Can not fault AIT Home Delivery. We were kept informed at all times with delivery notifications. One hour before, our courier called to give an expected arrival time. The lads were great. Carefully d... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Communication was excellent. Given a time window when the goods would be delivered via text/email. Received a phone call 30 mins before delivery confirming time of arrival. Goods at my home by 7.30 am... Toon meer
Bedrijf heeft geantwoord
I would like to say a big thank you to Alex for the excellent delivery service. He was extremely professional, polite and helpful throughout the whole process. He called me before the delivery and kep... Toon meer
Bedrijf heeft geantwoord
Great communication prior to delivery. Items handled with care by professional and friendly staff. Items arrived after estimated window but was made clear this was an estimate, could track the items s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Contactgegevens
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, Verenigd Koninkrijk
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4,6
Uitstekend
268K reviews
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We were contacted by the driver 30mins…
We were contacted by the driver 30mins before he arrived & this was very helpful.
29 oktober 2026
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Very happy with the bed and the service…
Very happy with the bed and the service was great
31 oktober 2026
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Delivered EXACTLY as stated
Delivered EXACTLY as stated. Why can't other firms manage this?
Excellent service every time!
31 oktober 2026
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear that we delivered exactly as promised and that you consistently receive excellent service from us. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Able to follow the delivery on the app…
Able to follow the delivery on the app . The guys were on time, polite and did exactly as required. Thank you gentlemen
31 oktober 2026
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you found the app tracking useful and that our team was punctual, polite, and helpful. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Lovely delivery lads
Lovely delivery lads! Very helpful and friendly, would definately recommend!.
1 november 2026
Review zonder uitnodiging
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service and that our friendly team provided a helpful delivery. Your kind words and recommendation motivate our team to continue providing reliable and customer-focused deliveries.
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Excellent service
Excellent service. They kept us updated on the delivery time. Good communication and they went out of their way to give great customer service.
30 oktober 2026
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our communication, the regular updates on your arrival time, and that our team went above and beyond to assist you. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Outstanding service
Outstanding service from the whole team! From the excellent communication and customer service to the punctual delivery and smooth organisation, everything was spot on. A friendly team, always helpful and delivering with a smile. Thank you for making the whole experience so positive. It really is appreciated!
31 oktober 2026
Review zonder uitnodiging
Antwoord van AIT Home Delivery UK Ltd
Thank you for your wonderful five-star review! We are absolutely delighted to hear that you had such a positive experience with our team. It is fantastic to know that our clear communication, timely delivery, and smooth organization met your expectations. We are especially proud of our friendly staff for delivering everything with a smile and making the process so stress-free for you. Your kind words are greatly appreciated and will be shared with the entire team.
Quick delivery brilliant service lovely…
Quick delivery brilliant service lovely mattress night night .
28 oktober 2026
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Done the job polite..
31 oktober 2026
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
It took forever to receive the parcel…
It took forever to receive the parcel as the driver couldn't find the address the first attempt
30 oktober 2026
Antwoord van AIT Home Delivery UK Ltd
Thank you for your feedback. We're genuinely sorry to hear that your experience did not meet your expectations, and we're committed to resolving your concerns. I can see that you have provided your order details. A member of our customer care team will reach out to you soon to discuss your complaint in detail and work towards a satisfactory resolution. Thank you for your patience!
Friendly and helpful
31 oktober 2026
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Nice but unprepared
The delivery people were lovely to talk to however very unprepared and appreared to be learning as they went. The company had been informed to get the fridge into the kitchen the doors would likely need removing ... and to cover this I paid extra incase the standard delivery didn't include it. When they arrived they didn't have a tape measure let alone tools to take the doors off. After some time using my tools they managed to get the doors off but you could see they were not used to doing it. I did later discover a small dent on one of the door tho it was apparent that they did try and move the doors and unit with care so it could of been from factory.
30 oktober 2026
Antwoord van AIT Home Delivery UK Ltd
Thank you for your feedback. We're genuinely sorry to hear that your experience did not meet your expectations, and we're committed to resolving your concerns. I can see that you have provided your order details. A member of our customer care team will reach out to you soon to discuss your complaint in detail and work towards a satisfactory resolution. Thank you for your patience!
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service, especially regarding the excellent communication and superb delivery. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
On time and delivered with a smile.
30 oktober 2026
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service and that our team arrived on schedule and with a friendly attitude. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service and that our driver was punctual and courteous. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
They were on time
They were on time , and very helpful considering my disablity, will use them again.
31 oktober 2026
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear that our team was punctual and provided the extra support you needed. Your kind words motivate our team to continue providing reliable, accessible, and customer-focused deliveries.
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
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