American Book Warehouse Reviews 

There was an issue with a book that I initially ordered but American book warehouse worked hard to get my order refunded and send me a new book of my choice. I really appreciated them working to make things right. I will order from them again because of the great customer service.

Excellent and personalized customer service. Book was in better condition than expected, and was received in timely manner. I am happy to have found out of publication title in really good condition.

I ordered and paid for a hardbound book and received a softcover book for the title and author requested. I contacted American Book Warehouse by email and phone, describing the problem. I received prompt emails with directions and a solution. I received a hardbound copy within a reasonable amount of days and it was in excellent condition. I understand errors can be made. It’s how a satisfactory solution can be met. I’m very happy with the outcome.

They originally sent me the wrong cover of the book I ordered which isn’t a big deal and they were so nice when I emailed about it and they immediately sent me the new one and even let me keep the other one!

My first book order didn’t show, but when I contacted customer support they were diligent it responding & fixing the issue. Now I got my book & I appreciate their help!

A book I ordered turned out to be out of stock. The folks at ABW could not have been more gracious in helping me locate an alternative title for no additional cost. Their communications are clear and prompt. I will buy from ABW again.

I ordered a language book to help with my studies. The book I ordered ended up being out of print, but their customer service department kept trying to track down a copy for me, and kept me updated. Sadly, we were never able to track one down, but American Book Warehouse was fantastic throughout the entire process. They helped me find an alternative that met my needs. I highly recommend them!

Purchased a book even though it was not in stock. Customer service was quick and efficient; absolutely no problems. 10/10 Would use this store again!

Recently made a purchase but the book was sold out. Customer service was very helpful and quickly provided a refund. I was also offered a discount for a future purchase for the inconvenience. I would purchase here again.

got my book quickly. Support was quick to respond with the tracking info when asked for it!

I placed an order and the pictures showed a different book than what was ordered. The book i ordered was one word different and it is very easily overlooked especially when they put the wrong book in the diagram. I immediately noticed it after ordering and called and emailed them trying to cancel the order, never reaching anyone. 2 days have passed with no reply. Very unprofessional and I will never buy from them again.

I ordered a book from them as a first time customer and the book arrived in the promised condition shortly after ordering. So why did I give them only 2 stars? I spent much time and effort to find this book online from an independent book seller because I no longer wish to support Amazon. I ordered from American Book Warehouse and guess where it came from? Amazon. They portray themselves dishonesty and I won't buy from them again. I'll keep searching for an independent book seller who isn't a front for Amazon.

I ordered a set a books from American Book Warehouse that I had been searching for as it was a series from when I was younger. A lot of older books are harder to find and can cost an arm and a leg, or in a condition that is less than desirable. Not only was the cost of my set less than everywhere else, the books were in perfect condition and they arrived quickly too. I am working on collecting enough books to be considered a library and I know I will be using American Book Warehouse to collect many more. I highly recommend this company if you are a book dragon like me, you will be as excited as I was for my books to arrive. I am sure you will you continue to use them to build your collection too.

I had a great experience with American Book Warehouse! Their customer service was incredibly helpful and responsive when I reached out about a book that was out of stock. To make up for it, they even shipped me a free book as compensation, which was a really nice and unexpected gesture. The overall process was smooth, and their team was friendly and professional. I truly appreciate their dedication to customer satisfaction. Will definitely be shopping with them again!

I ordered a book on January 12. It is now February 15 and no book. I emailed the company several times and have received one response telling me that the warehouse is having delays. Not one person has responded to my subsequent emails after the second promised shipment date. DO NOT ORDER FROM THIS COMPANY!

Do not recommend buying from this company. I ordered a book and received an email saying that it had been shipped, but there was not tracking number. I waited a couple extra days from the time it was expected to be delivered before contacting them. It takes two to three days for them to answer emails and when I called it went straight to a voicemail. A few days after I first contacted them they informed me that they did not even have the book that I ordered in their wearhouse and nothing was ever shipped. I requested a full refund since I had to buy this book elsewhere at this point. A few days later they said they were processing my refund. The refund showed up but then disappeared from my account. I even contacted my bank which told me the refund was cancelled. I have contacted them again and am still waiting to see if they will give me my refund. This has been totally unacceptable service.
Update, I did finally receive my refund. However, I was very disappointed in the overall service and will not be ordering from them again.

Honestly, I thought it was a scam, but I finally received my book. However, I was unable to track my package. The book is in very good condition, and it took 6 days to arrive.

Ordered a book where this specific cover is not out of print. It was listed for around $30. Never received book, sent two emails and got no response. Checked the website and saw that isn’t still listed but now it’s for $400.

Book arrived quickly & in perfect condition. I would purchase from A.B.W. again! Thank you!

I had an issue with the copy of the book that was sent to me. The customer service department was quick and courteous. They offered me several options and mailed out a new copy ASAP. I’m happy with the final result!