ARCTIC Reviews 

Habe einen Arctic Freezer i35. Super Kühler gute Leistung. Habe dann auf AMD gewechselt und den Support gefragt ob ich ein Montagekit erwerben kann.
Am nächsten Tag lag es dann (komplett kostenlos) in meinen Briefkasten.

Ich besitze meine Arctic Liquid Freezer III 360 nun seit fast einem Jahr. Leider hatte ich kürzlich ein Problem mit zwei rundgedrehten Montageschrauben, weshalb ich mich an den Kundenservice wenden musste, da diese nicht eigenhändig austauschbar sind.

Die Abwicklung war einfach klasse: Ein besonderer Dank geht an Dominic, der mich von Anfang bis Ende persönlich betreut und das Problem zu meiner vollsten Zufriedenheit gelöst hat. Der Support war durchgehend freundlich und professionell. So einen Service wünscht man sich!

Bin sehr zufrieden mit den Arctic P12 Lüfter, hab die P12 Max, Pro und Standard im Einsatz. Leider wird der Max nicht mehr angeboten, das ich sehr schade finde. Das mal ein Lüfter kaputt geht ist normal, aber die 6 Jahre Garantie und der hervorragend Service such seinesgleichen

The customer support from ARCTIC is amazing. I bought a second-hand ARCTIC Freezer and it was missing the AM5 mounting kit. I just sent them a photo and the invoice, and they sent me a new kit for free, super fast. I really recommend ARCTIC, not just for their products, but also for how patient, kind, and responsive their support is.

Der Kundenservice hat mir wirklich sehr gut weitergeholfen. Alles lief reibungslos und ohne unnötigen Aufwand ab. Meine Fragen wurden verständlich und zügig beantwortet. Ich fühle mich hier als Kunde ernst genommen.

I bought a product from ARTIC and was warned about possible compatibility issues with my motherboard. I contacted support directly, and they responded promptly. Excellent product and exceptional after-sales service. They gained a fan.

Products are a great value, and support is truly one of the best in the industry- rivaling giants such as Noctua. They sent me an AM4/AM5 mounting bracket kit completely free of charge once they verified that I owned the product since I lost it and wanted to re-use the water cooler.

very very good experience with Arctic, they were avail for me at every moment.

Je suis très satisfait du service client de la marque.
J'avais acheté plusieurs ventilateurs sur Amazon.fr. Plusieurs mois après, j'en ai malheureusement un qui s'est mis a faire du bruit sans raison, un mail au support accompagné d'une copie de la facture et j'ai reçu une réponse me proposant un envoi d'un ventilateur de remplacement. Je l'ai reçu sous quelques jours. C'est agréable de voir que le support se passe bien.

Merci Arctic

I had an issue with one of the fans in my 5-year-old cooler. The Arctic team responded to my request in a matter of a few hours, sent me a replacement the same day, and was very helpful all the way. A great company to do business with.

Excellent support with great attention and commitment to the consumer. In my case, the F12 PWM PST fan malfunctioned after about 3 years of use, and even so, I received a new one (without any complaint) thanks to the company's wonderful warranty that guarantees replacements for all its products within a 6-year period. I can only express my gratitude and recommend the brand to everyone.

Hello. I had a question about the ARCTIC Liquid Freezer III Pro 420 Black Rev. 2. It was resolved very quickly, even though I'm in Russia and the support team and official website are in Germany. That says a lot about the company. A special thank you to Frederik Raake, who helped me resolve the issue! Everything was done efficiently and quickly. Thank you, my friend!

I had an issue with a noisy fan on my Liquid Freezer III Pro 360 A-RGB. I contacted ARCTIC support and received excellent help throughout the entire process.
After providing a video of the issue, they immediately sent out a replacement fan under warranty. Communication was prompt and professional, and they even followed up to make sure I received the package.
Great customer service and they truly stand behind their products. Highly recommended!

I opened a ticket to replace a defective ARCTIC ARCTIC Liquid Freezer III on Jan 5 2026. After 6 calls with support and two comments on the ticket from me every week, still I do not even have a tech assigned. I really just needed an RMA and address to return for my old defective water cooler since I had to purchase a new one to replace the defective one. Every time I call I get we have shortages of office staff and they will try and get a tech to take a look at my ticket. But after a month, poor support good luck if your counting on being able to get something fixed under their warranty.

Hervorragender Service bei Reklamation! Besser geht es nicht!

servizio clienti assolutamente gentile e dsiponibile, componenti di altissima qualità a un prezzo imbattibile, per non parlare della garanzia di 6 anni su praticamente qualsiasi articolo. Artic non delude mai

One of my fan headers failed after a few months. I messaged them and they sent a replacement really quickly.

Thank you Aritic team, for a warrant replace liquid freezer ii to newer version and sending it ultra fast. Best communication with support team ever, this guys are cultural phenomenon for sure. I like the new model of liquid freezer iii pro 240. It is good for overclocked 5950x. Very effective, yet coolerblades has noticeable sound on high speed and it's a place for minor improvement in future

5 Sterne. Exzellenter Support von ARCTIC!
Ich habe über eBay eine ARCTIC Liquid Freezer III 420 A-RGB als B-Ware gekauft. Der VRM-Lüfter war defekt und es haben Montageschrauben für den Radiator gefehlt. Der Support hat sehr schnell reagiert und mir beides kostenlos zugeschickt.
Unkompliziert, kulant und ohne Diskussion. So wünscht man sich Kundenservice. Absolut Top!

Simon from support really helped me with my problem. Perfect customer service