Clear and easy, was worried about getting my medical documents, however just a quick link up and done, easy as pie. Fast appointments even when I did completely forget about one. Staff lovely and prod... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
After years of feeling like I'm watching myself live a life that's ment to be mine I finally found someone who understood what I needed straight away and not only that she understood the female body... Toon meer
Bedrijf heeft geantwoord
My Experience has been good so far , the consultations to my surprise are very relaxing and chilled , you work up in your head ,that’s it’s going to be a interrogation but it’s far from ,... Toon meer
Bedrijf heeft geantwoord
I am mostly satisfied with my time with Alternaleaf. The consultation process itself was excellent. The clinical staff on the link were friendly and put me right at ease. That being said, communic... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Alternaleaf
Geschreven door het bedrijf
Alternaleaf is leading the way in medical cannabis in the UK, and our mission is to improve the lives of all who need it.
We’re here to make access to medical cannabis straightforward, safe, and supportive—for everyone who qualifies. Whether you're living with chronic pain, anxiety, PTSD, or another long-term condition, we believe that high-quality care and personalised treatment plans should be within reach.
We work with some of the most experienced doctors in the UK—GMC-registered and specially trained in prescribing medicinal cannabis. Our clinicians take the time to listen, understand your condition, and build a treatment plan that’s tailored to you.
The process is simple:
Start with a free 30-second eligibility check. If you're eligible, you can book an online consultation—no GP referral required. Prescriptions are delivered discreetly and securely to your door.
We offer clear, flexible pricing with no hidden fees.
Choose a £10/month membership that includes all required consultations, or opt for pay-as-you-go at £39 per appointment. And if you're not eligible, you won’t be charged.
Our dedicated Patient Care Team is on hand to guide you at every step, ensuring you feel informed, supported and empowered—whether you’re new to medicinal cannabis or looking for a better clinic experience.
Alternaleaf is here to change lives—one patient at a time.
Contactgegevens
140 Wharfedale Road, Winnersh Triangle, RG41 5RB, Reading, Verenigd Koninkrijk
- 01283 244025
- hello@alternaleaf.co.uk
- alternaleaf.co.uk
4,6
Uitstekend
8K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The Dr and the whole were very…
The Dr and the whole were very professional and extremely knowledgeable. Very quick results aswell and was able to be medicated this way very quickly. Excellent service
14 oktober 2026
Antwoord van Alternaleaf
Thanks for taking the time to share your review Darren! We’re delighted to hear that you found the doctor and team to be so professional and knowledgeable throughout your experience. Knowing that you received your results quickly and were able to access your medication without delay means the world to our team thank you for your wonderful feedback and for choosing Alternaleaf!
Antwoord van Alternaleaf
Hi Andy, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Antwoord van Alternaleaf
Hi, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Verry helpful and understanding with…
Verry helpful and understanding with everything we discussed highly recommend to everyone
7 oktober 2026
Antwoord van Alternaleaf
Hi Mark , thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Antwoord van Alternaleaf
Hi Tina, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Came on time and helping really good 😊
13 oktober 2026
Antwoord van Alternaleaf
Hi Lee, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Antwoord van Alternaleaf
Hi Daniel, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Made me feel relaxed and understood my…
Made me feel relaxed and understood my pain . The nurse was helpful then the dr had a chat . Let’s hope this works
11 oktober 2026
Antwoord van Alternaleaf
Hello Michele, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Easy process and knowledgable people
Easy process and knowledgable people, best in the UK
13 oktober 2026
Antwoord van Alternaleaf
Hi, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
My experience with Alternaleaf has been…
My experience with Alternaleaf has been excellent. Communication has been thorough throughout the process.
11 oktober 2026
Antwoord van Alternaleaf
Thanks for taking the time to share your review Debbie! We’re delighted to hear that you’ve had such an excellent experience with us and that our communication was thorough every step of the way. Keeping our patients informed and supported is always our top priority thank you for your wonderful feedback and for choosing Alternaleaf!
Prompt and discreet perfect
11 oktober 2026
Antwoord van Alternaleaf
Hi, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Antwoord van Alternaleaf
Hi, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Would highly recommend Alternaleaf!
I have had a very positive experience with Alternaleaf. Staff were extremely helpful from the start of the process and throughout. They offered very knowledgeable advice and were happy to answer any questions or queries. The product seems to be of high quality, with a varied selection to choose from. Would highly recommend, and thanks Alternaleaf.
5 oktober 2026
Antwoord van Alternaleaf
Thanks for taking the time to share your review Bradley! We’re delighted to hear that our staff provided such helpful and knowledgeable guidance throughout your journey, answering all of your questions along the way. Knowing you are so pleased with our wide selection and product quality means the world to our team thank you for your high recommendation and for choosing Alternaleaf!
Customer Support = Non-existent
When you need to speak to someone, they're nonexistent.
No one answers their phone. No one works on the chat lines. No one calls back when asked and emails take days for responses.
I have needed to speak to this company 3 separate times, and on all 3 separate occasions I get the same result: no communication or response.
They wanted a 6 month catch up and the only appointments they had were 3 weeks from the current date, so now due to the way it's lined up there is no way to get a prescription until after I have seen them.
Guess what...their Ai chat bot works though.....
16 oktober 2026
Review zonder uitnodiging
Antwoord van Alternaleaf
Hello Joseph, we’d like to investigate this further. We’ve requested more details via Trustpilot so we can address this and work towards a resolution. We appreciate you bringing this to our attention. Thank you.
Great service so far
12 oktober 2026
Antwoord van Alternaleaf
Hi Lee, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Antwoord van Alternaleaf
Hi Alec, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Friendly and informative
Had my initial consultation with Uma today and she was fantastic! She calmed any nerves I had almost instantly with her kind and professional approach. Just awaiting my doctor consultation and hopefully 🙏 I'll be starting my prescription soon.
16 oktober 2026
Review zonder uitnodiging
Antwoord van Alternaleaf
Thanks for taking the time to share your review, Jasmine! We’re delighted to hear that Uma was so fantastic and helped put your mind at ease right away with her kind, professional approach. We’re wishing you all the best for your upcoming doctor’s consultation, and we hope you’re able to start your prescription treatment very soon thank you for choosing Alternaleaf!
Antwoord van Alternaleaf
Hi Thomas, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Easier than I thought to get going and…
Easier than I thought to get going and for a fiver a month.
Products are good and come the next day.
6 oktober 2026
Antwoord van Alternaleaf
Hi, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Really quite awful staff and policies…
Really quite awful staff and policies they dont care once they have your money so if you have any problems then good luck!
16 oktober 2026
Review zonder uitnodiging
Antwoord van Alternaleaf
Hey Jay, thanks for taking the time to leave a review. We're sorry to hear that you haven’t had a good experience with us. Our goal is to support you so if you have any questions or need further assistance, feel free to reach out. We’re here to help, thank you.
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