Amazon Flex Reviews 

Thank you Amazon flex

We are having flooding rains today so my front porch was wet, but there was a place right in front of the door away from the direct rain. The Amazon Delivery Driver set my package right on the edge of the porch instead in the direct line of the rain. By the time I got home, 2 hours later, my package was beyond soaked. I attempted to find somewhere on Amazon to report this, but as usual, they don't make that information readily available.
Also, Amazon drivers in my town drive all over town with the sliding door to the van wide open with packages bouncing all over the place. Additionally, some drive all over with very loud music playing.
Amazon, get with it.

Awful customer service
The flex support team never solve a problem
They downgrade your SUV car to a sedan car without any explanation
They really abuse drivers
Payments are not fair at all
People think Amazon is amazing but they don't know how they are exploiting drivers
Dont do this job

Wouldn't even given them one star if I could. Extremely long signing up process only to find once you meet the criteria there are no vacancies in the the area you originally applied for. Complete sham, all they are looking for Muppets when orders are high. Save your time and look elsewhere.

This company should be banned in the UK.
They don't give ANY rights or benefits to their drivers. Zero accountability.

I personally deleted even Amazon app ( used it for many years for almost all purchases ) after realised how badly they treating their drivers.

Shame on Amazon!

I’m not sure who is looking after route planning but he/she is very cleaver. I picked 3.5 hours route planning many times but while doing this took 4 hours and more and when I finished after that 50 m drive to back home which is worthless getting paid £60.00 for that route.
I do not recommend this job anymore.
DN11 is the place where I work and collected 48 parcels for this route today.

I don’t even know how to explain this. It’s been two months since I’m chasing my pay no one is giving me a clue. I would think they’re a scam people Amazon Logistics DBI2..

I will leave my review about amazon flex here.
I start doing amazon flex 1 year ago thinking I will make some money but I realise I work for free most of the time. Sometimes I have very easy route and quick but most of time you need to drive far away and if you calculate the fuel and insurance and im not say about in some areas you need a helicopter to deliver the parcel because its so worst for your car to drive there and some inaccessible. (Others area you don't have access with the car and you can have heavy parcels or you need to struggle you don't have more arms in central areas)
Customers very rude ( they put in description to leave the parcel in some safe place like garage or rear porch but you cannot access the garage or door garden to leave in rear... ( even if you call them or text most of time people just not answer. If you speak with team amazon customer they don't have to many options to solve the problems and after you loose time at phone with team you will see in your standing you are the problem because you leave the parcel in safe place or return to amazon station (Customers complane)
App amazon most of time have some issues... you can deliver a parcel where app amazon show you but it's not real adress in that location.
I needed to solve all the time like finding some adress and even with GPS and instructions loosing so much time and if it's raining,dark this made your job so difficult.
There are to many issues about delivering with amazon flex and I see it's not worthy to stress and take in serious everything even if you try to do your best its not enough... Customers lie about not receive the parcel and if you leave in safe place you are still responsible. If you return to amazon station it's not good because they lower your standing even if it's not your fault you are penalised.
I see so many people put in description leave the parcel in some safe places and after complane not receive because they forgot about the description and if they check find the parcel in safe place.
I just realised maybe and it's time to just quit doing delivery for amazon flex because it's not worthy (stress,high mileage and less money) you are a slave and you are happy for some money in the moment but that money you need to put for next route... 48£ for 3h and 54£ for 3.30 and 62 for 4hours ... sometimes you drive like crazy 1 hours and after that you still need to drive to the streets to deliver the parcel and when you finish you need to drive again 1 hours or more to go home so calculate please from that 48£ or 54£. When you have easy delivery and not far away it's only because they try to play with your mind to play they games and it's only about manipulation. It's like you make 3steps and after 4 steps back and after again 2 steps and back.
Some people from amazon suport are amazing and try to solve problems but some speak so rude.
to many issues and low very low profit sorry but sound like a scam.... don't ruin your car because its not worthy... they don't care about you your health or option even if they send notifications about how to prevent accidents and stuff. Sorry but they just playing with you and think if your time it's worthy. You work afternoon and weekends even of it's late the money are the same... it's a scam....

If I could give minus thousands 0 stars, I would. The worst customer service I’ve ever experienced. I am very glad Jeff loose 20 billion.One day he would lose his full company with our prayers. As they are treating us like animal. He is providing cheap Customer service.Customer are complaining not received parcel. They are not opening doors not attending calls and blaming to drivers. Crying for 1 pence. I don't know why they are doing these kind of cheap things with drivers.

If I could give 0 stars, I would. The worst customer service I’ve ever experienced. My account was deactivated simply because I chose not to renew my insurance while on holiday, planning to sort it when I returned. It’s now been 3-4 months, and despite countless calls, all I get is the same excuse — ‘wait 5 working days’ — yet nothing ever happens. Absolutely fed up with their incompetence. Avoid this company at all costs

It's a shit gig. Of all the gigs I've done, this is the worst. They will make you drive 1 hour to deliver shit to customers for $97, $50 is already spent on Gas alone. It's not worth it.

I worked for number of years on and off.
But last week they deactivated my account by accusing me that I didn't do ages verification. I always maintained above standard ratings and followed flex app instructions all time. They are worst people to work for. Be aware they just finish you by saying you didn't do age verification. So many drivers have deactivated this way easy weapon age verification. Also they don't provide you any evidence other than emailing you that you didn't do age verification I'd check.
Zahida Mehdi.

Please for the love of god do not sign up to Amazon flex. Terrible pay and will send you as far away as they want, tonight I had a 130 miles round trip for £64 which after business insurance and fuel was probably only around £40, don’t get me wrong you can get the odd good route close to home but the majority of the time it’s dreadful routes. Depending on where you live they are happy to send inexperienced drivers who are just wanting a little extra cash into city centres and places over an hour drive away. If you cannot deliver a parcel it doesn’t matter where you are you must drive back to factory to return it with no extra pay.
If your wanting some extra cash I recommend food deliveries (JustEat, UberEats etc) pay is roughly the same and it’s 100x more chilled and easier.

DO NOT SIGN UP ITS NOT WORTH IT!!

U diver very poor service today

I have been working as an Amazon flex delivery driver for 6 weeks. Amazon flex didn’t pay my earnings. They don't explain why they can't pay me and they shamelessly advise me to be patient. Because of the company's uncaring attitude, I had to cancel my business because I couldn't get fuel for my car. They victimised me a lot.

It's not worth the stress and long distance you have to travel to deliver parcels. They don't pay you for distance, and it's hard at times to get onto support. The money they pay you is only sufficient for fuel. 3.5 hrs for £45-50 is robbery.

the app never works properly. Despite not having Edinburgh ticked in the filter I still get JUST FOR YOU - EDINBURGH offers which is a joke. There are people abusing this app with BOTS so you never get jobs despite a high standing. It is shocking from amazon. Customer service is a bad joke too. They merely send you an email back asking for the same details and info you already sent.

Modern day slavery. Amazon is a vile company who treat their delivery drivers like scum. Do not sign up to drive for Amazon flex, you will not make money, you will be paying to deliver their service. They take advantage of those of us who need to pay our rent and bills. I feel utterly used. So sad the world has come to this.

Amazon should be sued and closed down with all his revenue stripped off him. No human, animal or even a tree should ever be subjected into this advanced well decorated modern slavery which I know it certainly is. I just started yesterday as a driver but I don’t even know if I made any profit not even a penny but my losses were more.

Do to others what you would expect from them and you think it’s just a common sentence? It will surely come back to you or any of you blood relatives. These I assure, mark my words.

I don’t ever write reviews but I thought the world should know. I am withdrawing all my accounts flex, prime, groceries etc with you, most of which I pay subscription to for over 5yrs.

I doubt if you are human at all but certainly a tragedy from the underworld. If you do not see all these reviews and make a positive change soon then you should await your time Of reconning soon.

Cheers

After reading all the negative reviews, I thought it was just people overreacting. They are not.

I've been doing it for months, at the highest standard you can be, then after one block with some customers claiming they did not receive their parcel, my account was deactivated with no chance to defend myself, and no information given about which parcels etc were claimed to be not delivered.

This was after, during the time I worked as a flex driver, having taken parcels 45 minutes out of my way back to the depot that weren't even supposed to be on my delivery block, taking customers parcels in for them when they struggled to do it for themselves etc.

You think you're doing great, to one day wake up to them terminating your contract basically saying they'd rather lose a flex driver than a customer, so they believe the customer.