ALDI Stores Australia Reviews 

Score is zero, not 1. The staff at Aldi - Gympie store are beligerent, rude, nasty, disrespectful and ignorant. Kerryn and Janet have both berated me in front of other customers. 2 other staff members have also been nasty and mocking (i don't know their names) one actually covered their name badge! They should not be working in customer service! The way I have been treated is absolutely disgusting and unacceptable. Aldi need to get rid of these sorry excuses and introduce a code of ethics and a minimum standard when hiring.

BIG WARNING. I had a concerning experience with the self checkouts. After scanning my items, I thought that my bill was high but thought as I had brought meat, that was why. I got home, looked at my receipt and I realised I had been charged for items that I did not purchase. I returned to Aldi Carnegie, they checked CCTV to find there was $35 of products I was charged for that weren't mine and I was blamed as I didn't check the screen before I started. I explained there was no one there before me and it wasn't on the screen when I started. They still blamed me and no apology was offered. I told a friend about this and she experienced the exact same thing at a different Aldi Southland. People, check your receipts and kick up a stink. Aldi are aware of this problem at self serve but choose to do nothing but refund WHEN you notice it. Its dodgy and it's simple GREED!

It appears Aldi is not "going" to the dogs, it has gone to the dogs.
I ordered two bags of Brazil nuts. 400gms. Nearly 20 bucks a throw.
So I was just about to open them an behold the bag was filled with broken "crapola".
I mean, are you serious, Aldi. The stuff was "tish"?!!!
Obviously, your people have gotten to a point that you treat us worse that the "terrible two"?!
Anyway, the Brazil nuts from Coles were five times better and only a dollar extra...I mean guys, you have to be "skitting" me?!
I'd attach a photo but TP won't let me.

Aldi shopping at the Victor Harbor store is mostly proving too frustrating.

You can enter the store and find the items you need are 'out of stock' and will typically stay that way for days - or up to a week (I have seen longer delays...).

I perceive, by observation, that this stores stock control 'system' is done manually and somewhat 'randomly' by the same staff that perform the checkout moving - sometimes senior staff try to do stock updates (not often enough). Suggest there is zero computerised stock management present at all ... If it does exist, I have never seen it...

That is another sore point, slow check-out times as there are zero automated checkouts. Expect delays and low stock...

I am (2026) trending more to Coles shopping for most of my grocery needs - their stock control works OK. Sigh!

A great buy for groceries on a budget. Also, a huge 5 stars for ALDI HOLIDAYS which are inexpensive, 4 star accommodation, usually includes return airfares, small group tours and so many thoughtful extra inclusions on a budget ⭐️⭐️⭐️⭐️⭐️

Just funny how I went for a position with Aldi have 30 yrs experience went through all 3 stages to get sorry we went with another candidate meaning you are too old as it comes to mind I haven’t seen any older people working at Aldi as apososed to Woolies/coles so makes sense if you old do not apply experience means nothing just age !! Thanks

Went to Aldi to buy item listed as ‘ in stock’ online.
On arrival told no stock and informed that another store nearby ( 12 km) had limited stock.
1 .1/2 hrs later arrived home without ‘in stock’ item.
Very frustrating!
Its a very good business model for Aldi but very poor experience for the customer.

Aldi Storm beer was 5% ALC/VOL and not a bad drop. Recently without alerting anybody it was reduced to 4.5% ALC/VOL. Usually in Australia if less alcohol is used in the beer you drink it is generally sold cheaper. However Aldi chose to sell it for the same price as its previous stronger version. Goodbye Aldi, Hello Dan Murphy.

Haven't has bath soap sticked for a month now. Was the same with their dish washer tablets 6 wks to get those back on the shelf. Crappy service they begrudge opening extra tills when its busy. Their business sense has alot to be desired. Stay in Germany Australians dont deal with this shit. Where i am we have 2 aldi stores in a 5km range & they are opening another in this 5km range why if they cant stock the ones that are open now. Giv up as yr crap at running a business.

Aldi has gone drastically downhill with its products. fruits and vegetables are expensive and in poor condition, rotten apples inside them and no match to the quality of Coles and Woolworths which i can get cheaper. Prices keep climbing and if they can't sell it they take it of the shelf. Chicken breasts are either sometimes yellow or heading to a shade of green, I can no longer buy it. The frozen chips crinkle cut taste old when cooked and some of the chips are black inside them which I had to throw away, and if you purchase the spiced ham its completely changed to extremely hot and spicy no mention of new product because I bought them before and they tasted better, and now have a taste that makes you never want to buy it again. Aldi is no longer what it used to be, it's become cheap in quality, greedy with prices and sometimes they sell the same things every year but more expensive. Also, customer service is completely disgusting, arrogant and not helpful at all, I feel intimidated when sometimes you shop no matter which store and you have to push away a big box storage trolly away to go past the isle and when I do the staff look at you with no sorry's or moving it out for me instead they get disturbed. Mybe you should keep the isles clear for people to walk on not trip over and be looked at by staff in a bad way for moving their trolleys that are blocking the isles. I will personally no longer shop in any Aldi stores, and you have just lost a loyal customer. For many years I have bought at Aldi and all I can say is that it's no longer a five-star rating, very disappointing.

I was after 2 Slushy machines but was interstate on Wednesday when they became available. I checked many stores without success. I then checked the Yass store which the website said had low stock. I took a 2 hour round trip only to find that they too were out stock. Could you please have “out of stock” items removed more quickly.

Aldi Point Cook Vic
There is never any trolleys even after multiple times of letting the store know. They keep saying it is a third party problem which means customers have to go to the car park to get a trolley. Their produce is never fresh and goes off after a few days. I have stopped buying my produce from Aldi stores

Aldi Rosebud ,are now packaging their strawberries in cardboard now, so you can't see the bruising, mould, and worm holes , 3/4 of the punnet were thrown out, if you can't see what your buying, don't buy it !
We are on to you Aldi , lift your game !

Went to Aldi in Gladstone today, spent 15mins to get a basket of groceries, went to the ONLY checkout to find it was CLOSED. Stood there like an idiot looking around & decided I wasnt going to have the time or patience to learn to use their self serve machines (Which is apparently what they are trying to push people into doing!) So I dumped my basket of groceries at the service checkout & walked out & went to Woolworths instead. If Aldi continues to try & push people into using self serve, they will find there is many many others like me who refuse to use the awkward time consuming self service, will dump their groceries Like I did, & it will cost them more for someone to put the dumped items back where they belong. Good luck getting the perishables, frozen foods, milk, yoghurt, cheese back to its origin before it goes off. We wont be back at Aldi Gladstone again, Laziness & Greed destroying most businesses in Australia these days, Service will NEVER be as good as it was in the 80s 90s & Mid 2000s.

Cannington store. Dirty. One week they have a product. Following week, not there. Twice i have been overcharged. New staff there every week or two. Staff seemed to lack basic customer training. Prices appear to be increasing. Have given Aldi away. Its woolies from now on.

I walk in there mind you, checked online to see if they have all my items in stock. Can’t find them anywhere. I ask a staff member they pointed in the direction and that’s it no helping me find the products at all. I’m severely mad won’t come again.

Aldi Almat Laundry Liquid Concentrate Soft Sensations Formula change disgusting. I have used this product for years & it gave a great wash with amazing fragrance. Today I couldn't believe my eyes when I opened the "New" container & saw a clear liquid with no fragrance as opposed to an opalescent liquid with a gorgeous fragrance. Getting a refund tommorrow. The laundry was just wet, not washed & the clothes smelt totally unwashed. Very deceptive that the packaging has remained the same which boasts "Enchanting Fragrance" Bull***t!!! Washing clothes again now with another brand. Why didn't the decision maker just increase the price like every other manufacturer? No they just ruined a brilliant product.
Thumbs down

Hi
H
Not a regular user of Aldi, but I do like the honesty of the most recent advert with the lady unloading vast quantities of shopping from a single bag.
As usual there is only one checkout open!

I was given a gift card purchased at aldi and there was a problem with it and they didn’t want to know about it.

We always like shopping at Aldi, but today we were very very disappointed. Our store is in Regional area Rockhampton QLD and we were looking forward to buying some of the Octoberfest products like we always did every year. Unfortunately not even half of the advertised products had arrived. We asked staff members when the rest will be on the shelves there answer was they don't know if they will even be sent up to Rockhampton. We know that it is easier to sell these type of products in the Metropolitan areas. Don't treat us like second class citizens up here.