Antler Reviews 844

I bought the super lightweight luggage soft sided and I love it. The Sahara Sand is greener than the website show, almost sage, but it’s a pretty color. Arrived quickly with fabric covers for storage. High quality reasonably priced luggage.

My new suitcase is very well designed. It was delivered promptly. It rolls very well.

The response from representatives has been phenomenal. I have never had the pleasure to work with such caring and responsive individuals. I would highly recommend this company to all who are looking for quality luggage and accessories.

Shipping was quick and product was just as described.

Lightweight and easy to use. Would buy again!

I am thrilled with my new lightweight bag! I'm 70 years old and have shoulder issues. This is truly the lightest bag I've ever found. Surprisingly enough, it has more room than other bags I've used. I can once again lift the bag into the overhead storage. Thank you for making a beautiful, light, and well planned carryon bag. I'll never go back to some other brand!

Very helpful and understanding staff, solved problems quickly

came promptly, and nice bag to cover it when not in use. wish there was a pretty blue, but the light sage color is nice also

I deserve a quicker refund

I almost never write negative reviews, but this experience absolutely demands one.

I purchased an Antler suitcase less than two weeks ago, and on its very first trip, the zipper on the front pocket broke. This was not after repeated use or wear and tear. This was a brand new product failing immediately under normal travel conditions.

When I reached out, I was told the damage was due to handling and therefore not covered under warranty. That response is incredibly disappointing. A suitcase is designed to be handled, transported, and used in transit. If it cannot withstand a single trip, that raises serious questions about the quality and durability of the product.

What’s most frustrating is not just the defect, but the lack of accountability. At this price point, I expected both a well made product and a company that stands behind it.

I cannot recommend Antler based on this experience.

UPDATE: hank you for your response. I understand your policy, but I do not agree with this outcome.

This suitcase was used once and sustained significant damage under standard airline handling conditions. A product marketed and priced at this level should reasonably be expected to withstand normal travel. The extent of the damage raises concerns about the durability of the product itself, not just how it was handled.

Deferring entirely to the airline does not address that concern. I chose Antler because of its reputation for quality, and this experience falls short of that expectation.

I am asking you to escalate this internally and provide a resolution that reflects the standard your brand represents, whether that is repair, replacement, or another appropriate form of support.

I look forward to your response.

This bag is slim and so well designed that I was able to combine my old laptop bag with a small backpack I use for yoga clothes and books and such things.i love all the compartments, and it slides easily under the seat in a plane And it looks elegant. I wouldn't mind carrying it into an office or restaurant. Thank you for this beautiful design.

This bag is just as beautiful and well made as it appears to be. I use it as a diaper bag for my three year old and can fit all her snacks and precious toys in it. I love it.

I didn’t like the backpack at all and have returned it immediately and haven’t heard anything about the return.

Solid case that is beautifully made, I have not used it yet but I am excited to!

I had a great shopping experience with Antler. The website is clear and easy to use, prices were clear, and the item shipped really quickly.

Nice suitcase. Good experience. Will certainly recommend.

The suitcase a carry on hardshell is even nicer in person than the photo. It is also a tiny bit smaller than the maximum measurements for a carryon with my carrier (American airlines). I like the TSA approved locks, and the expandable feature will allow me to add the travel attire during my trip.

I reached out to antler help as the lock is broken on my suitcase and I requested a replacement but haven’t received any help.
Stephanie Starrs
949-419-5431
*Yes the help team did reach out to me after this comment but matter was not able to be resolved before my trip unfortunately.