Still had the parts for my boiler which is a discontinued one. Very user friendly Web site. Delivery fantastic within the following day. All together a very good service.
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Lees wat reviewers zeggen
I phoned the company with a query/order and talked to a very knowledgeable fella who gave me some good advice and he even knew, off the top of his head - the part numbers of the items that I needed…….... Toon meer
The website is a bit difficult to navigate, I needed a rear fire lining stone for my log burner as they seem to crack every year and need replacing. Thankfully, I knew the exact product number I nee... Toon meer
Spoke to Hayley Walker who was super helpful. I didn’t even know what model my fire was as we have just moved home and the fire was already in. Hayley asked to send some photos and responded very prom... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We design and manufacture wood burning, solid smokeless fuel. bioethanol and gas stoves from our base in Axminster, Devon UK. We're focused on producing the most desirable, efficient and low emission heating appliances via our UK retailer network and abroad. We also sell a wide-range of spares and accessories to support owners with older Villager, Aarrow or Stratford branded stoves.
Contactgegevens
The Fireworks, Weycroft Avenue, Axminster, Devon, EX13 5HU, Axminster, Verenigd Koninkrijk
- 01297 632050
- info@aradastoves.com
- aradastoves.com
4,6
Uitstekend
214 reviews
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Spoke to Hayley Walker who was super…
Spoke to Hayley Walker who was super helpful. I didn’t even know what model my fire was as we have just moved home and the fire was already in. Hayley asked to send some photos and responded very promptly with model type and a spares catalogue so I could identify replacement parts. The whole ordering process was easy. Parts arrived and Hayley even sent me an online owners manual for the fire. Great service throughout.
4 augustus 2026
Excellent customer service
Excellent customer service from Hayley, quick to respond and knowledgeable. Made it easy to transact and purchase knowing we were getting the right replacement parts
10 augustus 2026
Review zonder uitnodiging
Clear details of replacement grate bars…
Clear details of replacement grate bars for a 23 year old stove, good customer support, delivered promptly.
3 augustus 2026
Easy and good
21 juli 2026
A very quick answer to an E mail…
A very quick answer to an E mail enquiry and speedy delivery of my goods.
29 juli 2026
Well packaged and delivered quickly.
The website is a bit difficult to navigate, I needed a rear fire lining stone for my log burner as they seem to crack every year and need replacing. Thankfully, I knew the exact product number I needed for my Arada stove as I had ordered one previously and kept the receipt, which really helped on the website.
The item was well packaged and arrive the next working day.
20 juli 2026
Ordered parts one day
Ordered parts one day, delivered the next morning. Excellent service.
21 juli 2026
New smoke diverter plate
I have had my Sherborne Stove for about 15years. The smoke diverter plate had broken and whilst I coudn't find a replacement on line, A call to Arada solved it. They emailed me a link to the product on their website to allow me to order on line and it arrived 3 days later.
Result.
Thank you Arada
24 juni 2026
glass kit
Bought a glass kit, bit pricey but you know you’re getting the right one.
Cost of delivery is always an issue for me.
13 juni 2026
Excellent service
Excellent service, from ordering online to receiving the parts. Very quick. 👍
11 juni 2026
Order arrived as arranged.
Easily ordered on line and delivered the next day as arranged.
9 juni 2026
Brilliant customer service
Brilliant customer service, quick turn around and would thoroughly recommend
1 juni 2026
Replacement Vermiculite Liners…
I had to order 2 x Vermiculite Liners for our Ecoburn 3 log burner. I've only had the fire for three years, but this is the second lot of replacement liners that I've had to buy! Almost every year they fail with long cracks appearing! These items are extremely expensive and your carriage charges via DPD are over priced. Including delivery costs I had to spend over £50.00 for only two items!
7 juni 2026
Perfect all round
1 juni 2026
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