Honestly really good. Whenever I call customer service they are very helpful. Overall placing orders is very nice. Pretty good overall. I like how they have a system that can help customers save money... Toon meer
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Love the site everything you need at your fingertips. The site is easy to navigate and the selection and prices are awesome. Just purchased the BMR front strut brace and rear. Next purchased will be... Toon meer
Love the fact that I can look up specifically for my year and model vehicle and their videos are great to get an idea on how it will look and function. 👍
super quick to take your money. super slow to help you with anything if they even have any sort of idea whats going on so.....shipping items with no instructions......then not knowing how to install s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shop online with AmericanMuscle for the best parts for the muscle car enthusiast. Free shipping is included on orders over $75.
Contactgegevens
Lee Boulevard 7, 19355, Malvern, Verenigde Staten
- support@americanmuscle.com
- americanmuscle.com
4,0
Goed
3K reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Very easy to navigate
Very easy to navigate. Always have what I am looking for. Also have catalog. Repeat customer.
4 juli 2026
Review zonder uitnodiging
Great costumer service 👍🏻
2 juli 2026
Review zonder uitnodiging
One out of five packages that I ordered…
One out of five packages that I ordered have came messed up or the box has been open/closed. Do not recommend the shipping option absolutely terrible.🪵 had parts poking out the box scraped up and overall had to throw out one btw I spent 1,523$ for most of my parts to come messed up
1 juli 2026
Review zonder uitnodiging
Antwoord van AmericanMuscle.com
Hello Preston,
Thank you for taking the time to share your feedback with AmericanMuscle. We are disappointed to hear that you have received damaged orders. We work hard to have orders shipped quickly and in a manner that they arrive undamaged, and we fell short of our goal, and more importantly, your expectations.
We reviewed your recent orders, and we do not show that you contacted us to let us know there was damage to the product that you ordered and received. If you receive an item that show signs on damage, please contact us and we will be happy to initiate a return/replacement for you. We want our customers to be satisfied with the items that they order from AmericanMuscle.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
AM has been my go to for almost every…
AM has been my go to for almost every part on this major overhaul! Great support! Competitive pricing and all around great support. Website layout is very organized.
29 juni 2026
Review zonder uitnodiging
After calling the number you have to…
After calling the number you have to wait and hear many different extensions. Once you choose the right one you are put in a queue for quite sometime. Then you get connected and no one is on the other side. This has has happened several times.
29 juni 2026
Review zonder uitnodiging
Antwoord van AmericanMuscle.com
Hello Wilson,
Thank you for taking the time to share your feedback with AmericanMuscle. We value the feedback that we receive from our customers as your feedback helps us to make changes and improvements to the products and services we offer to our customers.
We are reviewing your recent calls and we did find one where you were connected to an agent, but the agent did not speak on the call. I can understand your frustration with this situation, and the representative that your call was connected to was experiencing system issues that day. This is why you may have heard silence before disconnecting the call.
We do understand that this can be quite frustrating, and no one likes to be stuck in a queue for an extended period of time. We do thank you for your understanding and for bringing this issue to our attention.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
What I ordered came a day earlier than…
What I ordered came a day earlier than expected and it fit and looks great$$$
25 juni 2026
Review zonder uitnodiging
I still have not received my order …
I still have not received my order from June 9th and it's the 26th. Where's my side scoops for my mustang???
9 juni 2026
Review zonder uitnodiging
Mr. Ed gets an upgrade
Good inventory, but not enough for the newer Mustangs.
Need more inventory for convertibles.
Their prices are inline with others, even Ford.
I’m expecting delivery of the one thing that I have bought, so send me another survey next week.
24 juni 2026
Review zonder uitnodiging
As easy as it gets
Ordering parts ia super easy to find what you're lookong for. Its also super easy to place an order. And if you need anything they'll be there to assisnt no problem.
24 juni 2026
Review zonder uitnodiging
Not alot to say
Not alot to say, I seen what I wanted I read about it and read the reviews.I clicked the product and it took me to the checkout screen, since I've made purchases before it was easy peasy! Just waiting for it to arrive
22 juni 2026
Review zonder uitnodiging
lots to choose from
24 juni 2026
Review zonder uitnodiging
The video showing complete…
The video showing complete installation, and tool with torque requirements to complete the task.
23 juni 2026
Review zonder uitnodiging
Everything with the experience and…
Everything with the experience and website is great. Order from here numerous times and will continue.
21 juni 2026
Review zonder uitnodiging
I like the way that they explained the…
I like the way that they explained the product to me and how I would be able to install this myself so if any any problems, your fault
21 juni 2026
Review zonder uitnodiging
The selection and ease of ordering was…
The selection and ease of ordering was great. First time user. Product that did arrive was ad expected. However the delivery service failed to leave my second package. But A.M. has jumped right on it and in the process now in hopes to resolve. All in all... Great Job !
16 juni 2026
Review zonder uitnodiging
Cool stuff good prices
19 juni 2026
Review zonder uitnodiging
There products are good
Their products are good, you get what you pay for but their Bama x4 custom tunes on a 2nd gen coyote are horrible. I literally flashed mine back to stock and tossed a brand new x4 in the garbage
23 mei 2026
Review zonder uitnodiging
Antwoord van AmericanMuscle.com
Hello,
Thank you for taking the time to share your feedback with AmericanMuscle. We are sorry to hear that you were not satisfied with the tunes that you purchased.
We wanted to review your order, but we were unable to with the information provided in your review. If you would send your order information, and a copy of this review, to Satisfaction@AmericanMuscle.com, once we receive it, we will review this situation.
Typically if a customer experiences issues with the tunes, we have them contact our Tuning Department to see if they can assist with the issues you are experiencing.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
They sent a totally incomplete order
They sent a totally incomplete order, instead of sending the remaining part of the order they wanted me to send back what I received and start the process over again. I then requested for a full refund and went somewhere else, also they will not allow you to talk directly to a customer service person only by chat, ridiculous !
19 juni 2026
Review zonder uitnodiging
Antwoord van AmericanMuscle.com
Hello,
Thank you for taking the time to share your feedback with AmericanMuscle. We are sorry to hear that you had issues with your order and that you were unable to speak with a member or our Customer Service Team.
We were unable to locate an order with the information shared in your review. We would like to review your order and ask that you kindly send an email with your order information, and a copy of your comments, to Satisfaction@AmericanMuscle.com. Once we receive this information we will review your order and see how we can resolve this issue for you.
We do have representatives available to speak with you. You can call them at 610-990-4562. They are available weekdays from 8:30 AM-11 PM EST and on weekends from 8:30 AM -9 PM EST.
If you have an y additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
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