Came back for a few favourites and as always was tempted to add a few more. Love their range of quality Irish producers.... So far Wild About, Burren Balsamics and Ciara's Pantry are definite favour... Toon meer
Bedrijf heeft geantwoord
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Once again I got first class service from Ardkeen online shopping Waterford Ireland , Only order on Monday 15th and it was delivered today 17th. Shout out to your amazing team of packers we'll done 1... Toon meer
Bedrijf heeft geantwoord
I ordered 3 boxes of Irish products for Saint Patrick’s Day for national and international delivery. All arrived in perfect timing with the products chosen from the online larder all in stock and arri... Toon meer
Bedrijf heeft geantwoord
Lovely supply of local and international produce. Special call out to a cashier called Jody who gave an extra euro of her own to help out my son who was a euro short for his sweets. A much appreciated... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Ardkeen Quality Food Store is an independent food retailer based on the Dunmore Road in Waterford City on the South East coast of Ireland. We are locally owned and managed. The business was founded by Robert and Pamela Jephson in 1967 as a small grocery store with petrol pumps out the front, believe it or not this was quite a novel format back then! The business has grown in popularity and scale over the years notably a a major redevelopment of Ardkeen Shopping Centre took place in 1998. Ardkeen Quality Food Store has a developed a unique food offering. People want to know about and trust the people who produce their food so we specialise in sourcing the best fresh produce and local foods from artisan food producers that we know and trust. As an independent supermarket we have the flexibility to buy the produce our customers want. Using links developed over the years with really good food producers we now have a range of fine foods that surpasses all competition in terms of food quality and provenance. We also cook and bake an extensive range of products at Ardkeen. Prepared daily in our deli kitchen by our skilled and commited team of chefs, using only the best of ingredients. The food is prepared, cooked and chilled (if necessary) and on sale the same day, so you can have retaurant quality meal at home in minutes. The range is extensive everything from soups & starters to main courses like Elaines wonderful Fishermans Pie to Lisa's sumptuous patisserie treats. Although there have been many changes over the years our philosophy remains the same; to provide great value, better quality food and excellent customer service. We are delighted to be listed in the prestigious McKennas Ireland Guides, Georgina Campbells Ireland Guide and have being awarded many accolades including Retail Excellence Ireland Awards, Best In Fresh Awards across departments and most recent named Best Shop in Ireland by The Irish Times. 'Our commitment to you starts with selecting our producers and continues through to the meal on your table'
Contactgegevens
Dunmore Road, X91 HP9W, Waterford, Ierland
- 0035351874620
- customerservice@ardkeen.com
- ardkeen.com
4,9
Uitstekend
880 reviews
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My Order
My order came so quick I couldn't believe it. Everything I wanted was in the box. Thank you so much.
24 november 2023
Antwoord van Ardkeen Quality Food Store
Hi Lynda,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We are also glad to hear you are pleased with our service and the delivery of your goods. Our team have worked hard to ensure that items are received in excellent condition.
Thank you for the 5-star review, we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
First-time Buyer and Very Happy
This is my first time buying from this store. Hours after I had placed my order, Ardkeen contacted me to let me know that they didn't have some items in stock, and offered me the options of reimbursement or substitution. Our communication was very pleasant.
My order arrived in the expected time; the items in perfect condition. I'm enjoying the substitute products as they are very high quality! Thank you!
29 oktober 2023
Antwoord van Ardkeen Quality Food Store
Hi there,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We are delighted to assist you with fulfilling your order to a high standard of quality and service. Our team is always working hard to refine our processes and customer service, so happy to pass it along.
Thank you for the 5-star review, we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Very impressed!
Very easy to navigate the website, easy to purchase and really fast delivery!
23 oktober 2023
Antwoord van Ardkeen Quality Food Store
Hi Kate,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We are delighted to assist you with your order. Our team is always working hard to refine our processes and service, so happy to pass it along.
Thank you for the 5-star review, we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Reliable and fast delivery.
6 november 2023
Antwoord van Ardkeen Quality Food Store
Hi Werner,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We are delighted with your feedback. Our team is always working hard to refine our processes and service, so happy to pass it along.
Thank you for the 5-star review, we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
I purchased 3 bottles of gravy browning…
I purchased 3 bottles of gravy browning from ye. Had them delivered after a few days. So thank you
5 november 2023
Antwoord van Ardkeen Quality Food Store
Hi Christina,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base
The Goodall's Gravy Browning is highly popular with our customers and we delighted to hear you could stock up on yours. Delighted you received your order from us promptly also.
Thank you for the 5-star review and we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
My sister was delighted with her gift. She is a bit of a foodie and really appreciated her gift
My sister was delighted withn
4 november 2023
Antwoord van Ardkeen Quality Food Store
Hi Mary,
Thank you for taking the time to leave us a review.
All reviews help us to continue to bring the World’s Best selection of Irish artisan food to our global customer base.
Delighted to hear you have chosen ardkeen.com to help with gifting solutions for your sister. We look forward to providing you with even more excellent Irish produce over the coming year.
We are delighted with the 5 stars and recommendation, thank you.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Excellent customer service I emailed a…
Excellent customer service I emailed a query and received a very efficient reply. This helped me make my choice.
3 november 2023
Antwoord van Ardkeen Quality Food Store
Hi Pauline,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We are delighted to assist you with recommendations for your order. Our team is always working hard to refine our processes and service, so happy to pass it along.
Thank you for the 5-star review, we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Antwoord van Ardkeen Quality Food Store
Hi Zachary,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We very much appreciate your feedback. We are always expanding our online selection and our team works hard to refine our processes and service, happy to pass it along.
Thank you for the 5-star review, we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Very fast and very good packaging
2 november 2023
Antwoord van Ardkeen Quality Food Store
Hi Marcus,
Thank you for taking the time to leave us a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base. Delighted to hear you are pleased with our service and the delivery of your goods.
We are delighted with the 5 stars, thank you.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Always great
31 oktober 2023
Antwoord van Ardkeen Quality Food Store
Hi Attracta,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We very much appreciate your feedback. Our team work hard to refine our processes and service, happy to pass it along.
Thank you for the 5-star review, we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
A little disappointed
Two of the six cartons were cracked on the bottom. Packaging could be better. Prompt delivery though.
Update : when brought to their attention I was very kindly refunded for the two cracked items.
31 oktober 2023
Antwoord van Ardkeen Quality Food Store
Hi Fidelma,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We very much appreciate your feedback. Happy to have promptly resolved the issue for you.
Thank you for the review, we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Quick service and very carefully packed…
Quick service and very carefully packed for home delivery, a credit to the Ardkeen team.
29 oktober 2023
Antwoord van Ardkeen Quality Food Store
Hi Maria,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We very much appreciate your feedback. Our team work hard to refine our processes and service, happy to pass it along.
Thank you for the 5-star review, we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Antwoord van Ardkeen Quality Food Store
Hi Jackie,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We very much appreciate your feedback. Our teams work hard to refine our processes, packaging and speedy service, happy to pass it along.
Thank you for the 5-star review, we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
My order arrived quickly and in good…
My order arrived quickly and in good condition but I got two big swedes instead of 2kg of white turnips which was a bit disappointing.
Customer service have refunded me the cost of the turnips which was most unexpected.
I will be ordering again nearer to Christmas😊
27 september 2023
Antwoord van Ardkeen Quality Food Store
Hi Christine,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We very much appreciate your feedback regarding your order. It is our policy to ensure our online orders are thoroughly delivered. I have investigated the issue and highlighted it with our fulfilment team to prevent this happening again. I am glad I could speak to you and you are pleased with the solution we have provided for you.
Thank you for again for the review, we look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Clotted cream which is originally white…
Clotted cream which is originally white thick cream came as solid yellow spread
25 september 2023
Antwoord van Ardkeen Quality Food Store
Hi Zyta,
Thank you for your feedback.
All feedback is greatly appreciated as helps to maintain and improve our service and our offering. Contacting our producer they noted that they do quality test every batch of clotted cream but due to the product continuing to thicken over a few days after production it can sometimes be hard to judge. This batch was released as the appearance and taste seemed fine on testing.
We hope that the explanation and subsequent resolution with your order will help instil a trust in our online store that where there is an issue you will be looked after.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com
Tel: 00353 51 874620
I was able to decide and correct my…
I was able to decide and correct my order in the shop
3 september 2023
Antwoord van Ardkeen Quality Food Store
Hi Pat,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We very much appreciate your feedback and are happy you are pleased with your experience shopping on ardkeen.com.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
I have not yet received my order.
2 september 2023
Antwoord van Ardkeen Quality Food Store
Hi Margaret,
Thank you for your feedback.
All feedback is greatly appreciated as it is with this that we can improve our service and our offering. I have contacted you by email this morning and hope to hear from you soon.
Kind regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Antwoord van Ardkeen Quality Food Store
Hi Mary,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We very much appreciate your feedback. We will be sharing your 5-star review with our team and we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Really rapid and trouble free delivery
Really rapid and trouble free delivery. Easy ordering. Thought international postage would be difficult with Brexit but totally wrong. Great - will enjoy the Macroom flour based soda bread. Thanks to all.
30 augustus 2023
Antwoord van Ardkeen Quality Food Store
Hi,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We very much appreciate your feedback and glad you are able to enjoy our Macroom products from Ireland. Our teams work hard to refine our processes and service, happy to pass it along.
Thank you for the 5-star review, we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Antwoord van Ardkeen Quality Food Store
Hi Gaby,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We very much appreciate your feedback. Our teams work hard to refine our processes, packaging and service, happy to pass it along.
Thank you for the 5-star review, we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
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