ARCTIC Reviews 

They have by far the best customer support ever , i had an issue with a fan hub and they were so helpful they solved it , even though i'm in france and they are in germany

Super Service und unkomplizierte Unterstützung!

I've used Arctic products for many years and they have always been excellent. I have a liquid cooler that I've been running for six years now without any issues at all (it's brilliant). I needed a spare part as I was changing my motherboard/CPU and I'd not kept that part. The customer service team were amazing! They were so quick and helpful. They went above and beyond what I would have expected.
Their products always get great reviews and consistently outperform other options. With the build quality on the products I've purchased and the excellent customer support, I'm never going anywhere else!

Exceptional customer service. Special mention to Jessica. This is how you make faithful customers.

I placed an order for multiple items. One item had a small missing cable. I contacted their team and they solved my issue in no time.
Greatly recommend, thank you Freddy and Simon!

They work very quickly, and the warranty is genuine! Perfect customer service and product so are great

I cannot lnock this company one bit i currently have their artic 3 loquid cooler 240mm 2 fan unit fotted along with 3x artic pro argb p14 fans on my pc settup running a ryzen 7 5800x and i am blown away by how cool it keeps my pc and b550m tuf gaming board cool whisper quiet while playing bog games like borderlands 4 forza etc never have i seen a system run so cold that the temps dont usually go above 70 degrees c very value for money and best products iv used . Even sent out replacment offset brackets for amd processors that was missing from a liquid cooler bought else where free of charge and very quickly too cheers artic

Fantastic service!

Lost parts of my 360 aio cooler and the team shipped out a new mounting kit asap once I provided the invoice.

There was no cost in doing this and the team were excellent to deal with.

Couldn't recommend them enough.

They send replacement for 2 fans of the Arctic Freezer ARGB cause the lights wouldnt turn on. With 2 mails, they were ready to send, and in a few days i had the replacements in my hands. Unbelievable service!

Sehr guter Kundenservice, schnelle Garantieabwicklung, Produkte haben eine gute Qualität, aber Ausfälle können passieren. Um so wichtiger ist der Service.
Ich habe bereits mehrere Produkte und hatte bisher nur einen Zwischenfall. Nach 3 Jahre in Gebrauch wurde das Gerät anstandslos ersetzt. Top!

My liquid freezer 3 pro's vram fan was starting to make rattling noise and i contacted Arctic. They were happy to help and sent new vram fan and solved my problem very quickly. I would highly recommend buying Arctic products because of their quality and customer service.

Amazing Company with great customer service, Ordered a 5 pack of fans one was damaged in transit on the corner spoke to support and 2 days later a brand new fan was delivered to my door. Also great quality fans and nice and quiet in my case. Will use again for my next build

I have had a very good experience with Arctic products. The build quality is excellent, the cooling performance is very good, and the products are easy to install. I also really appreciate Arctic’s customer support. They are helpful, responsive and professional, and it is reassuring to know that support is available if you ever have a problem or need advice. Overall, I am very happy with the quality, performance and customer service provided by Arctic.

I do not need to talk about the quality of their products, they speak for themselves. I had a problem with a Summair 2Go, I contacted the customer support and they quickly solved my problem, without making me feel "wrong". Honestly, this is how a customer service should work. If I could give 10 stars, I would.

I have got a little issue with a screw they solve it under 1 week.

Products are great, customer service works as it should. If something missfunction they are sheeping you a new thing without a problem. That's how u earn a customer.

Excellent product and customer service
Very happy with my Liquid Freezer III Pro 360. Excellent performance, and ARCTIC customer service was responsive and helpful throughout my order.
My only criticism is the shipping option to Cyprus. The parcel took around three weeks to arrive from Germany, with almost no meaningful tracking updates during transit. Other shipments I receive from mainland Europe commonly arrive within 2–3 days.
I would happily pay a reasonable extra charge in the future for a faster shipping option with reliable end-to-end tracking.
Apart from the shipping experience, I am very satisfied with both the product and ARCTIC's support.

They provided me, for free, 4 screws that I needed for installing the cooler.
The screws belonged to the MOBO, but Arctic helped me.

Happy with my arctic liquid freezer III 280 CPU cooler. Excellent and free support when the small additional vrm fan needed replacement.