Pre delivery., great communications. The on the day a text with an update. When 60 minutes out, a call to say exact timing within the window. 2 lovely people arrived & helped get the table into the di... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Received a message that delivery was running an hour late which was fine but did not receive a telephone call before arrival. Treadmill put together quickly but delivery guys nearly left without takin... Toon meer
Totally recommend this company for deliveries , they go out of their way to make sure they deliver your parcel , the team are there for you . Sean and his colleague from bridgewater depot were amazin... Toon meer
Communication is excellent, you are kept informed and able to follow your driver using the tracker. This is the second delivery that we have had from AIT and both drivers have been excellent. We would... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Contactgegevens
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, Verenigd Koninkrijk
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4,6
Uitstekend
256K reviews
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Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're delighted to hear that you received excellent service and that the delivery process met your expectations. Our team works hard to provide reliable, efficient, and customer-focused deliveries while maintaining the highest standards of professionalism and care. It's wonderful to know that your experience was such a positive one. We truly appreciate you taking the time to share your feedback, and your kind comments are a great source of encouragement for our team as we continue striving to deliver outstanding service.
perfect…
Kettle delivered a day early In perfect condition. No problems occurred. Very happy with service thank you.
12 augustus 2026
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that your kettle was delivered a day early and in perfect condition. We appreciate your kind words and are pleased you had a great experience with our service.
Excellent communication and very fast…
Excellent communication and very fast delivery,
12 augustus 2026
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback. We're delighted to hear that you were pleased with both the communication and the fast delivery. We strive to provide a smooth and efficient experience for all our customers.
Great service
Pre delivery., great communications. The on the day a text with an update. When 60 minutes out, a call to say exact timing within the window. 2 lovely people arrived & helped get the table into the dining area. Super helpful. Thanks. Great service.
12 augustus 2026
Review zonder uitnodiging
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're delighted to hear that you received such great service. We're especially pleased that our communication kept you well-informed and that our team was so helpful.
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear your delivery arrived on time and that our delivery colleague was friendly. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Great team who cared about the delivery…
Great team who cared about the delivery of my sofa.
12 augustus 2026
Review zonder uitnodiging
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and for sharing your delivery experience. We are delighted to hear that our team took great care with the delivery of your sofa. Your kind words motivate us to continue providing reliable and customer-focused deliveries.
Really quick and reliable…
Really quick and reliable delivery.followed instructions and placed item where I needed it.
12 augustus 2026
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that your delivery was quick and reliable, and that our team followed your instructions precisely, placing the item exactly where you needed it.
Large item delivery.
The two men that delivered my mattress were very helpful. They put the package where I asked them to. They then advised me not try to pick it up by myself, saying that it was very heavy. I appreciated the warning. Delivery was on time. I was able to track their journey which took the guessing when they would arrive away.
12 augustus 2026
Antwoord van AIT Home Delivery UK Ltd
Thank you for your wonderful feedback! We are delighted to hear that our delivery team was very helpful and placed your mattress exactly where you asked. It's great to know that their warning about the weight was appreciated, and that the delivery was on time. We're also pleased that our tracking system helped you stay informed.
I was kept updated all the way along
I was kept updated all the way along. I received a text and email with a two hour slot. On the day I received a call to say they would be with me within the hour, which they were. Cannot fault them. Delivered into my hallway with a smile. Very professional. A great service.
12 augustus 2026
Review zonder uitnodiging
Antwoord van AIT Home Delivery UK Ltd
Thank you for your wonderful review and for taking the time to share your positive experience. We are delighted to hear that you were kept updated throughout the delivery process, from receiving your two-hour slot to the call confirming our team's imminent arrival. It's fantastic to know that our colleagues delivered your item into your hallway with a smile and that you found our service very professional. Your kind words are greatly appreciated.
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're delighted to hear that your delivery arrived on time and that our delivery colleague provided a friendly and pleasant service. Providing reliable deliveries alongside excellent customer care is something we take great pride in, so it's wonderful to know that your experience met your expectations. We truly appreciate you taking the time to share your feedback, and your kind comments encourage our team to continue delivering professional, efficient, and customer-focused service.
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Good sevice
The delivery personel were polite and it was no problem for them to put the packages where we wanted them, no damages on the packaging,the delivery was on time an. Well pleased
12 augustus 2026
Review zonder uitnodiging
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that our delivery team was polite and able to place your packages exactly where you wanted them. It's also great to know that the packaging was undamaged and the delivery was on time. We are pleased that you were well satisfied with the service.
Would recommend.
Good guys, on time, called in advance and carried a chair up three flights of stairs on the hottest day of the year. Fair play.
12 augustus 2026
Review zonder uitnodiging
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
They were late by one hour from the…
They were late by one hour from the time slot they promised. But overall, it was fine.
12 augustus 2026
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Really good communication
Really good communication, and very professional. Really impressed, thanks.
12 augustus 2026
Review zonder uitnodiging
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and for sharing your experience. We are delighted to hear that you were impressed with our communication and professionalism. Your kind words are greatly appreciated and will be shared with the team.
Good communication and delivery went…
Good communication and delivery went smoothly.
12 augustus 2026
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that you experienced good communication and that your delivery went smoothly. We appreciate your kind comments.
Good delivery team
Good communication with timely updates. The delivery team also were good.
No complaints. Thanks
12 augustus 2026
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that you experienced good communication with timely updates and that our delivery team provided excellent service. We appreciate your kind words.
Excellent service
Excellent service, the guys were very helpful, efficient and polite.
12 augustus 2026
Review zonder uitnodiging
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your experience. We're delighted to hear that our team provided such helpful, efficient, and polite service. Delivering excellent customer care is something we take great pride in, and it's wonderful to know that our colleagues made such a positive impression. Your kind comments are greatly appreciated and will be shared with the team.
Delivered on time
Delivered on time. Got it indoors for me and unpacked. Took the old packaging away. Good service and the tracking was kept up to date.
12 augustus 2026
Review zonder uitnodiging
Antwoord van AIT Home Delivery UK Ltd
Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that your delivery was on time and that our team provided excellent service by bringing your item indoors, unpacking it, and removing the old packaging. It's also great to know that our tracking updates kept you informed throughout the process. Your kind words are greatly appreciated.
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