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albumworks Reviews 

7.057
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I'm a very happy user of almost 20 years - having made photobooks & canvas prints. Great product, easy to use with lots of guidance. Australian company. Online & phone support if required very res... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A very large 165 page book arrived. The paper quality, printing quality was perfect but something had gone amiss with the binding. I sent photos via email to customer service and nothing was a problem... Toon meer

Beoordeeld met 5 van de 5 sterren

Great editing app. Excellent service of required. Top production... the books NEVER fall apart. The colour and reproduction is excellent. I've done quite a few books now and I stick with Albumworks... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Great software easy to use. I have used Albumworks many times and always been happy with the results. There was a problem with the binding on the latest. It was immediately reprinted after sending ima... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kunstenaarsmaterialen winkel

Over albumworks

Geschreven door het bedrijf

We began in 2006 as a little company with a passion for making beautiful Photo Books. Since then we have grown to be one of the biggest and most loved Photo Book companies in Australia. We believe that every page of your story should be treated with utmost care, and captured in the highest quality.

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With a highly trained, local Customer Service team here to help you every step of the way, making a Photo Book has never been so easy.

Quality Guarantee

If you’re not 100% happy with your product, we promise to do everything we can to help!

If you’re not 100% happy with your product, we promise to do everything we can to help!
All albumworks products come with our very own seal of Guaranteed Quality. If there is a reason you’re not 100% happy with your product, please get in touch with our friendly customer service team. We promise do everything we can to help. We’re proud of our products and we know you’ll love them.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(7.057)

421 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Nice album - Good but not oustanding

Nice album was produced. I thought for the price -more than competitors' prices - that quality would be noticeably higher but it was pretty similar to other photobook companies I have used.

24 maart 2026
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Antwoord van albumworks

Hi,

Thank you for your feedback. We're glad you were happy with the album, and we appreciate your thoughts on pricing and quality—this helps us continue to improve.

Beoordeeld met 5 van de 5 sterren

Very happy

Very easy to use and offered a great range of templates. Delivery was very fast and the quality and colours are fantastic. Will definitely do another project with albumworks.

12 maart 2026
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Antwoord van albumworks

Hi,

Thank you for your wonderful review regarding our quality. We look forward to helping with your next project.

Beoordeeld met 5 van de 5 sterren

My choice for quality and service

I have been using Albumworks for over 10 years with many photobooks printer. This was the first time there was a small printing error which gave Albumworks the opportunity to shine. They quickly responded to my concern, provided a voucher for me to get the book reprinted and gave me time to make any changes I wanted. A good company can print your photobooks. A great company treats you well when things don't go as planned. Well done Albumworks.

20 maart 2026
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Antwoord van albumworks

Hi David,

Thank you for your continued support! We're glad we could resolve the issue quickly and provide top quality service.

Beoordeeld met 5 van de 5 sterren

My Daughter’s Wedding Album

I am always pleased with the results as I have had a number of albums printed. Albumworks always emails me with how my order is progressing. My last one was of my daughter’s wedding. I loved the new binding as nothing was lost in the middle when you turned the pages. I did get this one reprinted and now have a spare as with the first copy I made the mistake of moving everything too much to the left and right as with the previous bindings you lost some of the picture in the middle where the left and right pages joined. The quality of the cover, paper and photographs were all very good. I have received many compliments for this album with some asking where I got it done. I will be using Albumworks again.

31 maart 2026
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Antwoord van albumworks

Hi Lynette,

Thank you for your continued support! We're glad you're pleased with the quality and the Layflat binding, and that your album has received such lovely compliments.

Beoordeeld met 5 van de 5 sterren

Original book damaged in transit.

Original book damaged in transit.
Excellent service to replace book without any hassle and in a very prompt way.
Great service as well as excellent quality.

2 april 2026
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Antwoord van albumworks

Hi Roger,

Thank you for your feedback! We're glad we could quickly replace your album and that you're happy with the quality and service.

Beoordeeld met 5 van de 5 sterren

A gifted album for my parent’s wedding…

A gifted album for my parent’s wedding anniversary from a recent family photography session - the quality was great, the whole process easy to follow and customer service was good too. My first time using Albumworks, I’ll be ordering again.

16 maart 2026
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Antwoord van albumworks

Hi Melissa,

We are pleased to hear the whole process was easy and that you love the service and quality of your album.

Beoordeeld met 5 van de 5 sterren

Premium Quality Classic Photo Book - never disappoints!

I ordered a 11 x 8.5" Classic Photo Book (hard cover). I love the flexibility to use the various page layout templates so no 2 pages are exactly the same. The Hi-Colour printing & Photo Lustre paper has a premium finish which never disappoints. The turn-around from order to delivery is super fast even when sending overseas (6 days- impressive!!). Thank you again, albumworks!

12 maart 2026
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Antwoord van albumworks

Thank you, Susan, for your glowing review of your latest Photo book both with creation, production and delivery.

We are thrilled you love the process, and your Photo book has turned out amazing.

We look forward to many more photo books from you in the near future.

albumworks
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Beoordeeld met 5 van de 5 sterren

Best look-feel for little readers

The thick card paper makes Albumworks books brilliant for little grandchildren. The two year old loves looking at herself daily. She excitedly points out all the family and friends. The layflat A4 design with 120 pages is perfect size. I now want to “write” more with easily readable words so she can start real reading from her favourite book.

28 maart 2026
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Antwoord van albumworks

Hi Margaret,

Thank you for your lovely feedback! We're so glad the album is being enjoyed and is perfect for your granddaughter. We look forward to helping you with your next project.

Beoordeeld met 5 van de 5 sterren

Easy to use and very flexible

The process for making the album is clear and easy to follow. I like the variety of templates and different styles - I dont usually need to make up my own layout. However when I do that is also easy to do.
The delivery is prompt and the product is very nice to handle and look at.

13 maart 2026
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Antwoord van albumworks

Hi Maxine,

Thank you for your amazing review! We're glad you found the process easy and are happy with the page style options. We can't wait to hear from you again soon.

Beoordeeld met 4 van de 5 sterren

Feedback

For, photo books take a long time to put together (they have been of the first 21 years of my son's lives). All the way along the process I have found the response to the help function quick and informative. After ordering the books arrive very promptly - within a week - and the photos are crisp and in scale. I would recommend Album works to anyone putting together a book of memories.

10 maart 2026
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Antwoord van albumworks

Hi Karen,

Thank you for your feedback! We're glad you found the support helpful and are happy with the quality and fast delivery.

Let us know if we can do anything better to improve your rating.

Beoordeeld met 5 van de 5 sterren

Very helpful support

Very helpful support, excellent service all round.

5 maart 2026
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Antwoord van albumworks

Hi Debra,

Thank you so much for the wonderful review.

Beoordeeld met 5 van de 5 sterren

6th Birthday Present

This was our ninth photo book from albumworks and the quality has not diminished over that time.
From memory the item was delivered ahead of time which was a pleasant surprise.
As it was a photo book of our granddaughters first 6 years, she and her parents absolutely loved it.
Although not surprising, it is still a disappointment that the printing was done off-shore from memory Singapore.
Overall, I do recommend albumworks.

5 maart 2026
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Antwoord van albumworks

Hi,

Thank you for your continued support! We're glad you're happy with the quality and delivery, and that the album was so well received by your granddaughter.

Beoordeeld met 5 van de 5 sterren

Such an easy program to use and once…

Such an easy program to use and once uploaded a very quick delivery of a quality item

4 maart 2026
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Antwoord van albumworks

Hi Sandra,

Thank you for the lovely review. We look forward to hearing from you again soon.

Beoordeeld met 3 van de 5 sterren

Quality is not as good as other books I…

Quality is not as good as other books I have made. The pages from the side are wavy. Looks like they have been wet I paid for a top quality product and feel I did not get what I paid for. , Sorry but would not be using this product again

13 maart 2026
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Antwoord van albumworks

Hi Cindy,

I'm sorry to hear your album arrived with wavy pages. This is not very common. I will contact you privately to discuss the matter further.

Beoordeeld met 5 van de 5 sterren

Albumworks program is easy to use.

I love this company; the photo books always turn out amazing. The staff are helpful, patient and quick to reply to any quires. Books are received in a very short time.
All my holidays and special occasions are completed with a book. Friends and family love to share my experiences.

14 januari 2026
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Antwoord van albumworks

Hi Paula,

Thank you for your kind words! We're glad you and your friends love your albums and that you find our team helpful. Looking forward to hearing from you again soon.

Beoordeeld met 5 van de 5 sterren

I have made between 40 and 50…

I have made between 40 and 50 photobooks with Album Works over the past decade or more. The albums are of high quality. Support staff are very good when you phone with a bit of a problem.

26 februari 2026
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Antwoord van albumworks

Hi Rod and Linda,

Thank you both for your amazing loyalty! We're glad you're happy with the quality and our support team.

Beoordeeld met 5 van de 5 sterren

I have used your product many times for…

I have used your product many times for over 15 years. Always found it to be of high quality and your service team very responsive.
There was a problem with the binding of my last order and this was replaced quickly at no cost to me.
Thank you.

26 februari 2026
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Antwoord van albumworks

Hi Sheryn,

Thank you for your continued support over the years! We're glad you're happy with the quality and service, and that we could quickly resolve your recent issue.

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