations on cover as discussed with you with the agent you dealt with. You can submit claims for anything aside from these listed conditions for review by our claims handlers.
If you wish to discuss the details of the cover further, do not hesitate to let us know on 021 202 9119. Please also be advised that the policy comes with a 21 day cooling off period.
Kind Regards
The Petinsure Team
Antwoord van Agria Ireland
Dear Lesley,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Michaela. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Very happy with the cover
Very happy with the cover, everything was straight forward 👍
28 augustus 2022
Antwoord van Agria Ireland
Dear Andrew,
Thank you for joining the Petinsure Family!
We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Very friendly staff.
26 augustus 2022
Antwoord van Agria Ireland
Dear Emma,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Jeroen. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Very good customer service very polite…
Very good customer service very polite and chatty.Explained everything clearly and didn't push anything extra onto me.
26 augustus 2022
Antwoord van Agria Ireland
Dear Sharon,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Jeroen. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Petinsure is an excellent company
Petinsure is an excellent company, they really care about pets and their clients, always a great service & great customer care, highly recommend 5 star service
26 augustus 2022
Antwoord van Agria Ireland
Dear Valerie,
Thank you for joining the Petinsure Family!
We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Easy to Buy Policy but yet to make claim
4 Stars as all dealings with regards to buying policy were clear and straight forward. Have yet to make claim, which will be the real test
25 augustus 2022
Antwoord van Agria Ireland
Dear Brian,
Thank you for joining the Petinsure Family!
We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
A wonderful experience and very well…
A wonderful experience and very well explained.
25 augustus 2022
Antwoord van Agria Ireland
Dear Anne,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Rachel. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Pet Insurance
Such friendly and helpful staff explained everything so we'll was delighted with my insurance
24 augustus 2022
Antwoord van Agria Ireland
Dear Siobhan,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Ian. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
I'm happy they were really helpful and…
I'm happy they were really helpful and friendly
23 augustus 2022
Antwoord van Agria Ireland
Dear Alan,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Jeroen. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Very satisfied with the representative…
Very satisfied with the representative I dealt with. A very pleasant person to deal with. She was very clear in her explanations and prompt at setting up my policy. Thank you!!
23 augustus 2022
Antwoord van Agria Ireland
Dear Ms Forde,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news! Thank you so much for the kind words, we will certainly share your feedback with Michaela. We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
On becoming a customer
I have recently changed pet insurance to your policy. Very nice welcome
23 augustus 2022
Antwoord van Agria Ireland
Dear Ms Weir,
Thank you for joining the Petinsure Family!
We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Put in a claim and got a settlement…
Put in a claim and got a settlement letter in less than a week. Absolutely fantastic service.
21 augustus 2022
Antwoord van Agria Ireland
Dear Ms Noctor,
We strive to provide the best possible customer service, so to find that your experience was fast and friendly is wonderful news! Thank you so much for the kind words, we will certainly share your feedback with Sean.
We wish Honey a speedy recovery. We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
This company is great to deal with and…
This company is great to deal with and very quick to respond to my claim
18 augustus 2022
Antwoord van Agria Ireland
Dear Ms Burke,
We strive to provide the best possible customer service, so to find that your experience was fast and friendly is wonderful news! Thank you so much for the kind words, we will certainly share your feedback with Sean. We hope that Bailey is having a speedy recovery.
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Really pleased with the promptness and…
Really pleased with the promptness and quality of response we've received from PetInsure. Would highly recommend them.
18 augustus 2022
Antwoord van Agria Ireland
Dear Ms McKeon,
We strive to provide the best possible customer service, so to find that your experience was fast and friendly is wonderful news! Thank you so much for the kind words, we will certainly share your feedback with the team members who dealt with you.
We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!
All the best,
The Petinsure team
Adequate
Adequate.
The claim required a LOT of pages of documentation from the vet (19) to be scanned and emailed (or posted) Then a further delay because they hadn't said up front that they needed confirmation from the vet that I'd already paid.
16 augustus 2022
Antwoord van Agria Ireland
Dear Mr Nolan,
We apologise that you experienced delays with your claim. Unfortunately, with any first claim on a policy, we do request the full clinical history of your pet, sometimes this can be lengthy depending on each pets history and how old your pet may be when the first claim may arise. We can see the claim was settled wit a payment to you. If you wish to discuss this further our team will be happy to help.
Kind Regards
The Petinsure Team
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