Came back for a few favourites and as always was tempted to add a few more. Love their range of quality Irish producers.... So far Wild About, Burren Balsamics and Ciara's Pantry are definite favour... Toon meer
Bedrijf heeft geantwoord
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Once again I got first class service from Ardkeen online shopping Waterford Ireland , Only order on Monday 15th and it was delivered today 17th. Shout out to your amazing team of packers we'll done 1... Toon meer
Bedrijf heeft geantwoord
I ordered 3 boxes of Irish products for Saint Patrick’s Day for national and international delivery. All arrived in perfect timing with the products chosen from the online larder all in stock and arri... Toon meer
Bedrijf heeft geantwoord
Lovely supply of local and international produce. Special call out to a cashier called Jody who gave an extra euro of her own to help out my son who was a euro short for his sweets. A much appreciated... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Ardkeen Quality Food Store is an independent food retailer based on the Dunmore Road in Waterford City on the South East coast of Ireland. We are locally owned and managed. The business was founded by Robert and Pamela Jephson in 1967 as a small grocery store with petrol pumps out the front, believe it or not this was quite a novel format back then! The business has grown in popularity and scale over the years notably a a major redevelopment of Ardkeen Shopping Centre took place in 1998. Ardkeen Quality Food Store has a developed a unique food offering. People want to know about and trust the people who produce their food so we specialise in sourcing the best fresh produce and local foods from artisan food producers that we know and trust. As an independent supermarket we have the flexibility to buy the produce our customers want. Using links developed over the years with really good food producers we now have a range of fine foods that surpasses all competition in terms of food quality and provenance. We also cook and bake an extensive range of products at Ardkeen. Prepared daily in our deli kitchen by our skilled and commited team of chefs, using only the best of ingredients. The food is prepared, cooked and chilled (if necessary) and on sale the same day, so you can have retaurant quality meal at home in minutes. The range is extensive everything from soups & starters to main courses like Elaines wonderful Fishermans Pie to Lisa's sumptuous patisserie treats. Although there have been many changes over the years our philosophy remains the same; to provide great value, better quality food and excellent customer service. We are delighted to be listed in the prestigious McKennas Ireland Guides, Georgina Campbells Ireland Guide and have being awarded many accolades including Retail Excellence Ireland Awards, Best In Fresh Awards across departments and most recent named Best Shop in Ireland by The Irish Times. 'Our commitment to you starts with selecting our producers and continues through to the meal on your table'
Contactgegevens
Dunmore Road, X91 HP9W, Waterford, Ierland
- 0035351874620
- customerservice@ardkeen.com
- ardkeen.com
4,9
Uitstekend
880 reviews
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6 days after I placed my order I got an…
6 days after I placed my order I got an email to rate my experience - my oder has not even been dispatched yet!!!!!!!!!!
11 augustus 2023
Antwoord van Ardkeen Quality Food Store
Hi Arleen,
Many thanks for your custom and taking the time to leave a review. All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
Apologies for the delay in dispatch as we were waiting on the product you ordered to be restocked. You order has been fulfilled and you should receive a dispatch email today.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Great communication and proactive order…
Great communication and proactive order processing. Thank you very much for all your help. I will definitely be ordering from you again.
8 augustus 2023
Antwoord van Ardkeen Quality Food Store
Hi Gabriele,
Many thanks for your custom and taking the time to leave a review!
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
Delighted to hear you are please with our customer service and the fulfillment of your order. Our team ensures communication with customers and work hard to ensure that all items are received in a timely manner.
Thank you for the 5-star review, we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Very pleased with Ardkeen
Ardkeen was the only shop I could find to deliver this product (Meridian Organic Black Strap Molasses) to the Netherlands. The product was swiftly deliverd, safely packed and the exipartion date are very well (2024 and 2025) so I do not have to rush to use it. Well done!
10 augustus 2023
Antwoord van Ardkeen Quality Food Store
Hi Landa,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We very much appreciate your feedback. Our teams work hard to refine our processes, packaging and service, happy to pass it along.
Thank you for the 5-star review, we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Great service thanks you very much!
7 augustus 2023
Antwoord van Ardkeen Quality Food Store
Hi Brian,
Many thanks for your custom and taking the time to leave a review, all reviews help us to monitor our offering and service and to bring the World’s Best selection of Irish Artisan food to our global customer base.
We will be sharing your 5-star review with our team and we hope to be hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Fantastic Service
Fantastic Service, delivered next day, well packaged.
Received notification to say that the package had been dispatched. Will definitely use again.
7 augustus 2023
Antwoord van Ardkeen Quality Food Store
Hi Michael,
Many thanks for your custom and taking the time to leave a review, all reviews help us to monitor our offering and service and to bring the World’s Best selection of Irish Artisan food to our global customer base.
We will be sharing your 5-star review with our team and we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Bonjour, je n'ai toujours pas reçu ma commande
Bonjour, Je n'ai toujours pas reçu ma commande ..........
4 augustus 2023
Antwoord van Ardkeen Quality Food Store
Hi Christine,
Thank you for highlighting this to us, our review emails are automated and on occasion for our global customers it can mean receiving a review email before delivery.
I see your order was placed on Saturday 5th August at 18.22 local time; due to a public holiday on Monday 7th August here in Ireland it was not due to be processed until Tuesday 8th August. Looking at your tracking history; your order was dispatched Tuesday 8th where you should have received your tracking email that day. A successful delivery on Monday 14th August which is well within our Expected Delivery once Dispatched timeline.
I hope that you enjoy your purchase and have the confidence to use our service again.
Kind regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
I ordered from Australia and the…
I ordered from Australia and the process was simple and easy
4 augustus 2023
Antwoord van Ardkeen Quality Food Store
Hi David,
Great to hear you are happy with your experience ordering with us. We are constantly working to ensure the order experience is seamless for customers.
Thank you for the 5 stars review! We look forward to hearing from you again,
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Antwoord van Ardkeen Quality Food Store
Hi Helen,
Many thanks for your custom and taking the time to leave a review, all reviews help us to monitor our offering and customer service.
Great to hear you are pleased with our fulfillment and delivery process. We are constantly working with our couriers to ensure our customers receive deliveries promptly.
Thank you for the 5 stars review! We look forward to hearing from you again,
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Antwoord van Ardkeen Quality Food Store
Hi Mary,
Many thanks for your custom and taking the time to leave a review, all reviews help us to monitor our offering and service.
Great to hear you are pleased with our fulfillment and delivery process. We are constantly working with our couriers to ensure our customers receive deliveries promptly.
Thank you for the 5 stars review! We look forward to hearing from you again,
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Very positive & pleasant experience
Sophie took my order for a gift hamper. She could not have been more pleasant & helpful. She was a pleasure to deal with. She followed up with a call to assure me she delivered my order personally! Great service.
26 juli 2023
Antwoord van Ardkeen Quality Food Store
Hi Breda,
Many thanks for your custom and taking the time to leave a review, all reviews help us to monitor our offering and customer service.
We are happy to you are pleased with your experience with us and the service we provide throughout the order process. Our team always ensures that we touch base with customers and that items are delivered securely.
Thank you again for the 5 stars review for the customer experience provided, we will pass this onto the team.
We look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
You got my friend's hamper to her very…
You got my friend's hamper to her very quickly and efficiently, even though she lives off the beaten track
24 juli 2023
Antwoord van Ardkeen Quality Food Store
Hi Derbhile,
Many thanks for your custom and taking the time to leave a review, all reviews help us to monitor our offering and customer service.
Delighted to hear your friend received her hamper in good time!
Thank you again for the 5 stars review!
We look forward to hearing from you again,
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Antwoord van Ardkeen Quality Food Store
Hi Elizabeth,
Thank you for taking the time to leave us a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We are very happy to hear you are pleased with our range of artisan products at ardkeen.com and speed of delivery. Our teams maintain a high standard in all parts of the order process, we will happily share this feedback with them.
Thank you for the 5 stars review!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Well Done!
All 'went-to-plan'..... AND, the recipient loves the taste of the honey, all the way from Waterford !
4 juli 2023
Antwoord van Ardkeen Quality Food Store
Hi J,
Thank you for your custom and taking the time to leave us a review!
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base. Delighted to hear you are pleased with the delivery of our service. We can definitely agree with you on the taste of our delicious honey supplied to us by our local producers!
Thank you for the 5 stars & we look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
It's not just the products...
It's not just the products Ardkeen offers, it's the customer service. It's exceptional!
2 juli 2023
Antwoord van Ardkeen Quality Food Store
Hi Belle,
Thank you for your custom and taking the time to leave us a review!
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base. We are delighted to hear you are pleased with our wide range of artisan products and delivery of excellent customer service. This feedback will certainly be passed onto the team.
Thank you for the 5 stars & we look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Lovely produce
Lovely produce. Excellently packaged & all packing recyclable. Would highly recommend.
30 juni 2023
Antwoord van Ardkeen Quality Food Store
Hi Mary,
Thank you for taking the time to leave us a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
Delighted to hear you are pleased with the packaging of your order and consideration to using sustainable materials. Our teams maintain a high standard in each part of our business, we will happily share this review with them.
Thank you for the 5 stars and recommendation!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Antwoord van Ardkeen Quality Food Store
Hi Shelagh,
Thank you for taking the time to leave us a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
Delighted to hear you are please with our care and attention to delivery of your order. Our teams maintain a high standard in each part of our business, we will happily share this review with them.
Thank you for the 5 stars and recommendation!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Brilliant Service
Really efficient order process and delivery, no delay whatsoever and packaged brilliantly so no danger of damage
24 juni 2023
Antwoord van Ardkeen Quality Food Store
Hi Nicholas,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base. Great to hear you are happy with our order process and delivery. I will pass this onto our fulfillment team who will be delighted with the feedback!
Thank you for the 5 star recommendation, we look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Great website
Great website, great communication, swift delivery and excellent presentation !
11 juni 2023
Antwoord van Ardkeen Quality Food Store
Hi Pauline,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
Great to hear you are happy with our service and delivery. Our team will be delighted with the feedback.
Thank you for the 5 star recommendation, we look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Nice selection of beers and snacks in…
Nice selection of beers and snacks in the box. Fast delivery
10 juni 2023
Antwoord van Ardkeen Quality Food Store
Hi Áine,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We are continuing to discover new exceptional products and producers which we are proud to showcase throughout our stores. Our teams work hard to refine our processes, feedback supporting time of your orders delivery and is a boost to their efforts.
Thank you for the 5-star review, we look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Antwoord van Ardkeen Quality Food Store
Hi Thomas,
Thank you for taking the time to leave us a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
Delighted to hear you are please with our care and attention to fulfilling orders. We are delighted to get such positive feedback from our customers. Our teams maintain a high standard in each part of our business, we will happily share this review with them.
Thank you for the 5 stars and recommendation!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
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