we were kept informed throughout the day of delivery of the van's progress, so we could be ready. On arrival the driver and mate checked where we wanted the parcel and then walked it over, taking care... Toon meer
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Lees wat reviewers zeggen
I ordered a new sofa for a specific day to be delivered! Communication was excellent by email and text. Regular updates and a delivery window confirmed the night before. Live tracking showed the loc... Toon meer
Amazing company, they manage deliver my heavy open mattress on first floor with hard access. Message with time slot, contact 30-45 minutes before they will be at my address . Everything really good
Great experience, I was at work but I my family was home. Called me 3x to inform me of delivery I wasn’t able to answer due to being busy at work but called them back that they have delivered at home... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Contactgegevens
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, Verenigd Koninkrijk
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4,6
Uitstekend
255K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Delivered on time and intact
Delivered on time and intact. Staff pleasant and friendly.
6 augustus 2026
Polite and friendly delivery staff
7 augustus 2026
They arrived and delivered my package…
They arrived and delivered my package on time and were friendly
7 augustus 2026
Fast delivery and great drivers.
7 augustus 2026
Had no clue what they were doing!
The delivery staff had to remove the doors of my fridge to fit through the door which was on the delivery notes in advance. Unfortunately they had absolutely no idea what they were doing.. they had to FaceTime someone the whole time to tell them what to do. What was majorly concerning was they were pulling at wires. This is a very expensive appliance.
They were communicating to each other in their native language which is obviously fine but nothing was relayed to me and there was zero communication or explanation as to what was going on. They told me to turn on the fridge straight away and it was beeping, came back 5 minutes later to tell me they got it wrong and I needed to turn it off right away.
I was home alone at the time of delivery and it was genuinely the most stressful and upsetting 45 minutes.
7 augustus 2026
Carried the radiators upstairs for me!
7 augustus 2026
I had not heard of this company before…
I had not heard of this company before and honestly I was worried it was a scam site. Completely wrong, it was one of the best experiences I have had with a furniture company, regular email and text updates and the gentleman Tony who delivered the mattress, phoned me 30 minutes before they were due to arrive, as promised, and he was very friendly, polite and funny. Absolutely would recommend them every time and will be ordering our guest bedroom mattress from them too.
7 augustus 2026
Review zonder uitnodiging
Very helpful delivery driver
Very helpful delivery driver
Frequent updates and easy tracking
7 augustus 2026
Great experience
Great experience, I was at work but I my family was home. Called me 3x to inform me of delivery I wasn’t able to answer due to being busy at work but called them back that they have delivered at home and respectful of the place and where to place my package.Also informed me of the time slot the day before delivery so I was able to make sure somebody was home.
7 augustus 2026
Punctual delivery and staff went above…
Punctual delivery and staff went above and beyond to get it done.
7 augustus 2026
Review zonder uitnodiging
Delivery, like it used to be. 5 star
I bought a mattress from an online company.
The first time was an appalling experience and the delivery drivers weren't any better!
However, I thought I'd give it a second go and the mattress was delivered by AIT.
Altogether a far better experience.
Great communication by the company on email, and the driver.. he arrived within five minutes of his estimated time.
A beautiful clean van turned up outside my property! (Always a bonus when the neighbours are watching).
Two lovely English guys, lovely pressed blue polos, cleanly shaven, polite, fabulous little banter. And they put the mattress exactly where I wanted it to go, which was up the stairs to my second floor apartments. No moaning, no sucking acid drops. Just a simple 'not a problem'.
A delivery, exactly as it used to be.
Very well done. I hope that my review, can be traced and the feedback given to my delivery men.
Bravo, You really made my day.
7 augustus 2026
Review zonder uitnodiging
Good service my parcel come on time and…
Good service my parcel come on time and was well satisfied with delivery men
7 augustus 2026
Great delivery service
7 augustus 2026
3 hours kate delivery
3 hours kate delivery, no communications to explain why and new timeline.
7 augustus 2026
Efficient friendly service
I ordered a new sofa for a specific day to be delivered! Communication was excellent by email and text.
Regular updates and a delivery window confirmed the night before. Live tracking showed the location of the van on the day. The guys rang me half an hour before they were due to arrive. They unloaded and trolleyd the sofa up the path, carried it inside and placed it in position in the room it was to be unpacked and sited in. Friendly drivers.
The best large item delivery I’ve had
7 augustus 2026
Very quick efficient service and very…
Very quick efficient service and very helpful drivers.
7 augustus 2026
Great delivery
Great delivery, great service and very good communication
7 augustus 2026
Review zonder uitnodiging
Good communication and prompt delivery
7 augustus 2026
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