We have had the solar panels since 2012, with no issues. We are now selling our house and have been dealing with the legal team, quite frequently, to satisfy the purchasers queries. I have to sa... Toon meer
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We have had the solar panels since 2012, with no issues. We are now selling our house and have been dealing with the legal team, quite frequently, to satisfy the purchasers queries. I have to sa... Toon meer
Bedrijf heeft geantwoord
Been wondering recently about iBoost not working in bright weather, but unconcerned because the central heating is on now, but I received a call from A Shade Greener today asking me to check their swi... Toon meer
Bedrijf heeft geantwoord
Fairly recently, I had to reach out to A Shade Greener's Legal department to assist with some queries in relation to the sale of my property. I want to send a HUGE THANK YOU to Izabela Saldat... Toon meer
Bedrijf heeft geantwoord
I received excellent service from Izabela Saldat. I requested information regarding the fees for a solar panel pack, and this was provided to me instantly. Once payment was made, the pack arrived stra... Toon meer
Bedrijf heeft geantwoord
A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.
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After having a smart meter put in 6 years ago and complaining to supplier the meter was faulty, then being passed onto EonNext and still complaining for another 5 years about it, I was at the end of my tether. Finally, my meter was replaced two months ago . As I was given a black box for the first time, I could see how much electricity I was using. I could see my usage plummeting, why?
In desperation I rang Shades of Green. I spoke to a brilliant lady, Karon Hawley. She listened and just knew what the problem had been. She sent me instructions to test my present meter to see if it was compatible with my solar panels. She said, if the old smart meter wasn’t compatible, then I wasn’t getting the energy generated and this could be why my bills were so high. I did the test and bingo, the new meter was compatible and this was why our bills had plummeted since the new one had been put in. I didn’t realise, the wrong smart meter wasn’t compatible. I hadn’t benefited from my panels for 6 years. Thank you Karon for all your help and listening to me. At last, I had an answer. If only Eon had listened and replaced the meter, when I told them something was wrong?

Antwoord van A Shade Greener Maintenance (Solar)
Today Adam from Ashadegreener maintenance team came to check over my solar panels as they had informed me that they weren't working, he was a very friendly clean and tidy worker, he kept me informed of everything he was doing and what the problem was and had it sorted in next to no time, very pleased with the response from Ashadegreener from start to finish it was very prompt very pleased Many Thanks

Antwoord van A Shade Greener Maintenance (Solar)
I am a Solicitor and dealt with Izabela Saldat who was fantastic in dealing with the case in question. Izabela was very approachable and ensured the case was dealt with effectively and efficiently. Izabela it was a pleasure working with you!

Antwoord van A Shade Greener Maintenance (Solar)
Everything was explained clearly and all my questions where answered satisfactorily

Antwoord van A Shade Greener Maintenance (Solar)
Called well indavance upon arrival, explained everything they were doing as carrying out job also friendly clean and very tidy

Antwoord van A Shade Greener Maintenance (Solar)
Adam came out to service equipment very satisfied with work and he explained what he was doing very polite and sociable young man
Shade greener are very lucky to have him on there team .

Antwoord van A Shade Greener Maintenance (Solar)
I phoned shade greener & spoke to Helen with my enquiry about my solar panels & Helen was very helpful so gave her a 5 star review
Thank you

Antwoord van A Shade Greener Maintenance (Solar)
Ricky came today to check the solar panels that were not working as the switch in the electric box had been turned off very quiet and friendly,as he explained everything to do with the smart meter how much electric you use.

Antwoord van A Shade Greener Maintenance (Solar)
What a wonderful woman !!!! Diane explained everything i have been questioning for 2 years .. polite happy nothing was a problem. Made my day thank you so much for putting me in the know. Finally have answers the council won't give me .

Antwoord van A Shade Greener Maintenance (Solar)
The engineer knew what was wrong with the solar panels before he went into loft, he left this working and in a good condition.

Antwoord van A Shade Greener Maintenance (Solar)
Very efficient service from Mr Mark Morgan

Antwoord van A Shade Greener Maintenance (Solar)
Ricky came to service our solar equipment. Very quick, clean, polite and knowledgeable. Diagnosed the problem and had spares ready to fit. Left no mess, and the system is working as it should

Antwoord van A Shade Greener Maintenance (Solar)
I left a review previously on the 30th June which was less than favourable due to service that had fallen well below par but I can now say that A Shade Greener have more than made up for the disappointment I felt previously. I believe it's only fair that I update my previous review and describe my experience today. An engineer called Ricky arrived early this morning and he had been previously to outline his intentions on how to fix the issue regarding our install and I was very happy to see him return today the 7th July.
Every now and again you get a person who you just know are going to do a great job. I hope they make sure they hang on to Ricky as he is a credit to their company. Very friendly and polite and also really good at his job. His expertise and knowledge became very clear early on as he patiently explained each step to putting things right and getting our panels back working again. After completing the work he showed me what he had done and how much better and neater everything was, he also did a great job cleaning up any mess. So we have a nice new consumer box all fitted neatly and sealed perfectly and as an unexpected bonus they even fitted a new and more up to date inverter in the loft.
It is only right that I leave this as a five star review because it deserves it. Thank you very much and hats off to Ricky.

Antwoord van A Shade Greener Maintenance (Solar)
Polite and very friendly service.

Antwoord van A Shade Greener Maintenance (Solar)
First time having solar panels (came with the property) and the advice given has been professional, easy to understand and went over and above with the information provided to make it very clear. Customer communication is outstanding

Antwoord van A Shade Greener Maintenance (Solar)
Communication via email was excellent

Antwoord van A Shade Greener Maintenance (Solar)
A phone call to me from the company to say my panels weren't working properly by not sending info van appt was made there & then & blonde Steve came on the 22/6 He was fab & said a new meter had been fitted Great worker very pleased with the process from start to finish

Antwoord van A Shade Greener Maintenance (Solar)

Antwoord van A Shade Greener Maintenance (Solar)
the promptness in getting back to me with updates and generally a very level of customer service.

Antwoord van A Shade Greener Maintenance (Solar)
Shannon was extremely helpful throughout the process. She was polite, friendly, and took the time to explain everything clearly and thoroughly. Her professionalism and willingness to help made the whole experience straightforward and stress-free. Thank you, Shannon, for your excellent customer service

Antwoord van A Shade Greener Maintenance (Solar)
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